Quiz 3 - Chapters 7-10

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Quiz 3 - Chapters 7-10


Questions and Answers
  • 1. 
    Observation of relevant examples of behavior for the internalization of understanding is called 
    • A. 

      Direct learning.

    • B. 

      Indirect learning.

    • C. 

      Perspective taking.

    • D. 

      Action assembly.

  • 2. 
    Margaret is a close friend to Becky, a mother to Andrew, a sister to Chad, and an employee of Wal-Mart.  All of these roles and the way she behaves in these roles are defined as Margaret's ___________________.
    • A. 

      script

    • B. 

      Communication performance

    • C. 

      Repertoire

    • D. 

      Rules

  • 3. 
    Wedding vows, greeting rituals, and familiar teasing routines between people are examples of  
    • A. 

      Repertoires.

    • B. 

      Prototypes.

    • C. 

      Scripts.

    • D. 

      Episodes.

  • 4. 
    Kate is explaining about having to attend her first parent-teacher conference for her 6–year old son. Her friend, Rene, immediately interrupts her and starts talking about the parent-teacher conferences she went to regarding her child who is now 32 years old.  Rene’s behavior is an example of 
    • A. 

      Mindlessness.

    • B. 

      Self-centered communication.

    • C. 

      Self-monitoring.

    • D. 

      Contextual alteration.

  • 5. 
    The ability to experience the feelings similar to those of another person is the definition of 
    • A. 

      Sympathy.

    • B. 

      Perspective taking.

    • C. 

      Empathy.

    • D. 

      Contextual alteration

  • 6. 
    A repeatable, goal-oriented action sequence enacted in a given context is best termed 
    • A. 

      A skill.

    • B. 

      Composure

    • C. 

      Assertiveness.

    • D. 

      Coordination.

  • 7. 
    The abstraction dimension of skills divides skills into which two categories?
    • A. 

      Concrete-level and abstract-level

    • B. 

      Easy and difficult

    • C. 

      Specific-level and general-level

    • D. 

      Personal-level and impersonal-level

  • 8. 
    Which of the following lists represents the four general skills that are useful in all interpersonal contexts? 
    • A. 

      Topic initiation, assertiveness, empathic assertion, time management

    • B. 

      Coordination, composure, attentiveness, expressiveness

    • C. 

      Assertiveness, empathy, sympathy, perspective taking

    • D. 

      Competence, coordination, composure, clarification

  • 9. 
    Latoya was struggling for the right word to describe her professor’s behavior to Judie.  Judie jumped in and said “arrogant” and Latoya smiled, nodded, and finished what she was saying.  The type of interruption that Judie used is best described as  
    • A. 

      Deep interruption.

    • B. 

      Narcissistic interruption.

    • C. 

      Talkover.

    • D. 

      Backchannel.

  • 10. 
    You are engaging in aggressive communication.  As a result, you (READ THIS CAREFULLY)
    • A. 

      Permit yourself to be victimized by others.

    • B. 

      Attempt to grant legitimacy to others while simultaneously expressing your own views.

    • C. 

      Seek to be dominated by others.

    • D. 

      None of the above

  • 11. 
    Michael loves to talk about himself.  He interrupts others continually, attempts to direct the conversation, has frequent speaking turns, and overly self-discloses.  Michael’s communication behavior would most likely be described as  
    • A. 

      Ingratiating communication.

    • B. 

      Conversational irrelevance.

    • C. 

      Narrow dimension of expressiveness.

    • D. 

      Conversational narcissism.

  • 12. 
    Which of the following descriptions fits all four of the criteria for being considered a group? 
    • A. 

      A random group of people waiting at a bus stop who are chatting together until the bus arrives

    • B. 

      Seven sales people who unexpectedly congregate at the lunch counter in a drug store for an hour

    • C. 

      Six students who meet each Wednesday through the semester in order to study for algebra tests

    • D. 

      A political science class of 50 people at the beginning of a semester

  • 13. 
    What will happen in our high schools if we lower the drinking age to 18?” is an example of a question of 
    • A. 

      Conjecture.

    • B. 

      Value.

    • C. 

      Policy.

    • D. 

      Fact.

  • 14. 
    What is the most important human right an individual can be given?” is an example of a question of 
    • A. 

      Fact.

    • B. 

      Conjecture.

    • C. 

      Value.

    • D. 

      Policy.

  • 15. 
    What are the three ways that small groups are interdependent? 
    • A. 

      Goals, behaviors, context

    • B. 

      Ideas, motivation, skills

    • C. 

      Purpose, membership, philosophy

    • D. 

      Ideas, skills, knowledge

  • 16. 
    When group members have high self-esteem and think their individual solutions are the best, they are more likely to engage in groupthink. 
    • A. 

      True

    • B. 

      False

  • 17. 
    The cohesion of the group is one of the factors that determines whether individual or group decision making yields the best results. 
    • A. 

      True

    • B. 

      False

  • 18. 
    What group phase occurs when collaboration among group members begins to create a workable solution to the task? 
    • A. 

      Orientation

    • B. 

      conflict

    • C. 

      Emergence

    • D. 

      Performance

  • 19. 
    Anna is always trying to make people laugh when things start becoming difficult in her work group.  She also tries to get everyone to share their thoughts and ideas on different projects so that everyone feels involved in the decision-making process.  What primary role does Anna play for her work group?  
    • A. 

      task

    • B. 

      Relational

    • C. 

      Ego-centered

    • D. 

      Leader

  • 20. 
    A one-way style of communication designed to direct and guide others is associated with what leadership style? 
    • A. 

      Democratic

    • B. 

      Laissez-faire

    • C. 

      Autocratic

    • D. 

      Situational

  • 21. 
    Mark and Kerri are members of the campus’s Speaker Series board.  As members, they make decisions regarding what guest speakers are invited to campus.  During a meeting, it becomes very clear that the two of them are in conflict over which speaker should be invited to campus in February.  This is an example of which type of conflict? 
    • A. 

      Affective

    • B. 

      Ideational

    • C. 

      Procedural

    • D. 

      Emotional

  • 22. 
    Task roles include behaviors that function to maintain the personal climate within the group. 
    • A. 

      True

    • B. 

      False