HRM Trivia Questions On Building Positive Employee Relations! Quiz
This quiz has some HRM Trivia Questions on Building Positive Employee Relations! A company is made up of different people that exhibit different behaviors, and some can co-exist with each other while others can’t. It is you to the HRM to put up policies that ensure employees live in harmony with each other and without bias. Do take the quiz, and see how well you will do.
Questions and Answers
- 1.
Joel is a manager who is doing an activity that involves establishing and maintaining the positive employee-employer relationships that contribute to satisfactory productivity and a cohesive work environment. This is defined as:
- A.
Employee relations
- B.
Organizational justice
- C.
Public policy
- D.
Ethics
Correct Answer
A. Employee relationsExplanation
Employee relations refers to the efforts made by a manager to establish and maintain positive relationships between employees and employers. This includes activities such as promoting communication, resolving conflicts, addressing employee concerns, and fostering a cohesive work environment. By focusing on employee relations, managers aim to enhance job satisfaction, productivity, and overall employee well-being.Rate this question:
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- 2.
_______ is the activity that involves establishing and maintaining a positive employee-employer relationship.
- A.
Quality circles
- B.
Employee relations
- C.
Suggestion teams
- D.
Focus groups
Correct Answer
B. Employee relationsExplanation
Employee relations refers to the activity that involves establishing and maintaining a positive employee-employer relationship. This includes managing communication, resolving conflicts, promoting employee satisfaction, and ensuring fair treatment and compliance with labor laws. It encompasses various aspects such as employee engagement, motivation, and overall well-being in the workplace. Building strong employee relations is crucial for fostering a productive and harmonious work environment.Rate this question:
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- 3.
Unfair treatment of employees in the workplace causes all the following EXCEPT ________.
- A.
Demoralization
- B.
Negative performance
- C.
Reduced stress
- D.
Reduced morale
Correct Answer
C. Reduced stressExplanation
Unfair treatment of employees in the workplace can lead to demoralization, negative performance, and reduced morale. However, it is unlikely to result in reduced stress. In fact, unfair treatment often increases stress levels among employees, as they may feel anxious, frustrated, or overwhelmed by the mistreatment they are experiencing. Therefore, the correct answer is reduced stress.Rate this question:
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- 4.
Which of the following is NOT an effect of an abusive supervisor?
- A.
More likely to stay with the company
- B.
Higher stress
- C.
Low job satisfaction
- D.
More likely to quit
Correct Answer
A. More likely to stay with the companyExplanation
An abusive supervisor is likely to create a negative work environment, leading to higher stress levels, low job satisfaction, and an increased likelihood of quitting the company. However, it is unlikely that employees would be more likely to stay with the company if they have an abusive supervisor.Rate this question:
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- 5.
According to surveys, at work, fair treatment reflects concrete actions such as, "Employees are treated with respect and ________."
- A.
Properly served
- B.
Treated fairly
- C.
Terminated
- D.
Not abused
Correct Answer
B. Treated fairlyExplanation
Fair treatment at work means that employees are treated with respect and given equal opportunities and benefits. It implies that they are not discriminated against or subjected to any form of unfair treatment. This includes being treated fairly in terms of promotions, salary, workload, and work assignments. Fair treatment fosters a positive work environment, boosts employee morale, and enhances productivity.Rate this question:
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- 6.
What are the two main components of organizational justice?
- A.
Distributive justice and normative judgments
- B.
Procedural justice and distributive justice
- C.
Normative justice and ethical treatment
- D.
Interactional justice and ethical justice
Correct Answer
B. Procedural justice and distributive justiceExplanation
The two main components of organizational justice are procedural justice and distributive justice. Procedural justice refers to the fairness and transparency of the processes and procedures used in decision-making within an organization. It ensures that individuals have a voice, are treated with respect, and perceive that decisions are made impartially. Distributive justice, on the other hand, focuses on the fairness of outcomes and the distribution of resources, rewards, and opportunities. It ensures that individuals receive what they deserve based on their contributions and needs. Both components are essential for creating a sense of fairness and equity within an organization.Rate this question:
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- 7.
Which component of organizational justice refers to the fairness and justice of a decision's result?
- A.
Distributive justice
- B.
Procedural justice
- C.
Normative justice
- D.
