Medical Department Schegistration

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Medical Department Schegistration - Quiz

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Questions and Answers
  • 1. 

    What does MDS stand for?

    • A.

      Medical Dictionary System

    • B.

      Minimal Data System

    • C.

      Medication Data Set

    • D.

      Minimum Data Set

    Correct Answer
    D. Minimum Data Set
  • 2. 

    When you begin adding a guarantor account for a patient, what account type is selected by default?

    • A.

      Personal/Family

    • B.

      Worker’s Comp

    • C.

      Third Party

    • D.

      None of the above

    Correct Answer
    A. Personal/Family
  • 3. 

    What do yield signs indicate in Epic?

    • A.

      The field is required by Epic in order to move to the next field

    • B.

      The field is recommended by Epic but required by the University

    • C.

      The field is blocked by Epic

    • D.

      None of the above

    Correct Answer
    B. The field is recommended by Epic but required by the University
  • 4. 

    The patient statement is sent to which address?

    • A.

      Patient mailing address

    • B.

      Patient Contact address

    • C.

      Guarantor address

    • D.

      Insurance Subscriber address

    Correct Answer
    C. Guarantor address
  • 5. 

    What are the three Utah Medicaid HMO plans that are administered by commercial insurance?

    • A.

      Baby your Baby, Molina, Healthy U

    • B.

      Restricted, PCP, Community Care Medicaid

    • C.

      Healthy U, Molina, Community Care Medicaid

    • D.

      Non-traditional, Traditional, TPL

    Correct Answer
    C. Healthy U, Molina, Community Care Medicaid
  • 6. 

    Which is NOT a way a patient under the age of 18 could be his/her own guarantor in the State of Utah?

    • A.

      Pregnancy

    • B.

      Foster Care

    • C.

      Emancipation

    • D.

      Marriage

    • E.

      STD treatment

    Correct Answer
    B. Foster Care
  • 7. 

    Which are three fields are found on the Make Appointment Screen?

    • A.

      Appointment Notes, Visit Type, Provider

    • B.

      Patient Address, Visit Type, Medicare IME

    • C.

      Insurance ID, Provider, Visit Type

    • D.

      Guarantor Address, Provider, Referrals

    Correct Answer
    A. Appointment Notes, Visit Type, Provider
  • 8. 

    Which is the correct date shortcut for an appointment one month from today?

    • A.

      T+1

    • B.

      W+1

    • C.

      M+1

    • D.

      Y+1

    Correct Answer
    C. M+1
  • 9. 

    What is a block time and when is it used?

    • A.

      Places the providers schedule on hold for possible meetings or other time conflicts.

    • B.

      Allows for scheduling a patient for more than one appointment at a time.

    • C.

      Enables scheduling an appointment when the provider’s schedule has not been released for future dates.

    • D.

      A time slot set aside for specific visit types used during scheduling.

    Correct Answer
    D. A time slot set aside for specific visit types used during scheduling.
  • 10. 

    What happens when you click Accept from the Appointment Review window?

    • A.

      The patient is checked in.

    • B.

      The appointment is scheduled.

    • C.

      You are taken to the insurance coverage questionnaire.

    • D.

      You are taken directly to the appointment desk.

    Correct Answer
    B. The appointment is scheduled.
  • 11. 

    How does the Limit Search By button help when scheduling appointments?

    • A.

      Allows you to schedule recurring appointments for several months at a time

    • B.

      Allows you to schedule appointments for combined departments

    • C.

      Allows you to place the provider’s schedule on hold

    • D.

      Allows you to search for appointments that fall into a specific date and time range

    Correct Answer
    D. Allows you to search for appointments that fall into a specific date and time range
  • 12. 

    What is the Department Appointment Report (DAR) used for?

    • A.

      Confirming future appointments

    • B.

      Monitoring all appointments for a specific department

    • C.

      Scheduling patients from the Waitlist

    • D.

