IT Service Management Quizzes, Questions & Answers
Top Trending IT Service Management Quizzes
This IT Service Management Quiz assesses knowledge on ITIL, ISO 20000 standards, and key IT service management concepts. It evaluates understanding of service level requirements and the PDCA cycle, crucial for professionals in IT...
Questions: 10 | Attempts: 2789 | Last updated: Mar 22, 2023
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Sample QuestionITIL stands for…
Dive into the IT Service Management Quiz Part-2, exploring key concepts like CI attributes, service transition objectives, and roles in RACI model. Ideal for IT professionals, this quiz tests knowledge essential for effective IT...
Questions: 10 | Attempts: 235 | Last updated: Mar 14, 2023
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Sample QuestionThe configuration management plan contains reference to the configuration information & data. This also include the attributes that are to be recorded for each type of identified CI. What among the following are applicable for a CI item?
Recent IT Service Management Quizzes
When customers needs seem ambiguous information technology comes to the rescue simplifying it. Both IT network management and IT system management are used to transform customers service and the quality of service rendered. Can...
Questions: 10 | Attempts: 232 | Last updated: Mar 22, 2023
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Sample QuestionWhich of these is not within the scope of information technology?
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