Management And Organization Exam #3 Review Test

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  • 1/75 Questions

    The process by which a person’s efforts are energized, directed, and sustained toward attaining a goal

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About This Quiz

This Management and Organization Exam #3 Review focuses on key aspects of motivation and organizational behavior, including Maslow's hierarchy of needs. It assesses understanding of how motivation influences goal attainment, exploring elements like energy, direction, and persistence.

Management And Organization Exam #3 Review Test - Quiz

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  • 2. 

    One of the elements of motivation, ______ is when employees persist in putting forth effort to achieve those goals

    Explanation
    Persistence is the quality or ability to continue doing something in spite of difficulties or obstacles. In the context of motivation, persistence refers to employees who consistently and continuously put in effort to achieve their goals. It means they do not give up easily and are determined to overcome challenges and obstacles that come their way. This trait is important for achieving success and reaching desired outcomes in the workplace. Employees who are persistent are more likely to stay focused, committed, and motivated to achieve their goals, leading to higher levels of productivity and success.

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  • 3. 

    Name Maslow's 5 Hierarchy of Needs.

    Explanation
    Maslow's Hierarchy of Needs is a psychological theory that suggests that individuals have different levels of needs that must be met in order to achieve self-fulfillment. The hierarchy is presented in a pyramid shape, with the most basic physiological needs at the bottom, followed by safety, social belongingness, esteem, and self-actualization at the top. This suggests that individuals must first satisfy their physiological needs such as food, water, and shelter, before moving on to higher-level needs such as safety, social connections, and self-esteem. Finally, self-actualization represents the highest level of personal growth and fulfillment, where individuals strive to reach their full potential.

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  • 4. 

    The assumption that employees dislike work, are lazy, avoid responsibility, and must be coerced to work

    Explanation
    Theory X is a management theory that assumes employees dislike work, are lazy, avoid responsibility, and must be coerced to work. This theory suggests that employees need to be closely supervised and controlled in order to meet organizational goals. It implies that employees lack motivation and need external rewards or punishments to perform their job duties. This assumption may lead to a management style that is authoritarian and micromanaging.

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  • 5. 

    The assumption that employees are creative, enjoy work, seek responsibility, and can exercise self-direction

    Explanation
    Theory Y is a management theory developed by Douglas McGregor that assumes employees are inherently motivated, creative, and enjoy work. It suggests that employees seek responsibility and can exercise self-direction in achieving organizational goals. This theory contrasts with Theory X, which assumes that employees are lazy, dislike work, and need to be closely supervised. Theory Y implies that a positive work environment and empowering employees can lead to higher productivity and job satisfaction.

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  • 6. 

    Herzberg's Two-Factor Theory proposes that _____________ factors are associated with job dissatisfaction

    Explanation
    Herzberg's Two-Factor Theory proposes that extrinsic factors are associated with job dissatisfaction. Extrinsic factors refer to external or environmental factors that are not inherent to the job itself, such as salary, benefits, working conditions, and company policies. According to Herzberg, these factors do not necessarily lead to job satisfaction, but their absence or dissatisfaction can cause dissatisfaction among employees. In contrast, intrinsic factors, such as recognition, achievement, and personal growth, are associated with job satisfaction.

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  • 7. 

    Factors that eliminate job dissatisfaction but don’t motivate

    Explanation
    Hygiene factors refer to the elements in the workplace that, when absent, cause job dissatisfaction but do not necessarily motivate employees. These factors include basic needs such as salary, job security, working conditions, company policies, and interpersonal relationships. When these factors are met, employees may not be dissatisfied, but they are not necessarily motivated to perform better or go above and beyond their job requirements. Therefore, hygiene factors eliminate job dissatisfaction but do not directly contribute to motivation.

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  • 8. 

    Factors that increase job satisfaction and motivation

  • 9. 

    McClelland's Three-Needs Theory, _________________________ is the drive to make others behave in a way that they would not have behaved otherwise

    Explanation
    McClelland's Three-Needs Theory states that individuals are motivated by three fundamental needs: the need for achievement, the need for affiliation, and the need for power. The need for power (nPow) refers to the drive to influence and control others, to make them behave in a way that they would not have behaved otherwise. This need reflects an individual's desire to have an impact on others, to be in control, and to assert their authority or influence in social situations.