      Rescheduling patients who have cancelled or no-showed their appointment

    Correct Answer
    B. Monitoring all appointments for a specific department
  • 13. 

    Which tab is NOT used to customize a report?

    • A.

      Criteria

    • B.

      Past

    • C.

      Display

    • D.

      Print layout

    • E.

      General

    Correct Answer
    B. Past
  • 14. 

    What is the purpose of entering a cancelation reason in the Cancel Reason field?

    • A.

      Departments need it for tracking and reporting purposes

    • B.

      It is a HIPAA requirement

    • C.

      To keep track of patients who have no-showed

    • D.

      None of the above

    Correct Answer
    A. Departments need it for tracking and reporting purposes
  • 15. 

    What information is pulled forward from the referral into Appointment Entry?

    • A.

      Appointment Notes

    • B.

      Department

    • C.

      Referring Provider

    • D.

      Insurance

    • E.

      Date of service

    • F.

      HAR

    Correct Answer
    C. Referring Provider
  • 16. 

    When you click confirm on the Confirm Appointments report, the appointment is __________ and the visit is ___________ the report.

    • A.

      Confirmed, stays on

    • B.

      Confirmed, removed from

    • C.

      Cancelled, removed from

    • D.

      Cancelled, stays on

    Correct Answer
    B. Confirmed, removed from
  • 17. 

    Minnie Mouse has Disney Health Insurance and you are unable to find it. What payer should be selected in Epic for Business?

    • A.

      Other Commercial

    • B.

      Disney Health Insurance

    • C.

      Disney Health Insurance Other

    • D.

      Leave the account self-pay

    • E.

      None of the Above

    Correct Answer
    A. Other Commercial
  • 18. 

    According to the birthday rule, as it applies to dependent children, what determines which group insurance is primary when both parents have coverage?

    • A.

      Just enter it in any way, it doesn’t matter which is listed as the primary payer

    • B.

      The guarantor is always the primary payer

    • C.

      Whichever parent’s birthday comes first in the calendar year

    • D.

      List head of household (father) as the primary payer

    Correct Answer
    C. Whichever parent’s birthday comes first in the calendar year
  • 19. 

    What guarantor account do you select for someone who has been injured at work?

    • A.

      Institutional

    • B.

      Third Party

    • C.

      Corporate

    • D.

      Worker’s Comp

    Correct Answer
    D. Worker’s Comp
  • 20. 

    Which of the following Medicaid types requires a referral?

    • A.

      PCP Medicaid

    • B.

      Restricted Medicaid

    • C.

      TPL Medicaid

    • D.

      Non-Traditional Medicaid

    Correct Answer
    B. Restricted Medicaid
  • 21. 

    How is a Medicare Advantage plan billed in relation to Medicare?

    • A.

      Medicare supplement

    • B.

      Primary to Medicare

    • C.

      Replaces Medicare

    • D.

      Secondary to Medicare

    Correct Answer
    C. Replaces Medicare
  • 22. 

    The guarantor account holds the guarantor's information.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 23. 

    What does HAR stand for?

    • A.

      Hospital Activity Report

    • B.

      Hospital Activity Record

    • C.

      Hospital Account Record

    • D.

      Hospital Account Report

    Correct Answer
    C. Hospital Account Record
  • 24. 

    You can place a patient on the wait list for more than one provider.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 25. 

    When entering Medicaid into a patient’s account, you must enter the current month’s effective dates.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
  • 26. 

    To terminate the coverage for a patient, enter in the Effective To date.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 27. 

    If the patient has an email address but chooses not to share it with us we should enter [email protected].

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
  • 28. 

    The HITECH form should be signed if the patient prefers that their insurance is not billed for their visit.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 29. 

    When the payer BlueCross BlueShield Out of State is selected, what additional information must be added to the insurance subscriber screen?

    • A.

      Alt Subscriber

    • B.

      Auth Phone

    • C.

      Group Name

    • D.

      BC State and Ph

    Correct Answer
    D. BC State and Ph
  • 30. 

