Types Of Hotel Reservations: Quiz!

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Types Of Hotel Reservations: Quiz! - Quiz

Hotel Reservation is a systematized procedure that allocates or terminates a reservation on request of the client both offline and online. The Reception stores rates and inventory of hotel rooms and clients' information to conduct transactions for online or offline hotel bookings. This quiz will assess your knowledge and make you aware of different types of reservations system in hotels.


Questions and Answers
  • 1. 

    The most common method of making a guaranteed reservation is by:

    • A.

      Credit or debit card

    • B.

      Prepayment.

    • C.

      Advance deposit.

    • D.

      Travel agent.

    Correct Answer
    A. Credit or debit card
    Explanation
    The most common method of making a guaranteed reservation is by using a credit or debit card. This is because when you provide your card details, the hotel or service provider can secure your reservation by charging a certain amount as a guarantee. This ensures that they have a form of payment in case of any cancellation or no-show. It also provides a level of security for both the customer and the business, as the card details can be used to hold the reservation and prevent any potential fraud.

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  • 2. 

    The average length of stay of guests at the Ultra Resort is six days. To avoid losing revenue from no-shows during peak season, the resort requires guests to pay room charges in full before their day of arrival. This type of reservation is best described as:

    • A.

      Advance deposit.

    • B.

      Prepayment.

    • C.

      MCO.

    • D.

      Corporate.

    Correct Answer
    B. Prepayment.
    Explanation
    The given scenario describes a situation where guests are required to pay for their room charges in full before their day of arrival. This type of reservation, where payment is made in advance, is commonly known as prepayment. This helps the resort avoid losing revenue from no-shows during peak season as guests have already paid for their stay. Therefore, the correct answer is prepayment.

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  • 3. 

    Which of the following types of hotels is most likely to require payment in full before a guest’s day of arrival?

    • A.

      Resort hotel

    • B.

      Airport hotel

    • C.

      Commercial hotel

    • D.

      Convention hotel

    Correct Answer
    A. Resort hotel
    Explanation
    A resort hotel is most likely to require payment in full before a guest's day of arrival because these types of hotels often offer a variety of amenities and services, such as pools, spas, and recreational activities. These additional services may require upfront payment to secure reservations and ensure availability. Additionally, resort hotels often attract tourists and vacationers who plan their trips in advance, making it necessary for the hotel to collect full payment beforehand to guarantee the reservation.

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  • 4. 

    Star Studio agrees to pay for any of their no-show actors’ reservations.

    • A.

      Credit or debit card

    • B.

      Prepayment

    • C.

      Advance deposit

    • D.

      MCO

    • E.

      Business

    Correct Answer
    E. Business
    Explanation
    The correct answer is "business." This suggests that Star Studio operates as a business and has agreed to cover the cost of any reservations made for their actors who do not show up. This implies that Star Studio takes responsibility for the financial aspect of their actors' reservations, indicating a professional and business-like approach.

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  • 5. 

    Sarika sends payment in full for her stay at a resort.

    • A.

      Credit or debit card

    • B.

      Prepayment

    • C.

      Advance-deposit

    • D.

      MCO

    • E.

      Business

    Correct Answer
    B. Prepayment
    Explanation
    Sarika choosing to send payment in full for her stay at a resort indicates that she is making a prepayment. A prepayment refers to paying for a product or service before it is received or used. In this case, Sarika is paying for her stay at the resort before actually staying there. This is a common practice in the hospitality industry where customers are required to make a prepayment to secure their reservation.

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  • 6. 

    The Moonlit Travel Agency sends a voucher for a guest’s hotel stay.

    • A.

      Credit or debit card

    • B.

      Prepayment

    • C.

      Advance-deposit

    • D.

      MCO

    • E.

      Business

    Correct Answer
    D. MCO
    Explanation
    The Moonlit Travel Agency sends a voucher for a guest's hotel stay. An MCO (Miscellaneous Charges Order) is a document often used in the travel industry to guarantee payment for services such as hotel accommodations. It serves as a form of prepayment or advance-deposit, allowing the guest to present the MCO to the hotel upon arrival as proof of payment. Therefore, the MCO is the correct answer in this context.

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  • 7. 

    Apply to companies or institutions, usually with special credit arrangements in the hotel.

    • A.

      Educational institutions

    • B.

      Travel agencies

    • C.

      Corporate accounts

    • D.

      Associations

    Correct Answer
    C. Corporate accounts
    Explanation
    Corporate accounts are a type of credit arrangement that allows companies or institutions to apply for special credit terms with hotels. This means that the company or institution can have a credit account with the hotel, allowing them to make bookings and payments on credit rather than paying upfront. This is beneficial for companies or institutions that frequently need to book hotel accommodations for their employees or members. By having a corporate account, they can streamline the booking and payment process, making it more convenient and efficient.

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  • 8. 

    Most of these agencies have pre-arranged bookings of their tour groups in a hotel of their choice.

    • A.

      Local/domestic travelers

    • B.

      Free independent travelers

    • C.

      Travel agencies

    • D.

      Educational agencies

    Correct Answer
    C. Travel agencies
    Explanation
    Travel agencies have pre-arranged bookings of their tour groups in a hotel of their choice. This suggests that travel agencies are the ones who make arrangements for their tour groups to stay in a specific hotel. The other options, such as local/domestic travelers, free independent travelers, and educational agencies, do not necessarily have the same level of pre-arranged bookings with hotels.

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  • 9. 

    Some large hotels have ventured into a promotion known as "Sariling Atin" (our very own). This promotion provides a 30-50% discount for local tourists or domestic guests.

    • A.

      Free independent travelers

    • B.

      Local/Domestic travelers

    • C.

      Independent travelers

    • D.

      Dependent travelers

    • E.

      Working travelers

    Correct Answer
    B. Local/Domestic travelers
    Explanation
    The given correct answer for this question is "Local/Domestic travelers". This is because the promotion "Sariling Atin" is specifically targeted towards local tourists or domestic guests. These are individuals who are from the same country or region as the hotel and are not international tourists. The promotion offers them a 30-50% discount, indicating that it is meant to encourage and attract local travelers to stay at the hotel.

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  • 10. 

    Refers to an agreement that a hotel makes to hold a room until the cut-off date and time. If the guest does not arrive on time, the room may be sold to other guests.

    • A.

      Normal reservations

    • B.

      Guaranteed reservations

    • C.

      Regular reservations

    • D.

      Accurate reservations

    • E.

      Confirmed reservations

    Correct Answer
    C. Regular reservations
    Explanation
    Regular reservations refer to the standard type of reservations made by guests at a hotel. These reservations do not require any guarantee or prepayment, and the hotel holds the room until the cut-off date and time. If the guest does not arrive on time, the room may be sold to other guests. This type of reservation is the most common and does not involve any special conditions or requirements.

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  • Current Version
  • Mar 21, 2022
    Quiz Edited by
    ProProfs Editorial Team
  • Nov 30, 2007
    Quiz Created by
    Aoht

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