PEGA Certified System Architect Exam Practice Test

The correct answer is true because an Application Document allows users to include various types of files, such as images and spreadsheets, within it. This feature enables users to create comprehensive and visually appealing documents that can contain all the necessary information and data.

The phrase "passed deadline" implies that the deadline has already occurred. Therefore, measuring "from the deadline" would mean measuring the time that has elapsed since the deadline has passed. This is the most logical interpretation of the term "passed deadline" and aligns with common usage.

Auto-Complete can use the same source list as a Dropdown because both components require a list of options for the user to choose from. Auto-Complete allows the user to type in a few characters and then suggests possible matches from the source list, while a Dropdown displays the entire list of options for the user to select from. Therefore, it is possible to use the same source list for both components, making the statement true.

The correct answer is mail, mms and text message because these are the three options that can be selected as notify modes.

The correct answer is sae1-hrservices-work. This is because the flow action sampleFA needs to be used in casetypeOne and casetypeTwo, which are both part of the sae1-hrservices-work case type. Therefore, it makes sense to create the sampleFA flow action in the same work class where it will be used.

A data page is the best way to cache data from an external system. Data pages are used to store and retrieve data in memory, reducing the need for frequent calls to the external system. They can be configured to refresh at specific intervals or based on certain conditions, ensuring that the data is always up to date. Data pages also provide various options for data loading and caching strategies, allowing for efficient and optimized data retrieval.

A Decision shape is used to call a Decision Tree. This shape represents a decision point in a process flow and is commonly used in flowcharts and decision-making processes. It allows for branching paths based on different conditions or criteria, which is the main purpose of a Decision Tree. Therefore, the Decision shape is the most appropriate choice for calling a Decision Tree.

It is possible to transition stages using a multi-step process. This means that instead of moving directly from one stage to another, there are multiple steps or phases involved in the transition. This approach allows for a more gradual and controlled progression between stages, ensuring that each step is completed successfully before moving on to the next.

A data page is the best option to cache data from an external system. Data pages are used to store and cache data retrieved from external sources, such as databases or web services. They provide a way to efficiently access and reuse data, reducing the need to repeatedly fetch data from the external system. Data pages also offer various features like automatic refresh, data encryption, and data transformation, making them a suitable choice for caching data from external systems.

A decision tree is the best approach when dealing with many nested ifs because it provides a visual representation of the decision-making process. It allows for easy understanding and analysis of complex conditions and their corresponding actions. By using a decision tree, we can easily trace the flow of logic and make informed decisions based on the given conditions. This method helps in simplifying the code and making it more manageable and maintainable.

When creating a new case type in Pega, the correct sequence of steps is essential to ensure that the case type is properly configured and functions as expected.

Create a new case type: Start by creating the case type, which serves as the blueprint for the cases that will be processed.

Define the case stages: Outline the stages that the case will go through. Stages represent the major phases in the lifecycle of a case.

Configure the user interface: Design and configure the user interface forms that will be used to interact with the case at different stages.

Set up case security: Configure security settings to control who can access and interact with the case type.

Auto-Complete is the correct answer because it allows users to quickly and easily select from a large list of dynamically populated values. It provides suggestions as the user types, making it faster and more efficient to find the desired option. This feature is commonly used in search bars or form fields where there are numerous options to choose from. Dropdown and local-list are not suitable in this scenario as they require scrolling through a long list, while data page is not a commonly used control for selecting values.

The correct answer is to create a multistep process because it allows the CSA to efficiently handle the given activities. A multistep process enables the CSA to collect customer details, collect problem details, and assign the problem to a user in a systematic and organized manner. It ensures that each step is completed before moving on to the next, ensuring a smooth workflow and effective problem resolution. Additionally, a multistep process allows for better tracking and accountability throughout the entire process.

The scope of a data page refers to the range or extent of its accessibility. In this case, the correct answer options - node, requestor, and thread - indicate the different levels or contexts in which the data page can be accessed. "Node" refers to a specific server or machine in a network, "requestor" refers to a specific user session or interaction, and "thread" refers to a specific execution context within a program. Therefore, the data page can be accessed and utilized within these different scopes or contexts.

In the context of property controls for user interfaces or programming, "Text," "Password," and "Decimal" are all valid types of property controls that might be used to handle different types of input or data. "Text" is used for general text input, "Password" is used for secure text input (e.g., hiding characters for password fields), and "Decimal" is used for numerical input with decimal points. "String," while a data type, is not typically referred to as a property control.

The correct answer is that only the total order needs to be optimized. This means that the focus should be on improving the efficiency and performance of the total order calculation in the report. The Case Creation Date does not require optimization, suggesting that it already performs well or that optimizing it would not significantly impact the overall performance of the report.

The best way to ensure a user enters an email in the proper format is to use Edit validate. Edit validate is a feature that allows for the validation of user input based on a specified format or pattern. In this case, by using Edit validate, the system can check if the user's input matches the required format for an email address, ensuring that it is entered correctly.

