Quiz 3 - Chapters 7-10

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General Knowledge Quizzes & Trivia

Quiz 3 - Chapters 7-10


Questions and Answers
  • 1. 

    Observation of relevant examples of behavior for the internalization of understanding is called 

    • A.

      Direct learning.

    • B.

      Indirect learning.

    • C.

      Perspective taking.

    • D.

      Action assembly.

    Correct Answer
    B. Indirect learning.
    Explanation
    Indirect learning refers to the process of observing and understanding behavior through relevant examples. It involves learning by watching others and internalizing their actions and experiences. This type of learning does not involve direct instruction or explicit teaching, but rather occurs through observation and reflection. Perspective taking and action assembly are not accurate explanations for this concept, as they do not specifically involve the observation and internalization of behavior.

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  • 2. 

    Margaret is a close friend to Becky, a mother to Andrew, a sister to Chad, and an employee of Wal-Mart.  All of these roles and the way she behaves in these roles are defined as Margaret's ___________________.

    • A.

      script

    • B.

      Communication performance

    • C.

      Repertoire

    • D.

      Rules

    Correct Answer
    C. Repertoire
    Explanation
    Margaret's repertoire refers to the collection of roles she plays and the behaviors associated with those roles. It encompasses her relationships as a friend, mother, sister, and employee, as well as the way she conducts herself in each of these roles. Repertoire suggests that Margaret has a range of skills, behaviors, and attitudes that she can draw upon depending on the situation or role she is fulfilling.

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  • 3. 

    Wedding vows, greeting rituals, and familiar teasing routines between people are examples of  

    • A.

      Repertoires.

    • B.

      Prototypes.

    • C.

      Scripts.

    • D.

      Episodes.

    Correct Answer
    C. Scripts.
    Explanation
    Wedding vows, greeting rituals, and familiar teasing routines between people are examples of scripts. Scripts refer to a set of predetermined behaviors and actions that individuals follow in specific social situations. In the context of the question, these examples all involve specific verbal and nonverbal interactions that are commonly performed in weddings, greetings, and familiar teasing. Therefore, the correct answer is scripts.

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  • 4. 

    Kate is explaining about having to attend her first parent-teacher conference for her 6–year old son. Her friend, Rene, immediately interrupts her and starts talking about the parent-teacher conferences she went to regarding her child who is now 32 years old.  Rene’s behavior is an example of 

    • A.

      Mindlessness.

    • B.

      Self-centered communication.

    • C.

      Self-monitoring.

    • D.

      Contextual alteration.

    Correct Answer
    B. Self-centered communication.
    Explanation
    Rene's behavior of immediately interrupting Kate and diverting the conversation to her own experiences shows that she is more focused on herself and not considering Kate's situation or needs. This self-centered communication is evident as she fails to actively listen and engage in a meaningful conversation about Kate's concerns.

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  • 5. 

    The ability to experience the feelings similar to those of another person is the definition of 

    • A.

      Sympathy.

    • B.

      Perspective taking.

    • C.

      Empathy.

    • D.

      Contextual alteration

    Correct Answer
    C. Empathy.
    Explanation
    Empathy is the ability to experience the feelings similar to those of another person. It involves understanding and sharing the emotions of others, often resulting in a desire to help or support them. Sympathy, on the other hand, refers to feeling sorry or pity for someone without necessarily understanding their emotions. Perspective taking involves understanding another person's point of view, while contextual alteration is not a recognized term in psychology. Therefore, the correct answer is empathy.

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  • 6. 

    A repeatable, goal-oriented action sequence enacted in a given context is best termed 

    • A.

      A skill.

    • B.

      Composure

    • C.

      Assertiveness.

    • D.

      Coordination.

    Correct Answer
    A. A skill.
    Explanation
    The given correct answer is "a skill" because a repeatable, goal-oriented action sequence enacted in a given context is typically referred to as a skill. Skills involve the ability to perform specific tasks or actions effectively and efficiently, often requiring practice and experience to develop and improve. Composure, assertiveness, and coordination are also important attributes, but they do not fully encompass the concept of a skill as described in the question.

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  • 7. 

    The abstraction dimension of skills divides skills into which two categories?

    • A.

      Concrete-level and abstract-level

    • B.

      Easy and difficult

    • C.

      Specific-level and general-level

    • D.

      Personal-level and impersonal-level

    Correct Answer
    C. Specific-level and general-level
    Explanation
    The abstraction dimension of skills categorizes skills into specific-level and general-level. Specific-level skills are those that are highly specialized and specific to a particular task or domain. They require a narrow focus and are often acquired through direct experience or training. On the other hand, general-level skills are broader in nature and can be applied to various tasks or domains. They involve higher-level thinking and problem-solving abilities that can be transferred across different contexts.

