Hotel Management - Qp4 - Quiz, Flashcards & Trivia

1. The functional effectiveness of work can only be achieved if people are supplied with accurate job descriptions.

True

False

Accurate job descriptions are essential for achieving functional effectiveness in work. Job descriptions provide clarity and understanding about the roles, responsibilities, and expectations associated with a particular job. When people are supplied with accurate job descriptions, they have a clear understanding of what is expected from them, which helps them perform their tasks effectively and efficiently. It also helps in avoiding confusion, conflicts, and duplication of work. Therefore, accurate job descriptions play a crucial role in ensuring the functional effectiveness of work.

Explanation

Accurate job descriptions are essential for achieving functional effectiveness in work. Job descriptions provide clarity and understanding about the roles, responsibilities, and expectations associated with a particular job. When people are supplied with accurate job descriptions, they have a clear understanding of what is expected from them, which helps them perform their tasks effectively and efficiently. It also helps in avoiding confusion, conflicts, and duplication of work. Therefore, accurate job descriptions play a crucial role in ensuring the functional effectiveness of work.

2. Work varies widely from hard physical effort to highly skilled and clerical work.

True

False

The statement is suggesting that work can range from physically demanding tasks to more specialized and administrative work. This implies that there is a wide range of job types and responsibilities, supporting the idea that work does indeed vary widely in terms of the level of physical effort and skill required. Therefore, the correct answer is True.

Explanation

The statement is suggesting that work can range from physically demanding tasks to more specialized and administrative work. This implies that there is a wide range of job types and responsibilities, supporting the idea that work does indeed vary widely in terms of the level of physical effort and skill required. Therefore, the correct answer is True.

3. Job analysis is the process by means of which all relevant information regarding a specific post is collected.

True

False

Job analysis is indeed the process of gathering all relevant information about a specific job position. This includes collecting data about the tasks, duties, responsibilities, and required qualifications for the job. This information is crucial for various HR functions such as recruitment, selection, performance appraisal, and compensation. Therefore, the statement "Job analysis is the process by means of which all relevant information regarding a specific post is collected" is accurate and true.

Explanation

Job analysis is indeed the process of gathering all relevant information about a specific job position. This includes collecting data about the tasks, duties, responsibilities, and required qualifications for the job. This information is crucial for various HR functions such as recruitment, selection, performance appraisal, and compensation. Therefore, the statement "Job analysis is the process by means of which all relevant information regarding a specific post is collected" is accurate and true.

4. It is useful to review ______ job descriptions and organisation charts in order to identify the job to be analysed.

New

Existing

To identify the job to be analyzed, it is useful to review existing job descriptions and organization charts. This suggests that the organization already has established job descriptions and a structure in place. By reviewing these existing documents, one can gain a better understanding of the roles and responsibilities associated with different positions within the organization. This information is crucial for accurately analyzing and evaluating a specific job within the organization.

Explanation

To identify the job to be analyzed, it is useful to review existing job descriptions and organization charts. This suggests that the organization already has established job descriptions and a structure in place. By reviewing these existing documents, one can gain a better understanding of the roles and responsibilities associated with different positions within the organization. This information is crucial for accurately analyzing and evaluating a specific job within the organization.

5. A job description programme should be devised only to meet problems in a particular firm.

True

False

The statement is false because a job description program should not be devised only to meet problems in a particular firm. A job description program is designed to provide a clear understanding of the roles, responsibilities, and requirements of a job within an organization. It helps in attracting suitable candidates, setting performance expectations, and facilitating effective communication within the organization. Therefore, a job description program should be developed to meet the needs of the organization as a whole, rather than just addressing specific problems.

Explanation

The statement is false because a job description program should not be devised only to meet problems in a particular firm. A job description program is designed to provide a clear understanding of the roles, responsibilities, and requirements of a job within an organization. It helps in attracting suitable candidates, setting performance expectations, and facilitating effective communication within the organization. Therefore, a job description program should be developed to meet the needs of the organization as a whole, rather than just addressing specific problems.

6. Match the following statements:

This is defined as the smallest steps into which it is practicable to sub-divide any work activity without analysing the separate motions, movements and mental processes involved.

This comprises one or more elements and is one of the distinct activities, which constitute those logical and necessary steps to be taken in job performance.

A term which is sometimes used to refer to a large segment of work, which is performed by an individual.

This is the process of collecting, by means of observation, questionnaires interviews and other methods, pertinent information regarding the nature of a specific job.

This refers to a written analysis of the fundamental tasks, duties and responsibilities of an employee.

This is a summary of the skills, abilities, qualifications and background, which are required for the satisfactory performance of a job.

Submit

7. McCormick in 1989 mentioned two factors, which illustrate the importance of work-study. These factors are "the functional effectiveness of work" and "human welfare in work".

True

False

McCormick in 1989 did not mention the two factors "the functional effectiveness of work" and "human welfare in work" to illustrate the importance of work-study. Therefore, the statement is false.

Explanation

McCormick in 1989 did not mention the two factors "the functional effectiveness of work" and "human welfare in work" to illustrate the importance of work-study. Therefore, the statement is false.

8. After carrying out a job analysis and providing a job description, the next step is to determine what type of jobs are required in the enterprise.

True

False

The next step after carrying out a job analysis and providing a job description is not to determine what type of jobs are required in the enterprise. The next step would typically involve determining the specific qualifications, skills, and competencies required for the identified job roles in order to effectively recruit, select, and hire suitable candidates.

Explanation

The next step after carrying out a job analysis and providing a job description is not to determine what type of jobs are required in the enterprise. The next step would typically involve determining the specific qualifications, skills, and competencies required for the identified job roles in order to effectively recruit, select, and hire suitable candidates.