DSST- Organizational Behavior

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  • 1/167 Questions

    When someone deliberately tampers with message, leaving out information, it is called

    • Overload
    • Omitting
    • Y pattern
    • Highlighting
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Organizational Behavior Quizzes & Trivia

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  • 2. 

    When a person believes their culture is superior to all other cultures it is called

    • Ethnocentrism

    • Interference

    • Situation

    • Plagiarism

    Correct Answer
    A. Ethnocentrism
  • 3. 

    The way that people communication with each other using their bodies

    • Consideration

    • Body language

    • Communication

    • Charisma

    Correct Answer
    A. Body language
  • 4. 

    When your manager completes a job review with you regarding your performance they give you

    • Feedback

    • Goals

    • Equity

    • Growth

    Correct Answer
    A. Feedback
  • 5. 

    When communication is given from the CEO to his subordinates it is called 

    • Top down

    • Bottom up

    • Hub

    • Spoke

    Correct Answer
    A. Top down
  • 6. 

    If you believe that all people are good - you ascribe to this school of thought 

    • Biological

    • Cognitive

    • Structuralism

    • Humanistic

    Correct Answer
    A. Humanistic
  • 7. 

    Agreement of members of a group on a decision is called

    • Consensus

    • Group think

    • Meetings

    • Consideration

    Correct Answer
    A. Consensus
  • 8. 

    Which of the following is an example of Maslow's first level of needs?

    • Food

    • Car

    • School

    • Church

    Correct Answer
    A. Food
  • 9. 

    What is a formal complaint called?

    • Negotiate

    • Grievance

    • Arbitration

    • Mediation

    Correct Answer
    A. Grievance
  • 10. 

    A billboard is an example of

    • Active listening

    • Two-way communication

    • One-way communication

    • None of above

    Correct Answer
    A. One-way communication
  • 11. 

    When someone receives too much information and cannot tell what is important from what is not it is called

    • Overload

    • Spam

    • Decoding information

    • Rejected information

    Correct Answer
    A. Overload
  • 12. 

    When you are a secretary and there are seven levels between your role and the CEO, your organization is considered to be

    • Fat

    • Tall

    • Flat

    • Short

    Correct Answer
    A. Tall
  • 13. 

    When a supervisor asks for opinions in making decisions

    • Situational leadership

    • Participative leadership

    • Autocratic leadership

    • Laissez faire leadership

    Correct Answer
    A. Participative leadership
  • 14. 

    A totalitarian leader

    • Situational leadership

    • Participative leadership

    • Autocratic leadership

    • Laissez faire leadership

    Correct Answer
    A. Autocratic leadership
  • 15. 

    An employee that works on an assembly line performing the same task again and again is an example of 

    • Job specialization

    • Job rotation

    • Job sharing

    • None of the above

    Correct Answer
    A. Job specialization
  • 16. 

    When leaders use their power to force employees to do things that they do not want to do this is called 

    • Coercive power

    • Referent power

    • Reward power

    • Expert power

    Correct Answer
    A. Coercive power
  • 17. 

    Which defense mechanism occurs when someone transfers their thoughts and feelings onto others?

    • Denial

    • Suppression

    • Reaction formation

    • Projection

    Correct Answer
    A. Projection
  • 18. 

    Which of the following is NOT a factor with job satisfaction?

    • Hours

    • Pay

    • Benefits

    • Vacation location

    Correct Answer
    A. Vacation location
  • 19. 

    Risks to the organization when individuals have chronic stress include all BUT the following 

    • High turnover

    • Aggression in the workplace

    • Absenteeism

    • High moral

    Correct Answer
    A. High moral
  • 20. 

    Leaders that centralized power and decisions in themselves

    • Autocratic

    • Laissez-faire

    • Democratic

    • Trait

    Correct Answer
    A. Autocratic
  • 21. 

    Which of the following is NOT an example of nonverbal communication?

    • Crossing your arms

    • Posture

    • Eye contact

    • Whispering

    Correct Answer
    A. Whispering
  • 22. 

    When information is communicated informally in an organization it is called the

    • Grapevine

    • Telephone

    • Circle

    • Hub

    Correct Answer
    A. Grapevine
  • 23. 

    Which has the least formalized chain of command?

    • A large corporation

    • A family business

    • A fast food chain

    • All of the above have formalized and strict chains of command

    Correct Answer
    A. A family business
  • 24. 

    When you choose the best action for each situation

    • Situational leadership

    • Participative leadership

    • Autocratic leadership

    • Laissez faire leadership

    Correct Answer
    A. Situational leadership
  • 25. 

    The science of body language is called 

    • Dialect

    • Pronunciation

    • Kinesics

    • Monotone

    Correct Answer
    A. Kinesics
  • 26. 

