Toughest Management Exam: Quiz!

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Toughest Management Exam: Quiz! - Quiz


Questions and Answers
  • 1. 

    Jim Roth, dell worker, related to his factory team by doing what?

    • A.

      Dressing down

    • B.

      Talking about hobbies

    • C.

      Get employees new headsets

    • D.

      Talking about family

    • E.

      All the above

    Correct Answer
    E. All the above
    Explanation
    Jim Roth, a Dell worker, related to his factory team by doing all the above. This means that he engaged in various activities to connect with his colleagues. He dressed down, which suggests that he adopted a more casual and approachable demeanor. He talked about hobbies, indicating that he shared his personal interests and encouraged others to do the same. Additionally, he got employees new headsets, demonstrating his willingness to provide necessary equipment for better communication. Lastly, he talked about family, suggesting that he fostered a sense of camaraderie and personal connection within the team.

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  • 2. 

    Jim Roth believed that business is all about social interaction.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Jim Roth believed that business is all about social interaction. This means that he believed that the success of a business is heavily dependent on the relationships and interactions between people. He likely believed that building strong connections, networking, and effective communication are essential for business growth and success. This perspective suggests that Jim Roth valued the importance of interpersonal skills and believed that they play a crucial role in the business world.

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  • 3. 

    A __________ is a permanent group created to accomplish a number of organizational purposes within an indefinite time horizon.

    • A.

      Informal or Interest Group

    • B.

      Task group

    • C.

      Funtional group

    Correct Answer
    C. Funtional group
    Explanation
    A functional group is a permanent group created to accomplish a number of organizational purposes within an indefinite time horizon. This type of group is formed based on the functions or tasks that need to be performed within an organization. Unlike informal or interest groups, which are typically temporary and formed around specific interests or issues, functional groups have a long-term focus and are essential for the ongoing operations and success of the organization. They are responsible for carrying out specific functions or tasks that contribute to the overall goals and objectives of the organization.

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  • 4. 

    __________is a group created by the organization to accomplish a relatively narrow range of purposes within a stated time horizon.

    • A.

      Task group

    • B.

      Informal/Interest Group

    • C.

      Functional group

    Correct Answer
    A. Task group
    Explanation
    A task group is a specific group created by an organization to achieve a set of objectives within a defined timeframe. Unlike functional groups, which are permanent and focus on ongoing activities, task groups are formed for a specific purpose and have a limited duration. Informal/Interest groups, on the other hand, are not created by the organization and are usually formed by individuals with common interests. Therefore, a task group is the correct answer as it aligns with the given definition.

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  • 5. 

    Which of these is not a type of group in an organization?

    • A.

      Cross-functional

    • B.

      Functional

    • C.

      Informal or Interest

    • D.

      Task

    Correct Answer
    A. Cross-functional
    Explanation
    Cross-functional is not a type of group in an organization because it refers to a team that consists of individuals from different functional areas or departments within the organization. These individuals come together to work on a specific project or task that requires input and expertise from multiple areas. In contrast, functional groups are formed based on the different functions or departments within the organization, informal or interest groups are formed based on shared interests or hobbies, and task groups are formed to accomplish a specific task or objective.

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  • 6. 

    What is the most popular type of team that is comprised of knowledgeable workers who gather to solve a problem and then disband?

    • A.

      Virtual team

    • B.

      Problem solving team

    • C.

      Work team

    • D.

      Quality circle

    • E.

      Management team

    Correct Answer
    B. Problem solving team
    Explanation
    A problem solving team is the most popular type of team that is comprised of knowledgeable workers who gather to solve a problem and then disband. This team is specifically formed to address and find solutions to a particular issue or challenge. Once the problem is resolved, the team members disband and may form new teams for different problems. This type of team allows for focused expertise and collaboration, ensuring efficient problem-solving processes.

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  • 7. 

    Which team consists of managers from various functional areas who coordinate the work among other teams? 

    • A.

      Virtual team

    • B.

      Problem solving

    • C.

      Management team

    • D.

      Work team

    • E.

      Quality circle

    Correct Answer
    C. Management team
    Explanation
    A management team consists of managers from various functional areas who coordinate the work among other teams. They are responsible for overseeing the operations of the organization and ensuring that all teams are working together efficiently and effectively. The management team plays a crucial role in setting goals, making decisions, and allocating resources to achieve organizational objectives. They also provide guidance, support, and direction to other teams, ensuring that the overall work is coordinated and aligned with the organization's strategy.