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  • 10. 

    An individual's belief that he or she is capable of performing a task.

    Explanation
    Self-efficacy refers to an individual's belief in their own ability to successfully perform a task. It is the confidence one has in their skills, knowledge, and capabilities to achieve a desired outcome. This belief plays a crucial role in motivation, goal-setting, and perseverance. When individuals have high self-efficacy, they are more likely to approach challenges with a positive attitude and put in the effort required to succeed. On the other hand, low self-efficacy can lead to self-doubt, lack of motivation, and a tendency to give up easily.

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  • 11. 

    The way tasks are combined to form complete jobs

    Explanation
    Job design refers to the process of organizing and structuring tasks in order to create complete jobs. It involves determining the specific tasks and responsibilities that need to be performed, as well as how these tasks should be combined and grouped together. By carefully designing jobs, organizations can ensure that tasks are allocated efficiently and effectively, leading to increased productivity and employee satisfaction. Job design also takes into consideration factors such as skill requirements, job autonomy, and the overall work environment.

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  • 12. 

    The theory that an employee compares his or her job’s input-outcomes ratio with that of relevant others and then corrects any inequity

    Explanation
    The Equity Theory suggests that employees compare their own input-outcomes ratio (such as effort, time, and skills invested in the job) with that of others who are considered relevant (such as colleagues or peers). If they perceive an inequity or unfairness in this comparison, they will take action to correct it. This theory implies that employees strive for fairness and equality in the workplace, and will either adjust their inputs or outcomes to restore balance.

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  • 13. 

    The persons, systems, or selves against which individuals compare themselves to assess equity

    Explanation
    The term "referent" refers to the persons, systems, or selves that individuals use as a benchmark to evaluate their own fairness or equity. It represents the standard against which individuals compare themselves in order to assess whether they are being treated fairly or not. By comparing themselves to a referent, individuals can determine if they are receiving equal treatment or if there is a discrepancy in the distribution of resources or rewards.

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  • 14. 

    The theory that states that an individual tends to act in a certain way based on:
    • The expectation that the act will be followed by a given outcome
    • The attractiveness of that outcome to the individual

    Explanation
    Expectancy Theory is a theory that suggests individuals are motivated to act in a certain way based on their expectation that the action will lead to a desired outcome and the attractiveness of that outcome to them. This theory emphasizes the importance of the individual's belief that their efforts will result in successful performance and that this performance will be rewarded with a desirable outcome. It suggests that individuals are more likely to be motivated and engaged in their work when they believe their efforts will lead to desired outcomes that they value.

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  • 15. 

    In motivating a diverse workface, a workweek in which employees work longer hours per day but fewer days per week is called

    Explanation
    A compressed workweek is a work schedule where employees work longer hours per day but fewer days per week. This arrangement allows for flexibility and can be beneficial for a diverse workforce as it accommodates different needs and preferences. It can help employees balance work and personal commitments, reduce commuting time and costs, and improve work-life balance. This type of workweek can also lead to increased productivity and job satisfaction among employees.

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  • 16. 

    In motivating a diverse workface, When two or more people split (share) a fulltime job is called

    Explanation
    Job sharing refers to a situation where two or more individuals split a full-time job, allowing them to share the responsibilities and workload. This arrangement is commonly used to accommodate the needs and preferences of a diverse workforce, as it provides flexibility and work-life balance for employees. By sharing a job, individuals can maintain their professional careers while also fulfilling personal commitments or pursuing other interests. This approach promotes inclusivity and allows organizations to tap into a wider pool of talent, as it attracts individuals who may have different schedules, abilities, or priorities.

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  • 17. 

    In motivating a diverse workface, A job approach in which employees work at home but are linked by technology to the workplace is called

    Explanation
    Telecommuting is a job approach in which employees work from home but are still connected to the workplace through technology. This allows employees to have the flexibility to work remotely while still being able to communicate and collaborate with their colleagues and access necessary resources. It is an effective way to motivate a diverse workforce as it provides employees with a better work-life balance, reduces commuting time and costs, and allows individuals with different needs and preferences to work in a way that suits them best.

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  • 18. 

