Section Quizzes, Questions & Answers

Recent Quizzes

This practice quiz focuses on correct end punctuation usage, featuring sentences needing proper punctuation marks.

Questions: 14 | Attempts: 177 | Last updated: Mar 18, 2023

Sample Question
What did you do over the weekend

What did you do over the weekend?

Section 6.4â€”quiz: Suggestive Selling And Cross-selling

Section 6.4â€”Quiz: Suggestive Selling and Cross-Selling

This quiz in Section 6.4 assesses knowledge on suggestive selling and cross-selling within a hotel context. It covers guidelines, effective strategies, and the importance of employee knowledge in enhancing guest experience and...

Questions: 9 | Attempts: 1412 | Last updated: Mar 22, 2023

Sample Question
Which of the following is not a guideline for suggestive selling?

Avoid asking yes-no questions.

Suggest in specific terms.

Invite guests to visit other areas of the property.

Be enthusiastic, considerate, and aware of how the sale will benefit the guest.

Section 3.3â€”quiz: Roles Of Individuals

Section 3.3â€”Quiz: Roles of Individuals

This quiz evaluates understanding of individual roles within teams, focusing on both positive and negative behaviors and their impact.

Questions: 10 | Attempts: 94 | Last updated: Mar 20, 2022

Sample Question
Team members who are trained to recognize the roles that individuals play in a group are better able to do all of the following EXCEPT:

Advance its development as a group.

Increase the number of roles played.

Have better discussions at meetings.

Resolve conflicts.

« Previous 12Next »