Project Management Study Quiz

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  • 1/115 Questions

    Good information technology project managers must have strong technical and communication skills.

    • True
    • False
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About This Quiz

Project management is planning, organizing, and managing resources to achieve an organizational goal. This quiz on Project Management Study will equip you with practical and theoretical knowledge about the topic, which is essential to increase the productivity of an organization. The quiz contains a vast array of questions that not test your knowledge but also provide you with valuable information that will go a long way in upscaling your career and organization's growth. All the best!

Project Management Study Quiz - Quiz

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  • 2. 

    The project team must take corrective action if stakeholders with _____ are categorized as resistant or unaware.

    • High interest/low power

    • High interest and high power

    • Low interest/ low power

    • Low interest/ low power

    Correct Answer
    A. High interest and high power
    Explanation
    When stakeholders have both high interest and high power, it means that they are highly influential and have a strong interest in the project's outcome. If these stakeholders are categorized as resistant or unaware, it indicates that they may not be fully supportive or informed about the project. In such cases, the project team must take corrective action to engage and communicate with these stakeholders effectively, address their concerns, and ensure their active involvement in the project to minimize any potential negative impact on its success.

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  • 3. 

    A team has 10 communication channels between its various members. Using the formula number of communication channels = n (n-1)/2, where n is the number of people in the team, the team has _____ members

    • 5

    • 3

    • 2

    • 10

    Correct Answer
    A. 5
    Explanation
    The formula n (n-1)/2 calculates the number of communication channels between n number of people in a team. In this case, the team has 10 communication channels, which means that n (n-1)/2 = 10. By solving this equation, we find that n = 5. Therefore, the team has 5 members.

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  • 4. 

    Which of the following communication methods would be most appropriate for assessing the commitment of project stakeholders?

    • Wikis

    • E-mail

    • Web Sites

    • Meetings

    Correct Answer
    A. Meetings
    Explanation
    Meetings would be the most appropriate communication method for assessing the commitment of project stakeholders because they provide a direct and interactive platform for stakeholders to express their opinions, ask questions, and provide feedback. In meetings, stakeholders can engage in face-to-face discussions, which allows for better understanding and clarification of their level of commitment to the project. It also enables project managers to observe non-verbal cues and gauge the stakeholders' level of interest and engagement. Additionally, meetings allow for real-time decision-making and problem-solving, which are essential for assessing and enhancing stakeholder commitment.

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  • 5. 

    The risk register can be created with a simple Microsoft Word or Excel file.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The explanation for the given correct answer is that a risk register can indeed be created using a simple Microsoft Word or Excel file. These software programs provide the necessary tools and features to create a structured document or spreadsheet that can effectively capture and track risks. Users can customize the file to include relevant information such as risk descriptions, likelihood, impact, mitigation strategies, and responsible parties. Additionally, these files can be easily shared and updated, making them a convenient and accessible option for creating a risk register.

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  • 6. 

    _____ involves deciding how to approach and plan the risk management activities for the project.

    • Identifying risks

    • Planning risk management

    • Performing qualitative risk analysis

    • Performing quantitative risk analysis

    Correct Answer
    A. Planning risk management
    Explanation
    Planning risk management involves deciding how to approach and plan the risk management activities for the project. This includes determining the overall strategy for managing risks, establishing the risk management process, defining roles and responsibilities, and developing risk management plans and procedures. It is an essential step in the risk management process as it sets the foundation for effectively identifying, analyzing, and responding to risks throughout the project lifecycle.

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  • 7. 

    ____ involves shifting the consequence of a risk and responsibility for its management to a third party. 

    • Risk avoidance

    • Risk acceptance

    • Risk transference

    • Risk mitigation

    Correct Answer
    A. Risk transference
    Explanation
    Risk transference involves shifting the consequence of a risk and responsibility for its management to a third party. This means that instead of dealing with the risk directly, an organization transfers the risk to another party, such as an insurance company or a subcontractor. By doing so, the organization reduces its own exposure to the risk and shifts the financial burden and accountability to the third party.

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  • 8. 

    Groups representing consumer, environmental, or other interests can be identified as project stakeholders.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Consumer, environmental, and other interest groups can be considered project stakeholders because they have a vested interest in the outcome of the project. These groups may be directly affected by the project or have concerns related to its impact on their interests. As stakeholders, they have the potential to influence the project's objectives, decisions, and outcomes. Therefore, it is important for project managers to identify and engage with these groups to ensure their perspectives are considered and addressed throughout the project lifecycle.

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  • 9. 

    The _____ line for any e-mail messages you write should clearly state the intention of the e-mail.

    • To

    • From

    • Subject

    • Cc

    Correct Answer
    A. Subject
    Explanation
    The subject line for any e-mail messages you write should clearly state the intention of the e-mail. This is because the subject line provides a brief summary or headline of the content of the e-mail, allowing the recipient to quickly understand the purpose or topic of the message. It helps in organizing and prioritizing incoming emails, making it easier for recipients to search for and refer back to specific messages in the future.

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  • 10. 

    Which of the following methods of communication is likely to be most effective for conveying sensitive or important information?

