IT Service Management Quizzes, Questions & Answers

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IT Service Management Foundation Practice Test

When customers needs seem ambiguous information technology comes to the rescue simplifying it. Both IT network management and IT system management are used to transform customers service and the quality of service rendered. Can...

Questions: 10 | Attempts: 232 | Last updated: Mar 21, 2023

Sample Question 1
Which of these is not within the scope of information technology?

Cloning of data

Manipulation of data

Storage of data

Transmission of data

Sample Question 2
Which of these is not a phase of IT development?

Mechanical phase

Control phase

Electronic phase

Pre-mechanical phase

Sample Question 3
What was the first random access digital data storage device?

Williams tube

Cathode ray tube

Dayline memory

Control tube