    An organization’s financial statements are shared with all employees

    Explanation
    Open-Book Management is a management approach where an organization shares its financial statements with all employees. This approach promotes transparency and empowers employees by providing them with access to financial information, such as income statements, balance sheets, and cash flow statements. By sharing this information, employees gain a better understanding of the organization's financial health and are able to make more informed decisions. This practice can also foster a sense of ownership and accountability among employees, leading to improved performance and engagement.

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  • 19. 

    Programs that consist of personal attention and expressions of interest, approval, and appreciation for a job well done

    Explanation
    Employee Recognition Programs refer to programs that are designed to acknowledge and appreciate the efforts and achievements of employees. These programs typically involve personal attention and expressions of interest, approval, and appreciation for a job well done. They aim to boost employee morale, motivation, and engagement by recognizing and rewarding their contributions to the organization. Such programs can include various forms of recognition, such as awards, certificates, public praise, or even monetary incentives. By implementing Employee Recognition Programs, organizations can create a positive work culture and foster a sense of value and appreciation among their employees.

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  • 20. 

    Variable compensation plans that pay employees on the basis of some performance measurement

    Explanation
    Pay-for-performance programs are variable compensation plans that pay employees based on their performance measurement. These programs are designed to incentivize employees to perform better by linking their compensation directly to their performance. By rewarding employees for their achievements, pay-for-performance programs aim to motivate them to work harder and achieve better results, ultimately benefiting both the employees and the organization.

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  • 21. 

    Someone who can influence others and who has managerial authority

    Explanation
    A leader is someone who can influence others and has managerial authority. They have the ability to motivate and guide their team towards a common goal. A leader is responsible for making decisions, providing direction, and ensuring that tasks are completed efficiently. They possess strong communication skills and are able to inspire and empower others to achieve their full potential. A leader is not just a position or title, but someone who can effectively lead and inspire others to follow their vision.

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  • 22. 

    The process of leading a group and influencing that group to achieve its goals

    Explanation
    Leadership refers to the process of guiding and influencing a group towards the achievement of its goals. It involves taking charge, making decisions, and motivating others to work towards a common objective. A leader is responsible for providing direction, setting goals, and inspiring team members to reach their full potential. Effective leadership involves effective communication, problem-solving, and decision-making skills. By utilizing their leadership abilities, individuals can inspire and empower others to work together towards success.

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  • 23. 

    Theories that isolate characteristics (traits) that differentiate leaders from nonleaders

    Explanation
    Trait theories of leadership focus on identifying specific characteristics or traits that differentiate leaders from non-leaders. These theories suggest that certain qualities such as intelligence, confidence, determination, and charisma are inherent in effective leaders. The assumption is that individuals with these traits are more likely to emerge as leaders and be successful in their leadership roles. Trait theories aim to identify and measure these traits in order to predict and select potential leaders. However, it is important to note that trait theories have been criticized for oversimplifying leadership and neglecting situational factors.

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  • 24. 

    Theories that isolate behaviors that differentiate effective leaders from ineffective leaders

    Explanation
    Behavioral theories of leadership focus on identifying specific behaviors that differentiate effective leaders from ineffective leaders. These theories suggest that leadership is not necessarily based on inherent traits or characteristics, but rather on the actions and behaviors of the leader. They emphasize that certain behaviors, such as being task-oriented or relationship-oriented, can lead to more effective leadership. These theories provide a framework for understanding and developing leadership skills by focusing on observable behaviors rather than personal qualities.

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  • 25. 

    The leadership behavior where a leader who centralizes authority, dictates work methods, makes unilateral decisions, and limits employee participation.

    Explanation
    The given correct answer is "Autocratic Style". This leadership behavior is characterized by a leader who centralizes authority, dictates work methods, makes unilateral decisions, and limits employee participation. In an autocratic style, the leader has complete control and power over decision-making and does not involve or consult employees in the process. This style can be effective in certain situations where quick decisions need to be made or when employees lack the necessary expertise. However, it can also lead to low employee morale, lack of creativity, and reduced motivation among team members.

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  • 26. 