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  • 8. 

    A team in which a member may enter and leave the network as needed and may take turns serving as a leader.

    • A.

      Work

    • B.

      Quality circle

    • C.

      Management team

    • D.

      Problem-solving team

    • E.

      Virtual team

    Correct Answer
    E. Virtual team
    Explanation
    A virtual team is a group of individuals who work together remotely, using technology to communicate and collaborate. In a virtual team, members have the flexibility to enter and leave the network as needed, and they can take turns serving as a leader. This type of team allows for greater flexibility and adaptability, as members can join or leave the team based on their availability and expertise. Additionally, the virtual nature of the team allows for a diverse range of perspectives and expertise, which can enhance problem-solving and decision-making capabilities.

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  • 9. 

    Which team is responsible for the daily work of the team and are self-managers when empowered?

    • A.

      Virtual teams

    • B.

      Management teams

    • C.

      Quality circle

    • D.

      Work teams

    • E.

      Problem-solving teams

    Correct Answer
    D. Work teams
    Explanation
    Work teams are responsible for the daily work of the team and are self-managers when empowered. Unlike other types of teams such as virtual teams, management teams, quality circles, and problem-solving teams, work teams are specifically designed to handle the day-to-day tasks and operations of a group. They are typically composed of individuals with different skills and expertise who collaborate and coordinate their efforts to achieve common goals. Work teams are expected to be self-managing, meaning they have the autonomy and authority to make decisions and take actions within their assigned responsibilities.

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  • 10. 

    Self-managed work teams are a Deming concept and are constantly growing in popularity.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The statement suggests that self-managed work teams are a concept developed by Deming and are gaining popularity. However, this statement is false. While Deming emphasized the importance of teamwork and employee involvement in decision-making, he did not specifically advocate for self-managed work teams. Self-managed work teams are a more recent concept that emerged in the 1980s and gained popularity in the 1990s as a way to empower employees and increase productivity.

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  • 11. 

    This type of team, declining in popularity, is comprised of workers and supervisors that meet to discuss workplace problems.

    • A.

      Quality circles

    • B.

      Work teams

    • C.

      Management team

    • D.

      Virtual team

    • E.

      Problem solving team

    Correct Answer
    A. Quality circles
    Explanation
    Quality circles are a type of team that is declining in popularity. They are comprised of workers and supervisors who come together to discuss workplace problems. This team focuses on problem-solving and finding solutions to improve the quality of work. As the question suggests that this type of team is declining in popularity, it implies that quality circles are becoming less common in organizations.

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  • 12. 

    What is the reason people join groups?

    • A.

      Goal accomplishment-the groups goals motivate people to join

    • B.

      Personal identity-we have confidence and are convinced by what they say

    • C.

      Affiliation-to gain friendship, social stimulation, personal acceptance

    • D.

      Emotional support-help cope with pressures of every day life

    • E.

      All the above

    Correct Answer
    E. All the above
    Explanation
    People join groups for a variety of reasons. One reason is goal accomplishment, as the goals of the group can motivate individuals to join. Additionally, people join groups for personal identity, as they may have confidence in and be convinced by the beliefs and values of the group. Affiliation is another reason, as individuals may join groups to gain friendship, social stimulation, and personal acceptance. Finally, people join groups for emotional support, as being part of a group can help individuals cope with the pressures of everyday life. Therefore, all of the above reasons are valid explanations for why people join groups.

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  • 13. 

    What is the correct order for the stages of group development?

    • A.

      Norming, forming, adjourning, performing, storming

    • B.

      Forming, adjourning, performing, storming, norming

    • C.

      Forming, storming, norming, performing, adjourning

    • D.

      Adjourning, forming, storming, performing, norming

    Correct Answer
    C. Forming, storming, norming, performing, adjourning
    Explanation
    The correct order for the stages of group development is forming, storming, norming, performing, and adjourning. In the forming stage, the group comes together and members get to know each other. This is followed by the storming stage, where conflicts and power struggles may arise as members establish their roles and positions within the group. The norming stage is where the group establishes norms, values, and goals, and begins to work together more cohesively. In the performing stage, the group is highly functional and effectively achieves its goals. Finally, in the adjourning stage, the group disbands or transitions to a new phase as the task is completed or the group's purpose changes.

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  • 14. 

    This stage of group development attempts to define a task and how it will be accomplished through discussion of task-related concepts.

