Learning Objectives
Comprehension and / or awareness of key areas of the 5 ITILĀ® core books:o Service Strategyo Service Designo Service Transitiono Service Operationo Continual Service Improvement
True
False
Rate this question:
Clear view of IT capability;
Understanding of customer needs;
Professional approach and processes;
Focus on business value through quality and availability of services
Server Virtualization
Rate this question:
Incident Management, Problem Management, Change Management, Configuration Management and Release Management;
Service Level Management, Availability Management, Capacity Management, IT Service Continuity Management and Financial Management;
Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement;
Incident Management, Problem Management, Change Management, Service Strategy and Service Design;
Service Strategy, Service Design, Service Transition, Configuration Management and Release Management;
Rate this question:
True
False
Rate this question:
Enhanced customer satisfaction
More motivated IT staff
Increased profitability
Technology refresh based on new features
Focus on business value through quality and availability of services
Rate this question:
Quiz Review Timeline (Updated): Mar 21, 2023 +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
ITIL Version 3 Foundation Certification Quiz
ITIL V3 Foundation certification is first step to IT Service Management. It gives us the best practices in entire world based Companies how they generate best results and profits...
Questions:
40 |
Attempts:
1583 |
Last updated:
Jul 19, 2024
|
ITIL V3 Foundations By Upendra
Designed by Upendra, this ITIL V3 Foundations quiz assesses knowledge on the ITIL V3 core as a Service Lifecycle, Service Design aspects, attributes of hardware CI, Change...
Questions:
5 |
Attempts:
197 |
Last updated:
Mar 21, 2023
|
ITIL V3 Exam- Site Closing Study Course
This ITIL v3 exam prep consists of 40 questions. You must answer 26 questions correctly or achieve a 65% in order to pass the exam. At the end you will receive a pass/ fail...
Questions:
40 |
Attempts:
597 |
Last updated:
Mar 19, 2023
|
ITIL V3 Exam Prep
This ITIL v3 exam prep consists of 40 questions. You must answer 26 questions correctly or achieve a 65% in order to pass the exam. At the end you will receive a pass/ fail...
Questions:
40 |
Attempts:
2998 |
Last updated:
Mar 22, 2023
|
ITIL V3 Exam Preparation
Prepare for the ITIL v3 certification with key concepts and definitions essential for the exam. Understand processes, benefits, quality steps, and distinctions between projects...
Questions:
5 |
Attempts:
1362 |
Last updated:
Mar 21, 2022
|
ITIL V3 Exam- Site Closing Study Course
This ITIL v3 exam prep consists of 40 questions. You must answer 26 questions correctly or achieve a 65% in order to pass the exam. At the end you will receive a pass/ fail...
Questions:
40 |
Attempts:
597 |
Last updated:
Mar 19, 2023
|
Wait!
Here's an interesting quiz for you.