Preferred Seats - Team 1
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Unaccompanied minor (UMNR) is restricted to purchase any preferred seats in the aircraft.
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True
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False
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About This Quiz
The 'Preferred Seats - Team 1' quiz evaluates knowledge on seat management policies in aviation, focusing on rules for unaccompanied minors, benefits for loyalty program members, and specific seat allocation processes. Essential for personnel in airline operations and customer service roles.
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- 2.
The travelling companion of a Silver Privilege Club member, in the same PNR can purchase any preferred seats with the same rate.
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True
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False
Correct Answer
A. FalseExplanation
The statement is false because the travelling companion of a Silver Privilege Club member, in the same PNR, cannot purchase any preferred seats with the same rate. The privileges and benefits of the Silver Privilege Club membership only apply to the primary member and do not extend to their companions. Therefore, the companion would have to pay a different rate for preferred seats.Rate this question:
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- 3.
Preferred seat rate for any seat row is USD50.00 or equivalent local currency.
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True
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False
Correct Answer
A. FalseExplanation
The statement is false because it states that the preferred seat rate for any seat row is USD50.00 or equivalent local currency. This implies that all seat rows have the same preferred seat rate, which may not be true. The preferred seat rate could vary depending on factors such as the location of the seat, the amenities provided, or the demand for that particular seat.Rate this question:
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- 4.
Origin station can allocate and process payment for preferred seat on customer’s onward QR flight.
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True
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False
Correct Answer
A. TrueExplanation
The statement suggests that the origin station has the capability to handle and accept payment for a preferred seat on the customer's onward QR flight. This implies that the origin station has the necessary infrastructure and systems in place to process such transactions, allowing customers to easily select and pay for their preferred seats. Therefore, the statement is true.Rate this question:
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- 5.
The zero dollar green icon will be available for preferred seats in Neutral Seatmap display.
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True
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False
Correct Answer
A. FalseExplanation
The zero dollar green icon will not be available for preferred seats in Neutral Seatmap display.Rate this question:
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- 6.
What is the SSR/SK code exempted from preferred seats and customer will be able to select seats free of cost?
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WCHR
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SVAN
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EXST
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PREG
Correct Answer
A. SVANExplanation
The correct answer is SVAN. SVAN is the SSR/SK code exempted from preferred seats and allows customers to select seats free of cost. This means that customers who have this code will not have to pay any additional fees to choose their preferred seats on the flight.Rate this question:
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- 7.
What preferred seat icon will be available in the customer centric seatmap display, if a customer is booked and ticketed with a SAVER or PROMO fare RBD?
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Red dollar
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Green zero-dollar
Correct Answer
A. Red dollarExplanation
The preferred seat icon available in the customer-centric seatmap display when a customer is booked and ticketed with a SAVER or PROMO fare RBD is the Red dollar. This indicates that there is an additional fee for selecting a preferred seat.Rate this question:
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- 8.
What is the service code to enter in the costumer’s record in the event of voluntary seat change?
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VGML
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VLML
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VNRF
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CHST
Correct Answer
A. VNRFExplanation
The service code VNRF should be entered in the customer's record in the event of a voluntary seat change.Rate this question:
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- 9.
The travelling companion of a Gold card member in the same PNR will get a discounted rate in any preferred seat.
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True
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False
Correct Answer
A. TrueExplanation
The statement is true because a Gold card member's travelling companion, who is also on the same PNR (Passenger Name Record), will receive a discounted rate for any preferred seat. This implies that the airline offers a special benefit to Gold card members and their companions, allowing them to enjoy reduced prices for preferred seating options.Rate this question:
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- 10.
The CHST service code will be retained in the customer’s record in the event of involuntary seat change due to disruption.
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True
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False
Correct Answer
A. TrueExplanation
If there is an involuntary seat change due to a disruption, the CHST service code will be retained in the customer's record. This means that even if the customer's seat is changed without their choice or control, the CHST service code will still be associated with their record. This could be important for tracking and documenting any assistance or special services that the customer may require due to their disability or special needs.Rate this question:
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Quiz Review Timeline (Updated): Mar 20, 2023 +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Current Version
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Mar 20, 2023Quiz Edited by
ProProfs Editorial Team -
Apr 30, 2020Quiz Created by
Max Manterola
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