Managing Workflow And Conducting Job Analysis
Questions and Answers
- 1.
Managers use work flow analysis in order to:
- A.
A) recombine a specialized task into one more complex and satisfying job.
- B.
B) simplify jobs by breaking them into individual component tasks.
- C.
C) understand overall environment in which a job operates.
- D.
D) analyze the various dimension of a job.
- E.
E) understand the task involved in a specific job.
Correct Answer
C. C) understand overall environment in which a job operates.Explanation
Managers use work flow analysis to understand the overall environment in which a job operates. This involves examining the sequence of tasks and activities that need to be performed in order to complete a job, as well as the interactions and dependencies between different tasks and departments. By understanding the workflow, managers can identify bottlenecks, inefficiencies, and opportunities for improvement. They can also ensure that tasks are aligned with the organization's goals and objectives, and that resources are allocated effectively. Overall, work flow analysis helps managers gain a holistic understanding of how a job fits into the larger context of the organization.Rate this question:
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- 2.
Jennifer, a manager at an engineering firm, has been assigned the task of conducting a job analysis. What should be Jennifer's first step in the process?
- A.
A) deciding how the gathered information will be used
- B.
B) collecting data on job activities and working conditions
- C.
C) selecting representative job positions to assess
- D.
D) reviewing relevant background information
Correct Answer
A. A) deciding how the gathered information will be usedExplanation
Jennifer's first step in the job analysis process should be deciding how the gathered information will be used. This is important because it will help Jennifer determine what specific information needs to be collected and how it should be analyzed. By understanding the purpose of the job analysis, Jennifer can ensure that the information gathered is relevant and useful for making informed decisions about job design, recruitment, training, and performance evaluation.Rate this question:
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- 3.
Is conducting the job analysis is the sole responsibility of the HR specialist true or false?
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
False. Conducting job analysis is not solely the responsibility of the HR specialist. While HR specialists may play a significant role in conducting job analysis, it is a collaborative effort involving various stakeholders such as managers, employees, and subject matter experts. Job analysis requires input from individuals who have a deep understanding of the job and its requirements. Therefore, it is a shared responsibility rather than solely the responsibility of the HR specialist.Rate this question:
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- 4.
Which of the following guidelines is most likely recommended to managers conducting a job analysis?
- A.
A) Use one tool for gathering information to maintain the validity of the final results.
- B.
B) Rely on the human resource manager to complete questionnaires and verify data.
- C.
C) Conduct group interviews without supervisors present to ensure accuracy.
- D.
D) Ensure that the questions and the process are clarified to employees.
Correct Answer
D. D) Ensure that the questions and the process are clarified to employees.Explanation
Managers conducting a job analysis should ensure that the questions and the process are clarified to employees. This is important because it helps to ensure that employees understand the purpose of the job analysis and the information being collected. It also allows employees to provide accurate and relevant information, which is crucial for obtaining valid results. By clarifying the questions and process, managers can also address any concerns or confusion that employees may have, leading to better cooperation and participation in the job analysis process.Rate this question:
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- 5.
Jerome, a manager at an electronics company, needs to gather job analysis information from a large number of employees who perform similar work. Which of the following would be most appropriate for Jerome?
- A.
A) observing all employees
- B.
B) interviewing the HR manager
- C.
C) holding a group interview with a supervisor
- D.
D) conducting telephone surveys of all employees
Correct Answer
C. C) holding a group interview with a supervisorExplanation
Holding a group interview with a supervisor would be most appropriate for Jerome to gather job analysis information from a large number of employees who perform similar work. This method allows for gathering information from multiple employees at once, saving time and resources. The supervisor can provide insights into the job requirements, tasks, and responsibilities of the employees under their supervision. Additionally, the group setting may encourage employees to share their experiences and perspectives, leading to a more comprehensive understanding of the job roles.Rate this question:
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- 6.
Interviews for the purpose of collecting job analysis data will most likely address all of the following topics EXCEPT ________.
- A.
A) hazardous conditions
- B.
B) primary work duties
- C.
C) required education
- D.
D) personal hobbies
Correct Answer
D. D) personal hobbiesExplanation
During interviews for collecting job analysis data, it is important to focus on relevant topics that directly relate to the job requirements and qualifications. Topics such as hazardous conditions, primary work duties, and required education are crucial for understanding the job and the skills needed. Personal hobbies, however, do not directly impact job performance or qualifications, and therefore would not be addressed in these interviews.Rate this question:
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- 7.
Joaquin records every activity in which he participates at work along with the time it takes him to complete each activity. Which of the following approaches to job analysis data collection is most likely being used at Joaquin's workplace?
- A.
A) diaries
- B.
B) interviews
- C.
C) observations
- D.
D) questionnaires
Correct Answer
A. A) diariesExplanation
Joaquin's use of diaries to record every activity and the time taken suggests that he is using a self-reporting method to collect job analysis data. Diaries allow individuals to document their activities in real-time, providing accurate and detailed information about their work tasks and time management. This approach is likely being used at Joaquin's workplace to gather data on job activities and time allocation for analysis and improvement purposes.Rate this question:
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- 8.
