PEGA 7 CSA Mock Exam Quiz!

The phrase "Passed Deadline" indicates that the deadline has already occurred. Therefore, when measuring "Passed Deadline," we measure the time from the deadline itself. This means that we are considering the time that has elapsed since the designated deadline has passed.

Auto-Complete can use the same source list as Dropdown because both of them rely on a predefined list of options. When a user starts typing in an Auto-Complete field, it suggests options from the same source list as the Dropdown. This allows for consistency and ensures that the available options in both components are the same. By using the same source list, it also simplifies the maintenance and updating of the options, as changes only need to be made in one place.

The scope of a data page refers to the range or extent of access and visibility that the data page has within a system. In this case, the correct answer options - node, requestor, and thread - all represent different levels or contexts within a system where the data page can be accessed and utilized. The data page can have a scope limited to a specific node, meaning it is accessible only within that particular node. Similarly, it can have a scope limited to a specific requestor or thread, allowing access only to those specific entities.

The given question is asking for a property control that is not valid. The options provided are Text, String, Password, and Decimal. Out of these options, all except "String" are valid property controls. Text, Password, and Decimal are commonly used property controls to input different types of data. However, "String" is not a valid property control as it is a data type and not a specific control used for user input or data manipulation.

It is possible to include an image, spreadsheet, or any other type of file in the Application Document. This allows applicants to provide additional supporting materials or evidence for their application. Including such files can enhance the overall presentation and provide a more comprehensive view of the applicant's qualifications and capabilities.

The correct answer is mail and text message because these are the two options that can be selected as notify modes. The other options, voice call and MMS, are not mentioned as possible modes of notification.

It is possible to transition stages using a multi-step process. A multi-step process involves breaking down a task or activity into smaller steps or stages, allowing for a more organized and systematic approach. By completing each step or stage, the transition from one stage to another can be achieved. This method is often used in project management, problem-solving, and decision-making processes to ensure efficiency and effectiveness.

A decision tree is the best approach when dealing with many nested ifs because it provides a visual representation of all possible outcomes and decisions based on different conditions. It allows for easier understanding and analysis of complex decision-making processes, making it a more efficient and organized way to handle multiple nested ifs.

A data page is the best option to cache data from an external system. Data pages are used to store and manage data in the clipboard, allowing for efficient retrieval and reuse of data. They provide a way to cache data from an external system, reducing the need for frequent calls to the external system and improving performance. Data pages can be configured to refresh periodically or on-demand, ensuring that the cached data is always up to date. Additionally, data pages support various data sources and can be easily integrated into Pega applications.

The best way to cache data from an external system is by using a Data Page. Data Pages are a type of rule in Pega that can be used to retrieve and cache data from external systems. They provide a way to store and manage data in memory, allowing for faster access and improved performance. Data Pages can be configured to automatically refresh at specified intervals or based on certain events, ensuring that the data is always up to date. Additionally, Data Pages can be easily shared and reused across multiple rules and processes, making them a flexible and efficient solution for caching data from external systems.

The correct answer is "only total order needs to be optimized." This means that the focus should be on improving the efficiency and performance of the total order calculation. The optimization of the Case Creation Date is not necessary or relevant in this context.

The best way to ensure a user enters an email in the proper format is to use an Edit validate. This feature allows for the validation of user input to ensure it meets the required format for an email address. By using an Edit validate, the system can check if the entered value matches the expected email format, such as having an "@" symbol and a valid domain name. This helps to prevent users from submitting incorrect or invalid email addresses.

Auto-Complete is the correct answer because when we have a large list of dynamically populated values, using an Auto-Complete control allows users to start typing in the input field and it will automatically suggest relevant options based on what has been typed so far. This helps in reducing the time and effort required to search and select from a large list of options. Dropdown is not the best option as it requires scrolling through the entire list to find the desired option. Local-list and data page options are not commonly used for this purpose.

A Decision shape can be used to call a Decision Tree. This shape represents a decision point in a process flow or a flowchart. It is typically used to indicate a point where a decision needs to be made, and different paths or actions can be taken based on the outcome of that decision. In the context of a Decision Tree, this shape would indicate the starting point of the tree where the first decision is made and subsequent branches are followed based on the outcome of that decision.

The correct answer is "operatorID, access group, application rules". In an application, the access group determines the user's access rights and permissions. The operatorID identifies the user who is logged in. The application rules define the behavior and functionality of the application. Therefore, the correct order is to first identify the user (operatorID), then determine their access rights (access group), and finally apply the rules that govern the application's behavior (application rules).

The correct answer is sae1-hrservices-work. Since sampleFA needs to be used in both casetypeOne and casetypeTwo, it should be created in a common location that is accessible to both case types. sae1-hrservices-work is a work class that is shared by both casetypeOne and casetypeTwo, making it the appropriate place to create sampleFA.