    The leadership behavior where a leader who involves employees in decision making, delegates authority, encourages participation in deciding work methods, and uses feedback to coach employees

    Explanation
    The given correct answer is "Democratic Style". This leadership behavior involves a leader who involves employees in decision making, delegates authority, encourages participation in deciding work methods, and uses feedback to coach employees. In a democratic leadership style, the leader values the input and opinions of their team members and allows them to have a say in the decision-making process. This style promotes collaboration, empowerment, and a sense of ownership among employees, leading to increased job satisfaction and productivity.

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  • 27. 

    The leadership behavior where a leader who generally gives employees complete freedom to make decisions and to complete their work however they see fit

    Explanation
    The explanation for the correct answer, Laissez-Faire Style, is that this leadership behavior involves giving employees complete freedom to make decisions and complete their work in whatever way they see fit. In this style, the leader takes a hands-off approach and allows employees to take ownership of their work. This style can be effective when employees are highly skilled and self-motivated, as it fosters creativity and innovation. However, it may not be suitable in situations where employees require more guidance and direction.

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  • 28. 

    A two-dimensional grid for appraising leadership styles based on identified five styles for management
    • impoverished management
    • task management
    • middle-of-the-road management
    • country club
    • team management
    •  

    Explanation
    The given correct answer is "Managerial Grid". The Managerial Grid is a two-dimensional grid that is used to appraise leadership styles based on five identified styles for management. These styles include impoverished management, task management, middle-of-the-road management, country club, and team management. The Managerial Grid helps to assess and understand different leadership styles and their effectiveness in achieving organizational goals. It provides a framework for evaluating and developing leadership skills and can be used as a tool for leadership development and training.

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  • 29. 

    Leadership theory that proposes that effective group performance depends on the proper match between a leader’s style and the degree to which the situation allowed the leader to control and influence

    Explanation
    The Fiedler Contingency Model is a leadership theory that suggests that the effectiveness of a leader depends on the match between their leadership style and the situational factors. According to this model, the leader's style can be either task-oriented or relationship-oriented, and the effectiveness of each style depends on the degree of control and influence the leader has in a given situation. In situations where the leader has a high degree of control and influence, a task-oriented style is more effective, while in situations where the leader has less control and influence, a relationship-oriented style is more effective.

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  • 30. 

    A questionnaire that measures whether a leader was task or relationship oriented

    Explanation
    The Least-Preferred Co-Worker (LPC) Questionnaire is a tool used to measure whether a leader is task-oriented or relationship-oriented. It asks individuals to think about the person they least prefer to work with and rate them on a series of bipolar scales. The questionnaire assumes that leaders who rate their least preferred co-worker more positively are relationship-oriented, while those who rate them more negatively are task-oriented. This tool helps to assess a leader's leadership style and preferences in terms of focusing on tasks or building relationships with their team members.

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  • 31. 

    One of the three contingency dimensions that is the the degree of confidence, trust, and respect employees had for their leader

    Explanation
    Leader-member relations refers to the degree of confidence, trust, and respect that employees have for their leader. This dimension of contingency theory focuses on the quality of the relationship between a leader and their followers. When leader-member relations are strong, employees are more likely to trust and respect their leader, resulting in increased cooperation and commitment. On the other hand, if leader-member relations are weak, employees may feel less confident in their leader, leading to lower levels of trust and respect. Therefore, leader-member relations play a crucial role in influencing employee attitudes and behaviors within an organization.

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  • 32. 

    One of the three contingency dimensions that is the degree to which job assignments were formalized and structured

    Explanation
    Task structure refers to the degree to which job assignments are formalized and structured. In other words, it is a measure of how clear and well-defined the tasks and responsibilities are within a job. A high task structure means that job assignments are highly formalized and structured, with clear guidelines and procedures to follow. On the other hand, a low task structure indicates that job assignments are more flexible and less structured, allowing for more autonomy and discretion in how tasks are performed. Therefore, the answer "Task structure" correctly identifies the contingency dimension related to the degree of formalization and structure in job assignments.

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  • 33. 

    One of the three contingency dimensions that the degree of influence a leader had over activities such as hiring, firing, discipline, promotions, and salary increases

    Explanation
    Position power refers to the degree of influence a leader has over activities such as hiring, firing, discipline, promotions, and salary increases. It is the authority and control that comes with a leader's position or role within an organization. This power is derived from the leader's formal position, such as being a manager or supervisor, and allows them to make decisions and take actions that can significantly impact the careers and compensation of their subordinates. Position power is one of the three contingency dimensions that determine the extent of a leader's influence and effectiveness.

