This quiz was created using the Process Mapping study gudie
C1 Process Design
C2 Problem Solving
C3 Knowledge Sharing
C4 Leaders Coach
True
False
True
False
Go and See if possible
Map the work as described by the person who actually does the work
Map what is done most of the time (60% of the time)
If construcing a current state map, map what is really done, not what is supposed to be done
Graphically display and define the process
Evaluate tasks for value add, necessity, and waste
Show where problems are occurring
Show how long steps take
Something the customer is willing to pay for
Something that changes the product in some way
Be done right the first time
All of the above
Problem identification
Time study
Value added analysis
Eliminate waste
Eliminate backward loops
Look for opportunities to do parallel work
Minimize formal inspections
Minimize handoffs
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