Medical Department Schegistration

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    Which is the correct date shortcut for an appointment one month from today?

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Medical Department Schegistration - Quiz

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  • 2. 

    The guarantor account holds the guarantor's information.

    • True

    • False

    Correct Answer
    A. True
  • 3. 

    According to the birthday rule, as it applies to dependent children, what determines which group insurance is primary when both parents have coverage?

    • Just enter it in any way, it doesn’t matter which is listed as the primary payer

    • The guarantor is always the primary payer

    • Whichever parent’s birthday comes first in the calendar year

    • List head of household (father) as the primary payer

    Correct Answer
    A. Whichever parent’s birthday comes first in the calendar year
  • 4. 

    You can place a patient on the wait list for more than one provider.

    • True

    • False

    Correct Answer
    A. True
  • 5. 

    Completing three (3) searches is required before creating a new patient record.

    • True

    • False

    Correct Answer
    A. True
  • 6. 

    Which one of these is NOT one of the five (5) items to change or remove from a Prison patient's record?

    • Address

    • Date of Birth

    • Phone number

    • Employer

    Correct Answer
    A. Date of Birth
  • 7. 

    Which is NOT a way a patient under the age of 18 could be his/her own guarantor in the State of Utah?

    • Pregnancy

    • Foster Care

    • Emancipation

    • Marriage

    • STD treatment

    Correct Answer
    A. Foster Care
  • 8. 

    Which are three fields are found on the Make Appointment Screen?

    • Appointment Notes, Visit Type, Provider

    • Patient Address, Visit Type, Medicare IME

    • Insurance ID, Provider, Visit Type

    • Guarantor Address, Provider, Referrals

    Correct Answer
    A. Appointment Notes, Visit Type, Provider
  • 9. 

    What is the purpose of entering a cancelation reason in the Cancel Reason field?

    • Departments need it for tracking and reporting purposes

    • It is a HIPAA requirement

    • To keep track of patients who have no-showed

    • None of the above

    Correct Answer
    A. Departments need it for tracking and reporting purposes
  • 10. 

    What information is pulled forward from the referral into Appointment Entry?

    • Appointment Notes

    • Department

    • Referring Provider

    • Insurance

    • Date of service

    • HAR

    Correct Answer
    A. Referring Provider
  • 11. 

    What does HAR stand for?

    • Hospital Activity Report

    • Hospital Activity Record

    • Hospital Account Record

    • Hospital Account Report

    Correct Answer
    A. Hospital Account Record
  • 12. 

    The HITECH form should be signed if the patient prefers that their insurance is not billed for their visit.

    • True

    • False

    Correct Answer
    A. True
  • 13. 

    The Reference Number field should be completed in Enterprise Payment when (choose all that apply)

    • Patient pays by check

    • Patient pays on multiple accounts

    • Patient credit card authorization number

    • Patient pays on a past account

    Correct Answer
    A. Patient pays by check
  • 14. 

    What do yield signs indicate in Epic?

    • The field is required by Epic in order to move to the next field

    • The field is recommended by Epic but required by the University

    • The field is blocked by Epic

    • None of the above

    Correct Answer
    A. The field is recommended by Epic but required by the University
  • 15. 

    Which of the following Medicaid types requires a referral?

    • PCP Medicaid

    • Restricted Medicaid

    • TPL Medicaid

    • Non-Traditional Medicaid

    Correct Answer
    A. Restricted Medicaid
  • 16. 

    To terminate the coverage for a patient, enter in the Effective To date.

    • True

    • False

    Correct Answer
    A. True
  • 17. 

    What does “FO” stand for in relation to billing multiple insurance plans?

    • First Off

    • First Order

    • Filing Off

    • Filing Order

    Correct Answer
    A. Filing Order
  • 18. 

    Which are three (3) items that must be changed or removed from a Jail patient's record?

    • Patient name, Phone number, Employer

    • Date of Birth, Patient contacts, Phone number

    • Address, Employer, Mother's maiden name

    • Phone number, Patient contacts, Insurance

    Correct Answer
    A. Phone number, Patient contacts, Insurance
  • 19. 

    Which of these two (2) fields are found on the Claim Information form?

    • Health Insurance Subscriber, Accident Address

    • Injury Description, Body Part Disabled

    • Emergency Contact, PCP

    • Body Part Disabled, Emergency Contact

    Correct Answer
    A. Injury Description, Body Part Disabled
  • 20. 

    Which one (1) of these is NOT a reason the MSPQ must be asked at every visit?

    • Information can change

    • Medicare requires it

    • To bill the study

    • Determines correct filing order

    Correct Answer
    A. To bill the study
  • 21. 

    Hospital Account Records (HARs) should be created at the time of scheduling.  

    • True

    • False

    Correct Answer
    A. True
  • 22. 

    When you begin adding a guarantor account for a patient, what account type is selected by default?

    • Personal/Family

    • Worker’s Comp

    • Third Party

    • None of the above

    Correct Answer
    A. Personal/Family
  • 23. 

    What are the three Utah Medicaid HMO plans that are administered by commercial insurance?

    • Baby your Baby, Molina, Healthy U

    • Restricted, PCP, Community Care Medicaid

    • Healthy U, Molina, Community Care Medicaid

    • Non-traditional, Traditional, TPL

    Correct Answer
    A. Healthy U, Molina, Community Care Medicaid
  • 24. 

    How does the Limit Search By button help when scheduling appointments?

