PEGA 7 CSA Mock Exam 1

70 Questions | Total Attempts: 278

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Questions and Answers
  • 1. 
     Passed Deadline is measured 
    • A. 

      From the deadline

    • B. 

      From the start of assignment

    • C. 

      From the goal

    • D. 

      From start of case

  • 2. 
    Pega Guardrails have little or no impact on the application
    • A. 

      True

    • B. 

      False

  • 3. 
    Which of the following is not a valid property control
    • A. 

      Text

    • B. 

      String

    • C. 

      Password

    • D. 

      Decimal

  • 4. 
    Which is the best way to cache data from external system
    • A. 

      Data Transform

    • B. 

      Data Table

    • C. 

      Data Page

    • D. 

      Report Definition

  • 5. 
    City property of Shipping address class needs to be mapped to Billing address using Data transform. What should be the source property.
    • A. 

      .Shippindaddress.City

    • B. 

      .City

    • C. 

      .Billingaddress.city

    • D. 

      Shippingaddress.city

  • 6. 
    Is it possible to transition stages, using a Multi-step process
    • A. 

      True

    • B. 

      False

  • 7. 
    Routing can be reference in: (Choose Two) 
    • A. 

      Data Transform,

    • B. 

      Decision Table

    • C. 

      Decision Tree

    • D. 

      When

  • 8. 
    Is it possible to include image, spreadsheet, ……. In Application Document
    • A. 

      True

    • B. 

      False

  • 9. 
    For storing property structure of Address, what will you use: 
    • A. 

      Value list

    • B. 

      Page list

    • C. 

      Insufficient data

    • D. 

      Single value property

  • 10. 
    • A. 

      Dynamically calculated the totals, when the corresponding values changes

    • B. 

      Dynamically hide or display a part of screen on the basis of condition.

    • C. 

      Refreshes a part of screen on the basis of condition

    • D. 

      None of the above

  • 11. 
    Creation of Sub-cases (Choose Three)
    • A. 

      Automatically

    • B. 

      Procedurally

    • C. 

      Manually

    • D. 

      Conditionally

  • 12. 
    Need to create a report with Case Creation Date and Total order
    • A. 

      Both need to be optimized

    • B. 

      Only CreadtionDate needs to be optimized

    • C. 

      Only total order needs to be optimized

    • D. 

      Need not optimize both

  • 13. 
    When we need to select from  a large list of dynamically populated values then we give the  control as
    • A. 

      Dropdown

    • B. 

      Auto- Complete

    • C. 

      local-list

    • D. 

      Data page

  • 14. 
    A step in a case implies 
    • A. 

      Action or Actions for resolving a case

    • B. 

      Signal Assignment to Resolve the Case

    • C. 

      Multi Process to Resolve the Case

    • D. 

      Non of the above

  • 15. 
    Auto-Complete can use same source list as of Dropdown
    • A. 

      True

    • B. 

      False

  • 16. 
    Worklist contains (Choose Two)
    • A. 

      Assignments assigned to operator

    • B. 

      Cases assigned to operator

    • C. 

      Assignments pending with operator

    • D. 

      Assignments part of cases created by operator

  • 17. 
    Which of the following represent class for case type
    • A. 

      PYD-HRServices

    • B. 

      PYD-HRServices-Work

    • C. 

      PYD-HRServices-Work-FinalOrder

    • D. 

      PYD-Data

  • 18. 
    In the application, the email consumption leads to case creation & then the fetching prices from price catalogue,application connects to external system (wording can be different)(Choose Two)
    • A. 

      PRPC act as service for fetching price from price catalogue.

    • B. 

      PRPC act as connector for fetching price from price catalogue

    • C. 

      PRPC act as service for creating case from email

    • D. 

      PRPC can act as neither service or connector for fetching price from price catalogue

    • E. 

      PRPC can act as neither service or connector for creating case from email.

  • 19. 
    Select notify modes(select two)
    • A. 

      Mail

    • B. 

