Human Resource Management, 15e (Dessler) Chapter 4 Job Analysis And The Talent Management Process

Reviewed by Editorial Team
The ProProfs editorial team is comprised of experienced subject matter experts. They've collectively created over 10,000 quizzes and lessons, serving over 100 million users. Our team includes in-house content moderators and subject matter experts, as well as a global network of rigorously trained contributors. All adhere to our comprehensive editorial guidelines, ensuring the delivery of high-quality content.
Learn about Our Editorial Process
| By Jake
J
Jake
Community Contributor
Quizzes Created: 13 | Total Attempts: 17,052
| Attempts: 2,973
Quiz Flashcard
SettingsSettings
Please wait...
  • 1/71 Questions

    The information resulting from a job analysis is used for writing ________.

    • Job descriptions
    • Corporate objectives
    • Personnel questionnaires
    • Training requirements
Please wait...
About This Quiz

Explore key aspects of Human Resource Management in this quiz covering job analysis, talent management, and their applications in real-world scenarios. Assess your understanding of integrated employee management processes and enhance your HR skills.

Human Resource Management, 15e (Dessler) Chapter 4 Job Analysis And The Talent Management Process - Quiz

Quiz Preview

  • 2. 

    Which of the following terms refers to systematically moving workers from one job to another?

    • Job rotation

    • Job enrichment

    • Job enlargement

    • Job adjustment

    Correct Answer
    A. Job rotation
    Explanation
    Job rotation refers to systematically moving workers from one job to another. This practice allows employees to gain experience and skills in different areas of the organization. It helps prevent boredom and burnout by providing variety in tasks and responsibilities. Job rotation also enhances employee development and prepares them for higher-level positions within the company.

    Rate this question:

  • 3. 

    Which of the following refers to the human requirements needed for a job, such as education, skills, and personality?

    • Job specifications

    • Job analysis

    • Job placement

    • Job descriptions

    Correct Answer
    A. Job specifications
    Explanation
    Job specifications refer to the human requirements needed for a job, such as education, skills, and personality. These specifications outline the qualifications and characteristics that an individual must possess in order to perform the job successfully. They help employers determine the ideal candidate for a specific position by defining the necessary knowledge, abilities, and personal traits that are essential for the job. Job specifications are used in the recruitment and selection process to ensure that the right individuals are hired for the job.

    Rate this question:

  • 4. 

    The fourth step in conducting a job analysis most likely involves collecting data about all of the following EXCEPT ________.

    • Required employee abilities

    • Typical working conditions

    • Employee turnover rates

    • Specific job activities

    Correct Answer
    A. Employee turnover rates
    Explanation
    The fourth step in conducting a job analysis involves collecting data about various aspects of the job. This includes required employee abilities, typical working conditions, and specific job activities. However, employee turnover rates are not typically collected during a job analysis. Employee turnover rates refer to the rate at which employees leave a company, which is not directly related to the tasks, skills, or conditions of the job itself. Therefore, it is not necessary to collect data about employee turnover rates during a job analysis.

    Rate this question:

  • 5. 

    Jack is an employee at a Best Western Hotel. Some weeks he works with the catering group, and other weeks he assists the reservations clerk or the parking attendant. This is an example of ________.

    • Job enlargement

    • Job rotation

    • Job enrichment

    • Job specialization

    Correct Answer
    A. Job rotation
    Explanation
    This scenario exemplifies job rotation, where an employee like Jack is given the opportunity to work in different roles and departments within the organization. By rotating between the catering group, reservations clerk, and parking attendant, Jack gains exposure to different tasks and responsibilities, which can enhance his skills, knowledge, and job satisfaction. Job rotation also helps to prevent monotony and boredom, as employees get to experience variety in their work.

    Rate this question:

  • 6. 

    Which of the following is the primary disadvantage of using interviews to collect job analysis data?

    • Interviews are a complicated method for collecting information.

    • Employees may exaggerate or minimize some information.

    • Interviews provide only general information about a worker's duties.

    • Interviews may require managers to reveal the job analysis function.