    • Allows you to schedule recurring appointments for several months at a time

    • Allows you to schedule appointments for combined departments

    • Allows you to place the provider’s schedule on hold

    • Allows you to search for appointments that fall into a specific date and time range

    Correct Answer
    A. Allows you to search for appointments that fall into a specific date and time range
  • 25. 

    What is the Department Appointment Report (DAR) used for?

    • Confirming future appointments

    • Monitoring all appointments for a specific department

    • Scheduling patients from the Waitlist

    • Rescheduling patients who have cancelled or no-showed their appointment

    Correct Answer
    A. Monitoring all appointments for a specific department
  • 26. 

    What guarantor account do you select for someone who has been injured at work?

    • Institutional

    • Third Party

    • Corporate

    • Worker’s Comp

    Correct Answer
    A. Worker’s Comp
  • 27. 

    When you click confirm on the Confirm Appointments report, the appointment is __________ and the visit is ___________ the report.

    • Confirmed, stays on

    • Confirmed, removed from

    • Cancelled, removed from

    • Cancelled, stays on

    Correct Answer
    A. Confirmed, removed from
  • 28. 

    What color is used to identify a held time on a provider's schedule?

    • Green indicator with red letters

    • Blue indicator with red letters

    • Red indicator with red letters

    • Gray indicator with red letters

    • Yellow indicator with red letters

    Correct Answer
    A. Gray indicator with red letters
  • 29. 

    What does MDS stand for?

    • Medical Dictionary System

    • Minimal Data System

    • Medication Data Set

    • Minimum Data Set

    Correct Answer
    A. Minimum Data Set
  • 30. 

    What happens when you click Accept from the Appointment Review window?

    • The patient is checked in.

    • The appointment is scheduled.

    • You are taken to the insurance coverage questionnaire.

    • You are taken directly to the appointment desk.

    Correct Answer
    A. The appointment is scheduled.
  • 31. 

    Minnie Mouse has Disney Health Insurance and you are unable to find it. What payer should be selected in Epic for Business?

    • Other Commercial

    • Disney Health Insurance

    • Disney Health Insurance Other

    • Leave the account self-pay

    • None of the Above

    Correct Answer
    A. Other Commercial
  • 32. 

    When the payer BlueCross BlueShield Out of State is selected, what additional information must be added to the insurance subscriber screen?

    • Alt Subscriber

    • Auth Phone

    • Group Name

    • BC State and Ph

    Correct Answer
    A. BC State and Ph
  • 33. 

    If a patient has future appointments on the Confirm Appointments Report, Epic will allow you to confirm all of the appointments at once.

    • True

    • False

    Correct Answer
    A. True
  • 34. 

    The only red folders to complete at the time of scheduling are:

    • Visit Information, Provider Info, Hospital Accounts (HAR) and Checklist

    • Visit information, Hospital Accounts (HAR) and Checklist

    • All red folders

    • None of the above

    Correct Answer
    A. Visit Information, Provider Info, Hospital Accounts (HAR) and Checklist
  • 35. 

    The patient statement is sent to which address?

    • Patient mailing address

    • Patient Contact address

    • Guarantor address

    • Insurance Subscriber address

    Correct Answer
    A. Guarantor address
  • 36. 

    When creating a guarantor account for a patient under the age of 18, the system suggests someone to be the guarantor of the account.

    • True

    • False

    Correct Answer
    A. False
  • 37. 

    When would you place a provider’s time on hold?

    • The provider is out of town or on holiday

    • The provider has a meeting

    • The provider wants to see a specific visit type or patient

    • The provider wants you to overbook the time

    Correct Answer
    A. The provider has a meeting
  • 38. 

    Which is the "Limit Search By" button?

    Correct Answer
    A.
  • 39. 

    Which tab is NOT used to customize a report?

    • Criteria

    • Past

    • Display

    • Print layout

    • General

    Correct Answer
    A. Past
  • 40. 

    Which hyperlink icon will allow you to document patient signatures from the Interactive Face Sheet?

    Correct Answer
    A.
  • 41. 

    What is a block time and when is it used?

    • Places the providers schedule on hold for possible meetings or other time conflicts.

    • Allows for scheduling a patient for more than one appointment at a time.

    • Enables scheduling an appointment when the provider’s schedule has not been released for future dates.

    • A time slot set aside for specific visit types used during scheduling.

    Correct Answer
    A. A time slot set aside for specific visit types used during scheduling.
  • 42. 

    How is a Medicare Advantage plan billed in relation to Medicare?

    • Medicare supplement

    • Primary to Medicare

    • Replaces Medicare

    • Secondary to Medicare

    Correct Answer
    A. Replaces Medicare
  • 43. 

    The Claim Information form is used only if the patient was involved in a car accident or work related injury.

    • True

    • False

    Correct Answer
    A. False
  • 44. 

    When entering Medicaid into a patient’s account, you must enter the current month’s effective dates.

    • True

    • False

    Correct Answer
    A. False
  • 45. 

    If the patient has an email address but chooses not to share it with us we should enter [email protected].

    • True

    • False

    Correct Answer
    A. False
  • 46. 

    Using the screenshot below, which hyperlink will allow you to update the Guarantor's Demographic information?

    • A

    • B

    • C

    • D

    Correct Answer
    A. B

Quiz Review Timeline (Updated): Apr 19, 2019 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Apr 19, 2019
    Quiz Edited by
    ProProfs Editorial Team
  • Apr 19, 2012
    Quiz Created by
    ITTraining
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