The most important consideration when developing an online job analysis is to ________?
- A.
A) make questions and the process as clear as possible
- B.
B) provide monetary rewards for timely completion
- C.
C) limit the number of questions to less than twenty
- D.
D) ask open-ended questions to ensure honest responses
Correct Answer
A. A) make questions and the process as clear as possibleExplanation
When developing an online job analysis, the most important consideration is to make the questions and the process as clear as possible. This is important because clear questions will help ensure accurate and reliable responses from participants. If the questions and process are not clear, participants may misunderstand what is being asked of them, leading to inaccurate and unreliable data. Therefore, clarity is crucial to obtain meaningful and useful information from the job analysis.Rate this question:
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- 9.
Is the immediate supervisor of a group of workers being interviewed for job analysis purposes is not allowed to attend the session due to concerns about workers failing to provide honest responses to questions, true or false?
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
False. The immediate supervisor of a group of workers being interviewed for job analysis purposes is allowed to attend the session. There is no concern about workers failing to provide honest responses to questions.Rate this question:
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- 10.
Is observation as a job analysis data collection method is most appropriate for jobs that involve physical activities, true or false?
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Observation as a job analysis data collection method is most appropriate for jobs that involve physical activities because it allows the observer to directly witness and record the tasks, movements, and interactions involved in the job. This method is particularly useful for jobs where precise details and accurate information about physical actions are required. By observing the job in action, the observer can gather valuable insights that may not be easily captured through other data collection methods such as interviews or questionnaires.Rate this question:
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- 11.
All of the following types of information will most likely be collected by a human resources specialist through a job analysis EXCEPT ________.
- A.
A) work activities
- B.
B) human behaviors
- C.
C) performance standards
- D.
D) employee benefits options
Correct Answer
D. D) employee benefits optionsExplanation
A human resources specialist conducts a job analysis to gather information about various aspects of a job. This includes work activities, human behaviors, and performance standards. However, employee benefits options are not typically part of a job analysis. Employee benefits are separate from the job itself and are usually determined by the organization's HR department or management team. Therefore, this type of information would not be collected through a job analysis.Rate this question:
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- 12.
The information resulting from a job analysis is used for writing ________.
- A.
A) job descriptions
- B.
B) corporate objectives
- C.
C) personnel questionnaires
- D.
D) training requirements
Correct Answer
A. A) job descriptionsExplanation
Job analysis is a systematic process of gathering information about a job, including its duties, responsibilities, and required skills. This information is then used to create accurate and detailed job descriptions. Job descriptions provide an overview of the job's purpose, essential functions, qualifications, and other relevant details. They serve as a foundation for various HR processes, such as recruitment, performance evaluation, and compensation. Therefore, the information resulting from a job analysis is primarily used for writing job descriptions.Rate this question:
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- 13.
Which of the following terms refers to the procedure used to determine the duties associated with job positions and the characteristics of the people to hire for those positions?
- A.
A) job description
- B.
B) job specification
- C.
C) job analysis
- D.
D) job context
Correct Answer
C. C) job analysisExplanation
Job analysis refers to the procedure used to determine the duties associated with job positions and the characteristics of the people to hire for those positions. It involves gathering information about the tasks, responsibilities, skills, knowledge, and qualifications required for a particular job. This information is then used for various HR functions such as recruitment, selection, performance appraisal, and training and development. Job analysis helps organizations to effectively match the right people with the right jobs and ensure that job positions are designed in a way that aligns with the overall goals and objectives of the organization.Rate this question:
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- 14.
According to research, each of the following work behaviors is considered important in all jobs EXCEPT ________?
- A.
A) attendance
- B.
B) experience
- C.
C) schedule flexibility
- D.
D) industriousness
Correct Answer
B. B) experienceExplanation
Experience is not considered important in all jobs because some jobs may prioritize other factors such as attitude, skills, or potential over past experience. While experience can be valuable in many roles, there are instances where employers may be more interested in hiring someone with the right attitude and potential to learn rather than someone with extensive experience in a specific field. Therefore, experience is not universally important in all jobs.Rate this question:
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- 15.
The ______ list of job’s specific duties as well as the skills and training needed to perform a particular job.
- A.
A) organizational chart,
- B.
B) job analysis,
- C.
C) work aid,
- D.
D) job description
Correct Answer
D. D) job descriptionExplanation
A job description is a comprehensive list of a job's specific duties as well as the skills and training needed to perform that job. It provides detailed information about the responsibilities and requirements of a particular position within an organization. This document helps employers and employees understand the expectations and scope of the job, and it is often used in recruitment, performance evaluations, and job postings.Rate this question:
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Current Version
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Mar 20, 2023Quiz Edited by
ProProfs Editorial Team -
May 22, 2020Quiz Created by
Ednalyn Matira
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