Coa - Administrative And Service Environment Quiz

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Coa - Administrative And Service Environment Quiz - Quiz


This quiz is to test staff members on the standards, policies and procedures our organization practices. The Administrative and Service Environment standards reflect the significant impact that accessibility, health, and safety have on an organization's productivity.


Questions and Answers
  • 1. 

    When planning the location and use of offices and branches, the organization considers many factors. Which of the following factors is not a priority when Judson Center is planning for an office location?

    • A.

      The special needs of persons with disabilities.

    • B.

      The availability of natural resources.

    • C.

      Location of other relevant community resources.

    • D.

      Accessibilty, availability, and affordability of public transportation.

    Correct Answer
    B. The availability of natural resources.
  • 2. 

    Judson Center has current authorization or licensure, as required for all programs and facilities, and displays these document in an area visible to the public.  Judson Center complies with all applicable ___________________ regulations and codes.Fill in the blank.

    Correct Answer
    health
    Explanation
    The correct answer is "health" because the sentence states that Judson Center complies with all applicable health regulations and codes. This means that they meet the necessary standards and requirements set by health authorities to ensure the safety and well-being of their programs and facilities.

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  • 3. 

    Judson Center complies with federal, state and local legal requirements governing facility accessibility. Which of the following is an example?

    • A.

      Maneuvering space around individual desks.

    • B.

      Drinking fountains.

    • C.

      Accessible valet parking.

    • D.

      Material and equipment hoists.

    Correct Answer
    B. Drinking fountains.
    Explanation
    Drinking fountains comply with federal, state, and local legal requirements governing facility accessibility. This means that they are designed and installed in a way that allows individuals with disabilities to easily access and use them. The other options, such as maneuvering space around individual desks, accessible valet parking, and material and equipment hoists, may also be required for accessibility, but the question specifically asks for an example, and drinking fountains fit this criteria.

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  • 4. 

    Judson Center has an Emergency Response Plan.  Which answer below is not a part of the Emergency Response Plan?

    • A.

      Communicating with community partners.

    • B.

      Communicating with personnel.

    • C.

      Communicating with the media.

    • D.

      Communicating with the public.

    Correct Answer
    A. Communicating with community partners.
    Explanation
    The correct answer is "Communicating with community partners." This is not a part of the Emergency Response Plan because it specifically focuses on communication with external organizations or individuals outside of the immediate response team. While it is important to collaborate with community partners during emergencies, communication with them may not be explicitly outlined in the Emergency Response Plan, as it primarily focuses on internal communication with personnel, media, and the public.

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  • 5. 

    Judson Center is prepared to treat injuries and respond to _______________ emergencies.  

    Correct Answer
    medical
    Explanation
    Judson Center is prepared to treat injuries and respond to medical emergencies. This means that they have the necessary resources, equipment, and trained personnel to provide medical assistance in case of emergencies such as accidents, illnesses, or any other medical conditions that require immediate attention. They are equipped to handle a wide range of medical emergencies and can provide timely and appropriate medical care to those in need.

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  • 6. 

    Where can the Emergency Response Plan be found?  

    • A.

      On the Judson Center intranet homepage.

    • B.

      On the Judson Center intranet documents page.

    • C.

      On the server on all program drives.

    • D.

      On the server on the public drive.

    Correct Answer
    D. On the server on the public drive.
    Explanation
    The Emergency Response Plan can be found on the server on the public drive.

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  • 7. 

    When are Judson Center fire drills held? Select all that apply.

    • A.

      During periods of rest.

    • B.

      During periods of activity.

    • C.

      Once a quarter for admin offices.

    • D.

      Once a quarter for residential group settings

    Correct Answer(s)
    A. During periods of rest.
    B. During periods of activity.
    D. Once a quarter for residential group settings
    Explanation
    Fire drills are held during periods of rest and activity to ensure that individuals are prepared and know how to respond in the event of a fire. Additionally, fire drills are conducted once a quarter for residential group settings to ensure that staff and residents are familiar with the evacuation procedures specific to their living environment. However, fire drills are not held once a quarter for admin offices, as these areas may have different evacuation procedures or may not house individuals who require the same level of preparedness.

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  • 8. 

    All Judson Center facilities in which the organization operates are properly maintained through...Please select all that apply.

    • A.

      Regular inspections.

    • B.

      Quick responses to emergency maintenance issues.

    • C.

