Conflict Management Quiz To Test Your Knowledge

10 Questions | By Ecllcorporate | Updated: Jun 14, 2022 | Attempts: 35170

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Conflict Management Quiz To Test Your Knowledge - Quiz

Do you know everything about conflict management? You can take this conflict management quiz to test your knowledge and check how much you know about conflict management skills. Conflict management is all about identifying and handling any conflicts fairly and efficiently. This quiz is all about conflict management, and taking up this quiz will surely help you increase your knowledge. Play the quiz and try to answer more and more questions correctly for a perfect score! All the best, and don't forget to share your result!

Questions and Answers

1.

The best conflict management style is
- A.
  
  The avoiding style
- B.
  
  The problem-solving style
- C.
  
  The bargaining style
- D.
  
  The smoothing style
2.

When you have been experiencing conflict with someone else, you should remember to
- A.
  
  Always apologize
- B.
  
  Always compromise
- C.
  
  Compromise, if needed
- D.
  
  Always argue
3.

When experiencing conflict, you are always gonna build better relationships by compromising on the issues.
- A.
  
  True
- B.
  
  Never true
- C.
  
  Mostly true
- D.
  
  True, in some cases
4.

One of the most beneficial and critical skills in conflict resolution is
- A.
  
  Problem-solving
- B.
  
  Communication
- C.
  
  Trust
- D.
  
  None of these
5.

The conflict can sometimes be clarified through
- A.
  
  Using power
- B.
  
  Argument
- C.
  
  Communication
- D.
  
  None of these
6.

The first thing that has to be done when resolving a conflict with someone is to
- A.
  
  Assertively but diplomatically state your perspective
- B.
  
  Brainstorm possible solutions to the problem
- C.
  
  Slap some sense into them
- D.
  
  Listen to their perspective
7.

When resolving conflict, it becomes essential to make eye contact (most) in which of the following circumstances?
- A.
  
  When you are brainstorming
- B.
  
  When you are problem-solving
- C.
  
  When you are listening
- D.
  
  When you are assertively stating your point
8.

You should use the forcing conflict management style when
- A.
  
  You need to arrive at a workable solution under time pressure
- B.
  
  A creative solution is critical
- C.
  
  Quick, decisive action is important
- D.
  
  People need to work through their emotions surrounding the conflict
9.

What is the most useful question to ask to discover the interests of the other person?
- A.
  
  Why?
- B.
  
  When?
- C.
  
  What?
- D.
  
  Who?
10.

Which conflict management styles can get you into the most trouble?
- A.
  
  The avoiding style
- B.
  
  The problem-solving style
- C.
  
  The forcing style
- D.
  
  The bargaining style