The correct order for the reference rulesets is operatorID, access group, application rules. This means that when a user makes a request, the system first checks the operatorID to determine their specific permissions and rules. Then, it checks the access group to see if there are any additional rules specific to that group. Finally, it checks the application rules to see if there are any general rules that apply to all users. This order ensures that the system applies the most specific rules first and then cascades to more general rules if needed.

The correct answer is "Pre configured Utilities". Smart shapes are pre-configured utilities that can be used to perform specific actions or tasks within a system or software. They are designed to simplify and streamline processes by providing ready-made functionality that can be easily integrated into applications or workflows. In this case, the smart shape represents a pre-configured utility for email sending, allowing users to easily send notifications via email without having to manually code the functionality.

The correct answer is "Action or Actions for resolving a case." This means that a step in a case involves taking specific actions or carrying out certain tasks in order to resolve the case. These actions could include gathering information, making decisions, communicating with stakeholders, or implementing solutions. By completing these actions, the case can progress towards a resolution.

The correct answer is "data page will get refreshed once we access it after 2 hrs of inactive." This means that the data page will only be refreshed if it has been inactive for 2 hours and is accessed again. This strategy ensures that the data is up to date and avoids unnecessary refreshes if the data page is not being used.

The best practice for decomposing a case into steps or stages is to aim for around 7 steps, with a possible range of plus or minus 2. This means that the ideal number of steps would be between 5 and 9. This range allows for a manageable level of detail and complexity in the case, ensuring that it is neither too simplified nor too overwhelming. It strikes a balance between providing enough granularity to address the necessary components of the case and keeping it concise and focused.

The rule used to format a property value is the Control rule. Control rules define the presentation and behavior of a single field or a group of fields on a user interface. They determine how the property value is displayed and allow for customization of the formatting, such as adding validation, conditional visibility, or data transformations.

A validate rule is executed after submitting the form. This is because the purpose of a validate rule is to validate the data entered by the user before it is submitted to the server. Therefore, it makes sense for the validate rule to be executed after the user has completed filling out the form and clicked the submit button.

The correct answer is ".Shippindaddress.City". This is because the question states that the City property of the Shipping address class needs to be mapped to the Billing address. Therefore, the source property should be ".Shippindaddress.City" to ensure that the City value from the Shipping address is correctly mapped to the Billing address.

The answer PYD-HRServices-Work-FinalOrder represents the class for a specific case type within the HRServices application. The class hierarchy suggests that PYD-HRServices is the top-level class, PYD-HRServices-Work is a sub-class of PYD-HRServices, and PYD-HRServices-Work-FinalOrder is a sub-class of PYD-HRServices-Work. This structure allows for organizing and categorizing different case types within the HRServices application.

The Document Wizard is a tool that generates various types of documents. However, it does not generate the "Guardrails Doc" document. The other options, such as "Application Profile," "Application Document," and "Specification Document," are all types of documents that can be generated by the Document Wizard.

The best practice to create a case is to first create stages, then steps, and finally implement processes. This approach ensures a systematic and organized workflow. By creating stages, the case can be divided into logical phases, making it easier to track progress. Steps within each stage provide a detailed breakdown of tasks to be completed. Lastly, implementing processes ensures consistency and efficiency in handling the case. This sequence allows for a structured approach to case creation, ensuring clarity and effectiveness.

The correct answer is Pagelist, Valuelist. An ordered list is a list where the items are arranged in a specific order or sequence. In this case, Pagelist and Valuelist are both examples of ordered lists as they imply that there is a specific order or sequence in which the pages or values are listed. Page and Page group, on the other hand, do not indicate any specific order or sequence, so they are not considered ordered lists.

An Access group is responsible for managing user access to resources within a system. It stores information about various aspects such as the application record, the primary portal for all users belonging to that group, and the list of all users belonging to that group. However, it does not store information about how the users are authenticated. This information is typically managed by a separate authentication system or mechanism.

A multi-step process is a powerful tool for modeling complex procedures that involve multiple steps, actors, and decision points. It is particularly useful for scenarios where the order of events or actions is critical and where there may be different paths or outcomes depending on the choices made at each step.

A sequence of UI screens with no logic between the screens is too simplistic to warrant a multi-step process. It can be easily represented using basic UI design tools or flowcharts.

A multi-step process is not suitable for modeling a single UI screen with logic. This level of detail is better handled within the UI design itself, using tools and techniques specific to UI development.

Routing can be a reference in Data Transform, Decision Table, and Decision Tree. In the context of this question, routing refers to the process of determining the path or direction that data or information should take. Both Decision Table and Decision Tree are commonly used in decision-making processes to determine the appropriate routing based on specific conditions or rules. Data Transform, on the other hand, is used to convert data from one format to another and is not directly related to routing. Therefore, Decision Table and Decision Tree are the correct answers in this case.

To store the property structure of Address, a Page list will be used. A Page list allows for storing multiple instances of a data structure, in this case, the properties of an Address. Each instance can have its own set of properties, allowing for a structured representation of the Address information. This is a suitable choice as it provides flexibility and organization for storing and accessing the Address data.

