DSST- Organizational Behavior
.
- 1.
The way that people communication with each other using their bodies
- A.
Consideration
- B.
Body language
- C.
Communication
- D.
Charisma
Correct Answer
B. Body language -
- 2.
What would a score of 8,1 would indicate on the managerial grid?
- A.
A manager who cares more for interpersonal relationships than they do for productivity.
- B.
A manager who is highly production motivated and cares little for interpersonal relationships.
- C.
A worker who is highly production motivated and cares little for interpersonal relationships.
- D.
A worker who cares more for interpersonal relationship than they do for productivity.
Correct Answer
B. A manager who is highly production motivated and cares little for interpersonal relationships. -
- 3.
Leadership characteristics that inspire employees is called
- A.
Chain of command
- B.
Vision
- C.
Charisma
- D.
Motivation
Correct Answer
C. Charisma -
- 4.
Which of following does NOT describe Type A personality?
- A.
Punctual
- B.
Demanding
- C.
Self-motivated
- D.
One at a time process
Correct Answer
D. One at a time process -
- 5.
Agreement of members of a group on a decision is called
- A.
Consensus
- B.
Group think
- C.
Meetings
- D.
Consideration
Correct Answer
A. Consensus -
- 6.
Which of the following characteristics does NOT describe organic organizations?
- A.
Flexible
- B.
Vertical Specialization
- C.
Innovative
- D.
Adaptable
Correct Answer
B. Vertical Specialization -
- 7.
Leaders that use group ideas to make decisions
- A.
Autocratic
- B.
Laissez-faire
- C.
Democratic
- D.
Trait
Correct Answer
C. Democratic -
- 8.
Which of the following reinforcement schedules tends to produce a consistent high rates of response?
- A.
Fixed ratio
- B.
Variable ratio
- C.
Variable Interval
- D.
Both A and B
Correct Answer
D. Both A and B -
- 9.
Which is NOT a factor that influences the favorableness of a leader?
- A.
Leader-members relations
- B.
Task Structure
- C.
Leader position power
- D.
Charisma level
Correct Answer
D. Charisma level -
- 10.
Which contingency theory focuses on the readiness of the employees?
- A.
Path-goal model
- B.
Life cycle model
- C.
Vroom- Yetton
- D.
Fiedler model
Correct Answer
B. Life cycle model -
- 11.
A billboard is an example of
- A.
Active listening
- B.
Two-way communication
- C.
One-way communication
- D.
None of above
Correct Answer
C. One-way communication -
- 12.
According to Herzberg, what are the two factors relating to job satisfaction?
- A.
Hygiene and salary
- B.
Challenge and motivation
- C.
Hygiene and motivation
- D.
Salary and challenge
Correct Answer
C. Hygiene and motivation -
- 13.
Leaders that give the group total freedom
- A.
Autocratic
- B.
Laissez-faire
- C.
Democratic
- D.
Trait
Correct Answer
B. Laissez-faire -
- 14.
To "satisfice" involves making a decision which is
- A.
Good enough
- B.
The worst possible decision
- C.
The ideal solution
- D.
None of the above
Correct Answer
A. Good enough -
- 15.
Which of the following is NOT a communication pattern?
- A.
Chain
- B.
Circle
- C.
Wheel
- D.
Arc
Correct Answer
D. Arc -
- 16.
What does BARS stand for?
- A.
Behaviorally Assigned Ranking Scale
- B.
Behavior Attitude Ranking Score
- C.
Behaviorally Anchored Ranking Scale
- D.
Behaviorally Anchored Rating Scale
Correct Answer
D. Behaviorally Anchored Rating Scale -
- 17.
When someone receives too much information and cannot tell what is important from what is not it is called
- A.
Overload
- B.
Spam
- C.
Decoding information
- D.
Rejected information
Correct Answer
A. Overload -
- 18.
Narrow span of control is expected when
- A.
Tasks are difficult and complex
- B.
Tasks require group effort
- C.