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  • 34. 

    Theory that  a leadership contingency theory that focuses on followers’ readiness

    Explanation
    Situational Leadership Theory is a leadership contingency theory that emphasizes the importance of followers' readiness. It suggests that effective leaders adapt their leadership style based on the level of readiness exhibited by their followers. This theory recognizes that different situations require different leadership approaches, and leaders must be able to assess the readiness of their followers and adjust their leadership style accordingly. By doing so, leaders can effectively motivate and guide their followers towards achieving organizational goals.

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  • 35. 

    The extent to which people have the ability and willingness to accomplish a specific task

    Explanation
    Readiness refers to the level of preparedness and willingness that individuals have to accomplish a specific task. It encompasses both the ability and the motivation to successfully complete the task at hand. When people are ready, they possess the necessary skills, knowledge, and resources to tackle the task, as well as the desire and commitment to do so. This term implies that individuals are not only capable of performing the task, but they are also mentally and emotionally prepared to take on the challenge.

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  • 36. 

    One of the four situational styles where the leader defines roles and tells people what, how, when, and where to do various tasks.

    Explanation
    The explanation for the correct answer is that the telling style of leadership is characterized by a leader who takes charge and provides clear instructions to their team members. In this style, the leader defines roles and responsibilities, tells people what tasks to do, how to do them, when to do them, and where to do them. The leader has a high level of control and makes decisions without much input from others. This style is effective in situations where team members are inexperienced or when quick decisions need to be made.

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  • 37. 

    One of the four situational styles where the leader provides both directive and supportive behavior

    Explanation
    Selling is one of the four situational styles where the leader provides both directive and supportive behavior. In this style, the leader is still highly directive but also offers support and encouragement to the team members. The leader explains decisions and provides rationale, while also seeking input and feedback from the team. This style is particularly effective when the team members are capable but lack confidence or experience. The leader helps to build their skills and confidence through coaching and guidance while still maintaining control and making the final decisions.

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  • 38. 

    One of the four situational styles where the leader and followers share in decision making; the main role of the leader is facilitating and communicating

    Explanation
    In the participating style, the leader and followers actively engage in decision-making together. The leader's primary role is to facilitate and communicate, ensuring that all voices are heard and ideas are considered. This style promotes collaboration and empowers team members to contribute their expertise and opinions. By involving followers in the decision-making process, the leader fosters a sense of ownership and commitment among the team, ultimately leading to better outcomes and increased satisfaction.

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  • 39. 

    One of the four situational styles where the leader provides little direction or support

    Explanation
    Delegating is one of the four situational leadership styles where the leader provides little direction or support. In this style, the leader entrusts the team members with the responsibility to make decisions and complete tasks independently. The leader empowers the team, allowing them to take ownership and accountability for their work. This style is effective when the team members are experienced, capable, and motivated to work autonomously. It fosters a sense of empowerment and helps to develop the skills and confidence of the team members.

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  • 40. 

    A leadership contingency theory that’s based on a sequential set of rules for determining how much participation a leader uses in decision making according to different types of situations

    Explanation
    The Leader-Participation Model is a leadership contingency theory that suggests that leaders should adjust their level of participation in decision-making based on the specific situation they are facing. This model provides a sequential set of rules that guide leaders in determining the appropriate level of participation. It recognizes that different situations may require different degrees of leader involvement, ranging from autocratic decision-making to full participation by the group members. By following this model, leaders can effectively adapt their leadership style to best suit the needs of the situation and maximize the potential for success.

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  • 41. 

    A leadership theory that says the leader’s job is to assist followers in attaining their goals and to provide direction or support needed to ensure that their goals are compatible with the organization’s or group’s goals

    Explanation
    Path-Goal Theory is a leadership theory that suggests that the leader's primary role is to help followers achieve their goals by providing the necessary guidance and support. The leader assists in clarifying the path to success and removing any obstacles that may hinder progress. This theory emphasizes the importance of aligning individual goals with the overall goals of the organization or group. By doing so, the leader enhances motivation, satisfaction, and performance among followers, ultimately leading to the achievement of shared objectives.