    • A.

      Norming/differentiation

    • B.

      Performing/collaboration

    • C.

      Adjourning/separation

    • D.

      Forming/orientation

    • E.

      Storming/confrontation

    Correct Answer
    D. Forming/orientation
    Explanation
    This stage of group development, forming/orientation, involves the initial gathering of group members and the establishment of their roles and responsibilities. During this stage, the group focuses on getting to know each other, building trust, and clarifying the purpose and goals of the group. The emphasis is on creating a positive and supportive environment where group members can openly discuss and define the task at hand and how it will be accomplished.

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  • 15. 

    This stage of group development is when they consciously decide to disband and there is a sense of closure.

    • A.

      Norming/differentiation

    • B.

      Forming/orientation

    • C.

      Storming/confrontation

    • D.

      Adjourning/separation

    • E.

      Performing/collaboration

    Correct Answer
    D. Adjourning/separation
    Explanation
    The correct answer is adjourning/separation. This stage of group development occurs when the group consciously decides to disband and there is a sense of closure. During this stage, the group members reflect on their accomplishments, celebrate their successes, and say goodbye to each other. It is a time of wrapping up the group's work and transitioning to new endeavors.

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  • 16. 

    This stage of group development shows the ability of the group to prevent or work through problems and members develop a close attachment to the team.

    • A.

      Performing/collaboration

    • B.

      Storming/confrontation

    • C.

      Adjourning/separation

    • D.

      Forming/orientation

    • E.

      Norming/differentiation

    Correct Answer
    A. Performing/collaboration
    Explanation
    This stage of group development, known as performing/collaboration, is characterized by the group's ability to effectively prevent or resolve problems. During this stage, members of the group develop a close attachment to the team and work together collaboratively. This stage is marked by a high level of productivity and efficiency as the group functions as a cohesive unit.

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  • 17. 

    This stage in group development is when they establish and maintain team ground rules and there is more friendliness and confiding in the team.

    • A.

      Adjourning/separation

    • B.

      Storming/confrontation

    • C.

      Forming/orientation

    • D.

      Performing/collaboration

    • E.

      Norming/differentiation

    Correct Answer
    E. Norming/differentiation
    Explanation
    During the norming/differentiation stage of group development, team members establish and maintain team ground rules. They also become more friendly and start confiding in each other. This stage is characterized by increased cohesion and cooperation within the team. It is a time when conflicts are resolved, and the team starts to work together more effectively towards achieving their goals.

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  • 18. 

    This is a stage of group development in which leaders emerge and the formations of factions occur which causes arguing among members even if they agree.

    • A.

      Norming/differentiation

    • B.

      Adjourning/separation

    • C.

      Storming/confrontation

    • D.

      Performing/collaboration

    • E.

      Forming/orientation

    Correct Answer
    C. Storming/confrontation
    Explanation
    During the storming stage of group development, leaders start to emerge and factions form within the group. This leads to conflicts and arguments among the members, even if they initially agree on certain aspects. The storming stage is characterized by a confrontational atmosphere as the group members try to establish their roles and assert their ideas. This stage is essential for the group to progress and move towards the next stage of development.

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  • 19. 

    What is the source of numerous innovations in communications?

    • A.

      Situational factors

    • B.

      Internet

    • C.

      Digital outsourcing

    • D.

      Leaders emerging

    Correct Answer
    C. Digital outsourcing
    Explanation
    Digital outsourcing refers to the practice of hiring external companies or individuals to handle specific digital tasks or projects. This can include software development, design, marketing, customer support, and more. Digital outsourcing has become a significant source of innovation in communications because it allows companies to tap into the expertise and resources of specialized professionals from around the world. By outsourcing digital tasks, companies can access new ideas, technologies, and strategies that may not be available internally. This can lead to the development of new communication tools, platforms, and approaches that enhance connectivity and improve communication efficiency.

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  • 20. 

    According to the Cisco video about Virtual conferencing, what is the cost for this to be used at UGA? Pays for itself quickly!!!

    • A.

      3,000,000

    • B.

      30,000

    • C.

      300,000

    Correct Answer
    C. 300,000
    Explanation
    The cost for virtual conferencing to be used at UGA is 300,000. This implies that the initial investment of implementing virtual conferencing technology will be recouped quickly through the benefits it provides. The exact details of how it pays for itself are not mentioned in the question.

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  • 21. 

    Which is not one of the situational factors that influence group structure?