A ruleset is primarily used to group rules together. By organizing related rules into a ruleset, it becomes easier to manage and maintain them. This allows for better organization and categorization of rules, making it more efficient to work with them. Rulesets also enable easier collaboration among team members, as they can easily identify and access the rules within a specific ruleset. Additionally, rulesets can be used for versioning and deployment purposes, but their primary purpose is to group rules together.

The correct answer is to create a service for Purchase Request and a connector for retrieving currency values. This approach ensures that the main functionality of creating a purchase request is handled by a service, which can handle the business logic and process the email. The connector is responsible for retrieving the currency values from an external system, which can then be used by the service to complete the purchase request. This separation of concerns allows for better modularity and maintainability of the code.

In a 1-1 relation between customer and address, each customer can have only one address and each address can be associated with only one customer. Therefore, the address mode would be "page" as it refers to a single page or record.

The correct answer is "page list". In a 1-n relationship between customer and address, where one customer can have multiple addresses, the address mode would be a page list. This means that a customer can have a list of addresses associated with them.

Pega Guardrails are a set of best practices and guidelines provided by Pega platform to ensure the development of high-quality applications. These guardrails help in maintaining consistency, scalability, and performance of the application. However, they do not have a significant impact on the application itself. They are more like recommendations rather than strict rules, allowing developers to have flexibility while still following the best practices. Therefore, the statement "Pega Guardrails have little or no impact on the application" is true.

An assignment can be routed to a single operator or a work basket. Routing an assignment to a single operator means that it will be assigned to a specific individual. On the other hand, routing an assignment to a work basket means that it will be available for any operator within that work basket to pick up and work on. This allows for flexibility and distribution of workload among multiple operators.

Data pages are created when they are first accessed. This means that when a user or system tries to retrieve or manipulate data from a data page, the page is created at that moment. This approach helps optimize memory usage by only creating data pages when they are actually needed, rather than creating them in advance or when a case is created or an assignment is started.

The correct answer is in the data class where the data class is present. This is because a section related to all properties in a page, which references a data class, should be created in the data class itself. This allows for better organization and management of the properties and ensures that they are all contained within the appropriate data class. Creating the section in the work class or in Int- would not be the correct approach as it would not align with the purpose and structure of the data class.

In Pega, a Flow rule is used to model the life cycle of a case. It defines the sequence of steps or processes that the case follows from its creation to its resolution. Flows can include assignments, decisions, subprocesses, and integrations. Data Transforms are used to manipulate data, Sections are used to design user interface layouts, and Decision Tables are used to evaluate conditions and return outcomes based on specific criteria.

This statement is false because a specification can be linked to both its requirement(s) and its implementation(s). A specification outlines the detailed description of what needs to be done or achieved, and it serves as a bridge between the requirements and the implementation. It ensures that the implementation meets the specified requirements and serves as a reference for developers during the implementation process. Therefore, a specification can and should be linked to both the requirements and the implementation.

Charts are versatile visualization tools that can be effectively used in both summary and list reports to provide graphical representations of data.

Summary Reports: These reports aggregate data and typically provide totals, averages, or other statistical summaries. Charts in summary reports help visualize trends, comparisons, and distributions based on aggregated data, making it easier to understand large volumes of information at a glance.

List Reports: Although primarily detailed and not aggregated, list reports can still incorporate charts to illustrate patterns or summaries of the visible data. For instance, a list report showing sales data per day could include a line chart summarizing total daily sales, offering a quick view of data trends over time despite the report primarily displaying itemized details.

Dynamic user interface functionality refers to the ability of a system or application to adapt and modify its interface in real-time based on certain conditions or events. This includes dynamically hiding or displaying a part of the screen depending on specific conditions, as well as refreshing a part of the screen when certain conditions are met. This functionality allows for a more interactive and personalized user experience, as the interface can respond and change dynamically according to the user's actions or system events.

A single assignment is used in a step when the assignment shape is not related to the next shape. This means that the current assignment does not have any dependency or connection with the subsequent shape or step in the process flow. In such cases, a single assignment can be used to perform a specific task or action that is independent of the following steps.

The given answer states that there is no need to optimize either the case id or the operator id in the report development. This implies that the current state of the case id and operator id is already efficient and does not require any further optimization.

The correct answer is "auto complete" because it is a control that allows the user to enter text and provides suggestions based on the input. It displays a list of options dynamically as the user types, making it suitable for displaying dynamic content as a list. The other options, such as Dynamic Select, Dropdown, and Select, do not specifically provide the functionality of displaying dynamic content as a list.

In this case, you should use a Decision Table. A Decision Table is a structured way to define and organize conditions and corresponding actions for making decisions. In this specific scenario, you have defined different score ranges (conditions) and their associated grades (actions). The Decision Table allows you to easily map out and determine the appropriate grade to return based on the input score. It provides a clear and organized approach to handling multiple conditions and their outcomes.

A report definition is a rule that defines the structure and content of a report. It can include repeating layouts, which are sections of the report that are repeated for each item in a data set. This allows for the efficient presentation of large amounts of data in a structured format.

The other options are incorrect because they do not directly relate to the concept of repeating layouts. A data page is a rule that retrieves and stores data. A data transform is a rule that manipulates data. A page list is a data type that stores an ordered list of pages.