The Kano Model
5 Questions
| Total Attempts: 479
A short quiz in the Kano model
Questions and Answers
- 1.The Kano model identifies 4 levels of design requirements?
- A.
TRUE
- B.
FALSE
- 2.In a needs analysis the customer may not have asked for basic features to be included in a design.
- A.
TRUE
- B.
FALSE
- 3.In a needs analysis the designer's aim is to identify performance features.
- A.
TRUE
- B.
FALSE
- 4.Client interviews may not identify excitement features.
- A.
TRUE
- B.
FALSE
- 5.Excitement features are known as the WOW! factor.
- A.
TRUE
- B.
FALSE
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