    • A.

      Size and participation

    • B.

      Size and quality

    • C.

      Size and satifaction

    • D.

      Size

    Correct Answer
    B. Size and quality
    Explanation
    The correct answer is "size and quality". This is because the question is asking for a factor that does not influence group structure, and both size and quality are factors that do influence group structure. Size refers to the number of members in a group and can affect the dynamics and communication within the group. Quality refers to the skills, abilities, and expertise of the group members, which can also impact the group's structure and performance. Therefore, size and quality are both situational factors that influence group structure.

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  • 22. 

    Which of these is not one of the types of tasks that show a relationship between size and performance of groups?

    • A.

      Disjunctive

    • B.

      Conjunctive

    • C.

      Subtractive

    • D.

      Additive

    Correct Answer
    C. Subtractive
    Explanation
    The correct answer is subtractive because it does not show a relationship between size and performance of groups. Disjunctive, conjunctive, and additive tasks all demonstrate how the size of a group can impact its performance. Disjunctive tasks involve selecting the best solution from multiple options, where the performance of the group is determined by the abilities of its most skilled member. Conjunctive tasks require all group members to successfully complete their individual tasks for the group to succeed, thus highlighting the importance of each member's contribution. Additive tasks involve combining the efforts of group members, with the performance increasing as more members are added.

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  • 23. 

    Which of these is not a description of a disjunctive task?

    • A.

      Requires at least one individual to solve the problem

    • B.

      Just becuase of one person's failure, the entire group fails

    • C.

      Potential performance of the group depends on the best member

    • D.

      The larger the group, the greater the probability of solving

    • E.

      Actual performance=potential performance-process losses

    Correct Answer
    B. Just becuase of one person's failure, the entire group fails
    Explanation
    A disjunctive task is a task where the group's performance depends on the ability of the best member. This means that if the best member fails, the entire group fails. The correct answer states that "Just because of one person's failure, the entire group fails," which aligns with the definition of a disjunctive task.

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  • 24. 

    Which of these is not a description of an additive task?

    • A.

      The final group product is the sum of individual contributions(pooled interdependence)

    • B.

      Calling alumni to make contributions

    • C.

      Larger groups produce more but as size increases, productivity drops due to social loafing

    • D.

      Requires the group to select the best option

    Correct Answer
    D. Requires the group to select the best option
    Explanation
    The given answer, "requires the group to select the best option," is not a description of an additive task because it implies a decision-making process rather than a task where individual contributions are combined to create a final group product. In an additive task, the final group product is the sum of individual contributions, which is not related to selecting the best option.

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  • 25. 

    Which is not a description of a conjunctive task?

    • A.

      The larger the group, the greater the probability for solving

    • B.

      There is a division of labor

    • C.

      Overall performance depends of teh success of each subtask

    • D.

      Max performance is limited by the least capable worker

    • E.

      An example would be filming by a news team

    Correct Answer
    A. The larger the group, the greater the probability for solving
    Explanation
    The given answer, "the larger the group, the greater the probability for solving," is not a description of a conjunctive task. In a conjunctive task, the overall performance depends on the success of each subtask, and the maximum performance is limited by the least capable worker. This answer suggests that a larger group increases the probability of solving the task, which is not a characteristic of a conjunctive task.

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  • 26. 

    These roles are task orientated activities related to the job itself where you designate who is responsible for what task after a meeting in order to make the next more productive.

    • A.

      Work

    • B.

      Maintenance

    • C.

      Blocking

    Correct Answer
    A. Work
    Explanation
    The given roles, work, maintenance, and blocking, are task-oriented activities related to the job itself. After a meeting, assigning these roles helps in designating who is responsible for what task. This allocation of responsibilities ensures that the next meeting is more productive as everyone knows their specific tasks and can focus on completing them efficiently.

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  • 27. 

    These roles can disrupt the meeting and delay teamwork.

    • A.

      Maintenance

    • B.

      Blocking

    • C.

      Work

    Correct Answer
    B. Blocking
    Explanation
    Blocking refers to behaviors or actions that hinder or impede the progress of a meeting or teamwork. These individuals may interrupt others, dominate the conversation, or constantly express disagreement without providing constructive solutions. Their actions can disrupt the flow of the meeting, prevent effective communication, and delay the achievement of team goals. By identifying and addressing blocking behaviors, teams can foster a more collaborative and productive environment.

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  • 28. 

    These roles keep the team together.

