The ACSP Quiz iWant assesses knowledge on Mac OS X system maintenance, including disk repair, service discovery, user preferences, and password resetting. It is tailored for users preparing for the Apple Certified Support Professional certification.
Hold down Shift during startup.
Open Terminal, type safe_boot, press Return, and then restart the Mac.
Hold down Command-Option-P-R during startup.
Start up from the OS X Recovery partition, and then choose Safe Boot from the Startup Disk menu.
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Increases data security by modifying Sharing settings, so only essential protocols are enabled at startup
Facilitates troubleshooting by preventing loading of third-party components in the operating system at startup
Increases data security by assigning all standard users Read-only privileges to mounted local volumes
Prevents users from accessing sensitive system files by loading Simple Finder instead of Finder at startup
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An encrypted file that was created to track passwords
A file that Time Machine identifies as conflicting with a previously backed-up file
A Time Machine preference .plist file
Any file in the Trash
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True
False
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MAPI
Exchange Web Services
CalDAV
WebDAV
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Log in as Bill Sykes using the root password, open Users & Groups preferences, and then reset his password.
Restart the Mac from the OS X Recovery partition, open Terminal from the Utilities menu, type resetpassword and press Return to open the Reset Password utility, and then reset his password.
Log in as Chris, open Directory preferences and enable the root user, then authenticate as the root user in Users & Groups preferences, and then reset Bill Sykes' password.
Log in as Chris, open Reset Password from the Utilities folder, and then reset Bill Sykes' password.
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Restart the Mac from the OS X Recovery partition, open Terminal from the Utilities menu, type resetpassword and press Return to open the Reset Password utility, and then reset his password.
Log in as Bill Sykes using the root password, open Users & Groups preferences, and then reset his password.
Log in as Chris, open Directory preferences and enable the root user, then authenticate as the root user in Users & Groups preferences, and then reset Bill Sykes' password.
Log in as Chris, open Reset Password from the Utilities folder, and then reset Bill Sykes' password.
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Choose About This Mac from the Apple menu, and then click the text directly under OS X until the build number is revealed.
Type build_number in Spotlight, and then scroll through the resulting information until the build number is revealed.
In the General pane of System Preferences, click the Info disclosure triangle to reveal the build number.
Choose Software Update from the Apple menu, and then choose Build Number from the Update menu.
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Enable the Guest account for login.
Create a Sharing Only account.
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Password Audit, accessible from Security preferences
Password Assistant, accessible from Users & Groups preferences
Security Audit, accessible from Directory Utility
Password Checking, accessible from Parental Controls preferences
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Hold down Shift-Option while the computer restarts.
Hold down Command-S while the computer restarts.
Start up from the Mountain Lion Recovery system partition, and enter the command reboot single in Terminal.
Select Single-User Mode in the Startup Disk pane of System Preferences and restart the computer.
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Bonjour
SLP
DynDNS
AppleTalk
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Some applications install files outside the Applications folder, so dragging an app to the Trash may not remove all of its files.
User data for apps purchased in the Mac App Store will also be deleted when the app is dragged to the Trash.
You must restart the Mac in order to permanently delete applications from the Trash.
Apps purchased in the Mac App Store cannot be dragged to the Trash.
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It is one of three stripes in a RAID set.
It is one of three hard disks in a RAID set.
It is one of three file systems on a partition.
It is one of three partitions on a hard disk.
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Use Internet Connect to select the preferred interface, and disable the other interface(s).
Enter a DNS configuration for the preferred interface, and delete the DNS configuration for the other interface(s).
Assign a public IP address to the preferred interface, and a private IP address to the other interface(s).
Use the Set Service Order action to move the preferred interface to the top of the Service Order list.
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Because OS X loads a clean user session on startup only after a shutdown.
Because OS X archives errors from the session to the log only during a shutdown.
Because OS X performs disk checks on startup only after a shutdown.
Because the Mac does a full POST on startup only after a shutdown.
192.168.100.100
169.254.100.100
172.16.100.100
127.0.0.1
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If the corporate VPN server supports DNSSEC
If the corporate VPN server supports PPPoE
If the corporate VPN server supports PPTP, L2TP over IPSec, or Cisco IPSec
If network protocols will be encapsulated by the corporate VPN server
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Select the document icon in the Finder, choose Get Info from the File menu, and click the disclosure triangle next to "Open with" in the Info window to reveal the selected application in the pop-up menu.
Select the document icon in the Finder, and choose Show Default Application from the File menu.
Control-click the document icon in the Finder, and choose Show Application from the shortcut menu.
Select the document icon in the Finder, choose Show Inspector from the File menu, click Application Bindings in the Inspector window, and scroll to locate the selected application in the pop-up menu.
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Traceroute can determine if the web server is configured correctly.
Traceroute can determine if the DNS server is configured correctly.
Traceroute can determine if the server that the web service is running on has a firewall.
Traceroute can determine if each of the reachable routers between your computer and the web server are responsive.
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To view the startup process details
To present a command-line login
To display hints for the recovery key for a FileVault 2 volume
To display the firmware password
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An archive stored on iCloud
A Time Machine backup on a connected USB hard disk
Another volume on the same computer
A Windows XP computer with Service Pack 3 or later installed
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General
Users & Groups
Mission Control
Startup Disk
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Open Time Machine, use the timeline to reach the appropriate date and time, select the file, and click Restore.
In the Finder enter a search term in the Spotlight search field, click the Add (+) button to add a search criterion, and choose Search Time Machine, then use the timeline to reach the appropriate date and time, select the file, and click Restore.
Open System Preferences, click the Time Machine icon, click Retrieve, use the timeline to reach the appropriate date and time, select the file, and click Restore.
