Muscle, nervous, epithelial, and connective
Nervous, connective, vascular, and epithelial
Epithelial, nervous, vascular, and epidermis
Muscle, epithelial, blood, and connective
Muscle, epithelial, nervous, and vessels
Gallbladder, liver, and pancreas
Pancreas, anus, and liver
Liver, mouth, and esophagus
Large, intestine, anus, and stomach
Esophagus, gallbladder, and pancreas
Inflammation of the prostate
Inflammation of the cervix
Swelling of the testes
Inflammation of the testes
Leukocytes are white blood cells
Leukocytes fight infection
Leukocytes produce antibodies
Leukocytes are part of the circulatory system
Leukocytes are responsible for blood clotting
Inflammation of a tendon
Injury to a muscle
Progressive wasting of muscle tissue
Protection from sunlight
Protection from microorganisms
Regulation of temperature
Transportation of immune cells
The control center that directs the activity of the cells
A gel-like fluid in the cell
A cell membrane
Inflammation of a joint.
Inflammation of the stomach.
Inflammation of the gallbladder.
Chronic degenerative disease of the liver.
Errors in their thinking.
Grief and loss.
Needs and desires.
A means to bring upsetting emotions to the surface of an individual’s consciousness.
Ways to strike out in anger in difficult situations.
Strategies individuals use to avoid difficult or painful feelings.
One type of mood swing experienced by individuals suffering from bipolar disorder.
A way for humans to avoid talking to each other.
The CMA credential must be renewed every five years.
The CMA credential may be renewed by retaking the certifying examination.
The CMA credential is required in order to practice in the medical assisting profession.
The CMA credential may be renewed by earning continuing education units (CEUs).
A current CMA credential may help in career advancement and financial compensation.
Registered Medical Assistants (RMA)
Commission on Accreditation of Allied Health Education Programs (CAAHEP)
American Medical Association (AMA)
American Association of Medical Assistants (AAMA)
American Medical Technologists (AMT)
Letter of recommendation
A new patient demanding to speak with the physician before making an appointment
The emergency room calling about admitting an established patient with chest pain
The intensive care unit requesting a diet order for tomorrow on one of the physician’s patients
A pharmaceutical representative excited about a new discovery in medicine
A patient requesting a prescription refill
Patient medical records, coding books, and office policy manual
Appointment book, calendar, message pad or notepad, and pen and pencil
Reminder cards, appointment book, and pen and pencil
New patient registration forms and change of address forms
Notepad, medical dictionary, and pen and pencil
Reason for the visit.
Daytime phone number.
Type of insurance.
Name of the patient.
Give just basic information because the neighbor is such a good friend to the patient.
Tell the neighbor that she should know better than to be prying into someone else’s business.
Tell the neighbor she needs to come into the office to discuss any information about the patient because the phone lines are not secure.
Tactfully refuse to release any patient information without the patient’s written permission.
Ask the neighbor to accompany the patient on her next office visit.
Speak a little more slowly and a little more loudly.
Shout so that he or she will not have to repeat the information too many times.
Ask to speak to a family member to be sure that the information is received correctly.
Tell the patient that he or she will mail a response to the patient’s questions as soon as possible.
Spell out each word so that the patient can write down the information.
Transfer the call to the physician because the patient is becoming upset.
Transfer the call to the office manager, who may be able to get the patient’s name and phone number.
Ask the caller not to call back until she is prepared to give the requested information.
Tell the caller that unidentified calls are never transferred to the physician and then hang up.
Ask the caller to send a letter to the physician.
Member of the patient’s family
A gunshot wound
A sexually transmitted disease
A negative result for HIV
A case of pertussis
Res ipsa loquitur
Health maintenance organization
Information documented in the medical record may be used to reassure an employer about the health of an employee.
Information documented in the medical record may be used in a court of law in the defense of a physician being sued.
Information documented in the medical record may be used to provide information to referring physicians.
Information documented in the medical record may be used to gather statistical information for research.
Information documented in the medical record allows physicians to keep track of the medical treatments and care provided to a patient.
An employee’s job performance.
An employee’s political affiliation.
Recent disciplinary actions against the employee.
Recent work incidences.
An employee in a locked file.
“How are you today, Mrs. Jones?”
“Do you have any questions about your diet?”
“Would you please describe the exercises you do each day that tend to cause the chest pain you are experiencing?”
“Do you enjoy the foods on the low-sodium list the nutritionist gave you?”
“Are you happy with the progress you are making?”
Annually in April
Annually in January
Biannually in January and June
Quarterly in March, June, September, and December
Every time there is a change in the employee’s work status
All elderly patients have difficulty walking.
Some elderly patients have difficulty hearing.
Many patients have some type of vision impairment.
A lot of patients have memory lapses.
A few elderly patients have high blood pressure.
Mats on the floors near entryways to prevent patient falls because of wet floors
Widened corridors enabling easy movement of wheelchairs
Bathroom stalls with handrails
Braille signs to mark the elevator levels
Examining rooms designed to allow easy movement of wheelchairs
Joint Commission on the Accreditation of Healthcare Organizations (JCAHO)
Drug Enforcement Administration (DEA)
Occupational Safety and Health Administration (OSHA)
Health Insurance Portability and Accountability Act (HIPAA)
Food and Drug Administration (FDA)
Offer and acceptance.
A legal subject matter.
Signatures made by mentally competent emancipated minors.
A valid consideration or something of value.
Any two individuals.
Impersonating another physician.
Providing substandard care.
Practicing without a license.
Prescribing legal drugs.
An individual who will be responsible for all decisions should the patient become physically and mentally incapable of making decisions.
Considered to be the patient’s primary care physician.
An attorney who will be able to make the best legal decisions for the patient.
The person chosen to make the final decisions about the patient’s end-of-life healthcare.
The medical assistant in the physician’s office who is charge of billing and insurance reimbursement.
A positive result for HIV
A case of rubeola
A case of bronchitis
More control for employers over employee non-working hours.
Safer and healthier working environments for employees.
Enforcements of its safety regulations.
Training and education on safety issues for employers and employees.
Compliance assistance to worksites.
To increase the waiting time for specimen results.
To develop comprehensive standards for better accuracy.
To improve reliability of testing in smaller facilities.
To categorize lab tests by complexity for better regulation.
To decrease waiting time for specimen results.
Providing ramps for easier access to buildings
Providing elevators in buildings having more than one level
Widening doorways to accommodate wheelchairs
Replacing stairs with elevators in all buildings
Placing handrails and grip bars in bathrooms
Res ipsa loquitur