2 per week
3 per week
8 per week
6 per week
Have a good one!
Hmm, bye bye
Use the mute button and hope they don't notice you are not talking.
Tell them to hold and take your headset off and lay it on the desk
Ask the representative if they are able to hold and that you will check back with them within 2 minutes.
Ask the representative if they are able to hold and then come back in five minutes. - Then ask "Oh, are you STILL there?"
Twice - after you verified the customer's name
Every 2 minutes
2 consecutive weeks
4 consecutive weeks
6 consecutive weeks
10 consecutive weeks
ATTUID, OPUS Site ID, Reported Prodcut, and Call Back Number
OPUS Site ID, Question Template, Reported Trouble Description, and Store Address
Problem Abstract, ATTUID, AOTS Ticket Number, and OPUS Store ID
Call Back Phone Number, Store Address, OPUS Site ID, and ATTUID
None of the above