Management And Organization Exam #3 Review Test

The process by which a person’s efforts are energized, directed, and sustained toward attaining a goal

One of the elements of motivation, ______ is a measure of intensity or drive.

One of the elements of motivation, ______ is an effoirt channeled in a direction that benefits the organization.

One of the elements of motivation, ______ is when employees persist in putting forth effort to achieve those goals

Who was a pyschologist who proposed that within every person is a hierarchy of five needs?

Name Maslow's 5 Hierarchy of Needs.

The assumption that employees dislike work, are lazy, avoid responsibility, and must be coerced to work

The assumption that employees are creative, enjoy work, seek responsibility, and can exercise self-direction

Herzberg's Two-Factor Theory proposes that _____________ factors are related to job satisfaction

Herzberg's Two-Factor Theory proposes that _____________ factors are associated with job dissatisfaction

Factors that eliminate job dissatisfaction but don’t motivate

Factors that increase job satisfaction and motivation

McClelland's Three-Needs Theory, _________________________ is the drive to succeed and excel in relation to a set of standards.

McClelland's Three-Needs Theory, _________________________ is the drive to make others behave in a way that they would not have behaved otherwise

McClelland's Three-Needs Theory, _________________________ is the desire for friendly and close interpersonal relationships

Theory that specific goals increase performance and difficult goals, when accepted, result in higher performance.

An individual's belief that he or she is capable of performing a task.

The way tasks are combined to form complete jobs

A framework for analyzing and designing jobs that identifies five primary core job dimensions, their interrelationships and their impact on outcomes

The vertical expansion of a job by adding planning and evaluation responsibilities

The theory that an employee compares his or her job’s input-outcomes ratio with that of relevant others and then corrects any inequity

The persons, systems, or selves against which individuals compare themselves to assess equity

Perceived fairness of the amount and allocation of rewards among individuals

Perceived fairness of the process used to determine the distribution of rewards

The theory that states that an individual tends to act in a certain way based on:

• The expectation that the act will be followed by a given outcome
• The attractiveness of that outcome to the individual