DSST- Organizational Behavior
Settings
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- 1.The way that people communication with each other using their bodies
- A.
Consideration
- B.
Body language
- C.
Communication
- D.
Charisma
- 2.What would a score of 8,1 would indicate on the managerial grid?
- A.
A manager who cares more for interpersonal relationships than they do for productivity.
- B.
A manager who is highly production motivated and cares little for interpersonal relationships.
- C.
A worker who is highly production motivated and cares little for interpersonal relationships.
- D.
A worker who cares more for interpersonal relationship than they do for productivity.
- 3.Leadership characteristics that inspire employees is called
- A.
Chain of command
- B.
Vision
- C.
Charisma
- D.
Motivation
- 4.Which of following does NOT describe Type A personality?
- A.
Punctual
- B.
Demanding
- C.
Self-motivated
- D.
One at a time process
- 5.Agreement of members of a group on a decision is called
- A.
Consensus
- B.
Group think
- C.
Meetings
- D.
Consideration
- 6.Which of the following characteristics does NOT describe organic organizations?
- A.
Flexible
- B.
Vertical Specialization
- C.
Innovative
- D.
Adaptable
- 7.Leaders that use group ideas to make decisions
- A.
Autocratic
- B.
Laissez-faire
- C.
Democratic
- D.
Trait
- 8.Which of the following reinforcement schedules tends to produce a consistent high rates of response?
- A.
Fixed ratio
- B.
Variable ratio
- C.
Variable Interval
- D.
Both A and B
- 9.Which is NOT a factor that influences the favorableness of a leader?
- A.
Leader-members relations
- B.
Task Structure
- C.
Leader position power
- D.
Charisma level
- 10.Which contingency theory focuses on the readiness of the employees?
- A.
Path-goal model
- B.
Life cycle model
- C.
Vroom- Yetton
- D.
Fiedler model
- 11.A billboard is an example of
- A.
Active listening
- B.
Two-way communication
- C.
One-way communication
- D.
None of above
- 12.According to Herzberg, what are the two factors relating to job satisfaction?
- A.
Hygiene and salary
- B.
Challenge and motivation
- C.
Hygiene and motivation
- D.
Salary and challenge
- 13.Leaders that give the group total freedom
- A.
Autocratic
- B.
Laissez-faire
- C.
Democratic
- D.
Trait
- 14.To "satisfice" involves making a decision which is
- A.
Good enough
- B.
The worst possible decision
- C.
The ideal solution
- D.
None of the above
- 15.Which of the following is NOT a communication pattern?
- A.
Chain
- B.
Circle
- C.
Wheel
- D.
Arc
- 16.What does BARS stand for?
- A.
Behaviorally Assigned Ranking Scale
- B.
Behavior Attitude Ranking Score
- C.
Behaviorally Anchored Ranking Scale
- D.
Behaviorally Anchored Rating Scale
- 17.When someone receives too much information and cannot tell what is important from what is not it is called
- A.
Overload
- B.
Spam
- C.
Decoding information
- D.
Rejected information
- 18.Narrow span of control is expected when
- A.
Tasks are difficult and complex
- B.
Tasks require group effort
- C.
Workers are poorly trained
- D.
All of the above
- 19.When someone deliberately tampers with message, leaving out information, it is called
- A.
Overload
- B.
Omitting
- C.
Y pattern
- D.
Highlighting
- 20.The Delphi technique relies on
- A.
Face to face communication
- B.
Guesswork
- C.
Surveys
- D.
Experiments
- 21.Which of the following is NOT an organizational theory?
- A.
Classical organization
- B.
Mechanistic
- C.
System
- D.
Assembly
- 22.If a parent grounds a child from the computer after they fail a test, which of the following best describes the type of conditioning?
- A.
Positive reinforcing
- B.
Negative reinforcing
- C.
Positive punishment
- D.
Negative punishment
- 23.When information is communicated informally in an organization it is called the
- A.
Grapevine
- B.
Telephone
- C.
Circle
- D.
Hub
- 24.Herzberg believed that increasing which of the following would increase job satisfaction?
- A.
Breadth
- B.
Job enlargement
- C.
Hygiene
- D.
Depth
- 25.The organizational structure where a group performing a specialized task reports to a manger in that same area
- A.
Functional
- B.
Line and staff
- C.
Product
- D.
Matrix
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