To verify your understanding of Customer Surveys, please answer a few questions.
True
False
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True
False
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Now or Later
Later Only
Now Only
None of the above
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Subscriber, Service, Service Order, Incident
Subscriber, Department, Service Order, Incident
Subscriber, Service Subscriber, Service Order, Incident
Department, Subscriber, Location, Work Order
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On surveys that don't require a response
On surveys that don't have a subscribe assigned
On surveys that don't have a contact defined
On event based surveys
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Survey Name
Survey Definition
Survey Code
Survey
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Long Answer, Short Answer, Matching, Multiple Choice
Text Field, Check Box, Multiple Choice, Matching
Long Answer, Short Answer, Check Boxes, Matching
Long Answer, Short Answer, Check Boxes, Multiple Choice
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Days and Work Orders
Service Orders and Incidents
Days and Subscribers
Work Orders and Subscribers
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True
False
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The responses
The questions
The email address
The completion date
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Edit Checked
Edit All
Worksheet
Any of the above
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2
3
4
5
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Created
Completed
Converted
Closed
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Where surveys of this type can be configured from
Who can receive surveys of this type
Which variables are available when creating surveys of this type
None of the above
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View and Edit
View Only
Edit and Delete
View and Delete
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Customer Survey List page
Customer Survey Profile page
Survey Definition Profile page
Survey Definition List page
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Replacement variables
Number of questions
Type of questions
How it is accessed
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Optional questions
Confidential questions
Separator text
All of the above
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The questions
The answers
The email address
The survey definition
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Subscriber
Contact
Email Address
None of the above
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Service order pre-orders Only
Pre-orders created through the Email to DB job
All work orders
None of the above
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Work Order Type, Category, Work Status
Work Order Step, Assigned To, Work Status
Work Order Type, Assigned To, Work Status
Category, Assigned To, Work Order Type
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