PEGA CSA Mock Exam 7.2 (Certified System Architect)
Mock Exam. Practise all the questions from the Pega Academy.
- 1.
An organization wants to automate its existing expense reporting process.Which two actions should the organization take in order to follow Pega’s best practices for application design? (Choose Two)
- A.
Use DCO to enter business requirements for the application to facilitate direct engagement of IT and business resources.
- B.
Build and test the application before rolling it out for review by interested parties to ensure the application is ready for release
- C.
Identify the departments responsible for the application design and have them work independently to enhance organizational efficiency.
- D.
Build the required features as soon as they are needed during application development to keep the project moving quickly.
Correct Answer(s)
A. Use DCO to enter business requirements for the application to facilitate direct engagement of IT and business resources.
B. Build and test the application before rolling it out for review by interested parties to ensure the application is ready for release -
- 2.
Select two benefits of following Pega's guardrails. (Choose Two)
- A.
Guardrails help developers to track compliance with Pega's best practices.
- B.
Guardrails help developers build applications that are easier to maintain and have fewer defects.
- C.
Guardrails help managers create schedules for efficiently allocating developer resources.
- D.
Guardrails help project managers ensure that applications are completed on time.
Correct Answer(s)
A. Guardrails help developers to track compliance with Pega's best practices.
B. Guardrails help developers build applications that are easier to maintain and have fewer defects. -
- 3.
You are assigned to a team to develop a case life cycle design for an application. Why would you design the case life cycle?
- A.
Guide the development team with guidelines on how to manage the project development.
- B.
Show technical users how to use Pega developer tools for collecting customer information.
- C.
Ensure all team members have a common understanding of how a case is processed and resolved.
- D.
Help estimate the total time required for the case life cycle to produce a new policy.
Correct Answer
C. Ensure all team members have a common understanding of how a case is processed and resolved. -
- 4.
You are developing a case life cycle for a human resources application. The first stage contains a single process named Collect Candidate Information. Which one of the following steps would you choose to include in the Collect Candidate Information process?
- A.
Conduct interview
- B.
Collect personal information
- C.
Determine compensation
- D.
Assess candidate
Correct Answer
B. Collect personal information -
- 5.
You are adding steps to a process named Select Insurance Policy. Which one of the following steps would be named correctly?
- A.
Confirm
- B.
Employee confirmation
- C.
Confirm employee
- D.
Confirm employee and employer
Correct Answer
C. Confirm employee -
- 6.
In a help desk ticket application the Respond to Ticket assignment can be handled by any help desk agent. To configure the assignment for routing you update the _____________?
- A.
Stage
- B.
Step
- C.
Process
- D.
Case
Correct Answer
B. Step -
- 7.
A loan origination case requires the loan application be routed to an underwriter for verification. Any underwriter in the department can complete the verification. How would you route the verification assignment?
- A.
To the current user
- B.
To a work queue
- C.
To a specific user
- D.
To the reporting manager
Correct Answer
B. To a work queue -
- 8.
The goal milestone in a service level defines:
- A.
The amount of time allowed before the case automatically advances to the next assignment
- B.
The amount of time in which the case or step must be completed
- C.
The amount of time allowed for a user to advance a case to the next stage
- D.
The amount of time in which the case or step should be completed
Correct Answer
D. The amount of time in which the case or step should be completed -
- 9.
The primary purpose of a service level is to __________.
- A.
Track assignment status over time
- B.
Assign cases to the appropriate case worker
- C.
Help ensure timely completion of assignments
- D.
Generate service level reports
Correct Answer
C. Help ensure timely completion of assignments -
- 10.
What three questions can you ask to help you plan user views? (Choose Three)
- A.
How will users enter values in those fields?
- B.
Will the information be stored in an external database?
- C.
Will users want to see information displayed using different styles?
- D.
What fields do users need to see?
- E.
Can users modify the values or only read the values?
Correct Answer(s)
A. How will users enter values in those fields?
D. What fields do users need to see?
E. Can users modify the values or only read the values? -
- 11.
Which statement demonstrates a well-written business objective?
- A.
Passwords must be at least eight characters.
- B.
Require HR VP approval for sabbatical leave.
- C.
Reduce inaccurate claims to less than 10 percent of all claims.
- D.
Allow up to 200 concurrent users.
Correct Answer
C. Reduce inaccurate claims to less than 10 percent of all claims. -
- 12.
Which statement demonstrates a well-written requirement?
- A.
A user should be able to cancel an order at any time.
- B.
Eliminate order processing delays due to incorrect routing of requests.
- C.
User must be able to select "Add Temporary Member" when "Authorization is Required" notice is displayed.
- D.
System displays "Authorization History and Summary" for the last 12 months.
Correct Answer
A. A user should be able to cancel an order at any time. -
- 13.
