1.
Observation
of relevant examples of behavior for the internalization of understanding is
called
A. 
B. 
C. 
D. 
2.
Margaret
is a close friend to Becky, a mother to Andrew, a sister to Chad, and an
employee of Wal-Mart. All of these roles and the way she
behaves in these roles are defined as Margaret's ___________________.
A. 
B. 
Communication performance
C. 
D. 
3.
Wedding
vows, greeting rituals, and familiar teasing routines between people are
examples of
A. 
B. 
C. 
D. 
4.
Kate
is explaining about having to attend her first parent-teacher conference for
her 6–year old son. Her
friend, Rene, immediately interrupts her and starts talking about the
parent-teacher conferences
she went to regarding her child who is now 32 years old. Rene’s behavior is an example
of
A. 
B. 
Self-centered communication.
C. 
D. 
5.
The
ability to experience the feelings similar to those of another person is the
definition of
A. 
B. 
C. 
D. 
6.
A
repeatable, goal-oriented action sequence enacted in a given context is best
termed
A. 
B. 
C. 
D. 
7.
The
abstraction dimension of skills divides skills into which two categories?
A. 
Concrete-level and abstract-level
B. 
C. 
Specific-level and general-level
D. 
Personal-level and impersonal-level
8.
Which
of the following lists represents the four general skills that are useful in
all interpersonal contexts?
A. 
Topic initiation, assertiveness, empathic assertion, time management
B. 
Coordination, composure, attentiveness, expressiveness
C. 
Assertiveness, empathy, sympathy, perspective taking
D. 
Competence, coordination, composure, clarification
9.
Latoya
was struggling for the right word to describe her professor’s behavior to
Judie. Judie jumped
in and said “arrogant” and Latoya smiled, nodded, and finished what she was
saying. The type
of interruption that Judie used is best described as
A. 
B. 
Narcissistic interruption.
C. 
D. 
10.
You
are engaging in aggressive communication.
As a result, you (READ THIS CAREFULLY)
A. 
Permit yourself to be victimized by others.
B. 
Attempt to grant legitimacy to others while simultaneously expressing your own views.
C. 
Seek to be dominated by others.
D. 
11.
Michael
loves to talk about himself. He
interrupts others continually, attempts to direct the conversation,
has frequent speaking turns, and overly self-discloses. Michael’s communication behavior
would most likely be described as
A. 
Ingratiating communication.
B. 
Conversational irrelevance.
C. 
Narrow dimension of expressiveness.
D. 
Conversational narcissism.
12.
Which
of the following descriptions fits all four of the criteria for being
considered a group?
A. 
A random group of people waiting at a bus stop who are chatting together until the bus arrives
B. 
Seven sales people who unexpectedly congregate at the lunch counter in a drug store for an hour
C. 
Six students who meet each Wednesday through the semester in order to study for algebra tests
D. 
A political science class of 50 people at the beginning of a semester
13.
What
will happen in our high schools if we lower the drinking age to 18?” is an
example of a question
of
A. 
B. 
C. 
D. 
14.
What
is the most important human right an individual can be given?” is an example of
a question of
A. 
B. 
C. 
D. 
15.
What
are the three ways that small groups are interdependent?
A. 
Goals, behaviors, context
B. 
Ideas, motivation, skills
C. 
Purpose, membership, philosophy
D. 
16.
When
group members have high self-esteem and think their individual solutions are
the best, they are
more likely to engage in groupthink.
17.
The
cohesion of the group is one of the factors that determines whether individual
or group decision
making yields the best results.
18.
What
group phase occurs when collaboration among group members begins to create a
workable solution
to the task?
A. 
B. 
C. 
D. 
19.
Anna
is always trying to make people laugh when things start becoming difficult in
her work group. She also tries to get everyone to share
their thoughts and ideas on different projects so that everyone
feels involved in the decision-making process. What primary role does Anna play for her
work group?
A. 
B. 
C. 
D. 
20.
A
one-way style of communication designed to direct and guide others is
associated with what leadership
style?
A. 
B. 
C. 
D. 
21.
Mark
and Kerri are members of the campus’s Speaker Series board. As members, they make decisions
regarding what guest speakers are invited to campus. During a meeting, it becomes very clear
that the two of them are in conflict over which speaker should be invited to
campus in February. This is an example of which type of
conflict?
A. 
B. 
C. 
D. 
22.
Task
roles include behaviors that function to maintain the personal climate within
the group.