The correct answer is "only total order needs to be optimized." This means that the focus should be on improving the efficiency or performance of the total order metric in the report. There is no need to optimize the Case Creation Date.

Creating a multistep process would be the most appropriate activity for a CSA to perform in this scenario. This is because the CSA needs to collect customer details, collect problem details, and then assign the problem to a user. A multistep process allows the CSA to systematically follow these steps in a structured manner, ensuring that all necessary information is collected and the problem is assigned correctly. Creating sub cases, cases, or a single assignment would not necessarily address all the required activities in the given scenario.

The Document Wizard generates various types of documents related to an application, such as Application Profile, Application Document, and Specification Document. However, Guardrails Doc is not generated by the Document Wizard.

Routing can be a reference in Decision Table and Decision Tree. In routing, a decision table is used to determine the appropriate route based on certain conditions or criteria. It allows for easy comparison of different conditions and their corresponding actions. On the other hand, a decision tree is a graphical representation of decisions and their possible consequences. It helps in visualizing the different paths or routes that can be taken based on specific conditions. Both decision tables and decision trees are commonly used in routing to determine the best course of action based on given conditions.

The correct answer is "data page will get refreshed once we access it after 2 hrs of inactivity." This means that the data page will only be refreshed if it has been inactive for 2 hours and is accessed again.

The best practice for decomposing a case is to have around 7 steps or stages, with a range of plus or minus 2. This allows for flexibility in the number of steps while still providing a structured framework for the case. Having too few steps may result in oversimplification, while having too many steps may make the case overly complex and difficult to manage. Therefore, the suggested range of 7+-2 provides a balanced approach for effective case decomposition.

Smart shapes are pre-configured utilities that are used to create services and connectors. These shapes provide predefined functionality and can be easily integrated into workflows or processes. In this case, the correct answer is "Pre configured Utilities" as it accurately describes the purpose and functionality of smart shapes.

A validate rule is executed after submitting the form. This is because the purpose of a validate rule is to check the input values entered by the user and ensure that they meet the specified criteria or constraints. Therefore, the validate rule is triggered and executed only when the form is submitted, allowing it to validate the input values before further processing or actions are taken.

The correct answer is PYD-HRServices-Work-FinalOrder. This represents the class for a specific case type within the HR Services application. The class name follows a hierarchical structure, with "PYD" indicating the application, "HRServices" representing the main module, "Work" indicating the case type, and "FinalOrder" specifying a specific subtype or variation of the case type.

The best practice to create a case is to first create stages, then define the steps within each stage, and finally implement the processes required for each step. This approach ensures a systematic and organized workflow, allowing for better tracking and management of the case. By breaking down the case into stages and steps, it becomes easier to identify and address any bottlenecks or issues that may arise during the process.

Pega Guardrails are a set of best practices and guidelines provided by Pega platform to ensure the development of high-quality and maintainable applications. These guardrails are designed to prevent common mistakes and promote consistency in the application design. By following these guardrails, developers can improve the performance, security, and maintainability of the application. Therefore, it can be concluded that Pega Guardrails have little or no impact on the application as they are meant to enhance the application development process rather than hinder it.

The correct answer is ".Shippindaddress.City" because it specifies the exact property "City" within the "Shippingaddress" class that needs to be mapped to the Billing address.

Data pages are created when they are first accessed. This means that when a data page is requested for the first time, it is created and populated with the relevant data. This approach helps optimize memory usage by creating data pages only when they are needed, rather than creating them upfront for all cases or assignments. By creating data pages when they are first accessed, system resources are utilized efficiently, ensuring that data pages are available when required without unnecessary overhead.

The correct answer is "page list". In a 1-n relationship between customer and address, it means that one customer can have multiple addresses. In this case, a page list is used to store and manage the multiple addresses associated with each customer. A page list allows for easy organization and retrieval of the addresses, making it the appropriate address mode for this relationship.

The rule used to format a property value is the Control rule. This rule defines the appearance and behavior of a control on a form, such as a text input field or a drop-down list. It allows developers to specify how the property value should be displayed and interacted with by the user.

The correct answer is to create a service for Purchase Request and a connector for retrieving currency values. This approach ensures separation of concerns and follows the principle of single responsibility. The service for Purchase Request will handle the logic and functionality related to creating a purchase request case upon receiving an email. The connector for retrieving currency values will handle the integration with the external system to fetch the necessary currency values. This separation allows for better maintainability, scalability, and modularity in the implementation of the scenario.

To store the property structure of Address, a Page list would be used. A Page list allows for the creation of a hierarchical structure where each page represents a different level of the property structure. This allows for easy organization and retrieval of data related to the Address property.

