Organisational Behaviour Managing Resources

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Organisational Behaviour Managing Resources - Quiz

The topic organisational behaviour


Questions and Answers
  • 1. 
    What are terminal values?
    • A. 

      Desired outcomes which people/organisations seek to achieve

    • B. 

      Types of behaviours expected by the organisation

  • 2. 
    What is an instrumental value?
    • A. 

      Types of behaviours expected by the organisation

    • B. 

      Desired outcomes which people/organisations seek to achieve

  • 3. 
    The extent to which a person identifies with and is involved with their job is called...
    • A. 

      Job satisfaction

    • B. 

      Organisational commitment

    • C. 

      Job involvement

  • 4. 
    What are hygiene factors?
    • A. 

      Motivating factors associated with job satisfaction

    • B. 

      Motivating factors associated with job dissatisfaction

    • C. 

      Motivating factors associated with job satisfaction being seperate from those linked with dissatisfaction

  • 5. 
    Fixation, regression, withdrawal or aggression are forms of what?
    • A. 

      Job satisfaction

    • B. 

      Job dissatisfaction

  • 6. 
    Withdrawal ....
    • A. 

      When an individual seeks to present the same arguments as discussion or seeks to solve problems using solutions which are known to be inadequate for solving current situation.

    • B. 

      Immature of childish behaviour including sulking and tantrums or depression or feeling exceptionally low.

    • C. 

      When an individual removes themself from the organisation and can includes absenteeism, extended breaks or seeking employment elsewhere.

    • D. 

      Nasty, unfounded gossip and rumour about the organisation who are seen as having caused the frustration through physical agression. e.g punching a managaers or sabotage

  • 7. 
    Agression is...
    • A. 

      Nasty, unfounded gossip and rumour about the organisation who are seen as having caused the frustration through physical agression. e.g punching a managaers or sabotage

    • B. 

      When an individual removes themself from the organisation and can includes absenteeism, extended breaks or seeking employment elsewhere.

    • C. 

      When an individual seeks to present the same arguments as discussion or seeks to solve problems using solutions which are known to be inadequate for solving current situation.

    • D. 

      Immature of childish behaviour including sulking and tantrums or depression or feeling exceptionally low.

  • 8. 
    Regression is...
    • A. 

      Immature of childish behaviour including sulking and tantrums or depression or feeling exceptionally low.

    • B. 

      When an individual seeks to present the same arguments as discussion or seeks to solve problems using solutions which are known to be inadequate for solving current situation.

    • C. 

      When an individual removes themself from the organisation and can includes absenteeism, extended breaks or seeking employment

    • D. 

      Nasty, unfounded gossip and rumour about the organisation who are seen as having caused the frustration through physical

  • 9. 
    Fixation is
    • A. 

      Nasty, unfounded gossip and rumour about the organisation who are seen as having caused the frustration through physical

    • B. 

      When an individual removes themself from the organisation and can includes absenteeism, extended breaks or seeking employment

    • C. 

      When an individual seeks to present the same arguments as discussion or seeks to solve problems using solutions which are known to be inadequate for solving current situation.

    • D. 

      Immature of childish behaviour including sulking and tantrums or depression or feeling exceptionally low.

  • 10. 
    Internally caused behaviour is behaviour that is
    • A. 

      Not under control of individual

    • B. 

      Under the control of the individual

  • 11. 
    Externally caused behaviour is behaviour that is
    • A. 

      Under control of the individual

    • B. 

      Not under control of the individual

  • 12. 
    Consensus is...
    • A. 

      The degree to which an individual behaves differently in different situations

    • B. 

      when everyone involved in the same or similar situation will behave or respond in the same way.

  • 13. 
    The five stages of group development in order 1-5 are:
    • A. 

      Forming, norming,performing,storming and mourning

    • B. 

      Forming , performing, storming,mourning and norming

    • C. 

      Forming,, performing, norming, storming and mourning

    • D. 

      Forming,storming,norming,performing and mourning

  • 14. 
    A stage of conflict when individuals will jockey for postion in the group in terms of leadership, control, priorities and goal difference between members. The stage described is;
    • A. 

      Storming

    • B. 

      Mourning

    • C. 

      Forming

    • D. 

      Norming

    • E. 

      Performing

  • 15. 
    Allocation of tasks will be undergiven with cooperation as the group has gelled and the conflict of stage 2 has been successfully resolved. What is the stage that follows the stage described.(hint not stage 2)
    • A. 

      Norming

    • B. 

      Storming

    • C. 

      Forming

    • D. 

      Performing

    • E. 

      Mourning

  • 16. 
    An organisation culture where staff will be self-motivating and seek to contribute to the organisation. The leader will need to be positive and self-confident in their own ability and judgement. A clear vision and offering a better future for the group/organisation than the status quo. This leader needs to be strongly ommitted to the vision and prepared to bear personal risk and cost to achieve the vision. Which type of leadership fits this description?
    • A. 

      Charismatic leadership

    • B. 

      Visionary leadership

    • C. 

      Team leadership

  • 17. 
    The ability to develop the organisation beyond its current situationa nd communicate a credible vision for the development in an articulate manner that is clearly understood by stakeholders. Which type of leadership fits this description?
    • A. 

      Charismatic leadership

    • B. 

      Visionary leadership

    • C. 

      Team leadership

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