    Correct Answer
    A. Employees may exaggerate or minimize some information.
    Explanation
    The primary disadvantage of using interviews to collect job analysis data is that employees may exaggerate or minimize some information. During interviews, employees may feel pressured to present themselves in a certain way or may have biases that influence their responses. This can lead to inaccurate or incomplete information being collected, which can impact the validity and reliability of the job analysis data. It is important for interviewers to be aware of this potential bias and take steps to mitigate it, such as using multiple sources of data or cross-referencing interview responses with other sources of information.

    Rate this question:

  • 7. 

    Which of the following indicates the division of work within a firm and the lines of authority and communication?

    • Process chart

    • Employee matrix

    • Organization chart

    • Corporate overview

    Correct Answer
    A. Organization chart
    Explanation
    An organization chart is a visual representation of the structure of a firm, showing the division of work, lines of authority, and communication within the organization. It outlines the hierarchy of positions, departments, and roles, indicating who reports to whom and how information flows within the company. It helps employees understand their roles and responsibilities, promotes clarity in decision-making, and facilitates effective communication and coordination across different levels and departments within the firm.

    Rate this question:

  • 8. 

    A manager uses the information in a job analysis for all of the following EXCEPT ________.

    • Assessing training requirements

    • Complying with FCC regulations

    • Determining appropriate compensation

    • Providing accurate performance appraisals

    Correct Answer
    A. Complying with FCC regulations
    Explanation
    A job analysis is a process that involves gathering information about a job's tasks, responsibilities, and requirements. This information is typically used by a manager for various purposes, such as assessing training requirements, determining appropriate compensation, and providing accurate performance appraisals. However, complying with FCC regulations is unrelated to the information gathered in a job analysis. FCC regulations pertain to communication and broadcasting standards, which are not directly related to the specific tasks and responsibilities of a job. Therefore, a manager would not use the information from a job analysis for complying with FCC regulations.

    Rate this question:

  • 9. 

    Joaquin records every activity in which he participates at work along with the time it takes him to complete each activity. Which of the following approaches to job analysis data collection is most likely being used at Joaquin's workplace?

    • Diaries

    • Interviews

    • Observations

    • Questionnaires

    Correct Answer
    A. Diaries
    Explanation
    Joaquin's use of diaries to record every activity and the time it takes him to complete each activity suggests that he is using a self-reporting approach to job analysis data collection. This method allows Joaquin to personally document his work activities and provide accurate information about his tasks and the time he spends on them. Diaries can be a useful tool for collecting detailed and specific data about job tasks and time management.

    Rate this question:

  • 10. 

    The most important consideration when developing an online job analysis is to ________.

    • Make questions and the process as clear as possible

    • Provide monetary rewards for timely completion

    • Limit the number of questions to less than twenty

    • Ask open-ended questions to ensure honest responses

    Correct Answer
    A. Make questions and the process as clear as possible
    Explanation
    When developing an online job analysis, the most important consideration is to make questions and the process as clear as possible. This is crucial because clear questions will ensure that respondents understand what is being asked of them, leading to accurate and reliable data. Additionally, a clear process will help guide respondents through the analysis, making it easier for them to provide the necessary information. By prioritizing clarity, the online job analysis will be more effective in gathering the required data for making informed decisions.

    Rate this question:

  • 11. 

    Which method for collecting job analysis information is considered best for quantifying the relative worth of a job for compensation purposes?

    • Electronic log

    • Worker diary

    • Observation

    • Position analysis questionnaire

    Correct Answer
    A. Position analysis questionnaire
    Explanation
    The position analysis questionnaire is considered the best method for collecting job analysis information for quantifying the relative worth of a job for compensation purposes. This questionnaire gathers detailed information about the tasks, responsibilities, skills, and qualifications required for a specific job. It allows for a systematic and standardized approach to evaluate job positions and determine their relative value, which is crucial for establishing fair and equitable compensation structures within an organization.

    Rate this question:

  • 12. 

    Which of the following requires workers to make daily listings of the activities in which they engage as well as the amount of time each activity takes?

    • Flowchart

    • Agenda

    • Outline

    • Log

    Correct Answer
    A. Log
    Explanation
    A log is a record or journal where workers document their daily activities and the time spent on each activity. It helps in tracking and monitoring productivity, identifying areas for improvement, and maintaining accountability. By requiring workers to make daily listings of their activities and time spent, a log ensures that they stay organized, focused, and efficient in their work. This practice can also be useful for future reference and analysis of work patterns and resource allocation.