Which statement demonstrates a well-written specification?
- A.
If the complainant type is "Provider," then provider information must be populated during the Triage Stage in the Basic Research Step.
- B.
Reduce time needed for time-off approvals from three weeks to one.
- C.
The product catalog should be easy to navigate.
- D.
User passwords shall be encrypted using AES-256 encryption.
Correct Answer
A. If the complainant type is "Provider," then provider information must be populated during the Triage Stage in the Basic Research Step. -
- 14.
What is the difference between a requirement and specification?
- A.
A requirement describes what the business need is, and specifications describe how the application will meet the business need.
- B.
A requirement provides a blueprint for how the application will meet the goals defined in a specification.
- C.
A requirement defines a specific step in a process; a specification defines a complete process.
- D.
There is no difference between a requirement and a specification.
Correct Answer
A. A requirement describes what the business need is, and specifications describe how the application will meet the business need. -
- 15.
Alternate stages are used to _____________________. (Choose Two)
- A.
Define the expected flow of events in the life cycle of a case.
- B.
Organize process steps that are not part of the normal course of events.
- C.
Represent an alternative flow of the case life cycle sequenced from beginning to end.
- D.
Define the tasks that users accomplish while the case is in the stage.
Correct Answer(s)
B. Organize process steps that are not part of the normal course of events.
D. Define the tasks that users accomplish while the case is in the stage. -
- 16.
A business process requirement states that users should be able to modify the shipping address at any time and not interrupt the primary case. Which of the following options is the best way to design for this requirement?
- A.
Add a local action to the case type.
- B.
Add a step in a process.
- C.
Add a process in a stage.
- D.
Add an optional process to any stage in the case type.
Correct Answer
A. Add a local action to the case type. -
- 17.
Which requirement could be satisfied with a user action?
- A.
Reassign any task that remains open after three days to another user.
- B.
Requiring a separate approval process whenever an order exceeds USD 10,000.
- C.
An application randomly sends a survey to customers once their case is resolved.
- D.
Allow a user to transfer a case to another employee at any stage of the case.
Correct Answer
D. Allow a user to transfer a case to another employee at any stage of the case. -
- 18.
What three questions should you ask when creating a correspondence? (Choose Three)
- A.
How will the correspondence be sent?
- B.
How often should you send the correspondence?
- C.
Who is the user that receives the correspondence?
- D.
When does the correspondence need to be sent?
- E.
Which email server should the correspondence use?
Correct Answer(s)
A. How will the correspondence be sent?
C. Who is the user that receives the correspondence?
D. When does the correspondence need to be sent? -
- 19.
Which two statements identify why you should automate correspondence? (Choose Two)
- A.
Automating correspondence allows you to advance a case.
- B.
Automating correspondence keeps all interested parties informed of the current status of a case.
- C.
Automating correspondence allows you to send timely communication.
- D.
Automating correspondence allows for sending consistent information to users.
Correct Answer(s)
C. Automating correspondence allows you to send timely communication.
D. Automating correspondence allows for sending consistent information to users. -
- 20.
Adding instructions to a step ____________.
- A.
Defines what the step should do.
- B.
Describes to an end user what should be done in the step.
- C.
Describes the business value of the step.
- D.
Instructs an architect how to build the step.
Correct Answer
B. Describes to an end user what should be done in the step. -
- 21.
A step in the case life cycle has a Set status value of Pending-Approval. When is the status of the case automatically updated?
- A.
Only if the user manually updates the case status
- B.
The status of a case cannot be automatically updated
- C.
At the beginning of the step
- D.
At the end of the step
Correct Answer
C. At the beginning of the step -
- 22.
A connector is used to ______________________________. (Choose Three)
- A.
Indicate possible branches of a process.
- B.
Indicate an automated action performed by the application.
- C.
Identify the order of events in a process.
- D.
Indicate an event handled by a user.
- E.
Identify an outcome of a decision.
Correct Answer(s)
A. Indicate possible branches of a process.
C. Identify the order of events in a process.
E. Identify an outcome of a decision. -
- 23.
Business metrics are used to __________________.
- A.
Provide statistics on how work is performed in Pega applications
- B.
Describe and measure what the organization's work is
- C.
Define the data types for an application
- D.
Manage data instances for an application
Correct Answer
B. Describe and measure what the organization's work is -
- 24.
The Report Browser allows users to _________. (Choose Two)
- A.
Create reports
- B.
Create process metrics
- C.
Delete reports
- D.
Create business metrics
Correct Answer(s)
A. Create reports
C. Delete reports -
- 25.
Which two tasks do system architects perform on a Pega project? (Choose Two)
- A.
Identify business objectives for an application
- B.
Define application requirements
- C.