The step in a case implies the action or actions that need to be taken in order to resolve the case. This could involve any necessary tasks, procedures, or decisions that need to be made in order to reach a resolution.

An ordered list is a list where the items are arranged in a specific order or sequence. In this case, the items "Pagelist" and "Valuelist" are listed, indicating that they are part of an ordered list. The other options, "Page" and "Page group," do not suggest any specific order or sequence, therefore they are not considered to be part of an ordered list.

The section related to all properties in a page, which references a data class, should be created in the data class where the data class is present. This ensures that the section is properly associated with the data class and can access and display the relevant properties. Creating the section in the work class or in the case where the page is created may not provide the necessary connection to the data class and may lead to issues in accessing and displaying the properties. The option "in Int-" is not a valid choice and can be disregarded.

An assignment can be routed to a single operator or a work basket. Routing an assignment to a single operator means that it will be assigned to a specific individual who is responsible for completing the task. On the other hand, routing an assignment to a work basket means that it will be placed in a shared pool of tasks that can be picked up by any available operator. This allows for a more flexible distribution of work among multiple operators.

A ruleset is primarily used to group rules together. It allows for organizing and categorizing rules based on specific criteria or functionality. This grouping helps in easier management and maintenance of rules, as well as efficient collaboration among team members. Rulesets enable developers to apply changes or updates to a specific group of rules, ensuring consistency and coherence within an application. They also facilitate better understanding and navigation of rules, making it easier to locate and modify specific rules when needed.

The worklist refers to a list of tasks or assignments that need to be completed. In this case, the correct answer is "assignments assigned to operator" and "assignments pending with operator". This means that the worklist includes assignments that have been specifically assigned to the operator and are currently pending completion by the operator.

If the relation between customer and address is 1-1, it means that each customer can have only one address and each address can belong to only one customer. In this case, the address mode would be "page" because it implies that there is a separate page or form where the customer can input their address details. This allows for a clear and organized representation of the customer's address information.

The value of urgency after 5 days of no action would be 55. This is because the initial urgency is 0 and the default urgency is 10. The goal is to complete the task in 1 day, with an urgency of 10. However, after 3 days, the deadline is reached and the urgency increases to 15. Since there are 5 days of no action, the urgency remains at 15. Therefore, the value of urgency after 5 days of no action is 55.

Dynamic user interface functionality refers to the ability of a system to adapt and change the display of a screen based on certain conditions. This can include dynamically hiding or displaying a part of the screen depending on specific conditions, as well as refreshing a part of the screen when certain conditions are met. This functionality allows for a more interactive and user-friendly experience, as the interface can adjust in real-time to provide the most relevant information or options to the user.

The given answer states that there is no need to optimize either the case id or the operator id in the report development. This implies that both the case id and operator id are already efficient and do not require any further optimization.

The correct answer is: A sequence of events, or actions, performed by one or more actors. This answer suggests that a "Multi Step Process" is used to model a series of events or actions that are performed by individuals or entities involved in a particular process. This implies that there are multiple steps involved in the process, with each step being performed by one or more actors.

An Access group does not store information about how the users are authenticated. This information is typically managed by the authentication system or service used by the organization, such as LDAP, Active Directory, or a custom authentication mechanism. The Access group is primarily responsible for managing access rights and permissions for the users belonging to that group.

The correct answer is Decision Tree, Decision Table. In this case, the decision can be made using either a decision tree or a decision table. A decision tree is a graphical representation of decisions and their possible consequences, while a decision table is a matrix that lists all the possible combinations of conditions and the corresponding actions to be taken. Both methods can be used to determine the appropriate grade based on the given ranges.

The creation of sub-cases can be done automatically, manually, or conditionally. This means that sub-cases can be generated without human intervention, by following a set procedure, or based on specific conditions.

PRPC acts as a connector for fetching price from the price catalogue because it connects to the external system to retrieve the prices. PRPC also acts as a service for creating a case from an email because it consumes the email and creates a case based on its content. Therefore, PRPC can act as both a connector and a service in this scenario.

A single assignment is used in a step when the assignment shape is not related to the next shape. This means that the current assignment does not have any dependency or connection with the following shape or step in the process flow. In this case, the single assignment allows for a separate and independent action to be performed without any impact on the subsequent steps or stages.

The best decision of correspondence is when it can call rules. This means that the correspondence is able to follow a set of guidelines or regulations, ensuring that it is handled properly and efficiently. This allows for consistency and accuracy in the handling of correspondence. The other options, such as using the same correspondence for both mail and fax or not being able to call rules, do not provide the same level of control and organization in the correspondence process. Therefore, the best decision is when correspondence can call rules.