    Rate this question:

  • 13. 

    Which of the following is a written statement that describes the activities, responsibilities, working conditions, and supervisory responsibilities of a job?

    • Job specification

    • Job analysis

    • Job description

    • Job context

    Correct Answer
    A. Job description
    Explanation
    A job description is a written statement that provides a detailed overview of the activities, responsibilities, working conditions, and supervisory responsibilities associated with a particular job. It outlines the essential functions of the job, the qualifications and skills required, and any physical or environmental factors that may be relevant. A job description helps both employers and employees understand the expectations and requirements of a specific role, facilitating effective recruitment, selection, and performance management processes.

    Rate this question:

  • 14. 

    What type of information is contained in the job identification section of a job description?

    • Job title

    • Job summary

    • Major functions or activities

    • Standards of performance

    Correct Answer
    A. Job title
    Explanation
    The job identification section of a job description contains the job title. This section provides a clear and concise label for the position, allowing individuals to easily identify the specific role being described. It helps in establishing a common understanding among employees, managers, and HR personnel regarding the position's title and its associated responsibilities.

    Rate this question:

  • 15. 

    Job ________ means assigning workers additional same-level activities.

    • Enrichment

    • Assignment

    • Enlargement

    • Rotation

    Correct Answer
    A. Enlargement
    Explanation
    Enlargement means assigning workers additional same-level activities. This implies that workers are given more tasks or responsibilities at their current level of work. This can be done to provide employees with more variety or challenge in their job, or to increase their workload and productivity. Enlargement can help prevent boredom and increase job satisfaction, as well as provide opportunities for skill development and growth within a particular job role.

    Rate this question:

  • 16. 

    Most job descriptions contain sections that cover all of the following EXCEPT ________.

    • Performance standards

    • Working conditions

    • Responsibilities

    • Required overtime

    Correct Answer
    A. Required overtime
    Explanation
    Most job descriptions typically include sections that outline performance standards, working conditions, and responsibilities. However, one section that is usually not included is the requirement for overtime. While some jobs may require occasional overtime, it is not typically listed as a standard component of a job description. This is because the need for overtime can vary depending on the specific circumstances and workload of the job.

    Rate this question:

  • 17. 

    A(n) ________ shows the flow of inputs to and outputs from a job being analyzed.

    • Organization chart

    • Process chart

    • Job analysis

    • Job description

    Correct Answer
    A. Process chart
    Explanation
    A process chart is a visual representation that illustrates the flow of inputs and outputs in a job analysis. It provides a clear and systematic view of the different steps and activities involved in a particular job. By using symbols and arrows, a process chart helps to identify the sequence of tasks, decision points, and interactions between different departments or individuals. This tool is commonly used in business process improvement and workflow analysis to identify bottlenecks, inefficiencies, and opportunities for optimization.

    Rate this question:

  • 18. 

    A ________ is the time it takes to complete a job.

    • Work cycle

    • Work week

    • Shift

    • Duty

    Correct Answer
    A. Work cycle
    Explanation
    A work cycle refers to the time it takes to complete a job. It represents the duration required to finish a particular task or assignment. This term is commonly used in various industries to measure productivity and efficiency. It indicates the period from the start of a task until its completion, encompassing all the necessary steps and actions involved in the process.

    Rate this question:

  • 19. 

    The rethinking and redesign of business processes to achieve dramatic improvements in performance is called ________.

    • Job redesign

    • Reengineering

    • Process engineering

    • Job enlargement

    Correct Answer
    A. Reengineering
    Explanation
    Reengineering refers to the process of rethinking and redesigning business processes in order to achieve significant improvements in performance. It involves analyzing and restructuring existing processes to eliminate inefficiencies, reduce costs, and enhance productivity. This approach focuses on fundamental changes rather than incremental improvements, aiming to transform the way work is done within an organization. Job redesign, process engineering, and job enlargement are related concepts but do not capture the same level of comprehensive transformation as reengineering.

    Rate this question:

  • 20. 

    Which data collection method is most frequently used in conjunction with direct observation?

