May 2014 Retail Quiz

The statement is true because on Freedom Family Plans, each line can have a different amount of high-speed data. This means that each individual on the plan can have a data allowance that suits their needs, allowing for flexibility and customization within the plan.

A family of 4 can get service with IWS on a Freedom Family Plan with unlimited talk and text for as little as $90 per month.

When a customer who is on our $55 Unlimited Talk + Text + 3GB of high-speed web uses 3GB of high-speed web, their data will not stop working. This means that even after using up the allotted 3GB of high-speed web, the customer will still be able to access the internet, although at a reduced speed.

A customer can receive trade-in credits in addition to the ETF credits, meaning that they can receive credits for both trading in their old device and for terminating their current contract. This provides the customer with additional incentives and benefits for switching to a new device or service.

In order to trade-in a phone and receive a credit for it, the phone must power on. This is because the functionality of the phone is a crucial factor in determining its value and eligibility for trade-in. If the phone does not power on, it may indicate that there are underlying issues or damage that could affect its resale value. Therefore, it is necessary for the phone to power on in order to qualify for a trade-in credit.

The ZTE Z221 does not require the purchase of a $45 TTW on the Spring PIA promotion.

The statement "The Post Pay Port In Credit is $100" is true. This means that there is a credit of $100 available for postpay port-in, which refers to the process of transferring a phone number from one carrier to another while still maintaining the same phone number.

In order to receive payment of ETF (Early Termination Fee) or HIP (Handset Incentive Program), it is necessary to trade in a handset at the time of activation. This means that if someone wants to terminate their contract early or take advantage of a handset incentive program, they must give back their current handset as part of the process. Therefore, the statement is true.

The correct answer is $350. This means that if a customer switches to iWireless, the company will pay up to $350 of their ETF/HIP per line, including port in. This promotion is currently being offered by iWireless.

Customers are allowed to add up to 10 lines per account.

A customer can port in up to 10 lines per account, but only 5 of those lines will be eligible for the ETF promotion.

The trade-in program is only available for post-paid accounts. This means that customers who have post-paid accounts are eligible to participate in the trade-in program, where they can trade in their old devices for credit towards the purchase of a new device. Customers with pre-paid accounts or other types of accounts are not eligible for this program. Therefore, the statement "The trade-in program is only available for post-paid accounts" is true.

The correct answer is $75 per month. The Individual Freedom Plan includes unlimited talk, text, and 4G web with hotspot. This means that customers can make unlimited phone calls, send unlimited text messages, and have unlimited access to the internet at 4G speed. Additionally, they can use their phone as a hotspot to connect other devices to the internet. All of these features are available for a monthly cost of $75.

Current EIP customers do not need to have their phones paid off in full before they can migrate to the new Freedom Plan pricing.

With our current Spring PIA promotions, customers have the option to select 7 phones for free when they decide to port in their number.

Customers are allowed to trade-in up to 5 devices at a time per line. This means that a customer can trade in a maximum of 5 devices when participating in the trade-in program.

If a customer has a 2 year agreement (ETF) and HIP on the same line from their current carrier, we will pay both the EIP (Equipment Installment Plan) and HIP (Handset Installment Plan) up to a total of $350, including the port-in of their phone number.

The statement is false because it states that the Wireless Consultant activating a customer with the ETF promotion is responsible for submitting the customer's final bill to the corporate office. However, it is not the responsibility of the Wireless Consultant to submit the customer's final bill.

The statement is false because the customer does not need to trade-in the same device that is on their previous carrier's ETF or HIP statement to receive the ETF credit.

The statement is false because it states that every customer porting in a number to their PIA plans will get a $50 port-in credit regardless of the phone price. However, this may not be true as the port-in credit may vary depending on the price of the phone.

The customer is required to submit a final bill showing their ETF/HIP amount and proper paperwork within 60 days after a successful port. This allows the company to verify and process the customer's request in a timely manner.

The explanation for the correct answer is that the statement is false because it states that U S Cellular, AT&T, and Verizon all offer unlimited plans with unlimited data, but they cost more than the unlimited talk, text, and data plans with iWireless. However, the statement does not provide any evidence or comparison of the prices for these plans, so it cannot be determined if they actually cost more or not. Therefore, the answer is false as the statement is based on incomplete information.

The trade-in program allows customers to trade in their device and receive a credit per device. The specific amount of credit that a customer can receive is not mentioned in the question, but the correct answer is $300.