Control-click the icon of the folder in which you want the restored file to appear, open Time Machine from the shortcut menu, choose Restore from the Time Machine menu, use the timeline to reach the appropriate date and time, select the file, and click Restore.
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Select Disk Utility in the OS X Utilities window, click Continue, select the hard disk, and click Repair Disk.
In the OS X Utilities window, click Select Volume, click Continue, select the hard disk, and click Verify & Repair
Quit the Recovery app, then open Disk Utility from the /Applications/Utilities/ folder on the OS X Recovery partition, select the hard disk, and click Repair Disk.
Quit the Recovery app, then open Disk Utility from the /Applications/Utilities/ folder on the Macintosh HD partition, select the hard disk, and click Repair Disk.
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Zip
Dmg
Sitx
Gzip
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A Service Set Identifier, or SSID, is used to identify a Wi-Finetwork name and associated configuration.
Standard UNIX file system permissions allow only for permissions to be set for one owner, one group, and all others. ACLs, on the other hand, allow for an essentially unlimited list of permissions entries.
An item's ownership and permissions can be identified using the Info or Inspector windows in the Finder.
A user's home folder permissions can be reset from the Reset Password application on OS X Recovery.
It will be deleted immediately, without being moved to the Trash.
It will be moved to the Trash.
"Deleted" will be appended to the home folder name, and it will be archived in Time Machine in a compressed and encrypted file.
"Deleted" will be appended to the home folder name, and its permissions will be changed to allow administrator user access only.
Command-S
Shift
F12
Command-V
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The disk will mount, and the user will be able to read, modify, and delete any file on the disk.
The user will be required to enter an administrator password to mount the disk; once the disk is mounted, the user will be able to read any file on the disk, but will be required to re-enter an administrator password to modify or delete files.
The disk will mount, and the user will be able to read any file on the disk; the user will be required to enter an administrator password to modify or delete files on the disk.
The user will be required to enter an administrator password to mount the disk; once the disk is mounted, the user will be able to read, modify, and delete any file on the disk.
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Time Machine copies the 6 MB file to the backup drive, and deletes the original backup copy of the file from the backup drive.
Time Machine copies the 6 MB file to the backup drive, and keeps both the new backup file and the original backup file on the backup drive.
Time Machine identifies the 1 MB of file changes, copies those changes to a new file on the backup drive, and keeps both the new backup file and the original backup file.
Time Machine identifies the 1 MB of file changes, copies those changes to a new file on the backup drive, then creates a 500 KB parity file, and keeps all three files: the two new files representing the 1 MB of file changes, and the original backup file.
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Protect volume structure integrity in cases of unexpected shutdown
Provide a backup of user files
Provide support for resource forks, extended attributes, and metadata
Provide support for Spotlight searches
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Only the root user can disable Gatekeeper.
Standard users can bypass Gatekeeper.
Gatekeeper can ONLY be disabled using a configuration profile.
Only administrator users can bypass Gatekeeper.
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True
False
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A user with Read-only permissions to a folder CANNOT rename any files in that folder.
A user with Write-only permissions to a folder can rename any file in that folder.
A user with Read-only permissions to a folder CANNOT view any files in that folder.
A user with Write-only permissions to a folder can delete any file in that folder.
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WebDAV
WebDAV, DFS
FTP, SMB
SMB, AFP
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In application-specific preferences files in ~/Library/Preferences/
In a preferences database file in /Library/
In .DS_Store files, at the root level of ~/
In a preferences database file in ~/Library/
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You will be returned to the new account sheet in the Users & Group pane.
The existing home folder's name will be changed to match the one you entered in the new account sheet.
The account name will be changed to the name of the existing home folder.
The existing home folder will be displayed in the Finder with the name selected.
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The Installer archives the 10.6.8 OS and installs Mountain Lion. It maintains the user accounts.
He Installer upgrades the 10.6.8 OS to Mountain Lion. It maintains the user accounts.
The Installer replaces the 10.6.8 OS with Mountain Lion. It archives the user accounts, but they can be restored manually.
The Installer erases the 10.6.8 OS and installs Mountain Lion. It archives the user accounts, but they can be restored manually.
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/System/Library/LaunchDaemons/
/var/run/launchd/
/etc/launchd/
/Library/Extensions/
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True
False
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The bus can operate at speeds of at least 4 Gbps.
An Intel-based Mac can start up into target disk mode using this bus.
The bus can host at least 64 peripherals.
An Intel-based Mac can start up from a drive on this bus.
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1. Firmware 2. Booter 3. Kernel
1. Kernel 2. Firmware 3. Booter
1. Firmware 2. Kernel 3. Booter
1. Booter 2. Kernel 3. Firmware
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In Finder, select iCloud > Open from the Go menu, and then select the TextEdit app and the document that you want to open.
From the Applications folder, open the iCloud app, and then select the TextEdit app and document that you want to open.
In TextEdit, choose Open from the File menu, click iCloud, and then select the document that you want to open.
From the iCloud pane of System Preferences, select the TextEdit app and the document that you want to open.
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True
False
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Choose Preferences from the Finder menu, click Advanced, and select the option "Show all filename extensions."
Control-click anywhere on the Desktop, select Preferences from the pop-up menu, click Advanced, and select the option "Show all filename extensions."
Choose Show View Options from the View menu, and select the option "Show all filename extensions."
Select any file icon, and choose Get Info from the File menu. In the Info window, click the disclosure triangle next to Name & Extension, deselect the option "Hide extension," and click Change All.
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Chris
Workgroup
Wheel
Staff
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There are no profiles installed on the Mac.
Profiles have been disabled in the Security & Privacy pane of the Mac.
The Mac is not enrolled with Profile Manager.
You are not logged in as an administrator user.
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