    • Interview

    • Questionnaire

    • Electronic log

    • Survey

    Correct Answer
    A. Interview
    Explanation
    The data collection method most frequently used in conjunction with direct observation is an interview. This is because interviews allow researchers to gather additional information and insights directly from the participants, which can complement and enhance the observations made during direct observation. Through interviews, researchers can ask specific questions, clarify any uncertainties, and gain a deeper understanding of the observed behaviors or phenomena. Interviews provide a more comprehensive and holistic approach to data collection when used alongside direct observation.

    Rate this question:

  • 21. 

    Jerome, a manager at an electronics company, needs to gather job analysis information from a large number of employees who perform similar work. Which of the following would be most appropriate for Jerome?

    • Observing all employees

    • Interviewing the HR manager

    • Holding a group interview with a supervisor

    • Conducting telephone surveys of all employees

    Correct Answer
    A. Holding a group interview with a supervisor
    Explanation
    Holding a group interview with a supervisor would be most appropriate for Jerome because it allows him to gather job analysis information from a large number of employees who perform similar work. The supervisor can provide insights and feedback based on their interactions and observations of the employees' job tasks and responsibilities. This method also saves time and resources compared to individually observing or interviewing all employees or conducting telephone surveys.

    Rate this question:

  • 22. 

    Interviews for the purpose of collecting job analysis data will most likely address all of the following topics EXCEPT ________.

    • Hazardous conditions

    • Primary work duties

    • Required education

    • Personal hobbies

    Correct Answer
    A. Personal hobbies
    Explanation
    During interviews for job analysis, it is important to gather information related to the job requirements and qualifications. This includes hazardous conditions, primary work duties, and required education. However, personal hobbies are not relevant to the job analysis process as they do not directly impact job performance or qualifications. Therefore, personal hobbies will not be addressed during these interviews.

    Rate this question:

  • 23. 

    An employer is required to make a "reasonable accommodation" for a disabled individual in which of the following situations?

    • If a disabled person has the necessary skills, education, and experience to perform the job but is prevented by the job's current structure

    • When an employer fails to provide a job description for a position that a disabled person would most likely be able to perform

    • When an employer fails to provide a job description for a position that a disabled person would most likely be able to perform

    • Each time that a disabled individual applies for a position

    Correct Answer
    A. If a disabled person has the necessary skills, education, and experience to perform the job but is prevented by the job's current structure
    Explanation
    In this situation, the employer is required to make a "reasonable accommodation" for a disabled individual if they have the necessary skills, education, and experience to perform the job but are prevented by the job's current structure. This means that if the disabled person is qualified for the job but faces barriers due to the way the job is set up, the employer must make adjustments or modifications to enable the person to perform the job effectively. This could include changes to the physical environment, work schedule, or job duties to accommodate the individual's disability.

    Rate this question:

  • 24. 

    The ________ lists a job's specific duties as well as the skills and training needed to perform a particular job.

    • Organization chart

    • Job analysis

    • Work aid

    • Job description

    Correct Answer
    A. Job description
    Explanation
    A job description is a document that outlines the specific duties, responsibilities, and requirements of a particular job. It provides a detailed overview of the tasks and skills needed to perform the job effectively. It is used by employers to communicate expectations to potential candidates and by employees to understand their roles and responsibilities within the organization. A job description helps in clarifying job roles, setting performance expectations, and ensuring that the right skills and qualifications are sought during the hiring process.

    Rate this question:

  • 25. 

    Who argued that the best way to motivate workers is to build opportunities for challenge and achievement into their jobs via job enrichment?

    • Adam Smith

    • Frederick Taylor

    • Frederick Herzberg

    • Abraham Maslow

    Correct Answer
    A. Frederick Herzberg
    Explanation
    Frederick Herzberg argued that the best way to motivate workers is to build opportunities for challenge and achievement into their jobs via job enrichment. Job enrichment involves giving employees more responsibility, autonomy, and opportunities for growth and development in their roles. This approach focuses on providing intrinsic motivators, such as a sense of accomplishment and personal growth, rather than relying solely on external rewards or punishments. Herzberg believed that by enriching jobs, employees would be more satisfied, motivated, and engaged, leading to higher levels of performance and productivity.

    Rate this question:

  • 26. 

    Purrfect Pets is a local pet supply store with a following of loyal customers who appreciate the personal service the store's employees provide. After a very profitable year, Purrfect Pets is expanding by opening two more stores. Before hiring employees for the new stores, the manager is considering the idea of conducting a job analysis for each position. Which of the following, if true, would best support the argument that the manager should conduct group interviews to gather job analysis information?

