Gj Ford: Synchronize Sales Quiz

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Brandon.bell
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Quizzes Created: 1 | Total Attempts: 43
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Gj Ford: Synchronize Sales Quiz - Quiz

Synchronize Vehicle and Family Protection is a real-time GPS-based system connecting your customer with their vehicle and will provide them peace of mind for years to come.


Questions and Answers
  • 1. 

    What word track is useful in describing Synchronize when disclosing the charge on the bill of sale?

    • A.

      Don't worry about that charge.

    • B.

      This is the GPS tracker I told you about. 

    • C.

      This is the Synchronize Vehicle and Family Protection system that is pre-installed on every vehicle in our inventory and the benefits are transferred to you at the time of sale. 

    • D.

      Synchronize is always watching. 

    • E.

      I have no idea what Synchronize is and why it's listed here. 

    Correct Answer
    C. This is the Synchronize Vehicle and Family Protection system that is pre-installed on every vehicle in our inventory and the benefits are transferred to you at the time of sale. 
    Explanation
    The given answer explains that Synchronize is a vehicle and family protection system that is already installed in every vehicle in their inventory. The benefits of this system are transferred to the customer at the time of sale. This answer provides a clear and concise description of what Synchronize is and how it is relevant to the charge on the bill of sale.

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  • 2. 

    If the customer's vehicle is stolen and not recovered they are eligible for a vehicle replacement credit of how much?

    • A.

      $5000

    • B.

      $7500

    • C.

      $1000

    • D.

      $1

    • E.

      $6000

    Correct Answer
    A. $5000
    Explanation
    If the customer's vehicle is stolen and not recovered, they are eligible for a vehicle replacement credit of $5000.

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  • 3. 

    What do we mean when we say "plant the seed with the customer."?

    • A.

      Make a Chia pet

    • B.

      Eat sunflower seeds. 

    • C.

      Show them your green thumb. 

    • D.

      Use the SyncAuto mobile app in front of the customer to locate the vehicle on the lot you're about to show them. 

    • E.

      Do nothing. 

    Correct Answer
    D. Use the SyncAuto mobile app in front of the customer to locate the vehicle on the lot you're about to show them. 
  • 4. 

    Where can you find the Customer Benefits video?

    • A.

      In the SyncAuto mobile app, select the sandwich menu at the top left corner and select "video" which will open YouTube and play the customer benefits video. 

    • B.

      Under your bed. 

    • C.

      In the closet.

    • D.

      At the mall.

    • E.

      In a cardboard box.

    Correct Answer
    A. In the SyncAuto mobile app, select the sandwich menu at the top left corner and select "video" which will open YouTube and play the customer benefits video. 
    Explanation
    The correct answer is in the SyncAuto mobile app, select the sandwich menu at the top left corner and select "video" which will open YouTube and play the customer benefits video. This explanation states that the customer benefits video can be found within the SyncAuto mobile app. To access the video, users need to select the sandwich menu located at the top left corner of the app's interface. From there, they should choose the "video" option, which will then open YouTube and play the customer benefits video.

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  • 5. 

    Please select all benefits that the customer has access to when they purchase Synchronize?

    • A.

      100% historical playback. 

    • B.

      Geo-fencing & speed alerts

    • C.

      24/7 tech support, 24/7 theft recovery support

    • D.

      Potential insurance discounts. 

    Correct Answer(s)
    A. 100% historical playback. 
    B. Geo-fencing & speed alerts
    C. 24/7 tech support, 24/7 theft recovery support
    D. Potential insurance discounts. 
    Explanation
    Customers who purchase Synchronize have access to several benefits. Firstly, they can enjoy 100% historical playback, which allows them to review past data and events. Secondly, they can benefit from geo-fencing and speed alerts, which help them monitor and control the movement of their vehicles. Additionally, customers have access to 24/7 tech support and 24/7 theft recovery support, ensuring assistance and help whenever needed. Lastly, purchasing Synchronize also provides potential insurance discounts, which can help customers save money on their insurance premiums.

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  • 6. 

    How do you search for a specific vehicle on the app or desktop software?

    • A.

      Enter the last 6 of the VIN in the search field 

    • B.

      Enter the stock number into the search field.

    • C.

      Both A & B

    • D.

      Neither A or B

    • E.

      Google it

    Correct Answer
    C. Both A & B
    Explanation
    To search for a specific vehicle on the app or desktop software, you can enter either the last 6 of the VIN or the stock number into the search field. Both options are valid and can be used to find the desired vehicle.

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  • 7. 

    How do you locate the serial number to input on your sales checklist?

    • A.

      Search the stock number or VIN on the app or desktop version. Touch or click the red pin (vehicle). This will bring up the vehicle details bubble. Touch or click the "information" icon on the top right and the serial number will be listed on the details page. 

    • B.

      In the Newspaper

    • C.

      None of the above

    Correct Answer
    A. Search the stock number or VIN on the app or desktop version. Touch or click the red pin (vehicle). This will bring up the vehicle details bubble. Touch or click the "information" icon on the top right and the serial number will be listed on the details page. 
    Explanation
    To locate the serial number for input on the sales checklist, you need to search for the stock number or VIN on the app or desktop version. Then, you should touch or click the red pin representing the vehicle, which will bring up the vehicle details bubble. Finally, touch or click the "information" icon on the top right of the details page to find the serial number listed.

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  • 8. 

    When searching a specific stock # or VIN and you get "NO RESULTS FOUND" what should you do?

    • A.

      Do nothing

    • B.

      Pull a device off another vehicle and install on vehicle in question. 

    • C.

      Simply wish it into existence 

    • D.

      Notify your sales manager and pull the vehicle into service to have a technician install a device. 

    Correct Answer
    D. Notify your sales manager and pull the vehicle into service to have a technician install a device. 
  • 9. 

    What is the term of benefits offered on every car sale to your customer? 

    • A.

      1 year

    • B.

      6 months

    • C.

      Nothing

    • D.

      5 years

    • E.

      2 weeks

    Correct Answer
    D. 5 years
    Explanation
    The term of benefits offered on every car sale to the customer is 5 years. This means that the customer will receive benefits associated with their car purchase for a period of 5 years.

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  • 10. 

    If you have any questions or concerns about the system who can you contact? 

    • A.

      Dave Paz (773-431-9204) or Brandon Bell (815-790-2383)

    • B.

      The Boogey Man

    • C.

      Santa Clause

    • D.

      Don't contact anybody 

    • E.

      John Wick

    Correct Answer
    A. Dave Paz (773-431-9204) or Brandon Bell (815-790-2383)
    Explanation
    The correct answer is Dave Paz (773-431-9204) or Brandon Bell (815-790-2383). This is because the question asks who can be contacted if there are any questions or concerns about the system. Dave Paz and Brandon Bell are both listed as contacts with their respective phone numbers, indicating that they are the appropriate individuals to reach out to for assistance.

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