    Which hyperlink icon will allow you to document patient signatures from the Interactive Face Sheet?

    Correct Answer
    A.
  • 31. 

    When creating a guarantor account for a patient under the age of 18, the system suggests someone to be the guarantor of the account.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
  • 32. 

    When would you place a provider’s time on hold?

    • A.

      The provider is out of town or on holiday

    • B.

      The provider has a meeting

    • C.

      The provider wants to see a specific visit type or patient

    • D.

      The provider wants you to overbook the time

    Correct Answer
    B. The provider has a meeting
  • 33. 

    If a patient has future appointments on the Confirm Appointments Report, Epic will allow you to confirm all of the appointments at once.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 34. 

    What does “FO” stand for in relation to billing multiple insurance plans?

    • A.

      First Off

    • B.

      First Order

    • C.

      Filing Off

    • D.

      Filing Order

    Correct Answer
    D. Filing Order
  • 35. 

    The Claim Information form is used only if the patient was involved in a car accident or work related injury.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
  • 36. 

    What color is used to identify a held time on a provider's schedule?

    • A.

      Green indicator with red letters

    • B.

      Blue indicator with red letters

    • C.

      Red indicator with red letters

    • D.

      Gray indicator with red letters

    • E.

      Yellow indicator with red letters

    Correct Answer
    D. Gray indicator with red letters
  • 37. 

    Which is the "Limit Search By" button?

    Correct Answer
    D.
  • 38. 

    Completing three (3) searches is required before creating a new patient record.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 39. 

    Using the screenshot below, which hyperlink will allow you to update the Guarantor's Demographic information?

    • A.

      A

    • B.

      B

    • C.

      C

    • D.

      D

    Correct Answer
    B. B
  • 40. 

    Which one of these is NOT one of the five (5) items to change or remove from a Prison patient's record?

    • A.

      Address

    • B.

      Date of Birth

    • C.

      Phone number

    • D.

      Employer

    Correct Answer
    B. Date of Birth
  • 41. 

    Which are three (3) items that must be changed or removed from a Jail patient's record?

    • A.

      Patient name, Phone number, Employer

    • B.

      Date of Birth, Patient contacts, Phone number

    • C.

      Address, Employer, Mother's maiden name

    • D.

      Phone number, Patient contacts, Insurance

    Correct Answer
    D. Phone number, Patient contacts, Insurance
  • 42. 

    Which of these two (2) fields are found on the Claim Information form?

    • A.

      Health Insurance Subscriber, Accident Address

    • B.

      Injury Description, Body Part Disabled

    • C.

      Emergency Contact, PCP

    • D.

      Body Part Disabled, Emergency Contact

    Correct Answer
    B. Injury Description, Body Part Disabled
  • 43. 

    Which one (1) of these is NOT a reason the MSPQ must be asked at every visit?

    • A.

      Information can change

    • B.

      Medicare requires it

    • C.

      To bill the study

    • D.

      Determines correct filing order

    Correct Answer
    C. To bill the study
  • 44. 

    The only red folders to complete at the time of scheduling are:

    • A.

      Visit Information, Provider Info, Hospital Accounts (HAR) and Checklist

    • B.

      Visit information, Hospital Accounts (HAR) and Checklist

    • C.

      All red folders

    • D.

      None of the above

    Correct Answer
    A. Visit Information, Provider Info, Hospital Accounts (HAR) and Checklist
  • 45. 

    Hospital Account Records (HARs) should be created at the time of scheduling.  

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 46. 

    The Reference Number field should be completed in Enterprise Payment when (choose all that apply)

    • A.

      Patient pays by check

    • B.

      Patient pays on multiple accounts

    • C.

      Patient credit card authorization number

    • D.

      Patient pays on a past account

    Correct Answer
    A. Patient pays by check

Quiz Review Timeline +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Apr 19, 2019
    Quiz Edited by
    ProProfs Editorial Team
  • Apr 19, 2012
    Quiz Created by
    ITTraining
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