      Voice call

    • C. 

      Text message

    • D. 

      Mms

  • 20. 
    Need to develop a report with case id and operator id . then 
    • A. 

      .need to optimise only case id

    • B. 

      Need to optimse only operator id

    • C. 

      Need to optimise both

    • D. 

      No need to optimse any of them

  • 21. 
    Relation between customer and address is 1-1 then what will be adress mode 
    • A. 

      Page

    • B. 

      Page list

    • C. 

      Page group

    • D. 

      Value group

  • 22. 
    Relation between customer and address is 1-n then what will be adress mode
    • A. 

      Data page

    • B. 

      Page list

    • C. 

      Page group

    • D. 

      information is not sufficient

  • 23. 
    We need to use flow action sampleFA in casetypeOne and casetypeTwo. then where will you create sampleFA 
    • A. 

      Sae1-hrservices-work-casetypeOne

    • B. 

      Sae1-hrservices-work-casetypeTwo

    • C. 

      Sae1-hrservices-work

    • D. 

      Sae1-hrservices-data

  • 24. 
    ------------reference ----------------, which reference ---------------, which reference rulesets
    • A. 

      OperatorID, access group, application rules

    • B. 

      Access group, application rules, operatorID

    • C. 

      Application rules, operatorID, access group

    • D. 

      Access group, operatorID, application rules

  • 25. 
    Application express doesn't create 
    • A. 

      Application document

    • B. 

      Application profiler

    • C. 

      Specification document

    • D. 

      All of the above

  • 26. 
    What is the best descition of correspondence
    • A. 

      Correspondence can call rules

    • B. 

      Same correspondence can use for both mail and fax

    • C. 

      Correspondence cannot call rules

    • D. 

      Non of the above

  • 27. 
    .You have to create a field to enter only past date. then what is the best method. (Choose Two)
    • A. 

      Use date control

    • B. 

      Use date property

    • C. 

      Use edit validate rule

    • D. 

      Use validate rule

  • 28. 
    What can be a source of repeating layout 
    • A. 

      Data page

    • B. 

      Data transorm

    • C. 

      Report defenition

    • D. 

      Page list

  • 29. 
    Need to create a report with case id and purchase order id then
    • A. 

      Need to optimise only case id

    • B. 

      Need to optimise only purchase order id

    • C. 

      No need to optimise both

    • D. 

      Need to optimise both

  • 30. 
    What is the best thing if we have many nested ifs
    • A. 

      Decision table

    • B. 

      Decision tree

    • C. 

      When

    • D. 

      All of the Above

  • 31. 
    What are the scope of a data page(choose three)
    • A. 

      Node

    • B. 

      Requestor

    • C. 

      Thread

    • D. 

      Case

    • E. 

      Application

  • 32. 
    Defined a data page refresh strategy as reload if older than 2 hrs
    • A. 

      Data pages will get refreshed after 2 hrs

    • B. 

      Data page will get refreshed after 2 hrs of in active

    • C. 

      Data page will get refreshed once we access it after 2 hrs of in active

    • D. 

      Non of the above

  • 33. 
    What is the best practise on the num of steps/stages a case might be decomposed
    • A. 

      9 +-2

    • B. 

      7+-2

    • C. 

      < 15

    • D. 

      5+-2

  • 34. 
    Which rule is used to format a property value
    • A. 

      Section

    • B. 

      Control

    • C. 

      FlowAction

    • D. 

      Harness

  • 35. 
    An alternate stage cane be transitioned automatically or manually
    • A. 

      True

    • B. 

      False

  • 36. 
    An SLA is defined as below .What would be the value of urgency after5 days of no action.Default Urgency - 10Initial Urgenct - 0Goal - 1 day -10Deadline - 3 days - 15Past Deadline - 1 day - 10Repeating past deadline - 3 times 
    • A. 

      45

    • B. 

      55

    • C. 

      65

    • D. 