Interpersonal justice
Correct Answer
A. Distributive justiceExplanation
Distributive justice refers to the fairness and justice of a decision's result. It focuses on the allocation of resources, rewards, and outcomes in a fair and equitable manner. This component of organizational justice ensures that individuals perceive that they are receiving what they deserve based on their contributions and efforts. It is concerned with the distribution of outcomes such as pay, promotions, and recognition.Rate this question:
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- 8.
The distributive justice component of organizational justice is best defined as the ________
- A.
Fairness of the decision process
- B.
Fairness of the decision's outcomes
- C.
Degree to which the decision is moral
- D.
Extent to which the decision is good or bad
Correct Answer
B. Fairness of the decision's outcomesExplanation
The distributive justice component of organizational justice refers to the fairness of the decision's outcomes. This means that it focuses on whether the outcomes of a decision are perceived as fair and equitable by individuals within the organization. It considers whether the distribution of rewards, resources, and opportunities resulting from a decision is seen as just and unbiased.Rate this question:
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- 9.
Which component of organizational justice refers to the fairness of a process?
- A.
Distributive justice
- B.
Procedural justice
- C.
Interactional justice
- D.
Normative justice
Correct Answer
B. Procedural justiceExplanation
Procedural justice refers to the fairness of a process within an organization. It focuses on the methods and procedures used to make decisions and resolve conflicts. This component of organizational justice ensures that the processes are transparent, consistent, and unbiased. It emphasizes the importance of giving individuals a voice, treating them with respect, and providing them with a fair opportunity to present their case. Procedural justice helps to build trust and confidence in the organization, as employees perceive that their concerns and rights are being respected and considered in the decision-making process.Rate this question:
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- 10.
Which of the following best defines procedural justice?
- A.
Fairness of a decision's result
- B.
Manner in which firms conduct business
- C.
Fairness of the process used to make a decision
- D.
Manner in which managers treat subordinates
Correct Answer
C. Fairness of the process used to make a decisionExplanation
Procedural justice refers to the fairness and transparency of the process used to make a decision. It focuses on whether the decision-making process was conducted in a fair and unbiased manner, without any favoritism or discrimination. This definition emphasizes the importance of following established procedures and ensuring that all individuals involved have an equal opportunity to present their case and be heard. It highlights the significance of fairness in the process itself, rather than just the outcome of the decision.Rate this question:
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- 11.
The company Wilson works for believes it should (and it does) channel resources toward improving one or more segments of society other than the firm's owners or stockholders. This is known as:
- A.
Ethics
- B.
Quality circles
- C.
Procedural justice
- D.
Corporate social responsibility
Correct Answer
D. Corporate social responsibilityExplanation
Corporate social responsibility refers to the belief and practice of a company using its resources to benefit society beyond just its owners or stockholders. This includes initiatives such as philanthropy, environmental sustainability, and ethical business practices. It is a way for companies to contribute positively to society and address social and environmental issues. Wilson's company aligns with this belief by channeling its resources towards improving segments of society, making corporate social responsibility the correct answer.Rate this question:
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- 12.
As a manager, all of the following would most likely encourage ethical behavior among subordinates EXCEPT ________.
- A.
Clarifying expectations
- B.
Serving as a role model
- C.
Rewarding honest work
- D.
Taking credit for others' work
Correct Answer
D. Taking credit for others' workExplanation
Taking credit for others' work is not likely to encourage ethical behavior among subordinates. This behavior promotes dishonesty and undermines trust within the team. Clarifying expectations helps employees understand what is expected of them, serving as a role model sets a positive example, and rewarding honest work reinforces ethical behavior. However, taking credit for others' work goes against these principles and may lead to unethical practices such as stealing credit or not giving proper recognition to deserving individuals.Rate this question:
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- 13.
Johnson & Johnson has a corporate ethics code that states "We believe our first responsibility is to the doctors, nurses and patients, to mothers and fathers and all others who use our products and services." What is the most likely purpose of Johnson & Johnson's ethics code?
- A.
Establishing disciplinary procedures
- B.
Providing incentives for employees
- C.
Clarifying expectations for employees
- D.