Configure UI forms
- D.
Develop feature prototypes
Correct Answer(s)
C. Configure UI forms
D. Develop feature prototypes -
- 26.
On a Pega project, who is typically responsible for designing the application architecture?
- A.
System Architect
- B.
Senior System Architect
- C.
Lead System Architect
- D.
Business Architect
Correct Answer
C. Lead System Architect -
- 27.
With whom does a system architect work to develop application specifications?
- A.
Business architects
- B.
Business stakeholders
Correct Answer
A. Business architects -
- 28.
An application references a data element found in the Work- class. How is this rule inherited by the application?
- A.
By adding the ruleset that contains the property to the application.
- B.
By applying directed inheritance.
- C.
By naming PegaRULES as the built-on application.
- D.
By applying pattern inheritance.
Correct Answer
B. By applying directed inheritance. -
- 29.
Select the two items of information used to uniquely identify a rule. (Choose Two)
- A.
The class of the rule.
- B.
The type of the rule.
- C.
The description of the rule.
- D.
The status of the rule.
- E.
The application that uses the rule.
Correct Answer(s)
A. The class of the rule.
B. The type of the rule. -
- 30.
A company provides two applications to its employees. One application is managed by the Accounting department, and allows employees to submit expense reports for reimbursement. The second application is managed by the IT department, and allows employees to submit support tickets for IT-related issues.Each application requires a data element to track the status of cases. Select the best strategy for implementing this requirement.
- A.
Create one data element in the organization layer, for both applications to use.
- B.
Check the inheritance path to determine if an appropriate data element is already available.
- C.
Create a data element for each case type, since they may use different status values.
- D.
Create one data element in the framework layer, for both applications to use.
Correct Answer
B. Check the inheritance path to determine if an appropriate data element is already available. -
- 31.
You check out a rule to update it. While the rule is checked out, another developer decides to test a case type by creating and processing the case. What happens when the application attempts to use the rule you checked out?
- A.
The application runs the checked-out version of the rule, because that is the most up-to-date version of the rule.
- B.
The application ignores the checked-out version and uses the previous version in the application ruleset.
- C.
The application cannot run because the rule is unavailable.
- D.
The application returns and error and stops processing the case, because the rule is unavailable for use.
Correct Answer
B. The application ignores the checked-out version and uses the previous version in the application ruleset. -
- 32.
Which type of record identifies the application that a user opens when logging in to Designer Studio?
- A.
Application
- B.
Access group
- C.
Operator ID
Correct Answer
B. Access group -
- 33.
______ is a template for creating _____ at run time. Fill in the blanks with one of the following pairs.
- A.
Data structure, processes
- B.
Case type, cases
- C.
Case, case types
- D.
Top-level case , child cases
Correct Answer
B. Case type, cases -
- 34.
In an mortgage application, the user creates a loan request. In order for the loan request to be approved, the loan officer must receive the results of an appraisal.How would you configure the case types to reflect their relationship?
- A.
Make both loan request and appraisal peer case types.
- B.
Make mortgage a parent case type. Make loan request and appraisal child case types.
- C.
Make loan request a parent case type, and appraisal a child case type.
- D.
Make appraisal a parent case type, and loan request a child case type.
Correct Answer
B. Make mortgage a parent case type. Make loan request and appraisal child case types. -
- 35.
In an online shopping application, the primary case type PurchaseOrder has two child case types: Payment and Packaging. In processing PurchaseOrder case PO-11, Payment case Pay-37 and Packaging case Pac-56 are created.Which of the following statements about the processing of PO-11, Pay-37, and Pac-56 is correct?
- A.
PO-11 can be resolved when either of Pay-37 and Pac-56 is resolved.
- B.
Pac-56 has to be resolved before Pay-37 is resolved.
- C.
Both Pay-37 and Pac-56 have to be resolved before PO-11 is resolved.
- D.
PO-11 has to be resolved before either of Pay-37 and Pac-56 be resolved.
Correct Answer
C. Both Pay-37 and Pac-56 have to be resolved before PO-11 is resolved. -
- 36.
A claim case records the items of loss. The property reference to the description of an item of loss looks like this: .ItemOfLoss(1).Description. The property reference .ItemOfLoss(1).Description is an example of a __________ property?page list
- A.
Page list
- B.
Value list
- C.
Page group
- D.
Page
Correct Answer
A. Page list -
- 37.
You want to capture the delivery method for a purchase request. The options are: Standard, premium, or next-day. You use the Data Model tab to create the property. How would you define the list with the options?
- A.
Field group (list)
- B.
Text (paragraph)
- C.
Radio button
- D.
Picklist
Correct Answer
D. Picklist -
- 38.
A candidate's language skills are captured in a candidate case. What type of property is used to capture the candidate's language skill if the property reference looks like this: .Language(Spanish)?