    • Purrfect Pets is an excellent place to work because of the positive work environment.

    • Most of the young employees of Purrfect Pets would feel awkward during a one-on-one interview

    • Employees at Purrfect Pets work well with their colleagues, and few staffing conflicts occur.

    • Numerous employees at Purrfect Pets perform similar tasks during the work day.

    Correct Answer
    A. Numerous employees at Purrfect Pets perform similar tasks during the work day.
    Explanation
    The fact that numerous employees at Purrfect Pets perform similar tasks during the work day supports the argument that the manager should conduct group interviews to gather job analysis information. Group interviews would allow the manager to observe and gather information about the common tasks performed by employees, as well as any variations or additional responsibilities. This would provide a comprehensive understanding of the job requirements and help in identifying the necessary skills and qualifications for hiring employees for the new stores.

    Rate this question:

  • 27. 

    A(n) ________ is used to collect quantifiable data concerning the duties and responsibilities of various jobs.

    • Electronic diary/log

    • Group interview

    • Position analysis questionnaire

    • Internet-based survey

    Correct Answer
    A. Position analysis questionnaire
    Explanation
    A position analysis questionnaire is used to collect quantifiable data concerning the duties and responsibilities of various jobs. This questionnaire helps in analyzing and evaluating the tasks, skills, and qualifications required for a particular position. It allows organizations to gather objective information about job roles, which can be used for job design, performance evaluations, and compensation decisions. The questionnaire includes specific questions related to job tasks, knowledge, skills, and abilities, which are then used to create job descriptions and specifications.

    Rate this question:

  • 28. 

    Experts at the ________ performed the earliest form of job analysis and published the Dictionary of Occupational Titles.

    • EEOC

    • DOL

    • BLS

    • DHS

    Correct Answer
    A. DOL
    Explanation
    The correct answer is DOL, which stands for the Department of Labor. The Department of Labor is responsible for conducting job analysis and publishing the Dictionary of Occupational Titles, which provides detailed information about various occupations. They have been performing this task since the earliest form of job analysis, making them the experts referred to in the question.

    Rate this question:

  • 29. 

    Which term refers to the holistic, integrated and results and goal-oriented process of planning, recruiting, selecting, developing, managing, and compensating employees?

    • Job analysis

    • HR alignment

    • Strategic planning

    • Talent management

    Correct Answer
    A. Talent management
    Explanation
    Talent management refers to the holistic, integrated, and results and goal-oriented process of planning, recruiting, selecting, developing, managing, and compensating employees. It encompasses various HR activities aimed at attracting, developing, and retaining talented individuals within an organization. This includes activities such as workforce planning, performance management, training and development, succession planning, and compensation management. By focusing on the entire employee lifecycle, talent management ensures that organizations have the right people in the right roles, with the necessary skills and competencies to drive organizational success.

    Rate this question:

  • 30. 

    Which of the following is an example of business process reengineering?

    • Using computerized systems to combine separate tasks

    • Creating a visual chart for work flow procedures

    • Assigning additional activities to new employees

    • Developing employee skills and behaviors

    Correct Answer
    A. Using computerized systems to combine separate tasks
    Explanation
    Using computerized systems to combine separate tasks is an example of business process reengineering. This involves using technology to streamline and automate processes by integrating and consolidating different tasks into a single system. This can help improve efficiency, reduce errors, and save time and resources. By eliminating unnecessary steps and manual work, businesses can achieve significant improvements in productivity and effectiveness.

    Rate this question:

  • 31. 

    What is the final step in conducting a job analysis?

    • Writing a job description and job specifications

    • Validating all of the collected job data

    • Collecting data on specific job activities

    • Reviewing relevant background information

    Correct Answer
    A. Writing a job description and job specifications
    Explanation
    The final step in conducting a job analysis is to write a job description and job specifications. This involves documenting the responsibilities, tasks, and requirements of the job, as well as the qualifications and skills needed by the potential candidates. By creating a clear and detailed job description and job specifications, organizations can effectively communicate the expectations and requirements of the job to potential applicants, ensuring a more efficient and effective recruitment and selection process.

    Rate this question:

  • 32. 