Marketing to potential new customers
Correct Answer
C. Clarifying expectations for employeesExplanation
The most likely purpose of Johnson & Johnson's ethics code is to clarify expectations for employees. By stating that their first responsibility is to the doctors, nurses, patients, mothers, fathers, and all others who use their products and services, they are setting a clear guideline for their employees on who they should prioritize and serve. This code helps employees understand their role and responsibilities within the company and ensures that they are aligned with the company's values and mission.Rate this question:
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- 14.
When a company rewards employees who behave ethically using the firm's incentive plan and appraisal system, they are ________ to encourage ethical behavior
- A.
Providing physical support
- B.
Organizing ceremonies
- C.
Clarifying expectations
- D.
Using symbols
Correct Answer
A. Providing physical supportExplanation
When a company rewards employees who behave ethically using the firm's incentive plan and appraisal system, they are providing physical support to encourage ethical behavior. This means that the company is offering tangible rewards or benefits to employees who demonstrate ethical behavior, which serves as a form of support and encouragement for others to follow suit.Rate this question:
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- 15.
According to surveys, which of the following is the primary cause of ethical compromises in the workplace?
- A.
Feeling peer pressure
- B.
Meeting schedule pressures
- C.
Advancing a boss' career interests
- D.
Advancing personal career interests
Correct Answer
B. Meeting schedule pressuresExplanation
Meeting schedule pressures can be a primary cause of ethical compromises in the workplace because when employees are under time constraints and facing tight deadlines, they may feel compelled to cut corners or engage in unethical behavior in order to meet those deadlines. The pressure to complete tasks on time can lead to compromising ethical standards and making decisions that prioritize meeting schedules over ethical considerations. This can include actions such as rushing through work, skipping important steps, or even engaging in dishonest practices to save time.Rate this question:
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- 16.
A(n) ________ is a type of formal problem-solving team, usually composed of 6 to 12 specially trained employees who meet weekly to solve problems affecting their work area.
- A.
Action team
- B.
Organizational culture
- C.
Suggestion team
- D.
Quality circle
Correct Answer
D. Quality circleExplanation
A quality circle is a type of formal problem-solving team that is composed of 6 to 12 specially trained employees who meet weekly to solve problems affecting their work area. This team is focused on improving quality and productivity by identifying and addressing issues, sharing ideas, and implementing solutions. The purpose of a quality circle is to empower employees and encourage their active participation in problem-solving and continuous improvement efforts.Rate this question:
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- 17.
Which of the following is NOT an element of bullying?
- A.
Submission
- B.
Repetition
- C.
Intent to harm
- D.
Imbalance of power
Correct Answer
A. SubmissionExplanation
Submission is not an element of bullying because it refers to the act of yielding or surrendering to someone else's authority or control. Bullying, on the other hand, involves aggressive behavior intended to harm or intimidate another person, often with a power imbalance and repetitive actions. Submission implies compliance rather than aggression, and therefore does not align with the characteristics of bullying.Rate this question:
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- 18.
What is defined as the perceptions a company's employees share about the firm's psychological environment?
- A.
Bullying
- B.
Ethics
- C.
Social responsibility
- D.
Organizational climate
Correct Answer
D. Organizational climateExplanation
Organizational climate refers to the perceptions and attitudes that employees have about the psychological environment within a company. It encompasses factors such as the overall atmosphere, communication patterns, leadership style, and employee morale. This term focuses on how employees perceive and experience the working environment, including aspects like trust, fairness, and supportiveness. Organizational climate plays a crucial role in shaping employee behavior, job satisfaction, and overall performance within the company.Rate this question:
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- 19.
A recent survey found approximately what percentage of organizations use social media tools to communicate with employees and to help develop a sense of community?
- A.
15%
- B.
25%
- C.
50%
- D.
80%
Correct Answer
C. 50%Explanation
Approximately 50% of organizations use social media tools to communicate with employees and help develop a sense of community. This suggests that social media has become a popular and effective tool for organizations to engage with their employees and foster a sense of belonging. It highlights the importance of leveraging digital platforms to enhance internal communication and create a cohesive work environment.Rate this question:
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- 20.
Julio is part of a team of 8 at work which runs itself with little supervision to accomplish a specific task. This is an example of what type of team?
- A.
Sales team
- B.
Self-managing work team
- C.
Suggestion team
- D.