- A.
Value group
- B.
Single value
- C.
Text
- D.
Page
Correct Answer
A. Value group -
- 39.
In which of the following situations would you use a data transform? (Choose Two)
- A.
Set default values when creating a case
- B.
Copy data between pages
- C.
Create properties after the case has been created
- D.
Execute a flow action
Correct Answer(s)
A. Set default values when creating a case
B. Copy data between pages -
- 40.
What is the purpose of the pyDefault data transform?
- A.
To use the superclass feature
- B.
To initialize property values when a case is created
- C.
To set internal case properties, never override pyDefault
- D.
To propagate property values from a parent to a subcase
Correct Answer
B. To initialize property values when a case is created -
- 41.
In a purchase order application, you have been asked to add an order total field that is used on multiple forms in the application. You want to make sure that whenever the input values change the order total will change in all the forms. Which two of the following reasons would you choose to use a declare expression for the calculating value. (Choose Two).
- A.
The system monitors input properties and determines when to update the target property value.
- B.
A declare expression updates the total value on all the forms when any form containing the field is submitted.
- C.
To update the calculation, you only update one rule making the application easier to maintain.
- D.
A declare expression calculates a specific value that is used on multiple forms.
Correct Answer(s)
A. The system monitors input properties and determines when to update the target property value.
C. To update the calculation, you only update one rule making the application easier to maintain. -
- 42.
You are configuring a declarative network that contains eleven declare expressions, which are used to calculate the interest rate for a home mortgage. For example, the target value Property Tax Assessment is used a source value when calculating the Assessed Property Value. The declare expressions use target values from other expressions to calculate their target values. The field displaying the interest rate appears on the approval form. To reduce the number of calculations in order to optimize performance, how would you configure the declare expressions?
- A.
To calculate the total interest rate value, add the all the declare expression target property values.
- B.
Specify forward chaining in the declare expression that calculates the total interest rate value.
- C.
Specify backward chaining in the total interest rate declare expression.
- D.
Apply the declare expression in the approval flow action.
Correct Answer
C. Specify backward chaining in the total interest rate declare expression. -
- 43.
You are designing a travel plan application. A hotel booking step displays a form in which users select a hotel and enter the number of days they are staying at the hotel. The form displays the total cost for the hotel room. The form also includes fields for selecting, at extra cost, options for valet parking. The cost for any selected options are totaled and then added to the total cost for the room to equal the grand total, which is displayed in a field. Which two of the following properties would you use as the target properties? (Choose Two)
- A.
Total cost for the hotel room
- B.
Price of each option
- C.
Total cost of options
- D.
Number of days at the hotel
Correct Answer(s)
A. Total cost for the hotel room
C. Total cost of options -
- 44.
Use data propagation to automatically copy values from a case to __________.
- A.
Subcases and a spin-off cases
- B.
Any cases
- C.
Subcases only
- D.
Its parent case and any subcases
Correct Answer
A. Subcases and a spin-off cases -
- 45.
When does data propagation occur?
- A.
Whenever a parent's value changes
- B.
When a parent's value changes and a data transform is used to configure the data propagation
- C.
When a subcase's or spin-off case’s value changes
- D.
When the subcase or spin-off case is created
Correct Answer
D. When the subcase or spin-off case is created -
- 46.
Use __________ to use conditional logic to determine which data should be propagated.
- A.
A data transform
- B.
A decision tree
- C.
The property mapper
- D.
A data page
Correct Answer
A. A data transform -
- 47.
PyWorkPage stores which type of information?
- A.
Information about the Pega server.
- B.
Information about the current operator.
- C.
Data cached from an outside system.
- D.
Information about a case.
Correct Answer
D. Information about a case. -
- 48.
You use the Clipboard tool to perform which two tasks? (Choose Two)
- A.
Test a rule to determine whether the rule executes correctly.
- B.
Test case behavior by setting property values for an open case.
- C.
Review the current values of case data.
- D.
Test whether a declarative expression properly calculates a target value.
Correct Answer(s)
B. Test case behavior by setting property values for an open case.
C. Review the current values of case data. -
- 49.
Which of the following functional requirements is the most appropriate to be implemented with an Activity rule rather than a Data Transform rule?
- A.
Parsing data from an external system
- B.
Copying a page into a page list property
- C.
Updating properties values from one page using properties of another page
- D.
Initializing properties values of a new case instance
Correct Answer
A. Parsing data from an external system -
- 50.
You are writing an activity. The third step needs to be skipped if the TotalAmount is less than USD500.Which option would you use to achieve this behavior?
- A.
Label
- B.
Description
- C.
When
- D.
Jump
Correct Answer
C. When -
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Mar 21, 2022Quiz Edited by
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