      Quick responses to potentially hazardous conditions.

    • D.

      Preventitive maintenance by a qualified professional.

    • E.

      Installation of window guards, where necessary.

    Correct Answer(s)
    A. Regular inspections.
    B. Quick responses to emergency maintenance issues.
    C. Quick responses to potentially hazardous conditions.
    D. Preventitive maintenance by a qualified professional.
    E. Installation of window guards, where necessary.
    Explanation
    The correct answer is: Regular inspections, Quick responses to emergency maintenance issues, Quick responses to potentially hazardous conditions, Preventive maintenance by a qualified professional, Installation of window guards, where necessary.

    The organization ensures that all Judson Center facilities are properly maintained through regular inspections to identify any maintenance issues or potentially hazardous conditions. They also prioritize quick responses to emergency maintenance issues and potentially hazardous conditions to ensure the safety of the facilities and the people using them. Preventive maintenance is carried out by a qualified professional to prevent any future problems. Window guards are installed where necessary to enhance safety and prevent accidents.

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  • 9. 

    Personnel evaluate the potential hazards associated with a service recipient's use of a particular tool, appliance, or piece of equipment and identify whether its use is appropriate to the ______ _______ and competency level.

    Correct Answer(s)
    user's age
    Explanation
    Personnel evaluate the potential hazards associated with a service recipient's use of a particular tool, appliance, or piece of equipment and identify whether its use is appropriate to the user's age and competency level. This means that the personnel assess the potential risks and dangers that may arise when a service recipient uses a specific tool, appliance, or equipment. They also take into consideration the user's age and competency level to determine if they are capable of safely operating the item.

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  • 10. 

    Quick response to emergency maintenance issues include all of the following except:

    • A.

      Flooded basements.

    • B.

      Defective heating systems.

    • C.

      Defective coffee makers.

    • D.

      Overflowing toilets.

    • E.

      Overflowing water fountains.

    Correct Answer
    C. Defective coffee makers.
    Explanation
    Quick response to emergency maintenance issues includes addressing problems such as flooded basements, defective heating systems, overflowing toilets, and overflowing water fountains. However, defective coffee makers do not fall under the category of emergency maintenance issues as they do not pose an immediate threat or require urgent attention.

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  • 11. 

    Judson Center vehicles that belong to the organization or permit transportation in vehicles that belong to Judson Center employees, volunteers, or contractors require:Please select all that apply.  

    • A.

      Proper insurance for passengers.

    • B.

      Age appropriate passenger restraint systems.

    • C.

      Annual validation of driving records.

    • D.

      Annual validation of licenses.

    • E.

      Proper maintenance of passenger vehicles.

    Correct Answer(s)
    A. Proper insurance for passengers.
    B. Age appropriate passenger restraint systems.
    C. Annual validation of driving records.
    D. Annual validation of licenses.
    Explanation
    Vehicles that belong to Judson Center or are permitted for transportation by Judson Center employees, volunteers, or contractors require several things. Firstly, they must have proper insurance for passengers to ensure their safety and protection in case of any accidents or incidents. Secondly, age-appropriate passenger restraint systems must be in place to secure and protect passengers, especially children. Additionally, annual validation of driving records is necessary to ensure that the drivers are qualified and have a good driving history. Lastly, annual validation of licenses is required to ensure that the drivers have a valid and up-to-date license to operate the vehicles. Proper maintenance of passenger vehicles is also necessary to ensure their safe and efficient operation, but it is not mentioned in the answer choices.

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  • 12. 

    Judson Center implements a targeted _____________ testing program of direct service personnel as appropriate given the identified service population as required by law or regulation.

    Correct Answer(s)
    TB
    tuberculosis
    Explanation
    Judson Center implements a targeted testing program for direct service personnel to screen for tuberculosis (TB) as required by law or regulation. This means that they specifically focus on testing individuals who provide direct services to the identified service population to ensure that they are free from TB. This is important for the safety and well-being of both the personnel and the service recipients, as TB is a contagious disease that can be transmitted through close contact.

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  • 13. 

    This essay question will be used as tie-breaker. In the circumstance that a tie must be broken, the ASE committee will determine the winner based on the answer to the essay question below.What did you like best about the ASE team's strategic plan to helping Judson Center staff learn the Administrative and Service Environment standards? 

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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Jun 13, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Apr 01, 2010
    Quiz Created by
    Aseteam
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