Knowledge Check: True Or False | Scope Is Within Queue 200 Process - 26 Items

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| By Mary
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Mary
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Quizzes Created: 1 | Total Attempts: 138
| Attempts: 138
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  • 1/26 Questions

    AR, OZ, and KC are some of the airlines that strictly require a special service request code for form of identification (FOID).

    • True
    • False
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Knowledge Check: True Or False | Scope Is Within Queue 200 Process - 26 Items - Quiz

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  • 2. 

    DL infant  for a pre and post ticketing process requires a ticket regardless of whether on a domestic, or an international route. 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The explanation for the given correct answer is that regardless of whether the flight is domestic or international, an infant traveling during the pre and post ticketing process requires a ticket. This means that even though they may not occupy a seat, they still need a ticket for documentation and safety purposes.

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  • 3. 

    Missing DOB, Gender, and TSA information can be skipped and proceed directly to the ticketing process.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement is false because missing information like DOB, Gender, and TSA cannot be skipped and must be provided during the ticketing process. This information is essential for the airline to ensure proper identification and security measures. Skipping this information may lead to issues with the ticketing process and may not comply with airline regulations.

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  • 4. 

    When you queue place an unticketed PNR to Q209, concur auto-ticketer will thoroughly validate all required accounting details, TSA, and stored airfare. It rejects and re-queues a PNR back to manual ticketing queue Q200 if a PNR is missing or has invalid details. 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    When you place an unticketed PNR to queue Q209, the concur auto-ticketer will check all the necessary accounting details, TSA information, and stored airfare. If the PNR is missing any required information or has invalid details, it will be rejected and moved back to the manual ticketing queue Q200. This means that the statement "When you queue place an unticketed PNR to Q209, concur auto-ticketer will thoroughly validate all required accounting details, TSA, and stored airfare. It rejects and re-queues a PNR back to manual ticketing queue Q200 if a PNR is missing or has invalid details" is true.

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  • 5. 

    When processing an imminent post-ticketing infant, TK requires a whole new separate PNR with the same exact flight itinerary for the infant.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    When processing an imminent post-ticketing infant, TK requires a whole new separate PNR with the same exact flight itinerary for the infant. This means that Turkish Airlines (TK) follows a policy where a separate Passenger Name Record (PNR) is created for infants who are traveling after the ticket has been issued. This separate PNR will have the same flight itinerary as the accompanying adult, ensuring that the infant is accounted for and has a separate booking.

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  • 6. 

    For a multi-carrier itinerary, ticket for most complex cases is issued manually. 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    For multi-carrier itineraries, which involve multiple airlines, different fare rules, and various connections, issuing tickets manually is often necessary. This is because automated systems may not be able to handle the complexity of these cases, such as calculating the correct fares, accommodating different baggage allowances, and ensuring smooth connections. Therefore, issuing tickets manually ensures accuracy and avoids any potential issues or errors that may arise from automated processes.

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  • 7. 

    There is no way a flight can be ticketed when an airline locator is not reflecting yet in the *DR. This applies to all ARC new booking process, as an airline locator guarantees a clear indication of all airline acknowledgment for all sold flight.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement is true because the airline locator is an essential component in the ticketing process. It ensures that the airline has acknowledged the sale of the flight and allows for a clear indication of this acknowledgment. Without the airline locator reflecting in the *DR (Distribution Reporting) system, it is not possible to ticket the flight. This applies to all ARC (Airlines Reporting Corporation) new booking processes.

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  • 8. 

    When a flight segment gets unconfirmed in status, we can just resell-in the flight if it still appears available from the flight availability, then we can directly proceed with the ticketing process.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement is false because when a flight segment gets unconfirmed in status, we cannot simply resell the flight if it still appears available from the flight availability. In such cases, we need to investigate the reason for the unconfirmed status and take appropriate actions such as contacting the airline or rebooking the flight for the customer. Simply proceeding with the ticketing process without resolving the unconfirmed status can lead to errors and complications.

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  • 9. 

    In AA new booking process, an available net rate airfare is the fare we always store, and a published airfare is the airfare we normally quote with customer.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    In the new booking process, the available net rate airfare is the fare that is consistently saved, while the published airfare is the fare that is typically quoted to customers. This statement is true as it accurately describes the distinction between the two types of fares in the AA booking process.

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  • 10. 

    When you issue a ticket for a new booking, it is always necessary to check if DI line exactly corresponds with the number of passengers in a PNR so that upon issuance of the last passenger, the taw line will automatically get updated?

    • True

    • False

    Correct Answer
    A. True
    Explanation
    It is necessary to check if the DI line exactly corresponds with the number of passengers in a PNR when issuing a ticket for a new booking. This is important because when the last passenger is issued, the taw line will automatically get updated. Therefore, ensuring that the DI line matches the number of passengers helps to ensure accurate and up-to-date information in the ticketing process.

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  • 11. 

    When a stored airfare expires, we always can manually copy and rebuild the airfare without an airline authorization.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    When a stored airfare expires, it cannot be manually copied and rebuilt without an airline authorization. The expiration of a stored airfare means that it is no longer valid and cannot be recreated without proper authorization from the airline. Therefore, the statement is false.

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  • 12. 