      75

  • 37. 
    The usecase is to create a purchase request case upon receiving an email and need to fetch thecurrecy values from an external system.How would u implement this scenario. 
    • A. 

      Create a service for Purchase Request and a connector for retrieving currecny values

    • B. 

      Create a connector for Purchase Request and a service for retrieving currecny values.

    • C. 

      Create a service for Purchase Request and a service for retrieving currecny values.

    • D. 

      Create a connector for Purchase Request and a connector for retrieving currecny values.

  • 38. 
    .When do we use a single assignment in a step 
    • A. 

      When a subcase is called

    • B. 

      When you want to navigate to a different stage.

    • C. 

      When the assignment shape is not related to the next shape.

    • D. 

      When you want to resolve a case.

  • 39. 
    What is the best way to show an error message when a user inputs some wrong data and submits. 
    • A. 

      Createa msg rule and associate with a validate rule

    • B. 

      Add a custom error msg to edit validate rule

    • C. 

      Create a error message on validate rule.

    • D. 

      Have a seperate layout for error msg and show based on a condition

  • 40. 
    • A. 

      The pages created under the nodes for that application

    • B. 

      The case data which he currently opened

    • C. 

      The case data which is currently opened by end user.

    • D. 

      All cases data opened by the end users.

  • 41. 
    Where do u create a section related to all properties in a page which references a data class
    • A. 

      In Work Class

    • B. 

      In case where this page is created.

    • C. 

      In data class where the data class is present.

    • D. 

      In Int-

  • 42. 
    We need to create a report with Work status and assignedOperator as columns.How do you optimixe the report.
    • A. 

      Optimize both Work status and assignedOperator.

    • B. 

      Optimize Work status and no need of assignedOperator.

    • C. 

      No need to Optimize Work status and optimize only assignedOperator.

    • D. 

      No need to optimize any column.

  • 43. 
    Smart shapes are 
    • A. 

      Pre configured Utilities

    • B. 

      Represents a notification shape for email sending

    • C. 

      Used to create services and connectors

    • D. 

      Non of the above

  • 44. 
    An assignment can be routed to (Choose 2) 
    • A. 

      Single operator

    • B. 

      Multiple operators

    • C. 

      Access Group.

    • D. 

      Work Basket

  • 45. 
    What is the best way to ensure a user enters email in proper format.
    • A. 

      Use Validate

    • B. 

      Use Edit validate

    • C. 

      When Rule

    • D. 

      Constraint

  • 46. 
    Which rule comes under Declarative Expresstion
    • A. 

      Data Transform

    • B. 

      Data Page

    • C. 

      Decision Tree

    • D. 

      Decision Table

  • 47. 
    What are the best practices to create a case
    • A. 

      Create stages,then steps and then implement processes

    • B. 

      Create processes,then steps and then stages.

    • C. 

      Think, Plan, Iterate

    • D. 

      All of the above

  • 48. 
    Use a “Multi Step Process” to model _______________. (Choose Three)
    • A. 

      A sequence of events, or actions, performed by one or more actors

    • B. 

      A sequence of UI screens with no logic between the screens

    • C. 

      A sequence of UI screens which include logic between the screens

    • D. 

      A sequence of UI screens which include logic between the screens

  • 49. 
    A chart can be used in both summary and list report. 
    • A. 

      True

    • B. 

      False

  • 50. 
    What is the primary use of a Ruleset. 
    • A. 

      Manage versions of rules.

    • B. 

      Group rules together.

    • C. 

      Used for easy deployment and migration to different server.

    • D. 

      Configure Applications

  • 51. 
    Which are the possible options for Pega to be a System of Record. 
    • A. 

      Maintain customer phone numbers.

    • B. 

      Maintain account types given to customers.

    • C. 

      Maintain all calls received from a customer

    • D. 

      Maintain accounts each customer holds.

  • 52. 
    When are data pages created. 
    • A. 

      When case created

    • B. 

      When Assignment Started

    • C. 

      When they are first accessed

    • D. 