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  • 8. 

    Which of the following lists represents the four general skills that are useful in all interpersonal contexts? 

    • A.

      Topic initiation, assertiveness, empathic assertion, time management

    • B.

      Coordination, composure, attentiveness, expressiveness

    • C.

      Assertiveness, empathy, sympathy, perspective taking

    • D.

      Competence, coordination, composure, clarification

    Correct Answer
    B. Coordination, composure, attentiveness, expressiveness
    Explanation
    The four general skills that are useful in all interpersonal contexts are coordination, composure, attentiveness, and expressiveness. These skills help individuals effectively communicate and interact with others in various situations. Coordination involves working together and collaborating with others. Composure refers to maintaining a calm and collected demeanor, especially in stressful situations. Attentiveness involves actively listening and paying attention to others. Expressiveness involves effectively expressing oneself and conveying thoughts and emotions clearly. These skills contribute to building positive relationships and effective communication in interpersonal interactions.

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  • 9. 

    Latoya was struggling for the right word to describe her professor’s behavior to Judie.  Judie jumped in and said “arrogant” and Latoya smiled, nodded, and finished what she was saying.  The type of interruption that Judie used is best described as  

    • A.

      Deep interruption.

    • B.

      Narcissistic interruption.

    • C.

      Talkover.

    • D.

      Backchannel.

    Correct Answer
    C. Talkover.
    Explanation
    In this scenario, Judie interrupts Latoya by jumping in and providing a word to describe her professor's behavior. This interruption can be best described as a "talkover" because Judie interrupts Latoya's speech and takes over the conversation by providing her own input.

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  • 10. 

    You are engaging in aggressive communication.  As a result, you (READ THIS CAREFULLY)

    • A.

      Permit yourself to be victimized by others.

    • B.

      Attempt to grant legitimacy to others while simultaneously expressing your own views.

    • C.

      Seek to be dominated by others.

    • D.

      None of the above

    Correct Answer
    D. None of the above
    Explanation
    The given answer states "none of the above" which means that none of the options provided accurately describe the result of engaging in aggressive communication. Therefore, the correct answer suggests that engaging in aggressive communication does not lead to any of the mentioned outcomes.

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  • 11. 

    Michael loves to talk about himself.  He interrupts others continually, attempts to direct the conversation, has frequent speaking turns, and overly self-discloses.  Michael’s communication behavior would most likely be described as  

    • A.

      Ingratiating communication.

    • B.

      Conversational irrelevance.

    • C.

      Narrow dimension of expressiveness.

    • D.

      Conversational narcissism.

    Correct Answer
    D. Conversational narcissism.
    Explanation
    Michael's communication behavior, characterized by continually interrupting others, attempting to direct the conversation, frequent speaking turns, and overly self-disclosing, aligns with the concept of conversational narcissism. This term refers to individuals who are primarily focused on themselves and their own experiences during conversations, often disregarding the thoughts and feelings of others. Therefore, conversational narcissism is the most suitable description for Michael's communication behavior.

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  • 12. 

    Which of the following descriptions fits all four of the criteria for being considered a group? 

    • A.

      A random group of people waiting at a bus stop who are chatting together until the bus arrives

    • B.

      Seven sales people who unexpectedly congregate at the lunch counter in a drug store for an hour

    • C.

      Six students who meet each Wednesday through the semester in order to study for algebra tests

    • D.

      A political science class of 50 people at the beginning of a semester

    Correct Answer
    C. Six students who meet each Wednesday through the semester in order to study for algebra tests
  • 13. 

    What will happen in our high schools if we lower the drinking age to 18?” is an example of a question of 

    • A.

      Conjecture.

    • B.

      Value.

    • C.

      Policy.

    • D.

      Fact.

    Correct Answer
    A. Conjecture.
    Explanation
    The given question is an example of a conjecture because it is asking about a hypothetical situation that may or may not occur if the drinking age is lowered to 18 in high schools. It is not a question of fact because it is not asking for a definitive answer based on evidence or data. It is also not a question of value because it is not asking for a judgment or opinion. Similarly, it is not a question of policy because it is not asking about a specific course of action or policy decision.

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  • 14. 

    What is the most important human right an individual can be given?” is an example of a question of 

    • A.

      Fact.

    • B.

      Conjecture.

    • C.

      Value.

    • D.

      Policy.

    Correct Answer
    C. Value.
    Explanation
    The question is asking for a subjective opinion on the most important human right. This makes it a question of value, as it is based on personal beliefs and values rather than objective facts or policies.