Problem-solving team
Correct Answer
B. Self-managing work teamExplanation
A self-managing work team is a group of individuals who work together to accomplish a specific task with minimal supervision. In this scenario, Julio is part of a team of 8 at work that operates independently and requires little direction to complete their assigned task. As a self-managing work team, they have the autonomy and responsibility to make decisions and manage their own workflow.Rate this question:
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- 21.
The definition of a ________ is a temporary team whose members work on specific analytical assignments, such as how to cut costs or raise productivity
- A.
Quality circle
- B.
Suggestion team
- C.
Self-managed team
- D.
Work team
Correct Answer
B. Suggestion teamExplanation
A suggestion team is a temporary team whose members work on specific analytical assignments, such as how to cut costs or raise productivity. This team is focused on generating ideas and suggestions for improvement within an organization. They analyze the current processes and come up with recommendations to enhance efficiency and effectiveness. The members of a suggestion team collaborate and brainstorm to identify areas where changes can be made to achieve the desired outcomes. This team plays a crucial role in driving continuous improvement and innovation within an organization.Rate this question:
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- 22.
Semi-permanent teams that identify and research work processes and develop solutions to work-related problems are called:
- A.
Suggestion teams
- B.
Orientation teams
- C.
Problem-solving teams
- D.
Self-managed teams
Correct Answer
C. Problem-solving teamsExplanation
Problem-solving teams are semi-permanent teams that focus on identifying and researching work processes to develop solutions for work-related problems. These teams are specifically formed to address and resolve specific issues or challenges within an organization. Unlike suggestion teams, which primarily focus on generating ideas and recommendations, problem-solving teams actively work towards implementing solutions. Orientation teams are typically responsible for onboarding new employees, while self-managed teams have the authority to make decisions and manage their own work processes.Rate this question:
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- 23.
Self-managed teams typically have how many members?
- A.
1-2
- B.
4-6
- C.
8-10
- D.
15-20
Correct Answer
C. 8-10Explanation
Self-managed teams typically have 8-10 members. This number of members allows for a balance between having enough diversity of skills and perspectives, while also maintaining effective communication and decision-making processes within the team. With a smaller number of members, there may not be enough expertise or resources to handle complex tasks. On the other hand, larger teams may face challenges in coordination and collaboration. Therefore, 8-10 members is considered an optimal size for self-managed teams.Rate this question:
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- 24.
Which type of bullying involves hitting, punching, and shoving?
- A.
Verbal
- B.
Social
- C.
Cyber bullying
- D.
Physical
Correct Answer
D. PhysicalExplanation
Physical bullying involves using physical force or aggression to harm or intimidate others. This can include actions such as hitting, punching, shoving, or any other form of physical violence. Unlike verbal or social bullying, which involve using words or social exclusion to harm others, physical bullying involves direct physical contact. Cyber bullying, on the other hand, refers to bullying that occurs online or through digital means. Therefore, the correct answer is physical.Rate this question:
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- 25.
Which type of bullying involves name-calling and teasing?
- A.
Verbal
- B.
Social
- C.
Cyber bullying
- D.
Physical
Correct Answer
A. VerbalExplanation
Verbal bullying involves name-calling and teasing, which is a form of aggression that uses words to harm or manipulate others. This type of bullying can occur in person or through other means of communication, such as phone calls or text messages. Verbal bullying can have severe emotional and psychological effects on the victim, leading to low self-esteem, anxiety, and depression. It is important to address and prevent verbal bullying to create a safe and respectful environment for everyone.Rate this question:
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- 26.
Which type of bullying involves using the Internet, mobile phones, or other digital technologies to harm others?
- A.
Verbal
- B.
Social
- C.
Cyber bullying
- D.
Physical
Correct Answer
C. Cyber bullyingExplanation
Cyber bullying involves using the Internet, mobile phones, or other digital technologies to harm others. This form of bullying includes sending hurtful messages, spreading rumors online, sharing embarrassing photos or videos, and creating fake profiles to harass or intimidate someone. It can occur through social media platforms, online gaming communities, or messaging apps. Cyber bullying can have severe emotional and psychological effects on the victims, as it can reach a wide audience quickly and be difficult to escape from.Rate this question:
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- 27.
Which element of bullying involves the use of power to control or harm and the people being bullied may have a hard time defending themselves?
- A.
Repetition
- B.
Imbalance of power
- C.
Name-calling
- D.