Workers are poorly trained
- D.
All of the above
Correct Answer
D. All of the above -
- 19.
When someone deliberately tampers with message, leaving out information, it is called
- A.
Overload
- B.
Omitting
- C.
Y pattern
- D.
Highlighting
Correct Answer
B. Omitting -
- 20.
The Delphi technique relies on
- A.
Face to face communication
- B.
Guesswork
- C.
Surveys
- D.
Experiments
Correct Answer
C. Surveys -
- 21.
Which of the following is NOT an organizational theory?
- A.
Classical organization
- B.
Mechanistic
- C.
System
- D.
Assembly
Correct Answer
D. Assembly -
- 22.
If a parent grounds a child from the computer after they fail a test, which of the following best describes the type of conditioning?
- A.
Positive reinforcing
- B.
Negative reinforcing
- C.
Positive punishment
- D.
Negative punishment
Correct Answer
D. Negative punishment -
- 23.
When information is communicated informally in an organization it is called the
- A.
Grapevine
- B.
Telephone
- C.
Circle
- D.
Hub
Correct Answer
A. Grapevine -
- 24.
Herzberg believed that increasing which of the following would increase job satisfaction?
- A.
Breadth
- B.
Job enlargement
- C.
Hygiene
- D.
Depth
Correct Answer
D. Depth -
- 25.
The organizational structure where a group performing a specialized task reports to a manger in that same area
- A.
Functional
- B.
Line and staff
- C.
Product
- D.
Matrix
Correct Answer
A. Functional -
- 26.
Which of the following is NOT a need specific by McClelland?
- A.
NAff
- B.
NAch
- C.
NConf
- D.
NPower
Correct Answer
C. NConf -
- 27.
Which type of conditioning reinforces good behavior?
- A.
Operant conditioning
- B.
Extinction
- C.
Classical conditional
- D.
Aversion therapy
Correct Answer
A. Operant conditioning -
- 28.
Vertical-dyad linkages create
- A.
In-groups and out-groups
- B.
Cool groups and dull groups
- C.
Preferred groups and not preferred groups
- D.
Popular groups and unpopular groups
Correct Answer
A. In-groups and out-groups -
- 29.
The organizational structure where organizations are structured around a special project or event
- A.
Functional
- B.
Line and staff
- C.
Product
- D.
Matrix
Correct Answer
D. Matrix -
- 30.
Behavioral decision theory relies on
- A.
Intuition
- B.
Process
- C.
Certainty
- D.
Heuristics
Correct Answer
A. Intuition -
- 31.
When you are a secretary and there are seven levels between your role and the CEO, your organization is considered to be
- A.
Fat
- B.
Tall
- C.
Flat
- D.
Short
Correct Answer
B. Tall -
- 32.
Which has the least formalized chain of command?
- A.
A large corporation
- B.
A family business
- C.
A fast food chain
- D.
All of the above have formalized and strict chains of command
Correct Answer
B. A family business -
- 33.
When the controls of an organization are centralized, the communication between departments will be
- A.
Vertical
- B.
Horizontal
- C.
Directional
- D.
Hub and spoke
Correct Answer
A. Vertical -
- 34.
In the Delphi technique, decisions are made by a
- A.
Unconcerned and unbiased group
- B.
CEO of the company
- C.
Random selection of consumers
- D.
Decision making panel
Correct Answer
D. Decision making panel -
- 35.
Which of the following is NOT an aspect of an organic organization?
- A.
Decentralized control
- B.
Horizontal lines of communication
- C.
Loose roles
- D.
Incentive programs
Correct Answer
D. Incentive programs -
- 36.
In what way does the ERG theory differ from Maslow's Hierarchy of Needs?
- A.
It consolidates Maslow's five steps into three.
- B.
It focuses on a progression and regression pattern, while Maslow's theory is main progression.
- C.
It claims that a person can focus on more than one level of needs at a time.
- D.
All of the above
Correct Answer
D. All of the above -
- 37.