    For which of the following jobs is direct observation NOT a recommended method for collecting job analysis data?

    • Assembly-line worker

    • Accounting clerk

    • Attorney

    • Nurse

    Correct Answer
    A. Attorney
    Explanation
    Direct observation is not a recommended method for collecting job analysis data for an attorney because their work involves confidential and privileged information. Attorneys often deal with sensitive legal matters and client confidentiality, which makes it difficult to directly observe their work without violating ethical and legal boundaries. Therefore, alternative methods such as interviews, questionnaires, or analyzing documents and case files would be more appropriate for collecting job analysis data for attorneys.

    Rate this question:

  • 33. 

    During the job analysis process, the primary purpose of having workers review and modify data collected about their current positions is to ________.

    • Confirm that the information is correct and complete

    • Provide a legal benchmark for employer lawsuits

    • Encourage employees to seek additional job training

    • Validate the job specification list provided by HR

    Correct Answer
    A. Confirm that the information is correct and complete
    Explanation
    During the job analysis process, it is important to have workers review and modify data collected about their current positions to confirm that the information is correct and complete. This allows for any discrepancies or inaccuracies to be identified and corrected, ensuring that the job analysis is accurate and reliable. By involving the workers in this process, it also promotes transparency and employee engagement, as they have the opportunity to provide input and make sure that their job responsibilities and requirements are properly reflected in the data collected. This helps to ensure that the job analysis results in an accurate representation of the current positions within the organization.

    Rate this question:

  • 34. 

    Which of the following terms refers to redesigning jobs in a way that increases the opportunities for the worker to experience feelings of responsibility, achievement, growth, and recognition?

    • Job rotation

    • Job enrichment

    • Job reengineering

    • Job enlargement

    Correct Answer
    A. Job enrichment
    Explanation
    Job enrichment refers to redesigning jobs in a way that increases the opportunities for the worker to experience feelings of responsibility, achievement, growth, and recognition. It involves adding more meaningful tasks, autonomy, and decision-making authority to a job, allowing employees to have a greater sense of control and satisfaction in their work. This can lead to increased motivation, engagement, and overall job satisfaction for the employees.

    Rate this question:

  • 35. 

    Which of the following guidelines is most likely recommended to managers conducting a job analysis?

    • Use one tool for gathering information to maintain the validity of the final results.

    • Rely on the human resource manager to complete questionnaires and verify data.

    • Conduct group interviews without supervisors present to ensure accuracy

    • Ensure that the questions and the process are clarified to employees

    Correct Answer
    A. Ensure that the questions and the process are clarified to employees
    Explanation
    Managers conducting a job analysis are most likely recommended to ensure that the questions and the process are clarified to employees. This is important because it helps in obtaining accurate and reliable information from employees. By clarifying the questions and the process, managers can ensure that employees understand what is being asked of them and can provide relevant and meaningful responses. This helps in maintaining the validity of the final results and ensures that the job analysis is conducted effectively.

    Rate this question:

  • 36. 

    Which of the following is identified by the FLSA status section of a job description?

    • Whether the employer is a non-profit organization

    • Whether a job is exempt or nonexempt

    • Whether the employer is a private or public firm

    • Whether a job requires a college degree

    Correct Answer
    A. Whether a job is exempt or nonexempt
    Explanation
    The FLSA status section of a job description identifies whether a job is exempt or nonexempt. This distinction is important because it determines whether an employee is eligible for overtime pay or not. Exempt employees are not entitled to overtime pay, while nonexempt employees are. The FLSA (Fair Labor Standards Act) provides guidelines and regulations regarding minimum wage, overtime pay, and other labor standards, and the exempt/nonexempt classification is a crucial aspect of these regulations.

    Rate this question:

  • 37. 

    Which of the following is the primary source of information an employer uses to write a job specification?

    • Job summary

    • Job description

    • Performance standards

    • Personnel replacement charts

    Correct Answer
    A. Job description
    Explanation
    The primary source of information an employer uses to write a job specification is the job description. A job description outlines the duties, responsibilities, qualifications, and requirements of a specific job. It provides a detailed overview of what the job entails and helps the employer understand the skills and qualifications needed for the position. By referring to the job description, the employer can accurately define the job specifications, including the necessary qualifications, experience, and skills required for the role.

