Medical Department Schegistration

1. Which is the correct date shortcut for an appointment one month from today?

T+1

W+1

M+1

Y+1

2. The guarantor account holds the guarantor's information.

True

False

3. According to the birthday rule, as it applies to dependent children, what determines which group insurance is primary when both parents have coverage?

Just enter it in any way, it doesn’t matter which is listed as the primary payer

The guarantor is always the primary payer

Whichever parent’s birthday comes first in the calendar year

List head of household (father) as the primary payer

4. You can place a patient on the wait list for more than one provider.

True

False

5. Completing three (3) searches is required before creating a new patient record.

True

False

6. Which one of these is NOT one of the five (5) items to change or remove from a Prison patient's record?

Address

Date of Birth

Phone number

Employer

7. The Reference Number field should be completed in Enterprise Payment when (choose all that apply)

Patient pays by check

Patient pays on multiple accounts

Patient credit card authorization number

Patient pays on a past account

8. Which is NOT a way a patient under the age of 18 could be his/her own guarantor in the State of Utah?

Pregnancy

Foster Care

Emancipation

Marriage

STD treatment

9. Which are three fields are found on the Make Appointment Screen?

Appointment Notes, Visit Type, Provider

Patient Address, Visit Type, Medicare IME

Insurance ID, Provider, Visit Type

Guarantor Address, Provider, Referrals

10. What is the purpose of entering a cancelation reason in the Cancel Reason field?

Departments need it for tracking and reporting purposes

It is a HIPAA requirement

To keep track of patients who have no-showed

None of the above

11. What information is pulled forward from the referral into Appointment Entry?

Appointment Notes

Department

Referring Provider

Insurance

Date of service

HAR

12. What does HAR stand for?

Hospital Activity Report

Hospital Activity Record

Hospital Account Record

Hospital Account Report

13. The HITECH form should be signed if the patient prefers that their insurance is not billed for their visit.

True

False

14. What do yield signs indicate in Epic?

The field is required by Epic in order to move to the next field

The field is recommended by Epic but required by the University

The field is blocked by Epic

None of the above

15. Which of the following Medicaid types requires a referral?

PCP Medicaid

Restricted Medicaid

TPL Medicaid

Non-Traditional Medicaid

16. What does "FO" stand for in relation to billing multiple insurance plans?

First Off

First Order

Filing Off

Filing Order

17. To terminate the coverage for a patient, enter in the Effective To date.

True

False

18. Hospital Account Records (HARs) should be created at the time of scheduling.

True

False

19. Which are three (3) items that must be changed or removed from a Jail patient's record?

Patient name, Phone number, Employer

Date of Birth, Patient contacts, Phone number

Address, Employer, Mother's maiden name

Phone number, Patient contacts, Insurance

20. Which of these two (2) fields are found on the Claim Information form?

Health Insurance Subscriber, Accident Address

Injury Description, Body Part Disabled

Emergency Contact, PCP

Body Part Disabled, Emergency Contact

21. Which one (1) of these is NOT a reason the MSPQ must be asked at every visit?

Information can change

Medicare requires it

To bill the study

Determines correct filing order

22. What are the three Utah Medicaid HMO plans that are administered by commercial insurance?

Baby your Baby, Molina, Healthy U

Restricted, PCP, Community Care Medicaid

Healthy U, Molina, Community Care Medicaid

Non-traditional, Traditional, TPL

23. When you begin adding a guarantor account for a patient, what account type is selected by default?

Personal/Family

Worker’s Comp

Third Party

None of the above

24. How does the Limit Search By button help when scheduling appointments?

Allows you to schedule recurring appointments for several months at a time

Allows you to schedule appointments for combined departments

Allows you to place the provider’s schedule on hold

Allows you to search for appointments that fall into a specific date and time range

25. What is the Department Appointment Report (DAR) used for?

Confirming future appointments

Monitoring all appointments for a specific department

Scheduling patients from the Waitlist

Rescheduling patients who have cancelled or no-showed their appointment

26. What guarantor account do you select for someone who has been injured at work?

Institutional

Third Party

Corporate

Worker’s Comp

27. When you click confirm on the Confirm Appointments report, the appointment is __________ and the visit is ___________ the report.

Confirmed, stays on

Confirmed, removed from

Cancelled, removed from

Cancelled, stays on

28. What color is used to identify a held time on a provider's schedule?

Green indicator with red letters

Blue indicator with red letters

Red indicator with red letters

Gray indicator with red letters

Yellow indicator with red letters

29. The only red folders to complete at the time of scheduling are:

Visit Information, Provider Info, Hospital Accounts (HAR) and Checklist

Visit information, Hospital Accounts (HAR) and Checklist

All red folders

None of the above

30. What happens when you click Accept from the Appointment Review window?

The patient is checked in.

The appointment is scheduled.

You are taken to the insurance coverage questionnaire.

You are taken directly to the appointment desk.

31. Minnie Mouse has Disney Health Insurance and you are unable to find it. What payer should be selected in Epic for Business?

Other Commercial

Disney Health Insurance

Disney Health Insurance Other

Leave the account self-pay

None of the Above

32. If a patient has future appointments on the Confirm Appointments Report, Epic will allow you to confirm all of the appointments at once.

True

False

33. When the payer BlueCross BlueShield Out of State is selected, what additional information must be added to the insurance subscriber screen?

Alt Subscriber

Auth Phone

Group Name

BC State and Ph

34. What does MDS stand for?

Medical Dictionary System

Minimal Data System

Medication Data Set

Minimum Data Set

35. Which is the "Limit Search By" button?

36. The patient statement is sent to which address?

Patient mailing address

Patient Contact address

Guarantor address

Insurance Subscriber address

37. When creating a guarantor account for a patient under the age of 18, the system suggests someone to be the guarantor of the account.

True

False

38. When would you place a provider's time on hold?

The provider is out of town or on holiday

The provider has a meeting

The provider wants to see a specific visit type or patient

The provider wants you to overbook the time

39. Which tab is NOT used to customize a report?

Criteria

Past

Display

Print layout

General

40. Which hyperlink icon will allow you to document patient signatures from the Interactive Face Sheet?

41. What is a block time and when is it used?

Places the providers schedule on hold for possible meetings or other time conflicts.

Allows for scheduling a patient for more than one appointment at a time.

Enables scheduling an appointment when the provider’s schedule has not been released for future dates.

A time slot set aside for specific visit types used during scheduling.

42. How is a Medicare Advantage plan billed in relation to Medicare?

Medicare supplement

Primary to Medicare

Replaces Medicare

Secondary to Medicare

43. The Claim Information form is used only if the patient was involved in a car accident or work related injury.

True

False

44. When entering Medicaid into a patient's account, you must enter the current month's effective dates.

True

False

45. If the patient has an email address but chooses not to share it with us we should enter [email protected].

True

False

46. Using the screenshot below, which hyperlink will allow you to update the Guarantor's Demographic information?

A

B

C

D

47. What is the correct order used in selecting the correct payer in Epic?

Network Other

Other Commercial or Other Com

Insurance Other

Match the Insurance and Claims Addresss

Submit