PEGA Certified System Architect Exam! Trivia

The given answer follows the guidelines for identifying and naming stages for the use case. It starts with the "New" stage where the loan request is submitted, then moves to "Credit Check" where the system validates the applicant's information and calculates the credit score. Next is the "Review" stage where the loan application is forwarded to a loan officer for review. If the loan officer approves, it goes to the "Underwriting" stage for processing. If the loan officer rejects, it goes to the "Rejected" stage. This design accurately represents the different stages in the loan application process.

To unit test the decision tree, you would run the decision tree and enter values on the test page. This would allow you to simulate different input values and observe the corresponding results generated by the decision tree. By doing so, you can verify if the decision tree is functioning as expected and producing the desired outcomes for different scenarios.

When placing a flow in draft mode during playback, it helps to avoid errors caused by references to rules that have not yet been created. By putting the flow in draft mode, you can work on it without the need for all the necessary rules to be in place. This allows you to create and refine the flow without encountering errors related to missing rules. Once the necessary rules are created, you can then activate the flow and ensure its smooth functioning.

The most appropriate "Applies To:" class for a section rule displaying customer information would be ORG-App-Data-Customer. This is because the embedded page that holds the customer information is of class ORG-App-Data-Customer, indicating that this class is specifically designed to store and manage customer data. Therefore, using this class as the "Applies To:" class for the section rule would ensure that it is correctly linked to the customer information in the case type.

The correct answer is Value group. In this application, a value group is used to capture the three email addresses (work, home, and other) for a customer. The .Email(work) notation indicates that the specific email address being referred to is the work email address.

To improve report performance, the property that can be optimized is .DueDate. By optimizing this property, the report will be able to filter and display the information based on the due date more efficiently, resulting in improved performance.

The value of PropA is 3 and the value of PropB is 2 after the SetValues data transform in MyCo-App-Data-A-B has been invoked. This is because the Call data transforms in superclass option is selected, which means that when the SetValues data transform is invoked in the MyCo-App-Data-A-B class, it will also invoke the SetValues data transform in its superclass MyCo-App-Data-A. Therefore, the value of PropA is set to 3 in the MyCo-App-Data-A-B class, and the value of PropB remains 2 from the MyCo-App-Data-A class.

When automating case processing, it is necessary to explore the available API activities in Pega 7. API activities provide a way to interact with external systems and perform tasks such as retrieving data, updating records, or triggering events. By exploring the available API activities, developers can identify the appropriate ones to use in their automation process, ensuring seamless integration and efficient case processing.

In this scenario, the activity is used to perform the evaluation of whether members of a health care organization are eligible for coverage based on the policy contract terms. A utility shape would be the most appropriate choice to add this activity to the process. A utility shape is typically used to represent an activity that performs a specific function or calculation in a process. In this case, the evaluation of eligibility for coverage is a specific function that needs to be performed as part of the authorization process.

The correct answer is to configure an action set on the link to launch the flow in a modal dialog. This option allows the user to click the link and initiate the ChangeAddress flow in a modal dialog, providing a seamless and focused user experience. By configuring an action set, the necessary actions and behavior can be defined to ensure the flow is launched correctly in the desired dialog format.

A decision tree is the type of rule that can be used to evaluate multiple property values and return a text value as a result. Decision trees are commonly used in business processes to make decisions based on a series of conditions and actions. By configuring a decision tree, you can define different paths based on the property values and determine the appropriate text value to return as the result.

The correct answer states that the data propagation feature will automatically propagate values from the purchase request case to the check inventory case when it is created. However, any subsequent updates to the data will need to be manually handled. This means that if there are any changes to the products added or deleted from the purchase request, the values will not be automatically updated in the check inventory case. The user will have to manually update the data in the check inventory case to reflect the changes made in the purchase request case.

The work party for the policyholder should be created as an instance of the "Data-Party-Person" class. This class is specifically designed to represent individuals, which is appropriate for policyholders who are people. The other options, such as "Data-Party-Operator" and "Data-Party-Org," are not suitable for representing individual policyholders.

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The correct answer is to create one validate rule that includes two conditions - one for the credit score property and one for the employment status property. This option is the most efficient and logical way to configure the process to support the given requirement. By combining both conditions into one rule, it ensures that both criteria must be met in order for the loan request to be submitted. This simplifies the process and avoids the need for multiple rules or separate validation steps.

The first option, "Use an Edit Validate rule to test the value entered by the user," ensures that the user provides a date in the correct format by validating the format of the date entered by the user. The Edit Validate rule can be configured to check if the date matches the required format of dd/mm/yyyy.

The second option, "Use a Calendar control to allow the user to select the date," ensures that the user selects a date in the correct format by providing a calendar control for the user to choose the date from. The calendar control can be configured to display the date in the format dd/mm/yyyy, thus ensuring that the user selects a date in the correct format.