Intent to cause harm
Correct Answer
B. Imbalance of powerExplanation
Imbalance of power is the correct answer because it refers to the element of bullying where one person or group uses their power or influence to control or harm another person or group who may have difficulty defending themselves. This power dynamic creates a situation where the individuals being bullied feel powerless and unable to effectively defend themselves against the actions of the bully.Rate this question:
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- 28.
_______ is/are actions not done by accident but with a goal to cause harm.
- A.
Repetition
- B.
Imbalance of power
- C.
Intent to cause harm
- D.
Merit
Correct Answer
C. Intent to cause harmExplanation
Intent to cause harm refers to actions that are not accidental but are done with the specific goal of causing harm to someone or something. This implies that the person or entity carrying out these actions has a deliberate intention to cause damage or injury. It is different from repetition, which simply implies doing something repeatedly, and imbalance of power, which refers to a situation where one party has more power or control than another. Merit, on the other hand, does not involve any harmful actions or intentions.Rate this question:
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- 29.
All of the following are common elements of bullying EXCEPT ________.
- A.
Power imbalance
- B.
Harmful intentions
- C.
Verbal name-calling
- D.
Repetitive incidents
Correct Answer
C. Verbal name-callingExplanation
Verbal name-calling is not considered a common element of bullying because it falls under the category of harmful intentions. Bullying typically involves a power imbalance, where one person has more power or influence over another. It also involves repetitive incidents, where the bullying behavior is repeated over time. Verbal name-calling is a specific form of harmful intention, where the bully uses derogatory or offensive language to demean or insult the victim. Therefore, it is not listed as a separate element in this context.Rate this question:
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- 30.
Which type of bullying involves spreading rumors and purposely breaking up friendships in the workplace?
- A.
Physical bullying
- B.
Cyber bullying
- C.
Verbal bullying
- D.
Social bullying
Correct Answer
D. Social bullyingExplanation
Social bullying involves spreading rumors and purposely breaking up friendships in the workplace. This type of bullying is characterized by manipulating social relationships and causing harm through exclusion, gossip, and other forms of relational aggression. Unlike physical bullying, which involves physical harm, or cyber bullying, which occurs online, social bullying focuses on damaging a person's social standing and relationships within a specific social group or community.Rate this question:
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- 31.
The principles of conduct governing an individual or a group are referred to as ________.
- A.
Judgments
- B.
Ethics
- C.
Laws
- D.
Virtues
Correct Answer
B. EthicsExplanation
Ethics refers to the principles of conduct that guide an individual or a group's behavior. It involves making moral judgments about what is right or wrong, and it helps individuals and societies determine how they should act in various situations. Ethics provides a framework for decision-making and helps to ensure fairness, integrity, and accountability in personal and professional relationships.Rate this question:
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- 32.
________ means society's accepted standards of behavior and always involves basic questions of right and wrong.
- A.
Society assessment
- B.
Non-normative statement
- C.
Morality
- D.
Distributive assessment
Correct Answer
C. MoralityExplanation
Morality refers to society's accepted standards of behavior and always involves basic questions of right and wrong. It encompasses the principles and values that guide individuals and communities in determining what is considered morally right or wrong. It provides a framework for making ethical decisions and shaping social norms.Rate this question:
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- 33.
Ethics refers to the ________.
- A.
Basic beliefs about what is right or wrong
- B.
Principles of conduct governing an individual or group
- C.
Standards used by the organization to decide upon proper conduct
- D.
Standards of behavior accepted by society
Correct Answer
B. Principles of conduct governing an individual or groupExplanation
Ethics refers to the principles of conduct governing an individual or group. It involves the fundamental beliefs about what is right or wrong and the standards of behavior accepted by society. Ethics guides individuals and groups in making decisions and choosing actions that are morally and socially acceptable. It provides a framework for determining proper conduct and helps maintain integrity and fairness in personal and professional relationships.Rate this question:
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- 34.
Which of the following guides the most serious societal behaviors such as murder, stealing, and slander?
- A.
Normative judgments
- B.
Distributive justice
- C.
Human rights
- D.
Moral standards
Correct Answer
D. Moral standardsExplanation
Moral standards are a set of principles or values that guide individuals in determining what is right or wrong. They provide a framework for making ethical decisions and shape our behavior in society. Murder, stealing, and slander are considered serious societal behaviors that are universally condemned due to moral standards. These standards help establish the boundaries of acceptable behavior and promote a harmonious and just society.Rate this question:
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- 35.
