Organization Charts Help Chapter 19

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Organization Charts Help Chapter 19 - Quiz

Questions and Answers
  • 1. 
    Organization charts help establish lines of communication and procedures without depicting rigid systems.
    • A. 

      True

    • B. 

      False

  • 2. 
    _____ planning addresses the organization’s overall goals for the long term, and deals with formulating strategies for handling problems.
    • A. 

      Structural

    • B. 

      Operational

    • C. 

      Observational

    • D. 

      Strategic

  • 3. 
    The span of control is the same for everyone.
    • A. 

      True

    • B. 

      False

  • 4. 
    The number of subordinates who report directly to a specific manager is called
    • A. 

      Delegation.

    • B. 

      Span of control.

    • C. 

      Locus of control.

    • D. 

      Organization.

  • 5. 
    Managers who can justify their budget requests are more likely to be successful in appropriating funds for their program’s projects and activities.
    • A. 

      True

    • B. 

      False

  • 6. 
    A performance appraisal is
    • A. 

      Designed to influence the employee in a negative manner in order to increase productivity.

    • B. 

      An informal method of determining employee training needs.

    • C. 

      A formal method of providing feedback to an employee.

    • D. 

      Rarely used to define future performance and professional goals.

  • 7. 
    A plan that coordinates a set of limited-scope activities around a single program is
    • A. 

      An operating budget.

    • B. 

      Project management.

    • C. 

      A critical path.

    • D. 

      None of these

  • 8. 
    Strategic plans guide the development of operational plans.
    • A. 

      True

    • B. 

      False

  • 9. 
    Data are unanalyzed facts and figures and are more useful than information.
    • A. 

      True

    • B. 

      False

  • 10. 
    Which of the following is not a good method to obtain peak performance from employees?
    • A. 

      Set high standards and stick to them.

    • B. 

      Tell employees only what they need to know to complete their jobs.

    • C. 

      Allow employees to be a part of the visioning process.

    • D. 

      Put the right person in the right job.

  • 11. 
    The performance appraisal interview is a good time for reviewing and changing both organizational and personal goals.
    • A. 

      True

    • B. 

      False

  • 12. 
    _____ is the process of achieving organizational goals through planning, organizing, leading, and controlling.
    • A. 

      Management

    • B. 

      Delegation

    • C. 

      A critical path

    • D. 

      Communication

  • 13. 
    Manager P.T. is measuring performance, comparing performance against standards, and initiating corrective action.
    • A. 

      Planning

    • B. 

      Leading

    • C. 

      Organizing

    • D. 

      Controlling

  • 14. 
    _____ is designed to ensure and increase equal employment opportunities for groups of individuals protected by federal laws and regulations.
    • A. 

      Affirmative action

    • B. 

      Recruitment

    • C. 

      Staffing

    • D. 

      Delegation

  • 15. 
    Budgeting is closely linked to
    • A. 

      Leading and planning.

    • B. 

      Controlling and organizing.

    • C. 

      Organizing and leading.

    • D. 

      Planning and controlling.

  • 16. 
    To be useful, information must be
    • A. 

      Accurate.

    • B. 

      Completerelevant

    • C. 

      Timely

    • D. 

      All of the above

  • 17. 
    The planning process includes the early step of
    • A. 

      Establishing line-staff models.

    • B. 

      Forecasting.

    • C. 

      Measuring input-output relationships.

    • D. 

      Establishing objectives from which plans emanate.

  • 18. 
    Job descriptions serve as a basis for all of the following except
    • A. 

      Setting wages and salaries.

    • B. 

      Conducting a performance appraisal.

    • C. 

      Deciding on the span of control.

    • D. 

      Rating and classifying jobs.

  • 19. 
    An organizational chart is
    • A. 

      The same for every public health department.

    • B. 

      An informal organizational document.

    • C. 

      Depicted as a web for non-hierarchical organizations.

    • D. 

      A formal planning document.

  • 20. 
    All of the following are part of the organizing function of management except
    • A. 

      Job descriptions.

    • B. 

      Organization charts.

    • C. 

      Critical paths.

    • D. 

      Delegation.

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