When someone deliberately tampers with message, leaving out...
When a person believes their culture is superior to all other cultures...
When your manager completes a job review with you regarding your...
The way that people communication with each other using their bodies
When communication is given from the CEO to his subordinates it is...
If you believe that all people are good - you ascribe to this school...
Which of the following is an example of Maslow's first level of...
What is a formal complaint called?
Agreement of members of a group on a decision is called
When someone receives too much information and cannot tell what is...
A billboard is an example of
When you are a secretary and there are seven levels between your role...
A totalitarian leader
When leaders use their power to force employees to do things that they...
An employee that works on an assembly line performing the same task...
When a supervisor asks for opinions in making decisions
Leaders that centralized power and decisions in themselves
Which of the following is NOT an example of nonverbal communication?
Which defense mechanism occurs when someone transfers their thoughts...
Which of the following is NOT a factor with job satisfaction?
Risks to the organization when individuals have chronic stress include...
Referent power is the same
Which has the least formalized chain of command?
When information is communicated informally in an organization it is...
The science of body language is called
When you choose the best action for each situation
Which of the following characteristics does NOT describe organic...
Leaders that use group ideas to make decisions
Which of the following tells employees and others what is the main...
Which of the following is responsible for ensuring employee...
Leaders that give the group total freedom
Quality circles address problems such as
Hands off leadership
Which of the following is an industry commonly known to have line...
Which of the following is NOT a supervisory function?
Which of the following is NOT one of the five bases of power?
When someone is producing at standard it is called
To "satisfice" involves making a decision which is
A policy can be defined as a ________________ action course that...
What is the hierarchy through which power flows?
Which of the following shows alternate paths for decision making?
When someone is producing at standard it is called
Which of the following shows a timeline for projects?
Which is the final stage of Maslow's Hierarchy of Needs?
Which is the second stage of Maslow's Hierarchy of Needs?
Which of the following is NOT part of the perceptual model of...
Long term success through customer satisfaction
Narrow span of control is expected when
Which of the following are barriers to making decisions?
Regarding sexual harassment which of the following is NOT true
A manager who believes that all people are valuable and want to...
Which of following does NOT describe Type A personality?
Which of the following industries is part of a dynamic environment,...
What type of research is conducted by watching the subject?
Which of the following is a union function?
When a person acts as expected as part of the group they are...
Who created a system of human needs and motivations?
Which of the following is NOT a communication pattern?
Factor that always stays the same
Leadership characteristics that inspire employees is called
How well the group works together is called
Dual career ladder programs are most common in what industry?
The grapevine of the organization is everything BUT
What would a score of 8,1 would indicate on the managerial grid?
Which of the following is an example of an extrinsic reward?
If a person scores in the 99th percentile for agreeableness, they...
Who believed that managers make decisions based on their assumptions...
To carry out the implicit favorite model the decision maker must
When two groups or individuals work together to resolve a problem it...
When decisions are made by top management it is referred to as
Which of the following is an example of Maslow's third level of...
An accountant says he is having back pain. He asks his employer for an...
Which is the first stage of Maslow's Hierarchy of Needs?
The Delphi technique relies on
Information that is difficult to measure is called
When a person acts as expected as part of the group they are...
If you are an authoritarian, you ascribe to
Which of the following is NOT a contributor to an employee's...
When an interest in the people's problems affects the outcome, not...
Who was a proponent of bureaucracy ?
Which of the following became famous for his experiments with dogs and...
Vertical-dyad linkages create
What is the ideal score on Blake and Mouton's managerial grid?
What does ERG stand for?
Which of the following reinforcement schedules tends to produce a...
This scientific study originally tested worker's output and light,...
Which of the following ensures that employees retain access to medical...
Which of the following is NOT a protected Title VII class?
In a compressed work week schedule, an employee works a usual 35-40...
Power is obtained through a specific position in the organization by a...
Which of the following is not type of resistance?
Getting a scholarship because of good grades is an example of
Which of the following is NOT an aspect of an organic organization?
A doctor who is skilled, has a good reputation, has education...
Legitimate power is the same as
When a supervisor administers a questionnaire among participants that...
Which of the following investigates business and individuals for...
When you find the answer to your problem but settle for something else...
If a parent grounds a child from the computer after they fail a test,...
According to Herzberg, what are the two factors relating to job...
When you make a routine, everyday decision it is called
Which of the following is the second step when forming a group?
In what way does the ERG theory differ from Maslow's Hierarchy of...
When a supervisor believes that all employees like work it is...
Who was responsible for developing the 14 principles of management?
Which of the following is NOT an example of traditional authority?
Standards or principles
Which of the following shows the relationship between employees and...
The organizational structure where there are staff departments that...
Which of the following is NOT a need specific by McClelland?
In situations with very little year change, what type of organization...
The Big Five personality types are assessed through a test. People...
Which of the following is an example of a compound work week schedule?
Behavioral decision theory relies on
Which of the following correctly interprets the two factor model in...
If a plant manager is tasked to reduce costs by 10% this is an example...
Which of the following is NOT part of a training program?
When a person responds to neutral stimulus ____________ is being used.
Which of the following correctly shows the personality types...
Two receptionists work at Widget, Inc., one in the morning and one in...
The Delphi process takes place in what length of time?
In the Delphi technique, decisions are made by a
Herzberg believed that increasing which of the following would...
What is the highest rating on the BARS?
Which of the following is NOT an organizational theory?
When you choose the solution that has the greatest benefit for you
Which of the following statements is FALSE?
A manger knows that if they invest in a certain stock there is a sixty...
Which of the following is an example of environmental stress?
Which of the following is NOT a name for McClelland's theory of...
What is it called when a third party is facilitating negotiations?
This power is also known as charisma
When the controls of an organization are centralized, the...
Who created Theory X and Theory Y?
Which type of conditioning reinforces good behavior?
Which of the following is NOT a contingency theory of leadership?
Who first studied job motions with bricklayers, studying how fewer...
Which is NOT a factor that influences the favorableness of a leader?
When a manger makes a decision then looks for information to justify...
Agreeable is one of the big five personality types. Which of the...
The organization structure where organizations are divided by products...
What does BARS stand for?
Which of the following is the Title that protects race
Which contingency theory focuses on the readiness of the employees?
Vertical dyad linkage is also called
When an employee puts in extra time and effort with the hopes of...
Which of the following is NOT a way to deal with risk?
The organizational structure where a group performing a specialized...
Social security benefits are based on the primary insurance amount,...
Which of the following is NOT one of the "Big Five"...
When you are selecting a new location for a second office, this...
The organizational structure where organizations are structured around...
The Delphi technique is designed to
The value in the Delphi technique lies in the __________ it...
What is it called when a third party of empowered to resolve a...
Female leaders use which type of leadership more than male leader?
To motivate line employees and keep them interested in their work,...
Members of a quality circleI. Are volunteersII. Meet on company...
Dual career ladder programs are designed for employees who
Herzberg believed that increasing which of the following would...
The Equal Pay Act protects against pay discrimination based on...
The Delphi method consists of
Job enrichment is related to
Fast food places do not pay their workers less than minimum wage...
Which of the following is the theory of autonomy that depends on a...
What is the main goal of a quality circle?
Which of the following is NOT a step in the decision making process...