Pharm Tech Chapter 15 (Community Pharmacy)
-Community Pharmacy, - organization, - Customer Service, - Processing Prescripions, - Preparing the prescription, - Customer Pick-up, - Other Duties
- 1.Kills involving relationships between people
- A.
Interpersonal skills
- B.
Shelf-stickers
- C.
Auxiliary labels
- D.
Safety caps
- 2.Counter areas designated for taking prescriptions and for dispensing them to patients
- A.
Transaction windows
- B.
Counting tray
- C.
Interpersonal skills
- D.
Shelf-stickers
- 3.A child-resistant cap
- A.
Mark-up
- B.
Unit price
- C.
Safety caps
- D.
Counting tray
- 4.The price of a unit of medication (such as an ounce of a liquid cold remedy)
- A.
Counting tray
- B.
Mark-up
- C.
Unit price
- D.
None of the above
- 5.A tray designed for counting pills
- A.
Counting tray
- B.
Mark-up
- C.
Unit price
- D.
Shelf stickers
- 6.Specific warnings that are placed on filled prescriptions
- A.
Auxiliary labels
- B.
RX label
- C.
Warning label
- D.
None of the above
- 7.A book in which patients sign for the prescriptions they receive, for legal and insurance purposes
- A.
Sig
- B.
Signature log
- C.
Auxiliary labels
- D.
All the above
- 8.The amount of the retailer's sale price minus their purchase price
- A.
Mark-up
- B.
Mark-down
- C.
Estimated price
- D.
None of the above
- 9.Stickers with bar codes that can be scanned for inventory identification
- A.
Shelf-stickers
- B.
Auxiliary labels
- C.
Rx label
- D.
All the above
- 10.Automated machines that fill and label pill bottles with correct quantities of ordered drugs
- A.
Automated filling machines
- B.
Robots
- C.
Pharmacy containers
- D.
All the above
- 11.______ are skills involving relationships between people.
- A.
Computer skills
- B.
Data management skills
- C.
Transaction skills
- D.
Interpersonal skills
- 12.About 2/3 of all prescriptionn drugs in the U.S. are dispensed by
- A.
Community pharmacies
- B.
Institutional pharmacies
- C.
Hospital pharmacies
- D.
Nursing home pharmacies
- 13.More technicians and dpharmacists are emplyed in _____ than any other type of pharmacy.
- A.
Community pharmacy
- B.
Hospital pharmacy
- C.
Mail order pharmacy
- D.
Long-term care
- 14.Community pharmacies that are individually owned local pharmacies are
- A.
Food store pharmacies
- B.
Mass merchandiser pharmacies
- C.
Chain pharmacies
- D.
Independent pharmacies
- 15.Communnity pharmacies, such as CVS, and Walgreens, that are part of reginal or national pharmacy chains are
- A.
Independent pharmacies
- B.
Food store pharmacies
- C.
Chain pharmacies
- D.
Mass merchandiser pharmacies
- 16.Community pharmacies that are part of regional or national food store chains such are Giant Eagle and Kroger
- A.
Mass merchandiser pharmacies
- B.
Food store pharmacies
- C.
Chain pharmacies
- D.
Independent pharmacies
- 17.______ require(s) community pharmacist pharmacists to offer counseling to Medicaid patients regarding medications
- A.
Medicare Part D
- B.
The 1990 Omnibus Budget and Reconciliation Act (OBRA)
- C.
Hippa
- D.
The DEA
- 18.The HIPAA Laws
- A.
Require pharmacists to provide counselling on all new medications
- B.
Requires that health information be kept confidential
- C.
Allows pharmacy staff to discuss a patient's health information outside the pharmacy
- D.
None of the above
- 19.Individual states
- A.
Do not regulate the practice of pharmacy
- B.
May require national pharmacy technician certification or may have their own registration and certification process
- C.
Regulate the scope of pharmacy technician practice including the ratio of pharmacists to technicians
- D.
B&c
- 20.The refrigerator in a community pharmacy may be used to store
- A.
Drugs only
- B.
Drugs ad lunch of pharmacy personnel
- C.
Drugs and sealed containers of soda pop
- D.
Drugs and the pharmacist's lunch
- 21.Good interpersonal skills include
- A.
Making eye contact
- B.
Calling the customer by name
- C.
Listening carefully
- D.
All of the above
- 22.A patient's question regarding medications or their general health
- A.
Can be handled by a technician
- B.
Should be referred to the pharmacist
- C.
Can be answered by the pharmacy technician or the pharmacist depending on state regulations
- D.
Can sometimes be answered by the pharmacy technician and sometimes by the pharmacist depending on the technician's judgement
- 23.Patient information that must be entered into the computer includes
- A.
Only the name of the patient
- B.
Full name of patient, address, telephone number, date of birth, and any medication allergies.
- C.
Diagnosis made by the technician
- D.
Diagnosis made by the pharmacist
- 24.When entering a new prescription into the computer, the technician must enter the following information
- A.
The prescription number
- B.
The metric quantity of the drug being dispensed
- C.
The directions for use of the medication
- D.
Both b and c
- 25.When intaking a new prescription from a customer be sure to get which of the following information;
- A.
Full name of the patient
- B.
Address
- C.
Date of birth
- D.
All of the above
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