      All of the above

  • 53. 
    Which all shapes can be used to send an email notification
    • A. 

      Utility

    • B. 

      Notification tab of Assignment shape

    • C. 

      Correspondence

    • D. 

      Non of the above

  • 54. 
    A CSA needs to do the following activities. Collect customer details Collect problem details. Based on the problem assign to a user
    • A. 

      Create 3 sub cases

    • B. 

      Create 3 cases

    • C. 

      Create single assignment

    • D. 

      Create a multistep process

  • 55. 
    Which control is used to display some dynamic content as list 
    • A. 

      Dynamic Select

    • B. 

      Auto complete

    • C. 

      Dropdown

    • D. 

      Select

  • 56. 
    Which to rule to use for the following case.(Choose 2)Retun Grade A for 91-100Return Grade B for 71-90Return Grade C for others
    • A. 

      Data Table

    • B. 

      .Decision Tree

    • C. 

      Decision Table

    • D. 

      When

  • 57. 
    If you want to set default value in the UI where will you set 
    • A. 

      Property

    • B. 

      Control

    • C. 

      Data transform py default

    • D. 

      Non of the above

  • 58. 
    Which shape can be used to call a Decision Tree. 
    • A. 

      Assignment

    • B. 

      Decision

    • C. 

      Utility

    • D. 

      Send Email shape

  • 59. 
    Document Wizard does not generate which of the following documents
    • A. 

      Guardrails Doc

    • B. 

      Application Profile

    • C. 

      Application Document

    • D. 

      Specification Document

  • 60. 
    Need to create a report with Case Creation Date and Total order 
    • A. 

      Both need to be optimized

    • B. 

      Only CreadtionDate needs to be optimized

    • C. 

      Only total order needs to be optimized

    • D. 

      Need not optimize both

  • 61. 
    A validate rule is executed 
    • A. 

      After submitting the form

    • B. 

      After user enters an input value

    • C. 

      After Page Reload

    • D. 

      Non of the above

  • 62. 
    Which is the best to cache data from external system.
    • A. 

      Data page

    • B. 

      Data table

    • C. 

      Clipboard Page

    • D. 

      Data Transform

  • 63. 
    Which of the following is ordered list 
    • A. 

      Page

    • B. 

      Pagelist

    • C. 

      Valuelist

    • D. 

      Page group

  • 64. 
    An Access group does not store information about _____________ (Choose One)
    • A. 

      How the users are authenticated

    • B. 

      The Application record

    • C. 

      The Primary portal for all users belonging to that group

    • D. 

      The list of all users belonging to that group

  • 65. 
    (True or False) A specification can be linked to its implementation(s), but not its requirement(s).
    • A. 

      True

    • B. 

      False

  • 66. 
    The property “PolicyNumber (Auto)” is an example of which property mode? (Choose One)
    • A. 

      Single Value

    • B. 

      Value List

    • C. 

      Unordered List

    • D. 

      Value Group

  • 67. 
    A case type can be defined as ______________. (Choose Three)
    • A. 

      Tasks and decisions needed to complete a business transaction

    • B. 

      A first-level grouping of related tasks

    • C. 

      A collection of Pega-related artifacts used to implement the tasks for a case

    • D. 

      Representing a specific business transaction

  • 68. 
    Alternate stages ______________________. (Choose Two)
    • A. 

      Represent a specific order of exception events

    • B. 

      Represent alternate stages in no specific order.

    • C. 

      Are limited to no more than 3 per case type

    • D. 

      Can be used as resolution stages

  • 69. 
    Which of the following relationships is strictly one- to- one mapping? (Choose One)
    • A. 

      Access group -> Portal

    • B. 

      Access group -> Application

    • C. 

      Operator ID -> Access group

    • D. 

      Operator ID -> Portal

  • 70. 
    Which of the following is NOT a valid step type? (Choose One)
    • A. 

      Case.

    • B. 

      Single Step Assignment.

    • C. 

      Automated Decision.

    • D. 

      Multi Step Process