    • A.

      Maintenance

    • B.

      Work

    • C.

      Blocking

    Correct Answer
    A. Maintenance
    Explanation
    Maintenance is the correct answer because it refers to the tasks and responsibilities that are necessary to keep something in good condition or functioning properly. In the context of the question, maintenance would involve activities that ensure the team stays cohesive and works well together. This could include resolving conflicts, promoting open communication, and addressing any issues that may arise within the team.

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  • 29. 

    Which of these is not a work role?

    • A.

      Iniator

    • B.

      Reality tester

    • C.

      Processor

    • D.

      Summarizer

    • E.

      Clarifier

    Correct Answer
    C. Processor
    Explanation
    The given options suggest different work roles. Initiator refers to someone who starts or initiates something. Reality tester refers to someone who examines or tests the reality or feasibility of a situation. Summarizer refers to someone who condenses or summarizes information. Clarifier refers to someone who makes things clear or understandable. However, a processor is not a specific work role as it is a general term that can be applied to various types of roles or tasks. Therefore, processor is the correct answer as it does not represent a specific work role.

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  • 30. 

    An avoidance behavior can be a blocking role.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    An avoidance behavior refers to the act of avoiding or evading a certain situation or task. In a group or team setting, this behavior can manifest as someone taking on a blocking role, where they intentionally hinder progress or prevent the group from achieving its goals. Therefore, it is true that an avoidance behavior can indeed be a blocking role.

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  • 31. 

    __________________ is a company that will soon come to the US that rips off the Mercury logo and is made with cheaper materials.

    • A.

      Seely Automotive plants

    • B.

      Geely Automotive plants

    • C.

      Reely Automotive plants

    • D.

      Weely Automotive plants

    Correct Answer
    B. Geely Automotive plants
    Explanation
    Geely Automotive plants is the correct answer because the statement mentions a company that will soon come to the US and rips off the Mercury logo while using cheaper materials. Geely Automotive is a Chinese automotive company that has been known for producing vehicles that resemble and imitate the designs of established car brands. This explanation aligns with the information provided in the question.

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  • 32. 

    What is the largest construction project known to mankind, costing over 25 billion dollars and taking over 4 hours to go from bottom to top

    • A.

      Swezi Canal

    • B.

      Panama Canal

    • C.

      Yangtze River

    • D.

      Nile River

    Correct Answer
    C. Yangtze River
    Explanation
    The Yangtze River is the correct answer because it is the longest river in Asia and the third-longest in the world. It stretches over 6,300 kilometers from its source in the Tibetan Plateau to its mouth at the East China Sea. The construction project mentioned in the question is likely referring to the Three Gorges Dam, which is located on the Yangtze River. It is the largest hydropower project in the world, costing over 25 billion dollars and taking over 4 hours to navigate through the ship locks from the bottom to the top.

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  • 33. 

    Which one of these is not an outcome of the Yangtze River construction?

    • A.

      Villagers harmed

    • B.

      Pollution in the dam is very bad

    • C.

      Moving tons of products on this river

    • D.

      China's prices of wood, sand, and coal have risen

    Correct Answer
    A. Villagers harmed
    Explanation
    The Yangtze River construction has resulted in various outcomes, including pollution in the dam, the movement of tons of products on the river, and the rise in prices of wood, sand, and coal in China. However, one outcome that is not associated with the Yangtze River construction is the harm caused to the villagers.

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  • 34. 

    Who wrote the book "Chasing Daylight", which questioned the amount of energy he poured into KPMG before he was diagnosed with a brain tumor?

    • A.

      Jim Roth

    • B.

      Andrew Deutcher

    • C.

      Joe Kissick

    • D.

      Eugene Kelly

    Correct Answer
    D. Eugene Kelly
    Explanation
    Eugene Kelly is the correct answer because he wrote the book "Chasing Daylight" which questioned the amount of energy he poured into KPMG before he was diagnosed with a brain tumor.

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  • 35. 

    The Energy project deals with 4 key areas, which one is not an area?

    • A.

      Emotional

    • B.

      Human spirit

    • C.

      Physical

    • D.

      Mental focus

    • E.

      All the above

    Correct Answer
    E. All the above
    Explanation
    The Energy project deals with four key areas: emotional, human spirit, physical, and mental focus. The phrase "all the above" suggests that all of these areas are included in the project. However, since the question asks for the area that is not included, the correct answer is "all the above" because it implies that all of the mentioned areas are indeed included in the project.