    If a passenger name is too long like beyond 16 characters, airline assistance is necessary and required for a PNR to get ticketed. 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    If a passenger's name is too long, beyond 16 characters, it becomes necessary and required for airline assistance in order to get the ticket issued. This is because the system may not be able to accommodate such a long name and may require manual intervention from the airline staff to ensure that the ticket is correctly issued with the passenger's full name. Therefore, the statement is true.

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  • 13. 

    A write-off line is no longer needed whenever there is any airfare increase in a new booking process. 

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement suggests that a write-off line is not needed whenever there is an airfare increase in a new booking process. However, this is incorrect. A write-off line is a financial term used to record the reduction in the value of an asset. It is not related to airfare increases in a booking process. Therefore, the correct answer is False.

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  • 14. 

    Concur auto-ticketer will reject an unticketed PNR with an existing MS line.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The Concur auto-ticketer is programmed to reject an unticketed PNR (Passenger Name Record) that already has an existing MS (Master Service) line. This means that if a PNR does not have a ticket and there is already a Master Service line associated with it, the auto-ticketer will reject the PNR.

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  • 15. 

    A special service request code for form of identification (FOID) is no longer necessary for some airlines.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Some airlines no longer require a special service request code for form of identification (FOID). This means that passengers can now present their identification without needing to inform the airline in advance. This change could be due to advancements in technology or changes in airline policies. Regardless of the reason, it is now true that some airlines do not require a special service request code for FOID.

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  • 16. 

    A PNR can be ticketed even a wrong or incorrect TSA information is added.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Even if the TSA (Transportation Security Administration) information added to a PNR (Passenger Name Record) is wrong or incorrect, the PNR can still be ticketed. This means that the incorrect TSA information does not prevent the ticketing process from taking place.

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  • 17. 

    A passenger name with more than 16 characters can be perfectly good to get ticketed either manually or via concur, even though without an airline assistance and acknowledgement. 

    • True

    • False

    Correct Answer
    A. False
    Explanation
    This statement is incorrect. A passenger name with more than 16 characters may not be perfectly good to get ticketed manually or via concur without airline assistance and acknowledgement. Airlines and travel systems often have character limits for passenger names due to technical constraints, and exceeding these limits may cause issues with ticketing and reservations. Therefore, it is important to ensure that passenger names adhere to the specified character limits to avoid any complications.

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  • 18. 

    American Airline allows us to store a net rate fare which is normally lower than the published airfare. 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    American Airlines allows customers to store a net rate fare, which is typically a lower fare than the published airfare. This allows customers to save money on their flights by booking at a discounted rate. By offering this option, American Airlines aims to provide more affordable travel options for its customers.

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  • 19. 

    Concur auto-ticketer always processes a new booking record, and issues an electronic ticket without validating all the required accounting details, TSA, and stored airfare. 

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The given statement is false. The Concur auto-ticketer does not always process a new booking record and issue an electronic ticket without validating all the required accounting details, TSA, and stored airfare.

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  • 20. 

    AS does require a ticket for infant on a domestic and an international route.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement is false. AS does not require a ticket for an infant on a domestic or international route.

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  • 21. 

    All airlines do not require a ticket for an infant with seat on a domestic route.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    This statement is false. Most airlines do require a ticket for an infant with a seat on a domestic route. While some airlines may offer discounted or free tickets for infants under a certain age, it is still necessary to have a ticket for them. This is because infants need to be accounted for in terms of safety regulations and passenger counts.

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  • 22. 

    American Airline allows us to store a net rate fare which is normally higher than the published airfare. 

    • True

    • False

    Correct Answer
    A. False
    Explanation
    American Airlines does not allow us to store a net rate fare that is normally higher than the published airfare. This means that the statement is incorrect.

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  • 23. 

    When a stored airfare becomes awaiting re-price, we can always re-price it, and proceed with the ticketing process whenever we are able to get the same original stored airfare?

    • True

    • False

    Correct Answer
    A. True
    Explanation
    When a stored airfare becomes awaiting re-price, it means that the fare needs to be re-evaluated or updated before the ticketing process can proceed. In this case, if we are able to obtain the same original stored airfare, we can re-price it and continue with the ticketing process. This implies that the statement is true.

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  • 24. 

    When processing an imminent pre-ticketing infant, TK requires a whole new separate PNR with the same exact flight itinerary for the infant.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    When processing an imminent pre-ticketing infant, TK does not require a whole new separate PNR with the same exact flight itinerary for the infant.

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  • 25. 

    In AA new booking process, when a booking has been arranged and a net fare was stored, the amount in the UP line shall reflect exactly the same stored net rate airfare.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement is false because in a new booking process, the amount in the UP line does not necessarily reflect the stored net rate airfare. There may be additional charges or fees included in the UP line, resulting in a different amount than the stored net rate airfare.

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  • 26. 

    It is correct that the accounting line FF44 must always be equaled with the airfare in the UP line for multiple passengers, and it applies to all new booking processes.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement is false because it is not necessary for the accounting line FF44 to always be equal to the airfare in the UP line for multiple passengers. This requirement may vary depending on the specific booking process or company policy.

    Rate this question:

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  • Current Version
  • Mar 14, 2024
    Quiz Edited by
    ProProfs Editorial Team
  • Aug 12, 2019
    Quiz Created by
    Mary

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