It Service Management Foundation Practice Test
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When customers needs seem ambiguous information technology comes to the rescue simplifying it. Both IT network management and IT system management are used to transform customers service and the quality of service rendered. Can you control, process or manage information technology? How good are you as far as information technology is concerned? Come, get tested.
- 1.Which of these is not within the scope of information technology?
- A.
Cloning of data
- B.
Manipulation of data
- C.
Storage of data
- D.
Transmission of data
- 2.Which of these is not a phase of IT development?
- A.
Mechanical phase
- B.
Control phase
- C.
Electronic phase
- D.
Pre-mechanical phase
- 3.What was the first random access digital data storage device?
- A.
Williams tube
- B.
Cathode ray tube
- C.
Dayline memory
- D.
Control tube
- 4.When was the magnetic tape invented?
- A.
1918
- B.
1932
- C.
1983
- D.
1923
- 5.Which of these companies produced the first hard disk drive?
- A.
Google
- B.
Yahoo
- C.
Tesla
- D.
IBM
- 6.Who proposed the relational data storage model in the 1970s?
- A.
Mathews Craig
- B.
Frank Edwards
- C.
Joseph Mark
- D.
Ted Codd
- 7.When was the first relational database management system made available?
- A.
1989
- B.
1987
- C.
1097
- D.
1981
- 8.How many aspects are involved in data transmission?
- A.
Five
- B.
Six
- C.
Four
- D.
Three
- 9.What century saw the emergence of geared devices in Europe?
- A.
16th century
- B.
17th century
- C.
14th century
- D.
15th century
- 10.When was the first mechanical calculator developed?
- A.
1671
- B.
1645
- C.
1678
- D.
1673
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