Sales And Marketing: Returns Management! Trivia Quiz Questions
11 Questions
| Total Attempts: 93
(194).jpg "Sales And Marketing: Returns Management! Trivia Quiz Questions")
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Questions and Answers
- 1.The next step upon receiving the Credit Note is to ________ customer.
- 2.The following step upon receiving the returned product is to inspect and count items and record the results using the WMS and __________ credit modules.
- 3.Generate and sign ______ note verifying receipt of the returned product.
- 4.Generate and sign ________ note verifying receipt of the returned product.
- 5.Generate ______ to verify exchange for product returned for exchange.
- 6.Original Credit Note is returned to the Customer and forward a copy to the Marketing Department.
- A.
True
- B.
False
- 7.Returned products from Customer Complaint is handled under Procedure Returns Policy or _________
- 8.If the customer does not agree to the proposed action, the stock should be left in the store.
- A.
True
- B.
False
- 9.The Sales Reps request authorization from the Sales Manager for stock valued over ______ USD.
- 10.Issue ____ ____ Notification form to the appropriate department to initiate the return action.
- 11.Notify Sales Representative and _______ of intent to return goods to the company.
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