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  • 15. 

    What are the three ways that small groups are interdependent? 

    • A.

      Goals, behaviors, context

    • B.

      Ideas, motivation, skills

    • C.

      Purpose, membership, philosophy

    • D.

      Ideas, skills, knowledge

    Correct Answer
    A. Goals, behaviors, context
    Explanation
    Small groups are interdependent in terms of their goals, behaviors, and context. This means that the group members rely on each other to achieve common objectives, they influence each other's actions and decisions, and they are influenced by the external environment and circumstances in which they operate. The interdependence of goals, behaviors, and context is crucial for the functioning and success of small groups.

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  • 16. 

    When group members have high self-esteem and think their individual solutions are the best, they are more likely to engage in groupthink. 

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    When group members have high self-esteem and think their individual solutions are the best, they are less likely to engage in groupthink. Groupthink is a phenomenon where group members prioritize harmony and conformity over critical thinking and independent decision-making. In this case, if group members have high self-esteem and believe their individual solutions are superior, they are more likely to resist conforming to group consensus and engage in independent thinking, reducing the likelihood of groupthink. Therefore, the correct answer is false.

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  • 17. 

    The cohesion of the group is one of the factors that determines whether individual or group decision making yields the best results. 

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The cohesion of a group refers to the level of unity, cooperation, and trust among its members. When a group is cohesive, its members are more likely to work together effectively and make better decisions collectively. This is because cohesive groups tend to have open communication, shared goals, and mutual support, which leads to more diverse perspectives and better problem-solving. Therefore, it can be concluded that the cohesion of a group plays a crucial role in determining whether individual or group decision making yields the best results.

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  • 18. 

    What group phase occurs when collaboration among group members begins to create a workable solution to the task? 

    • A.

      Orientation

    • B.

      conflict

    • C.

      Emergence

    • D.

      Performance

    Correct Answer
    C. Emergence
    Explanation
    The group phase of emergence occurs when collaboration among group members starts to develop a workable solution to the task. This phase is characterized by the collective effort of the group members in brainstorming ideas, sharing perspectives, and building upon each other's contributions to create a cohesive and effective solution. It is a crucial stage where the group begins to see progress and the emergence of a unified approach towards achieving their goal.

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  • 19. 

    Anna is always trying to make people laugh when things start becoming difficult in her work group.  She also tries to get everyone to share their thoughts and ideas on different projects so that everyone feels involved in the decision-making process.  What primary role does Anna play for her work group?  

    • A.

      task

    • B.

      Relational

    • C.

      Ego-centered

    • D.

      Leader

    Correct Answer
    B. Relational
    Explanation
    Anna plays the primary role of a relational leader for her work group. She focuses on building relationships and creating a positive and inclusive work environment. She uses humor to lighten the mood when things get difficult and encourages everyone to share their thoughts and ideas, ensuring that everyone feels involved in the decision-making process. This shows her commitment to fostering strong relationships and promoting collaboration within the group.

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  • 20. 

    A one-way style of communication designed to direct and guide others is associated with what leadership style? 

    • A.

      Democratic

    • B.

      Laissez-faire

    • C.

      Autocratic

    • D.

      Situational

    Correct Answer
    C. Autocratic
    Explanation
    Autocratic leadership style is characterized by one-way communication where the leader directs and guides others without seeking their input or opinions. This style is often associated with a leader who makes decisions without considering the input of others and maintains strict control over the team or organization.

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  • 21. 

    Mark and Kerri are members of the campus’s Speaker Series board.  As members, they make decisions regarding what guest speakers are invited to campus.  During a meeting, it becomes very clear that the two of them are in conflict over which speaker should be invited to campus in February.  This is an example of which type of conflict? 

    • A.

      Affective

    • B.

      Ideational

    • C.

      Procedural

    • D.

      Emotional

    Correct Answer
    B. Ideational
    Explanation
    The conflict between Mark and Kerri over which speaker should be invited to campus in February is an example of ideational conflict. This type of conflict arises from differences in ideas, opinions, or beliefs. In this case, Mark and Kerri have differing views on who the guest speaker should be, indicating a clash in their ideas or opinions.

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  • 22. 

    Task roles include behaviors that function to maintain the personal climate within the group. 

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    Roles do not include behaviors that function to maintain the personal climate within the group. Roles refer to the specific tasks and responsibilities that individuals have within a group, such as being a leader or a recorder. Personal climate within a group is influenced by factors such as communication style, trust, and group dynamics, but it is not directly related to roles. Therefore, the statement is false.

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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Jun 09, 2009
    Quiz Created by
    Jamiward
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