Rotate employees through a variety of hotel positions.
Provide a supportive and encouraging environment.
Instill pride among employees in their property and their positions.
Offer training that equips employees to become more helpful to guests.
Job skills
Position’s responsibilities
Impact on sales
None of the above
Hiring sales-oriented employees.
Training employees in sales techniques.
Motivating employees to sell.
Generating more business for the hotel.
Line-level employees.
Supervisors.
Top management.
Guests.
Three things hotel managers can do to promote effective guest-employee relationships
Definition of “hire the smile and train the skill”
Three things a general manager can do to develop sales-oriented employees
What incentive programs encourage employees to do
Three things hotel managers can do to promote effective guest-employee relationships
Definition of “hire the smile and train the skill”
Three things a general manager can do to develop sales-oriented employees
What incentive programs encourage employees to do
Three things hotel managers can do to promote effective guest-employee relationships
Definition of “hire the smile and train the skill”
Three things a general manager can do to develop sales-oriented employees
What incentive programs encourage employees to do
Three things hotel managers can do to promote effective guest-employee relationships
Definition of “hire the smile and train the skill”
Three things a general manager can do to develop sales-oriented employees
What incentive programs encourage employees to do
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