When a manger makes a decision then looks for information to justify the decision, it is called
- A.
Implicit favorite model
- B.
Bounded rationality model
- C.
Econological model
- D.
None of the above
Correct Answer
A. Implicit favorite model -
- 38.
Which of the following is NOT one of the "Big Five" personality traits?
- A.
Conscientiousness
- B.
Sociability
- C.
Neuroticism
- D.
Opennes
Correct Answer
B. Sociability -
- 39.
When you are selecting a new location for a second office, this decision would be considered
- A.
Hard
- B.
Programmed
- C.
Nonprogrammed
- D.
Geocentric
Correct Answer
C. Nonprogrammed -
- 40.
Which of the following correctly interprets the two factor model in context?
- A.
A person who is very dissatisfied with the cleanliness of their work environment will become much happier with their job if it becomes cleaner.
- B.
A person becomes happy with their job when they feel responsibility and accomplishment, but they will not be unhappy without them.
- C.
A person who does not receive benefits from there job will feel a lot better about their job once the begin to receive them.
- D.
A person who is recognized for their job on a regular basis will become dissatisfied and upset if the praise discontinues
Correct Answer
B. A person becomes happy with their job when they feel responsibility and accomplishment, but they will not be unhappy without them. -
- 41.
When you make a routine, everyday decision it is called
- A.
Habit
- B.
Programmed
- C.
Nonprogrammed
- D.
Geocentric
Correct Answer
B. Programmed -
- 42.
To carry out the implicit favorite model the decision maker must
- A.
Be completely impartial about the options which they must choose between
- B.
Already have an idea of what solution they think is the best
- C.
Be able to delegate research to another person
- D.
None of the above are correct
Correct Answer
B. Already have an idea of what solution they think is the best -
- 43.
When you find the answer to your problem but settle for something else is an example of the
- A.
Implicit favorite model
- B.
Bounded rationality
- C.
Econological model
- D.
None of the above
Correct Answer
B. Bounded rationality -
- 44.
What is the hierarchy through which power flows?
- A.
Maslow's Hierarchy of needs
- B.
Bounded rationality
- C.
Chain of Command
- D.
Vertical-dyad linkages
Correct Answer
C. Chain of Command -
- 45.
When you choose the solution that has the greatest benefit for you
- A.
Implicit favorite model
- B.
Bounded rationality model
- C.
Econological model
- D.
None of the above
Correct Answer
C. Econological model -
- 46.
Which of the following statements is FALSE?
- A.
Type B personalities are generally less efficient than Type A personalities because they are so relaxed
- B.
Type A personalities and Type B personalities are both efficient, they just do things different ways
- C.
Type B personalities are laid back and casual, which makes them unhealthy and increased their risks.
- D.
Type A personalities are generally less efficient than Type B personalities because they have some many focuses that they never get any one project finished
Correct Answer
B. Type A personalities and Type B personalities are both efficient, they just do things different ways -
- 47.
Which of the following are barriers to making decisions?
- A.
Statistics
- B.
Lack of statistics
- C.
Emotions
- D.
All of the above
Correct Answer
D. All of the above -
- 48.
What does ERG stand for?
- A.
Existentialism Reality Growth
- B.
Existence Relatedness Growth
- C.
Existence Respect Greatness
- D.
Endurance Relatedness Growth
Correct Answer
B. Existence Relatedness Growth -
- 49.
Which of the following is not type of resistance?
- A.
Logical
- B.
Psychological
- C.
Sociological
- D.
Biological
Correct Answer
D. Biological -
- 50.
Vertical dyad linkage is also called
- A.
Leader-member exchange
- B.
Maslow's Hierarchy of Needs
- C.
Vroom and Yetton's normative leadership model
- D.
Two factor model
Correct Answer
A. Leader-member exchange -
Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
-
Current Version
-
Nov 17, 2017Quiz Edited by
ProProfs Editorial Team -
Jun 22, 2017Quiz Created by
Banks1991
Back to top