Based on research into ethical behavior in the workplace, which of the following is a true statement?
- A.
Offering rewards for ethical behavior supports the intrinsic nature of personal ethics.
- B.
Punishing unethical behavior fails to alter the behavior of others in the workplace.
- C.
Managers significantly influence the ethical behavior of their subordinates
- D.
Employees feel uncomfortable discussing ethics, so it should be avoided.
Correct Answer
C. Managers significantly influence the ethical behavior of their subordinatesExplanation
Managers significantly influence the ethical behavior of their subordinates. This statement is supported by research on ethical behavior in the workplace. Managers play a crucial role in setting the tone for ethical behavior by modeling ethical conduct, establishing clear expectations, and enforcing ethical standards. Their actions and decisions can shape the ethical climate within an organization and influence how employees perceive and respond to ethical dilemmas. By promoting and rewarding ethical behavior, managers can create a culture of integrity and encourage employees to make ethical choices. Conversely, if managers tolerate or engage in unethical behavior, it can negatively impact the ethical behavior of their subordinates.Rate this question:
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- 36.
Which of the following terms refers to the characteristic values, traditions, and behaviors a company's employees share?
- A.
Organizational culture
- B.
Organizational ethics
- C.
Corporate climate
- D.
Corporate mission
Correct Answer
A. Organizational cultureExplanation
Organizational culture refers to the characteristic values, traditions, and behaviors that are shared among the employees of a company. It encompasses the norms, beliefs, attitudes, and practices that shape the work environment and guide employee behavior. Organizational culture plays a significant role in shaping the company's identity, influencing employee morale and engagement, and impacting overall performance. It is often considered a critical factor in determining the success and sustainability of an organization.Rate this question:
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- 37.
Which of the following best defines organizational culture?
- A.
Basic beliefs about what is right or wrong within a business or corporation
- B.
Characteristic values, traditions, and behaviors a firm's employees share
- C.
Principles of conduct governing an individual, group, or company
- D.
Standards used by an organization to determine proper conduct
Correct Answer
B. Characteristic values, traditions, and behaviors a firm's employees shareExplanation
Organizational culture refers to the characteristic values, traditions, and behaviors that are shared among the employees of a firm. It encompasses the collective attitudes, beliefs, and norms that shape the work environment and guide the behavior of individuals within the organization. This definition emphasizes the shared nature of organizational culture, highlighting the importance of values, traditions, and behaviors that are commonly upheld and practiced by employees.Rate this question:
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- 38.
Which of the following best defines values as they relate to organizational culture?
- A.
Shortcuts to get work done
- B.
Principles of conduct governing an individual or group
- C.
Basic beliefs about what is right or wrong
- D.
Standards of behavior accepted by society
Correct Answer
C. Basic beliefs about what is right or wrongExplanation
The correct answer is "basic beliefs about what is right or wrong". Values in organizational culture refer to the fundamental beliefs that guide the behavior and decision-making of individuals or groups within the organization. These values serve as a moral compass and help determine what is considered right or wrong in the organization's context. They shape the organization's identity, norms, and practices, influencing how employees interact and make choices.Rate this question:
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- 39.
The applicant screening process would most likely be considered unfair if an HR manager ________.
- A.
Encouraged two-way communication
- B.
Focused mostly on personality issues
- C.
Included an appeals process
- D.
Provided useful feedback
Correct Answer
B. Focused mostly on personality issuesExplanation
The applicant screening process would most likely be considered unfair if an HR manager focused mostly on personality issues. This is because personality should not be the sole determinant of a candidate's suitability for a position. It is important to consider other factors such as qualifications, skills, and experience. By focusing mostly on personality, the HR manager may overlook qualified candidates who may not fit their preferred personality traits, leading to a biased and unfair hiring process.Rate this question:
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- 40.
What is the most likely reason for more firms providing ethics training to employees?
- A.
Employees seeking professional certification are tested on ethics
- B.
State laws require businesses to have written codes of conduct.
- C.
Businesses fear being sued by customers for ethical misconduct
- D.
Federal laws encourage firms to comply with ethics training guidelines.