    Rate this question:

  • 38. 

    Murray, Inc. emphasizes a desire for detail-oriented, motivated employees with strong social skills as indicated in the firm's job ________.

    • Specifications

    • Analysis

    • Reports

    • Descriptions

    Correct Answer
    A. Specifications
    Explanation
    The correct answer is "specifications" because specifications refer to the detailed requirements and qualities that Murray, Inc. is looking for in potential employees. This includes being detail-oriented, motivated, and having strong social skills. Job specifications outline the specific qualifications and characteristics that the company is seeking in candidates for a particular position.

    Rate this question:

  • 39. 

    Which of the following is the primary disadvantage of using questionnaires to gather job analysis information?

    • Questionnaires are the most expensive method of collecting data.

    • Supervisors are required to verify all collected questionnaire data.

    • Questionnaires are too open-ended for statistical information.

    • Developing and testing questionnaires is time-consuming.

    Correct Answer
    A. Developing and testing questionnaires is time-consuming.
    Explanation
    The primary disadvantage of using questionnaires to gather job analysis information is that developing and testing questionnaires is time-consuming. This means that it takes a significant amount of time and effort to create and refine the questionnaires before they can be used to collect data. This can slow down the overall process of gathering job analysis information and may delay decision-making or other actions that rely on this data.

    Rate this question:

  • 40. 

    All of the following types of information will most likely be collected by a human resources specialist through a job analysis EXCEPT ________.

    • Work activities

    • Human behaviors

    • Performance standards

    • Employee benefits options

    Correct Answer
    A. Employee benefits options
    Explanation
    A human resources specialist conducts a job analysis to gather information about various aspects of a job. This includes work activities, human behaviors, and performance standards, as these factors are crucial in understanding the requirements and expectations of the job. However, employee benefits options are not typically considered as part of a job analysis. Employee benefits are related to compensation and are usually determined separately from the job analysis process. Therefore, this type of information is not collected by a human resources specialist during a job analysis.

    Rate this question:

  • 41. 

    Allison, a manager at a large clothing retail store, needs to determine essential duties that have not been assigned to specific employees. Which of the following would most likely provide Allison with this information?

    • Work activities

    • Job context

    • Job analysis

    • Performance standards

    Correct Answer
    A. Job analysis
    Explanation
    Job analysis is the most likely option to provide Allison with the essential duties that have not been assigned to specific employees. Job analysis involves systematically gathering information about the tasks, responsibilities, and requirements of a particular job. By conducting a job analysis, Allison can identify the specific duties that need to be assigned to employees and ensure that all essential tasks are covered. This process helps in determining the essential duties and responsibilities of a job, which can then be used for various HR functions such as recruitment, training, and performance management.

    Rate this question:

  • 42. 

    The primary drawback of performing a job analysis regards the ________.

    • Unverifiable data a job analysis typically provides

    • Certification required to conduct a job analysis

    • Amount of time a job analysis takes to complete

    • Redundant information gathered during a job analysis

    Correct Answer
    A. Amount of time a job analysis takes to complete
    Explanation
    Performing a job analysis can be time-consuming, which is the primary drawback mentioned in the question. Job analysis involves collecting and analyzing data about job tasks, responsibilities, skills, and qualifications. This process requires conducting interviews, observations, and surveys, which can be time-consuming, especially for complex or large organizations. The time required for a job analysis can delay decision-making processes, recruitment, and training initiatives, which may impact the overall efficiency and productivity of the organization.

    Rate this question:

  • 43. 

    What is the primary benefit of using a position analysis questionnaire to gather data for a job analysis?

    • Providing the opportunity for employees to vent job frustrations

    • Sorting information for government statistics and records

    • Classifying jobs for the purpose of assigning salaries

    • Uncovering important yet infrequent job tasks

    Correct Answer
    A. Classifying jobs for the purpose of assigning salaries
    Explanation
    The primary benefit of using a position analysis questionnaire to gather data for a job analysis is to classify jobs for the purpose of assigning salaries. This means that the questionnaire helps in determining the appropriate salary level for different positions based on the tasks, responsibilities, and requirements of the job. By gathering data through the questionnaire, organizations can effectively evaluate and compare different job positions, ensuring fair and consistent salary structures within the company.

