These quiz is prepared to take for whom want to measure the knowledge and ability only. This is not the only way to cheat other but it can improve your knowledge base on what you have learn.
Reboot the web server.
Replace the NIC of the computer.
Ask the user to log off and log on again.
Ask the user what URL has been typed and what error message displays.
Top-down
Bottom-up
Substitution
Trial-and-error
Divide-and-conquer
Check the NIC, and then check the cabling.
Check the workstation TCP/IP configuration.
Test all cables, and then test layer by layer up the OSI model.
Attempt to Telnet, and then test layer by layer down the OSI model.
Having a backup ISR
Running network monitoring applications
Documenting the troubleshooting process
Keeping a record of system upgrades and software versions
Keeping spare switches, routers, and other equipment available
Hardware failure
Software configuration
Devices not able to ping
Loose cable connections
Device driver configuration
Ipconfig
Ipconfig /all
Ipconfig /renew
Ipconfig /release
Ipconfig
Netstat
Nslookup
Ping
Tracert
Ipconfig
Netstat
Nslookup
Tracert
Top-down
Bottom-up
Substitution
Divide-and-conquer
Self-diagnostics have not completed.
The power supply is the source of the problem.
The ports are operational and are receiving traffic.
The ports are operational, but no traffic is flowing.
There are no cables plugged into those ISR ports.
A straight-through cable is being used
The connectors at both ends of the cable are RJ-45.
The RJ-45 connectors are crimped onto the cable jacket.
A crossover cable is being used.
The host IP address is incorrect.
The host subnet mask is incorrect.
The host default gateway is incorrect.
The wired connection is the wrong type of cable.
The Linksys integrated router does not support wireless.
SSID
Authentication
MD5 checksum
Antennae type
Encryption key
Configuring NAT
Broadcasting the SSID
Using open authentication
Enabling MAC address filters
Using the default internal IP address
The host WEP key is incorrect.
The host IP address is incorrect.
The host subnet mask is incorrect.
The host default gateway is incorrect.
The integrated router internal IP address is incorrect.
The host IP address is incorrect.
The host subnet mask is incorrect.
The host default gateway is incorrect.
The wired connection is the wrong type of cable.
The Linksys integrated router does not support wireless.
DNS server address
MAC address
Default gateway
Static IP address
Dynamic IP address
Router status page
Wireless card settings
Router operating system version
Local host operating system version
Connectivity status as indicated by LEDs
Ensure the correct cable is used.
Ensure the SSID is the same on both devices.
Ensure both devices have the same IP address.
Ensure the link status LED on the integrated router is lit.
Ensure the encryption type on both devices match.
After the network is installed and running optimally
After a virus outbreak is discovered on the network
After major changes are implemented on the network
After several computers are added to the network
At the end of the work week
Identifying when the problem occurred
Determining if other users are currently logged into the computer
Updating network diagrams and documentation
Implementing the solution to the problem
Running a network baseline test
Remote access uses a live chat feature.
Users have to be present so that they can view LEDs and change cables if necessary.
Diagnostics can be run without a technician being present at the site.
FAQs can be consulted more easily.
Final resolution
Repetitive measures
Number of people involved in the problem
Accurate current network infrastructure diagrams
Results of successful and unsuccessful troubleshooting steps
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Here's an interesting quiz for you.