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  • 36. 

    Which is not a leadership quality?

    • A.

      Being original/authentic

    • B.

      Being louder than those around you

    • C.

      Being self aware and willing to take responsibility

    • D.

      Having a purpose

    • E.

      Showing resilience and empathy

    Correct Answer
    B. Being louder than those around you
    Explanation
    Being louder than those around you is not a leadership quality because true leadership is not about dominating or overpowering others. It is about effective communication, collaboration, and the ability to inspire and motivate others. Being original/authentic, self-aware and responsible, having a purpose, and showing resilience and empathy are all qualities that contribute to effective leadership.

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  • 37. 

    Joe Kissick wrote what book after becoming depressed from working himself too hard at Columbia TV?

    • A.

      The Fourth Fisherman

    • B.

      The Third Fisherman

    • C.

      The First Fisherman

    • D.

      The Last Fisherman

    Correct Answer
    A. The Fourth Fisherman
    Explanation
    Joe Kissick wrote "The Fourth Fisherman" after becoming depressed from working himself too hard at Columbia TV.

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  • 38. 

    Role expectations are communicated between __________ and the person receiving the roll (_____________)

    • A.

      Focal person, role receivers

    • B.

      Role senders, role receivers

    • C.

      Role senders, focal person

    • D.

      Focal person, role senders

    Correct Answer
    C. Role senders, focal person
    Explanation
    In this context, "role expectations" are being communicated between the "role senders" and the "focal person" who is receiving the role. The role senders are the individuals who are responsible for conveying the expectations and responsibilities associated with a particular role, while the focal person is the individual who is receiving and expected to fulfill the role. Therefore, the correct answer is "role senders, focal person."

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  • 39. 

    What is role ambiguity?

    • A.

      Occurs when the sent role in unclear

    • B.

      Occurs when the focal person does not receive the message

    • C.

      Occurs when the sent role is wrong

    Correct Answer
    A. Occurs when the sent role in unclear
    Explanation
    Role ambiguity refers to a situation where the assigned responsibilities and expectations of a particular role are unclear or not well-defined. This can lead to confusion, frustration, and inefficiency as individuals may struggle to understand what is expected of them. It can occur when the communication regarding the role is vague or lacking in detail, leaving the person unsure about their duties and responsibilities.

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  • 40. 

    Role conflict is when there is an inconsistency between the _______ and the _______________. and example would be work vs. family decisions.

    • A.

      Role behavior, role episode

    • B.

      Received role, role sender

    • C.

      Received role, role behavior

    Correct Answer
    C. Received role, role behavior
    Explanation
    Role conflict occurs when there is a discrepancy or inconsistency between the expectations or demands of a particular role (received role) and the actual behavior or actions performed in that role (role behavior). An example of role conflict would be the conflict between making decisions related to work and making decisions related to family, where the expectations and demands of these two roles may clash and create conflict.

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  • 41. 

    A norm is a standard of behavior that a group accepts and expects of its members.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    A norm is a standard of behavior that a group accepts and expects of its members. This means that within a group, there are certain expectations and standards of conduct that members are expected to follow. These norms can vary from group to group and can include things like dress code, language use, and social etiquette. By adhering to these norms, individuals can maintain harmony and cohesion within the group. Therefore, the statement "A norm is a standard of behavior that a group accepts and expects of its members" is true.

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  • 42. 

    Can a norm be negative?

    • A.

      Yes

    • B.

      No

    Correct Answer
    A. Yes
    Explanation
    A norm can be negative because norms can represent social or cultural expectations, rules, or standards that are considered negative or undesirable. Norms can vary across different societies and can encompass both positive and negative behaviors or attitudes. Therefore, it is possible for a norm to be negative.

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  • 43. 

    _____________ means that norms and their application may vary within a group, varying based on situation.

    • A.

      Norm Variation

    • B.

      Norm Differentiation

    • C.

      Norm Distinction

    • D.

      Norm Deviation

    Correct Answer
    A. Norm Variation
    Explanation
    Norm variation refers to the idea that norms and their application can vary within a group, depending on the situation. This means that different individuals within the group may interpret and apply norms differently, leading to variations in behavior and expectations. Norm variation recognizes that norms are not always rigid and fixed, but can be flexible and adaptable based on the context.

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  • 44. 

    Group norms are typically created and enforced for each of these reasons EXCEPT:

    • A.

