CDC B3m051 Services Journeyman - Volume 1. Lodging Operations
- 1.What is the purpose of the Air Force Inns?
- A.
Maintain mission readiness.
- B.
Accommodate senior ranking officers.
- C.
Complete with local area hotels and motels.
- D.
Cover the cost of housekeeping and custodial services, telephone systems, and supplies not available from appropriated funds.
- 2.If the protocol office manages the business suite reservations, by what time daily will they release rooms to lodging to maximize on-base lodging?
- A.
1500
- B.
1600
- C.
1700
- D.
1800
- 3.All eligible guests listed as priority 2 are assigned rooms?
- A.
On a space-available basis.
- B.
Depending on their rank or pay grade.
- C.
At off-base commercial hotels or motels.
- D.
By the lodging manager or higher headquarters.
- 4.Which allowance is authorized to partially reimburse a member for added living expenses incurred when it is necessary to occupy temporary lodging incident to a Continental United States (CONUS) permanent change of station (PCS)?
- A.
Basic allowance for housing (BAH).
- B.
Temporary lodging allowance (TLA).
- C.
Temporary lodging facility (TLF) allowance.
- D.
Temporary lodging expense (TLE) allowance.
- 5.Which lodging entitlement is authorized upon initial arrival at an Outside the continental United States (OCONUS) TDY, permanent duty station (PDS) while waiting for government quarters?
- A.
Basic allowance for housing (BAH).
- B.
Temporary lodging allowance (TLA).
- C.
Temporary lodging facility (TLF) allowance.
- D.
Temporary lodging expense (TLE) allowance.
- 6.The general manager issues non-availability at the time lodging reservations are requested or not later than what time period after the reservation is made?
- A.
One minute
- B.
One hour
- C.
One duty day
- D.
One week
- 7.Non-availabilities are issued only when all?
- A.
Business suites are occupied.
- B.
Visiting airmen quarters are occupied.
- C.
Temporary lodging facilities are occupied.
- D.
Government controlled lodging is occupied.
- 8.According to Air Force Instruction (AFI) 34-246, Air Force Lodging Program, the minimum adequacy standards are defined by?
- A.
Pay grade.
- B.
Resource manager
- C.
The lodging manager
- D.
The base commander
- 9.Airmen in the grades of E1-E4 are allowed how many square feet of living space?
- A.
50
- B.
72
- C.
90
- D.
135
- 10.Basic housekeeping services includes?
- A.
Dusting and vacuuming as necessary.
- B.
Dusting and vacuuming once a week only.
- C.
Emptying trash containers when they get full.
- D.
Cleaning and sanitizing bathrooms every other day.
- 11.What should housekeepers do in addition to providing basic housekeeping service?
- A.
Dress in appropriate clothes that they purchase.
- B.
Learn how to sell sundry items from the front desk.
- C.
Become proficient in carrying guest luggage to assigned room.
- D.
Display courteous and helpful behavior toward guests and other lodging employers.
- 12.General managers should develop a contingency plan that includes how many square feet per person?
- A.
35
- B.
40
- C.
45
- D.
50
- 13.Which factor determines the operational methods for field lodging?
- A.
Contingency mission.
- B.
Occupant assignments.
- C.
Location of the flight line.
- D.
Type of deployment location.
- 14.During a contingency, who determines whether personnel are to be billeted by organization or on a first come, first-served basis?
- A.
Site commander.
- B.
On-site Force Support (FSS) commander.
- C.
Field lodging officer in charge (OIC).
- D.
Field lodging noncommissioned officer in charge (NCOIC).
- 15.In a contingency, how do you account for sleeping bags, cots, or linens that are issued during registration?
- A.
AF Form 245.
- B.
AF Form 1297.
- C.
USAF Readiness Lodging System.
- D.
Members must sign a hand receipt for all items issued at registration.
- 16.The recommended access road for a field laundry operation is?
- A.
A one-way, circular type traffic pattern.
- B.
A two-way intersection with two drop off points.
- C.
A four-way intersection with four drop off points.
- D.
Always different because each field laundry set up will be different.
- 17.You should plan for each self-help laundry (SHL) system to support how many people?
- A.
100.
- B.
200.
- C.
300.
- D.
400.
- 18.What must guests traveling for the purpose of house-hunting show lodging?
- A.
Assignment paperwork and separation orders.
- B.
Identification card, reservation number, and separation orders.
- C.
Identification card, reservation number, and home unit address.
- D.
Leave authorization paperwork or a copy of their orders verifying permissive temporary duty (TDY) status.
- 19.Guests with guaranteed reservations must check-in by what time the following day before the reservation is cancelled and made available to other guests?
- A.
0500.
- B.
0900.
- C.
2200.
- D.
2400.
- 20.What type of quarters are transient enlisted aircrew members entitled to?
- A.
Private room only.
- B.
Private room/private bath only.
- C.
Private room/private or shared bath.
- D.
Shared room/private or shared bath.
- 21.What property management system (PMS) product can be used to search and retrieve quest information by name, address, or confirmation number from the property and Central Reservation System (CRS), and guarantee codes?
- A.
Query Wizard.
- B.
History module.
- C.
Blocking worksheet.
- D.
Guest data worksheet.
- 22.What Epitome Property Management System (PMS) product allows users to search for accounts using data in any form?
- A.
Query Wizard.
- B.
History module.
- C.
Blocking worksheet.
- D.
Guest data worksheet.
- 23.The front desk backup report contains current information on what area should the lodging computer system go down?
- A.
Sundry sales.
- B.
Room status.
- C.
Telephone calls.
- D.
Commercial lodging (CL).
- 24.Which report tells you what rooms are vacant, cleaned, and ready for the next guest to check into?
- A.
Vacant rooms.
- B.
Housekeeping.
- C.
Front desk backup.
- D.
General manager's.
- 25.How often does the lodging general manager prepare the occupancy report?
- A.
Daily
- B.
Monthly
- C.
Quarterly
- D.
Annually
Questions: 56 | Attempts: 279 | Last updated: Mar 19, 2022
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