Correct Answer
D. Federal laws encourage firms to comply with ethics training guidelines.Explanation
Federal laws encourage firms to comply with ethics training guidelines. This is the most likely reason for more firms providing ethics training to employees because federal laws create a legal obligation for businesses to ensure ethical conduct within their organizations. By implementing ethics training, firms can demonstrate their commitment to complying with these laws and avoiding potential legal consequences. Additionally, ethics training helps businesses foster a culture of integrity, which can enhance their reputation and build trust with customers and stakeholders.Rate this question:
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- 41.
Health-Tech Materials is a firm that manufactures medical equipment purchased by hospitals and clinics. The firm employs over 2,500 workers in its two manufacturing facilities located in Texas and Arizona. Recently, Health-Tech dismissed a number of employees for ethics violations ranging from improper Internet usage to stealing company funds. In addition, the firm has been sued by two former employees for wrongful discharge. As a result, Health-Tech's top executives are evaluating the firm's hiring process, ethics training system, reward system, and disciplinary system to determine how to promote ethics and fair treatment. Health-Tech's HR department has devised a brief ethics test for employees to use when determining if their actions match Health-Tech's code of conduct. Which of the following questions is LEAST likely to be included on the ethics test?
- A.
What Health-Tech employees will be affected by my actions?
- B.
Will my actions reflect negatively on the image of Health-Tech?
- C.
Would I perform this action if I worked for a Health-Tech competitor?
- D.
Is the action I am about to perform on behalf of Health-Tech a legal one?
Correct Answer
C. Would I perform this action if I worked for a Health-Tech competitor?Explanation
The question "Would I perform this action if I worked for a Health-Tech competitor?" is least likely to be included on the ethics test because it does not directly address the code of conduct or ethical standards of Health-Tech. The other three questions focus on the potential impact of the employee's actions on Health-Tech, the legality of the action, and the potential reflection on the company's image. However, the question about working for a competitor does not directly relate to the employee's behavior or adherence to the company's ethical guidelines.Rate this question:
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- 42.
Health-Tech Materials is a firm that manufactures medical equipment purchased by hospitals and clinics. The firm employs over 2,500 workers in its two manufacturing facilities located in Texas and Arizona. Recently, Health-Tech dismissed a number of employees for ethics violations ranging from improper Internet usage to stealing company funds. In addition, the firm has been sued by two former employees for wrongful discharge. As a result, Health-Tech's top executives are evaluating the firm's hiring process, ethics training system, reward system, and disciplinary system to determine how to promote ethics and fair treatment. Which of the following, if true, best supports the argument that Health-Tech should utilize online ethics program software?
- A.
Health-Tech executives want to quantify the types of ethical issues that are most common at the firm in order to provide the most relevant training to employees.
- B.
Health-Tech managers are required to monitor the computer usage of subordinates to determine their levels of productivity.
- C.
Health-Tech discusses its code of conduct during employee orientation and also provides new employees with the firm's handbook.
- D.
The Health-Tech legal department requires the firm to post its ethics code and hiring procedures on the firm's Web site to prevent legal problems.
Correct Answer
A. Health-Tech executives want to quantify the types of ethical issues that are most common at the firm in order to provide the most relevant training to employees.Explanation
The fact that Health-Tech executives want to quantify the types of ethical issues that are most common at the firm in order to provide the most relevant training to employees suggests that utilizing online ethics program software would be beneficial. This software would allow the firm to collect and analyze data on ethical issues, helping them identify patterns and prioritize training needs. Online ethics program software can provide a systematic and efficient way to track and address ethical issues, ensuring that employees receive targeted training to promote ethics and fair treatment within the organization.Rate this question:
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- 43.
Which of the following is NOT one of the four types of privacy violations upheld by courts?
- A.
Intrusion
- B.
Drug testing
- C.
Disclosure of medical records
- D.
Publication of private matters
Correct Answer
B. Drug testingExplanation
Drug testing is not considered one of the four types of privacy violations upheld by courts. The other three options, intrusion, disclosure of medical records, and publication of private matters, are all recognized as privacy violations. Drug testing, on the other hand, is typically considered a means for ensuring safety or compliance rather than a direct violation of privacy.Rate this question:
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- 44.
Which of the following involves using fingerprints or iris scans to identify employees?
- A.
Electronic performance monitoring system
- B.