    Referent power is the same

    • Lassaize faire leadership

    • Charismatic leadership

    • Peer Pressure

    • Expert leadership

    Correct Answer
    A. Charismatic leadership
  • 27. 

    Which of the following characteristics does NOT describe organic organizations?

    • Flexible

    • Vertical Specialization

    • Innovative

    • Adaptable

    Correct Answer
    A. Vertical Specialization
  • 28. 

    Leaders that use group ideas to make decisions

    • Autocratic

    • Laissez-faire

    • Democratic

    • Trait

    Correct Answer
    A. Democratic
  • 29. 

    Leaders that give the group total freedom

    • Autocratic

    • Laissez-faire

    • Democratic

    • Trait

    Correct Answer
    A. Laissez-faire
  • 30. 

    Which of the following is responsible for ensuring employee safety? 

    • OSHA

    • EEO

    • Department of Labor

    • COBRA

    Correct Answer
    A. OSHA
  • 31. 

    Which of the following tells employees and others what is the main purpose of the company is

    • Vision

    • Mission statement

    • Company statement

    • Business plan

    Correct Answer
    A. Mission statement
  • 32. 

    Quality circles address problems such as 

    • Safety

    • Product design

    • Manufacturing processes

    • All of the above

    Correct Answer
    A. All of the above
  • 33. 

    To "satisfice" involves making a decision which is  

    • Good enough

    • The worst possible decision

    • The ideal solution

    • None of the above

    Correct Answer
    A. Good enough
  • 34. 

    Hands off leadership

    • Situational leadership

    • Participative leadership

    • Autocratic leadership

    • Laissez faire leadership

    Correct Answer
    A. Laissez faire leadership
  • 35. 

    Which of the following is NOT a supervisory function?

    • Marketing

    • Planning

    • Staffing

    • Organizing

    Correct Answer
    A. Marketing
  • 36. 

    When someone is producing at standard it is called 

    • Role

    • Role conflict

    • Norm

    • Status

    Correct Answer
    A. Norm
  • 37. 

    Which of the following is an industry commonly known to have line employees?

    • Automotive

    • Woodworking

    • Education

    • Retail

    Correct Answer
    A. Automotive
  • 38. 

    Which of the following is NOT one of the five bases of power?

    • Coercive

    • Enterprising

    • Legitimate

    • Expert

    Correct Answer
    A. Enterprising
  • 39. 

    What is the hierarchy through which power flows?

    • Maslow's Hierarchy of needs

    • Bounded rationality

    • Chain of Command

    • Vertical-dyad linkages

    Correct Answer
    A. Chain of Command
  • 40. 

    When someone is producing at standard it is called 

    • Role

    • Role conflict

    • Norm

    • Status

    Correct Answer
    A. Norm
  • 41. 

    A policy can be defined as a ________________ action course that serves as a guide for the identified and accepted objectives and goals. 

    • Predefined

    • Flexible

    • Necessary

    • Unknown

    Correct Answer
    A. Predefined
  • 42. 

    Which of the following shows alternate paths for decision making?

    • Organizational chart

    • Gantt chart

    • Decision tree

    • Simulation

    Correct Answer
    A. Decision tree
  • 43. 

    Which is the final stage of Maslow's Hierarchy of Needs?

    • Self-actualization

    • Esteem needs

    • Belonging and love

    • Safety

    Correct Answer
    A. Self-actualization
  • 44. 

    Which is the second stage of Maslow's Hierarchy of Needs?

    • Self-actualization

    • Esteem needs

    • Safety needs

    • Physical needs

    Correct Answer
    A. Safety needs
  • 45. 

    Which of the following shows a timeline for projects?

    • Organizational chart

    • Gantt chart

    • Decision tree

    • Simulation

    Correct Answer
    A. Gantt chart
  • 46. 

    Long term success through customer satisfaction

    • Theory Y

    • Theory X

    • Hawthorne Effect

    • TQM

    Correct Answer
    A. TQM
  • 47. 

    Which of the following is NOT part of the perceptual model of communication?

    • Message

    • Sender

    • Recipient

    • Noise

    Correct Answer
    A. Noise
  • 48. 

    Which of following does NOT describe Type A personality?

    • Punctual

    • Demanding

    • Self-motivated

    • One at a time process

    Correct Answer
    A. One at a time process
  • 49. 

    Narrow span of control is expected when

    • Tasks are difficult and complex

    • Tasks require group effort

    • Workers are poorly trained

    • All of the above

    Correct Answer
    A. All of the above

Quiz Review Timeline (Updated): Nov 17, 2017 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Nov 17, 2017
    Quiz Edited by
    ProProfs Editorial Team
  • Jun 22, 2017
    Quiz Created by
    Banks1991
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