Medical Department Schegistration

The guarantor account holds the guarantor's information.

• True

• False

According to the birthday rule, as it applies to dependent children, what determines which group insurance is primary when both parents have coverage?

• Just enter it in any way, it doesn’t matter which is listed as the primary payer

• The guarantor is always the primary payer

• Whichever parent’s birthday comes first in the calendar year

• List head of household (father) as the primary payer

You can place a patient on the wait list for more than one provider.

• True

• False

Completing three (3) searches is required before creating a new patient record.

• True

• False

Which one of these is NOT one of the five (5) items to change or remove from a Prison patient's record?

• Address

• Date of Birth

• Phone number

• Employer

Which is NOT a way a patient under the age of 18 could be his/her own guarantor in the State of Utah?

• Pregnancy

• Foster Care

• Emancipation

• Marriage

• STD treatment

Which are three fields are found on the Make Appointment Screen?

• Appointment Notes, Visit Type, Provider

• Patient Address, Visit Type, Medicare IME

• Insurance ID, Provider, Visit Type

• Guarantor Address, Provider, Referrals

What is the purpose of entering a cancelation reason in the Cancel Reason field?

• Departments need it for tracking and reporting purposes

• It is a HIPAA requirement

• To keep track of patients who have no-showed

• None of the above

What information is pulled forward from the referral into Appointment Entry?

• Appointment Notes

• Department

• Referring Provider

• Insurance

• Date of service

• HAR

What does HAR stand for?

• Hospital Activity Report

• Hospital Activity Record

• Hospital Account Record

• Hospital Account Report

The HITECH form should be signed if the patient prefers that their insurance is not billed for their visit.

• True

• False

The Reference Number field should be completed in Enterprise Payment when (choose all that apply)

• Patient pays by check

• Patient pays on multiple accounts

• Patient credit card authorization number

• Patient pays on a past account

What do yield signs indicate in Epic?

• The field is required by Epic in order to move to the next field

• The field is recommended by Epic but required by the University

• The field is blocked by Epic

• None of the above

Which of the following Medicaid types requires a referral?

• PCP Medicaid

• Restricted Medicaid

• TPL Medicaid

• Non-Traditional Medicaid

To terminate the coverage for a patient, enter in the Effective To date.

• True

• False

What does “FO” stand for in relation to billing multiple insurance plans?

• First Off

• First Order

• Filing Off

• Filing Order

Which are three (3) items that must be changed or removed from a Jail patient's record?

• Patient name, Phone number, Employer

• Date of Birth, Patient contacts, Phone number

• Address, Employer, Mother's maiden name

• Phone number, Patient contacts, Insurance

Which of these two (2) fields are found on the Claim Information form?

• Health Insurance Subscriber, Accident Address

• Injury Description, Body Part Disabled

• Emergency Contact, PCP

• Body Part Disabled, Emergency Contact

Which one (1) of these is NOT a reason the MSPQ must be asked at every visit?

• Information can change

• Medicare requires it

• To bill the study

• Determines correct filing order

Hospital Account Records (HARs) should be created at the time of scheduling.  

• True

• False

When you begin adding a guarantor account for a patient, what account type is selected by default?

• Personal/Family

• Worker’s Comp

• Third Party

• None of the above

What are the three Utah Medicaid HMO plans that are administered by commercial insurance?

• Baby your Baby, Molina, Healthy U

• Restricted, PCP, Community Care Medicaid

• Healthy U, Molina, Community Care Medicaid

• Non-traditional, Traditional, TPL

How does the Limit Search By button help when scheduling appointments?

• Allows you to schedule recurring appointments for several months at a time

• Allows you to schedule appointments for combined departments

• Allows you to place the provider’s schedule on hold

• Allows you to search for appointments that fall into a specific date and time range

What is the Department Appointment Report (DAR) used for?

• Confirming future appointments

• Monitoring all appointments for a specific department

• Scheduling patients from the Waitlist

• Rescheduling patients who have cancelled or no-showed their appointment

What guarantor account do you select for someone who has been injured at work?

• Institutional

• Third Party

• Corporate

• Worker’s Comp

When you click confirm on the Confirm Appointments report, the appointment is __________ and the visit is ___________ the report.

• Confirmed, stays on

• Confirmed, removed from

• Cancelled, removed from

• Cancelled, stays on

What color is used to identify a held time on a provider's schedule?

• Green indicator with red letters

• Blue indicator with red letters

• Red indicator with red letters

• Gray indicator with red letters

• Yellow indicator with red letters

What does MDS stand for?

• Medical Dictionary System

• Minimal Data System

• Medication Data Set

• Minimum Data Set

What happens when you click Accept from the Appointment Review window?

• The patient is checked in.

• The appointment is scheduled.

• You are taken to the insurance coverage questionnaire.

• You are taken directly to the appointment desk.

Minnie Mouse has Disney Health Insurance and you are unable to find it. What payer should be selected in Epic for Business?

• Other Commercial

• Disney Health Insurance

• Disney Health Insurance Other

• Leave the account self-pay

• None of the Above

When the payer BlueCross BlueShield Out of State is selected, what additional information must be added to the insurance subscriber screen?

• Alt Subscriber

• Auth Phone

• Group Name

• BC State and Ph

If a patient has future appointments on the Confirm Appointments Report, Epic will allow you to confirm all of the appointments at once.

• True

• False

The only red folders to complete at the time of scheduling are:

• Visit Information, Provider Info, Hospital Accounts (HAR) and Checklist

• Visit information, Hospital Accounts (HAR) and Checklist

• All red folders

• None of the above

The patient statement is sent to which address?

• Patient mailing address

• Patient Contact address

• Guarantor address

• Insurance Subscriber address

When creating a guarantor account for a patient under the age of 18, the system suggests someone to be the guarantor of the account.

• True

• False

When would you place a provider’s time on hold?

• The provider is out of town or on holiday

• The provider has a meeting

• The provider wants to see a specific visit type or patient

• The provider wants you to overbook the time

Which is the "Limit Search By" button?

Which tab is NOT used to customize a report?

• Criteria

• Past

• Display

• Print layout

• General

Which hyperlink icon will allow you to document patient signatures from the Interactive Face Sheet?

What is a block time and when is it used?

• Places the providers schedule on hold for possible meetings or other time conflicts.

• Allows for scheduling a patient for more than one appointment at a time.

• Enables scheduling an appointment when the provider’s schedule has not been released for future dates.

• A time slot set aside for specific visit types used during scheduling.

How is a Medicare Advantage plan billed in relation to Medicare?

• Medicare supplement

• Primary to Medicare

• Replaces Medicare

• Secondary to Medicare

The Claim Information form is used only if the patient was involved in a car accident or work related injury.

• True

• False

When entering Medicaid into a patient’s account, you must enter the current month’s effective dates.

• True

• False

If the patient has an email address but chooses not to share it with us we should enter [email protected].

• True

• False

Using the screenshot below, which hyperlink will allow you to update the Guarantor's Demographic information?

• A

• B

• C

• D