      They teach members how to behave and make behavior more predictable

    • B.

      Help avoid embarassing situations

    • C.

      Help ID and distinguish the group for its central values

    • D.

      Allow for the group to work faster

    • E.

      Help identify the rules of the game

    Correct Answer
    D. Allow for the group to work faster
    Explanation
    Group norms are typically created and enforced for several reasons, including teaching members how to behave, making behavior more predictable, helping avoid embarrassing situations, helping identify and distinguish the group for its central values, and helping identify the rules of the game. However, allowing the group to work faster is not typically a reason for creating and enforcing group norms. Group norms are more focused on establishing behavioral expectations and values rather than improving efficiency or speed.

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  • 45. 

    Productivity may be determined by norms rather than ability.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Productivity refers to the efficiency and output of an individual or a team in completing tasks. This statement suggests that productivity is not solely dependent on an individual's ability or skills, but also on the norms or expectations set by the organization or society. In other words, even if someone has the ability to be productive, if the norms or standards are not conducive to productivity, their actual productivity may be lower. Therefore, the statement implies that norms play a significant role in determining productivity.

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  • 46. 

    Is Social Conduct (smiling, saying hello and goodbye) the same no matter where you are?

    • A.

      Yes

    • B.

      No

    Correct Answer
    B. No
    Explanation
    Social conduct, including smiling, saying hello, and goodbye, can vary depending on cultural norms and customs. Different cultures may have different expectations and practices when it comes to social interactions. Therefore, social conduct is not the same everywhere and can differ from one place to another.

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  • 47. 

    These studies showed that The Chicago Western Electric Facility had more production when the lights were turned up.

    • A.

      Midnight studies

    • B.

      Hawthorne Studies

    • C.

      Williamson Studies

    • D.

      Manhattan Studies

    Correct Answer
    B. Hawthorne Studies
    Explanation
    The Hawthorne Studies were a series of experiments conducted at the Western Electric Facility in Chicago. These studies aimed to understand the relationship between lighting conditions and worker productivity. One finding from these studies was that increasing the light intensity in the workplace resulted in higher levels of production. This discovery challenged the prevailing belief that productivity was solely determined by physical factors and highlighted the importance of social and psychological factors in the workplace.

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  • 48. 

    Which of these is not a reward allocation norm?

    • A.

      Equality:same to each member

    • B.

      Equity:merit based

    • C.

      Social conduct:same actions for each member

    • D.

      Social responsibility:basis of need, socialism

    Correct Answer
    C. Social conduct:same actions for each member
    Explanation
    The correct answer is social conduct: same actions for each member. This is not a reward allocation norm because it does not take into account individual merit or need. In reward allocation, equality refers to distributing rewards equally among all members, equity refers to distributing rewards based on individual merit, and social responsibility refers to distributing rewards based on the basis of need or socialism. Social conduct, on the other hand, suggests that all members receive the same rewards regardless of their individual contributions or circumstances, which is not a commonly accepted norm for reward allocation.

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  • 49. 

    This norm states that "they had us for dinner so we need to invite them over now" or describes the pay it forward mentality.

    • A.

      Norm of exchange

    • B.

      Norm of reciprocity

    • C.

      Norm of interchange

    • D.

      Norm of sharing

    Correct Answer
    B. Norm of reciprocity
    Explanation
    The norm of reciprocity refers to the social expectation that when someone does something positive for us, we should reciprocate by doing something positive for them in return. It is based on the idea of fairness and mutual exchange in social interactions. This norm is often seen in various cultures and is a way to maintain social harmony and build relationships. It encourages individuals to show gratitude and repay kindness, creating a sense of obligation and reciprocity within a community or group.

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  • 50. 

    _______________is the appropriateness of our thoughts, feelings, and behavior in particularly novel situations.

    • A.

      Information dependence

    • B.

      Information interdependence

    • C.

      Internal conformity

    • D.

      Internal conflict

    Correct Answer
    A. Information dependence
    Explanation
    Information dependence refers to the extent to which individuals rely on external sources of information to make decisions or form opinions. In the context of the given question, information dependence can be seen as the appropriateness of our thoughts, feelings, and behavior in novel situations, as it suggests that our responses are influenced by the information we gather from external sources. This implies that individuals who are highly information dependent may adapt their thoughts, feelings, and behavior based on the new information they receive in novel situations.

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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • May 25, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Apr 26, 2010
    Quiz Created by
    Hgaddy
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