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  • 42. 

    Lets workers know expectations; schedules work and specifies how it is to be done

    Explanation
    A directive leader is someone who provides clear instructions and guidance to their team members. They let workers know what is expected of them and establish schedules for completing tasks. Additionally, they specify how the work should be done, giving detailed instructions and guidelines. This type of leader takes charge and makes decisions, ensuring that the team stays on track and follows a structured approach.

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  • 43. 

    Demonstrates concern for workers’ needs; friendly

    Explanation
    A supportive leader is someone who demonstrates concern for workers' needs and is friendly towards them. This type of leader focuses on building positive relationships with their team members and creating a supportive work environment. They show empathy, actively listen to their employees, and provide emotional support when needed. This leadership style fosters trust, motivation, and loyalty among workers, leading to increased job satisfaction and productivity.

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  • 44. 

    Gets input from workers before making decisions

    Explanation
    A participative leader is someone who involves their team members in the decision-making process by seeking their input and considering their opinions before making a final decision. This style of leadership promotes collaboration, teamwork, and empowers employees to contribute to the decision-making process. By getting input from workers before making decisions, a participative leader fosters a sense of ownership and engagement among team members, ultimately leading to better decision-making and increased employee satisfaction.

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  • 45. 

    Sets challenging goals and expects high performance levels

    Explanation
    An achievement-oriented leader is someone who sets challenging goals and expects high performance levels from their team. They believe in pushing their team members to reach their full potential and achieve outstanding results. These leaders are focused on driving success and are not afraid to set ambitious targets. They provide clear direction, support, and resources to help their team members excel and accomplish their goals. Their leadership style is characterized by a strong drive for excellence and a commitment to continuous improvement.

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  • 46. 

    • Leaders who lead primarily by using social exchanges (or transactions)

    Explanation
    Transactional leaders are those who primarily lead by using social exchanges or transactions. They focus on the exchange of rewards and punishments with their followers in order to achieve desired outcomes. These leaders set clear expectations, provide rewards for meeting goals, and administer punishments for not meeting expectations. They are task-oriented and focus on maintaining the status quo rather than initiating change. Transactional leaders are effective in situations where there is a need for structure, clarity, and accountability. They provide guidance and direction to their followers, ensuring that tasks are completed efficiently and effectively.

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  • 47. 

    Leaders who stimulate and inspire (transform) followers to achieve extraordinary outcomes

    Explanation
    Transformational leaders are individuals who have the ability to motivate and inspire their followers to achieve exceptional results. They possess strong communication skills and are able to articulate a compelling vision that energizes and engages their team. These leaders are not only focused on achieving goals, but also on developing their followers and helping them reach their full potential. Transformational leaders create a positive and supportive work environment, where individuals feel empowered and motivated to go above and beyond. They encourage innovation, creativity, and personal growth, ultimately leading to extraordinary outcomes.

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  • 48. 

    Enthusiastic, self-confident leaders whose personalities and actions influence people to behave in certain ways

    Explanation
    Charismatic leaders are individuals who possess enthusiasm and self-confidence, which enables them to influence and inspire others to behave in specific ways. They have a strong presence and can captivate and motivate their followers through their magnetic personality and actions. These leaders are able to create a sense of loyalty and commitment among their followers, as they are seen as role models and sources of inspiration. Their ability to communicate effectively and create a vision that resonates with others makes them highly influential in shaping the behavior and actions of those around them.

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  • 49. 

    The ability to create and articulate a realistic, credible, and attractive vision of the future that improves on the present situation

    Explanation
    Visionary leadership refers to the ability to create and communicate a compelling vision for the future that is both realistic and attractive. This type of leadership involves formulating a clear and inspiring vision that goes beyond the current state of affairs and offers a better future. A visionary leader is able to articulate this vision in a way that motivates and engages others, inspiring them to work towards achieving the shared goals. By having a clear vision and effectively communicating it, visionary leaders can drive innovation, inspire change, and guide their team or organization towards success.

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  • Current Version
  • Feb 28, 2024
    Quiz Edited by
    ProProfs Editorial Team
  • Dec 05, 2011
    Quiz Created by
    Nicalys19
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