    Rate this question:

  • 44. 

    One of the problems with direct observation is ________, which is when workers alter their normal activities because they are being watched.

    • Flexibility

    • Falsification

    • Reactivity

    • Diversion

    Correct Answer
    A. Reactivity
    Explanation
    Reactivity refers to the phenomenon where workers modify their usual behavior when they know they are being observed. This can lead to inaccurate or biased observations as individuals may act differently than they would in their normal work environment. Reactivity is a common challenge in direct observation methods as it can affect the validity and reliability of the data collected.

    Rate this question:

  • 45. 

    Which of the following describes a job in terms of measurable and observable behaviors that an employee must exhibit to do the job well?

    • Competency-based job analysis

    • Department of Labor procedure

    • Functional job analysis

    • High-performance work matrix

    Correct Answer
    A. Competency-based job analysis
    Explanation
    Competency-based job analysis refers to a method of evaluating a job based on the specific skills, knowledge, and behaviors required to perform it effectively. This approach focuses on identifying the observable and measurable behaviors that an employee must exhibit to excel in the job. It helps in determining the core competencies and performance standards needed for success in the role, allowing organizations to align their recruitment, selection, training, and performance management processes accordingly.

    Rate this question:

  • 46. 

    All of the following requirements are typically addressed in job specifications EXCEPT ________.

    • Desired personality traits

    • Required education levels

    • Necessary experience

    • Working conditions

    Correct Answer
    A. Working conditions
    Explanation
    In job specifications, employers typically outline the necessary qualifications and skills required for a particular job. This includes the required education levels, necessary experience, and even desired personality traits. However, working conditions are not typically addressed in job specifications. Working conditions refer to factors such as the physical environment, work schedule, and any specific demands or hazards associated with the job. These details are usually discussed during the interview or orientation process, rather than being explicitly listed in the job specifications.

    Rate this question:

  • 47. 

    Which of the following questions will most likely be addressed by a manager who is writing a job description based on a competency-based job analysis?

    • What are the typical duties associated with this job?

    • What are the working conditions and safety issues related to this job?

    • What opportunities for advancement are available to an employee in this job?

    • What should the employee be able to do in order to competently perform this job?

    Correct Answer
    A. What should the employee be able to do in order to competently perform this job?
    Explanation
    A manager who is writing a job description based on a competency-based job analysis would most likely address the question "What should the employee be able to do in order to competently perform this job?" This is because a competency-based job analysis focuses on identifying the specific skills, knowledge, and abilities that are necessary for successful job performance. By answering this question, the manager can outline the specific competencies and qualifications required for the job, which can then be used to guide the recruitment, selection, and training processes.

    Rate this question:

  • 48. 

    According to the ADA, job duties that employees must be able to perform, with or without reasonable accommodation, are called ________.

    • Job requirements

    • Essential job functions

    • Work activities

    • Job specifications

    Correct Answer
    A. Essential job functions
    Explanation
    The correct answer is "essential job functions." According to the ADA (Americans with Disabilities Act), essential job functions are the duties that employees must be able to perform, with or without reasonable accommodation. These functions are the fundamental tasks that are necessary for the job and cannot be eliminated or reassigned to other employees. Determining the essential job functions is important for employers to ensure compliance with ADA regulations and to make appropriate accommodations for employees with disabilities.

    Rate this question:

  • 49. 

    When a sales job is being filled by an untrained individual, the job specifications list will most likely include ________ as a way to predict which candidate will perform the job well.

    • Age and gender

    • Past job performance

    • Relevant certification

    • Personality traits

    Correct Answer
    A. Personality traits
    Explanation
    When a sales job is being filled by an untrained individual, the job specifications list will most likely include personality traits as a way to predict which candidate will perform the job well. This is because personality traits such as confidence, persuasiveness, and ability to build relationships are crucial for success in sales. While age and gender may not be relevant factors for predicting job performance, past job performance and relevant certification can also be important indicators, but personality traits are often considered as a primary factor in selecting sales candidates.

    Rate this question:

Quiz Review Timeline (Updated): Mar 22, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 22, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Jan 31, 2019
    Quiz Created by
    Jake
Back to Top Back to top
Advertisement
×

Wait!
Here's an interesting quiz for you.

We have other quizzes matching your interest.