Preferred Seats - Team 1

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| By Max Manterola
M
Max Manterola
Community Contributor
Quizzes Created: 1 | Total Attempts: 27
Questions: 10 | Attempts: 27

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Preferred Seats - Team 1 - Quiz


Questions and Answers
  • 1. 

    Unaccompanied minor (UMNR) is restricted to purchase any preferred seats in the aircraft. 

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    This statement is true because unaccompanied minors (UMNR) are typically not allowed to purchase preferred seats on an aircraft. This restriction is in place to ensure the safety and well-being of the child during the flight. Airlines often have specific policies and procedures in place for unaccompanied minors, which may include seating them in designated areas or assigning them seats near the flight attendants. By restricting them from purchasing preferred seats, the airline can better manage the supervision and care of the child throughout the journey.

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  • 2. 

    The travelling companion of a Silver Privilege Club member, in the same PNR can purchase any preferred seats with the same rate. 

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The statement is false because the travelling companion of a Silver Privilege Club member, in the same PNR, cannot purchase any preferred seats with the same rate. The privileges and benefits of the Silver Privilege Club membership only apply to the primary member and do not extend to their companions. Therefore, the companion would have to pay a different rate for preferred seats.

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  • 3. 

    Preferred seat rate for any seat row is USD50.00 or equivalent local currency.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The statement is false because it states that the preferred seat rate for any seat row is USD50.00 or equivalent local currency. This implies that all seat rows have the same preferred seat rate, which may not be true. The preferred seat rate could vary depending on factors such as the location of the seat, the amenities provided, or the demand for that particular seat.

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  • 4. 

    Origin station can allocate and process payment for preferred seat on customer’s onward QR flight. 

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement suggests that the origin station has the capability to handle and accept payment for a preferred seat on the customer's onward QR flight. This implies that the origin station has the necessary infrastructure and systems in place to process such transactions, allowing customers to easily select and pay for their preferred seats. Therefore, the statement is true.

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  • 5. 

    The zero dollar green icon will be available for preferred seats in Neutral Seatmap display.  

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The zero dollar green icon will not be available for preferred seats in Neutral Seatmap display.

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  • 6. 

    What is the SSR/SK code exempted from preferred seats and customer will be able to select seats free of cost? 

    • A.

      WCHR

    • B.

      SVAN

    • C.

      EXST

    • D.

      PREG

    Correct Answer
    B. SVAN
    Explanation
    The correct answer is SVAN. SVAN is the SSR/SK code exempted from preferred seats and allows customers to select seats free of cost. This means that customers who have this code will not have to pay any additional fees to choose their preferred seats on the flight.

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  • 7. 

    What preferred seat icon will be available in the customer centric seatmap display, if a customer is booked and ticketed with a SAVER or PROMO fare RBD? 

    • A.

      Red dollar

    • B.

      Green zero-dollar

    Correct Answer
    A. Red dollar
    Explanation
    The preferred seat icon available in the customer-centric seatmap display when a customer is booked and ticketed with a SAVER or PROMO fare RBD is the Red dollar. This indicates that there is an additional fee for selecting a preferred seat.

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  • 8. 

    What is the service code to enter in the costumer’s record in the event of voluntary seat change? 

    • A.

      VGML

    • B.

      VLML

    • C.

      VNRF

    • D.

      CHST

    Correct Answer
    C. VNRF
    Explanation
    The service code VNRF should be entered in the customer's record in the event of a voluntary seat change.

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  • 9. 

    The travelling companion of a Gold card member in the same PNR will get a discounted rate in any preferred seat. 

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement is true because a Gold card member's travelling companion, who is also on the same PNR (Passenger Name Record), will receive a discounted rate for any preferred seat. This implies that the airline offers a special benefit to Gold card members and their companions, allowing them to enjoy reduced prices for preferred seating options.

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  • 10. 

    The CHST service code will be retained in the customer’s record in the event of involuntary seat change due to disruption. 

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    If there is an involuntary seat change due to a disruption, the CHST service code will be retained in the customer's record. This means that even if the customer's seat is changed without their choice or control, the CHST service code will still be associated with their record. This could be important for tracking and documenting any assistance or special services that the customer may require due to their disability or special needs.

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