In this scenario, the data that would be stored in a local data source are the "Items of loss." The local data source would contain information about the specific items that were lost or damaged in the insurance claim case. This data would be necessary for further processing and assessment of the claim. Storing the items of loss locally would allow for easy access and retrieval of this information when needed.

When processing an insurance claim, retrieving the customer's insurance policies from a web service can be done by invoking the connector from a data page. A data page is a temporary storage area that holds data retrieved from an external system or generated by an activity. It allows for efficient data retrieval and can be easily accessed by other parts of the application. In this case, using a data page to invoke the connector ensures that the customer's insurance policies are readily available for processing the claim.

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Paragraph rules provide three benefits over standard labels: they are supported in correspondence, they can include images, and they support rich text. This means that paragraph rules can be used not only in forms, but also in other types of communication such as emails or letters. Additionally, they allow for the inclusion of images, which can enhance the instructions or provide visual guidance to the user. Lastly, paragraph rules support rich text formatting, allowing for the use of different fonts, colors, and styles to make the instructions more visually appealing and easier to read.

The flow action needs to ensure that the return date is later than the departure date, which requires validation. The "Validate" rule type can be used to validate the dates entered by the user. Additionally, the flow action needs to copy the dates to a search parameter page, which requires data transformation. The "Data Transform" rule type can be used to copy the dates to the search parameter page.

The correct answer is Data-Party-Operator. In this scenario, the work party being created is for the auditor in the Finance department who will review and approve the expenses. The Data-Party-Operator class represents an operator or user in the system who performs specific tasks or functions. Since the auditor is an employee in the Finance department and has the authority to review and approve expenses, they can be considered as an operator in this context.

To present users with the set of balance transfer options only if they elect to transfer a balance to their card, the correct approach is to add a visible when condition on the layout containing the balance transfer offers. This means that the layout will only be visible to the users if they have selected the option to transfer a balance. By doing so, the users will be able to see and choose from the available balance transfer options, ensuring that they are presented with the relevant choices based on their selection.

The correct answer is to "Circumstance the service level using the Property and Date option, and specify a start date and end date for the extended deadline." This option allows the company to adjust the service level based on the increased customer inquiries during the month of June. By specifying a start date and end date for the extended deadline, the company can ensure that the response time per inquiry is within the established deadline. This approach provides a targeted solution to address the issue without affecting other processes or properties.

The address property in the customer class should be defined as a page list. This means that it is a collection of pages, where each page represents an individual address. This allows for easy access and manipulation of each address within the list.

The correct answer is to route the case to a worklist that references a decision table. This is because a decision table allows for the mapping of loan types to specific loan officers. By using a decision table, the system can automatically determine the appropriate loan officer based on the type of loan and route the case to their worklist.

The correct answer is to create one correspondence rule for the email and another correspondence rule for the letter. This configuration allows for the customization of the correspondence for each medium (email and letter) separately. By using separate rules, the content, formatting, and delivery options can be tailored to meet the specific requirements of each communication method.

To integrate with an external database table containing inventory data, you can use a SQL connector. A SQL connector allows you to establish a connection with the database and execute SQL queries to read data from the table. Additionally, you can also map the table to a class. This means creating a class structure in your application that represents the structure of the table and its columns. By mapping the table to a class, you can easily access and manipulate the data from the table using object-oriented programming techniques.

The property that has the greatest impact on report performance if not optimized is .Department. This is because the report is filtered based on the department matching the user's department. If the .Department property is not optimized, it could result in slower performance as the report would need to scan through all the departments to find a match for the user's department.

In order to satisfy the given requirements, the Account Open case type should be configured to create a Fund Account case as a top-level case. This means that the Fund Account case can only be created after the Account Open case is completed. Additionally, the Fund Account case type should be configured to create a Link Savings case as a child case, which means that the Link Savings case can only be created after the Fund Account case is created. This configuration ensures that both requirements are met.

The value of PropA and PropB after the Setvalues in MyCo-App-Data-A has been invoked is PropA=1 and PropB=2. This is because the SetValues data transform in MyCo-App-Data-A sets the value of PropA to 1 and does not modify the value of PropB.

A page group property can be used as a data source for a repeating grid because it allows for storing multiple instances of data in a structured manner. This property can hold a collection of related data items, such as office furniture items, which can then be displayed in the repeating grid. Similarly, a page list property can also be used as a data source for a repeating grid. This property allows for storing a list of data items, such as office furniture items, and can be easily iterated over to populate the repeating grid with the desired information.

The data propagation feature in the insurance claim application will only copy relevant claim data into the repair case when the repair case is initially created. It will not continue to track changes and propagate data to the repair case throughout the lifecycle of the claim case.

To create a pie chart showing the number of cases each manager has created, you need to summarize the case ID column. By summarizing the case ID column, you will be able to calculate the total number of cases for each manager. This data can then be used to create the pie chart, where each manager's slice will represent the proportion of cases they have created. Grouping the manager name column will help organize the data, but it is the summarization of the case ID column that is essential for creating the pie chart.