Location monitoring system
- C.
Digital dashboard
- D.
Biometrics
Correct Answer
D. BiometricsExplanation
Biometrics involves using fingerprints or iris scans to identify employees. This technology uses unique physical characteristics to verify a person's identity, providing a secure and efficient method for authentication. By comparing the captured biometric data with stored templates, biometric systems can accurately identify individuals, making it an ideal solution for employee identification and access control purposes.Rate this question:
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- 45.
The business purpose exception to the Electronic Communications Privacy Act permits ________.
- A.
Employees to access private employer documents if they have reason to suspect unethical behavior by company agents
- B.
Employers to monitor communications if they can show a legitimate business reason for doing so
- C.
Employers to listen to personal employee phone calls if the calls are made on employer time
- D.
Employees to conduct personal business during work hours if they can show it is necessary
Correct Answer
B. Employers to monitor communications if they can show a legitimate business reason for doing soExplanation
The business purpose exception to the Electronic Communications Privacy Act allows employers to monitor communications if they can demonstrate a valid business reason for doing so. This means that employers can legally monitor employee communications, such as emails or phone calls, if they have a legitimate justification related to their business operations. This exception allows employers to protect their business interests and ensure that employees are using company resources appropriately.Rate this question:
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- 46.
The consent exception to the Electronic Communications Privacy Act permits ________.
- A.
Employees to access private employer documents if they have reason to suspect unethical behavior by company agents
- B.
Employers to monitor employee communications if the employees have given informed consent
- C.
Employers to monitor communications if they can show a legitimate business reason for doing so
- D.
Employers to listen to personal employee phone calls if the calls are made on employer time
Correct Answer
B. Employers to monitor employee communications if the employees have given informed consentExplanation
The consent exception to the Electronic Communications Privacy Act allows employers to monitor employee communications if the employees have given informed consent. This means that employers can legally monitor their employees' communications, such as emails and phone calls, as long as the employees have provided their consent and are aware that their communications may be monitored. This exception ensures that employers can maintain a level of transparency and protect their business interests while respecting the privacy rights of their employees.Rate this question:
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- 47.
According to one study, what percentage of HR professionals have observed misconduct at work?
- A.
15%
- B.
34%
- C.
54%
- D.
74%
Correct Answer
C. 54%Explanation
According to one study, 54% of HR professionals have observed misconduct at work. This suggests that a significant portion of HR professionals have witnessed inappropriate behavior or unethical practices within their organizations. This finding highlights the prevalence of misconduct in the workplace and emphasizes the importance of addressing and preventing such behavior to maintain a healthy and ethical work environment.Rate this question:
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- 48.
A review of 30 years of ethics research concluded that there are three major factors that combine to determine the ethical choices we make. Which of the following is NOT one of them?
- A.
Bad Barrels
- B.
Bad Cases
- C.
Bad Apples
- D.
Bad Behaviors
Correct Answer
D. Bad BehaviorsExplanation
The correct answer is "Bad Behaviors." This is because the question asks for the factor that is NOT one of the three major factors that determine ethical choices. The three major factors identified in the review of ethics research are "Bad Barrels," "Bad Cases," and "Bad Apples." "Bad Behaviors" is not mentioned as one of the factors, making it the correct answer.Rate this question:
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- 49.
In the model of 3 factors that combine to determine ethical choices, which factor involves company environments that foster unethical choices?
- A.
Bad Apples
- B.
Bad Results
- C.
Bad Barrels
- D.
Bad Cases
Correct Answer
C. Bad BarrelsExplanation
The factor that involves company environments that foster unethical choices is "Bad Barrels". This suggests that the company culture, policies, and practices can create an environment where unethical behavior is more likely to occur. It implies that the problem lies with the organization as a whole, rather than individual employees or specific situations.Rate this question:
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- 50.
_______ refer to people who are inclined to make unethical choices.
- A.
Bad bosses
- B.
Bad cases
- C.
Bad apples
- D.
Bad barrels
Correct Answer
C. Bad applesExplanation
The term "bad apples" refers to individuals who are inclined to make unethical choices. This phrase is often used to describe people who engage in dishonest or immoral behavior, even when others around them may not. It implies that these individuals are the root cause of the unethical actions, rather than attributing the behavior to external factors such as bad bosses or bad cases.Rate this question:
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