To ensure that both an email and a letter are sent to the member when their coverage is denied, you would need to add a utility to the process that calls the CorrNew activity. This activity is responsible for generating correspondence. By connecting the Deny Request connector to the utility, the system will automatically trigger the generation of both the letter and the email notification to be sent to the member. This configuration ensures that the member receives both forms of correspondence when their coverage is denied.

One valid reason for using a decision table over an activity is that using an activity is considered a guardrail violation. Guardrails are best practices and guidelines set by the platform to ensure efficient and effective development. If using an activity goes against these guardrails, it is not recommended. Another valid reason is that decision tables are easier to maintain than activities. Decision tables provide a visual representation of the decision-making process, making it easier to understand and modify as compared to activities.

To configure the report definition as per the manager's requirement, the purchase requests column should be summarized by count. This means that the report will calculate the total number of purchase requests for each regional cost center. By summarizing the purchase requests column, the report will display the desired information and provide an accurate count of purchase requests for each cost center.

Adding a local action to the Collect Customer Information assignment allows the user to perform the task of checking the customer's credit score before sending the case to the Review Request assignment. This configuration ensures that the necessary action is taken within the assignment itself, without the need for additional components like a router or a notification.

The correct answer is "From the flow action where the customer submits the form" because the validate rule is called from the flow action where the customer submits the form. This is the point in the process where the system needs to validate the entered amount against the available balance on the customer's credit card. By calling the validate rule at this stage, the system can ensure that the balance transfer amount is less than 75% of the available balance.

The correct answer is to send the notification by email rather than letter. This is because time-sensitive requests need to be prioritized, and sending the notification by email is a faster method compared to sending a letter. By sending the notification by email, customers will receive the information promptly, allowing them to be aware of the expected delivery date for their replacement card. This ensures that customers who are on vacation or have time-sensitive needs are informed in a timely manner.

The correct answer is to configure a cascading approval flow type based on the reporting structure of the current user. This means that the approval process will follow a hierarchical order, where requests below USD 25,000 will be routed to the Cost Center Manager for approval, and requests equal to or above USD 25,000 will be routed to the Cost Center Manager, corporate Vice President, and Vice President of Finance for approval. This configuration ensures that the appropriate managers at each level of the hierarchy are involved in the approval process based on the dollar amount of the request.

Label positioning and the number of columns in each row are typically configured on a dynamically layout. Label positioning refers to the placement of labels next to input fields or data, which can be adjusted based on the layout. The number of columns in each row can also be configured dynamically to present data in a spreadsheet-like format, allowing for flexibility in organizing and displaying information.

The property .Items should be of type Value List. This is because a Value List allows for the storage of multiple values of the same data type. In this case, the miscellaneous inventory items can have multiple names and values, so a Value List would be the appropriate choice to store this information.

The correct answer is to use the standard ToWorkGroup router and specify the current work group manager's ID as the destination. This option ensures that the assignment is routed directly to the current work group manager, allowing them to handle the work efficiently. By specifying the manager's ID as the destination, it ensures that the assignment reaches the correct person and is not mistakenly sent to someone else within the work group.

To configure the process so that the system automatically sends an email to the physician when the case arrives at the physician's worklist, you would need to add a notification to the Review Treatment assignment. This notification will trigger the system to send an email to the physician once the case reaches their worklist, ensuring they are notified and can review the case promptly.

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The correct answer is "As a page". In the given data model, the address property is depicted as a separate entity, which suggests that it should be defined as a page within the customer class. This means that the address property will have its own set of properties and can contain multiple values.

To support the manager's request, two configurations are required. Firstly, selecting the option in the Report Browser that allows users to view the report will ensure that the manager can access the report in the user portal. Secondly, creating a category rule for distribution group reports will enable the manager to add the report to a new category specifically for the distribution group. These two configurations will fulfill the manager's requirements for accessing the report in the Report Browser and categorizing it for the distribution group.

To support the requirement of transferring gold level cases to the manager after the deadline has passed, two configurations need to be made to the SLA.

1. Adding a transfer action to the deadline will allow the system to automatically transfer the case to the manager once the deadline for gold level cases has been reached. This ensures that the case is appropriately escalated to the manager for further handling.

2. Adding an advance flow action to the deadline enables the system to trigger a specific flow action once the deadline for gold level cases has passed. This flow action can include any necessary steps or notifications to inform the manager about the overdue case and prompt them to take appropriate action.

To ensure that the content of the confirmation is the same for all three correspondence types, the first option suggests creating one correspondence rule for each correspondence type and configuring each rule to reference another correspondence rule that contains the confirmation. This allows for consistency in the content across all types of correspondence. The second option suggests creating one correspondence rule containing the confirmation and configuring the rule to support all three correspondence types. This also ensures that the content remains the same for all types of correspondence.