    • Short face-to-face meetings

    • E-mails

    • Telephone conversations

    • Reading reports from other team members

    Correct Answer
    A. Short face-to-face meetings
    Explanation
    Short face-to-face meetings are likely to be the most effective method of communication for conveying sensitive or important information. This is because face-to-face meetings allow for immediate feedback, clarification, and the ability to gauge the recipient's reactions and emotions. It also provides an opportunity for non-verbal communication, such as body language and facial expressions, which can enhance understanding and trust. In contrast, emails, telephone conversations, and reading reports from other team members may lack the personal touch and real-time interaction that are crucial for sensitive or important information.

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  • 11. 

    One possible response to managing negative risk it to accept the potential effects from the risk.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    One possible response to managing negative risk is to accept the potential effects from the risk. This means that instead of trying to avoid or mitigate the risk, the organization acknowledges that the risk is present and prepares to deal with any negative consequences that may arise. This approach can be useful when the potential impact of the risk is low or when the cost of avoiding or mitigating the risk outweighs the potential benefits. By accepting the risk, the organization can focus on developing contingency plans and strategies to minimize the impact and ensure business continuity.

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  • 12. 

    Is [your statement here] true or false?

    • True

    • False

    Correct Answer
    A. True
  • 13. 

    Which of the following processes of project procurement management involves managing relationships with sellers, monitoring contract performance, and making changes as needed?

    • Closing procurements

    • Settling contracts

    • Deciding on the service to procure

    • Controlling procurements

    Correct Answer
    A. Controlling procurements
    Explanation
    Controlling procurements is the correct answer because it involves managing relationships with sellers, monitoring contract performance, and making changes as needed. This process ensures that the procurement activities are being carried out according to the contract terms and conditions, and any necessary adjustments or corrective actions are taken to ensure successful project delivery. It also involves tracking and evaluating the performance of sellers, resolving any issues or conflicts that may arise, and ensuring that the project's procurement objectives are met.

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  • 14. 

    Issue logs can be used to address issues related to other knowledge areas like project scope management or project quality management.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Issue logs are used to document and track issues that arise during a project. These issues can be related to various knowledge areas, including project scope management and project quality management. By using an issue log, project managers can effectively address and resolve these issues, ensuring that the project stays on track and meets its objectives. Therefore, the statement is true.

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  • 15. 

    In a project, communicating badly exponentially increases the possibility of making mistakes.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    When communication is poor in a project, it becomes difficult for team members to understand each other's requirements, expectations, and tasks. This lack of clarity can lead to misunderstandings, confusion, and ultimately mistakes. As a result, the more poorly the team communicates, the higher the chances of errors occurring. Therefore, it can be concluded that communicating badly indeed exponentially increases the possibility of making mistakes in a project.

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  • 16. 

    Projects often do not cause any changes in an organization.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Projects often cause changes in an organization. When a project is undertaken, it usually involves implementing new processes, technologies, or strategies, which can lead to changes in the way the organization operates. Projects may require reorganizing teams, reallocating resources, or introducing new roles and responsibilities. Therefore, it is incorrect to say that projects do not cause any changes in an organization.

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  • 17. 

    E-mail communication is most suited for:

    • Assessing commitment to a project.

    • Building consensus among disputing parties.

    • Mediating a conflict between multiple parties.

    • Communicating routine information.

    Correct Answer
    A. Communicating routine information.
    Explanation
    E-mail communication is most suited for communicating routine information because it is a quick and efficient way to convey simple and straightforward messages. E-mails are commonly used for sharing updates, providing instructions, or requesting basic information. They are not as effective for assessing commitment to a project, building consensus among disputing parties, or mediating conflicts between multiple parties, as these situations often require more interactive and nuanced communication methods such as face-to-face meetings or video conferences.

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  • 18. 

    As a manager, you want to praise a team member, Phil, for doing a good job on a particular project. However, you know that Phil tends to be an introvert. Which of the following communication methods would Phil be most comfortable with?

    • Call Phil in for a private meeting to appreciate his work

    • Call a team meeting to praise Phil for his work on the project

    • Announce Phil’s accomplishment on the company Web site

    • Have top management and the other teams in the company award Phil

    Correct Answer
    A. Call Phil in for a private meeting to appreciate his work
    Explanation
    Phil, being an introvert, would likely feel most comfortable with a private meeting to receive praise for his work. This method allows for one-on-one interaction, which can help alleviate any potential discomfort or anxiety that Phil may have in receiving public recognition. Additionally, a private meeting provides a more intimate and personal setting, allowing Phil to fully appreciate and absorb the praise without feeling overwhelmed or self-conscious.

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  • 19. 

    The project team must take corrective action if stakeholders with _____ are categorized as resistant or unaware.

    • High interest/low power

    • High interest and high power

    • Low interest/ low power

    • Low interest/high power

    Correct Answer
    A. High interest and high power
    Explanation
    If stakeholders have both high interest and high power, it means that they are highly influential and have a significant impact on the project. If these stakeholders are categorized as resistant or unaware, it suggests that they are not actively engaged or supportive of the project. In order to ensure the success of the project, the project team must take corrective action to address their concerns, gain their support, and involve them in the decision-making process.

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  • 20. 

    As the number of people involved in a project _____, the complexity of communications _____.

    • Increases, decreases

    • Decrease, increase

    • Increase, stays constant

    • Increases, increases

    Correct Answer
    A. Increases, increases
    Explanation
    As the number of people involved in a project increases, the complexity of communications also increases. This is because with more people involved, there are more individuals to communicate with and coordinate with, leading to a greater need for communication and potentially more complex communication channels. Additionally, as the number of people increases, there may be more diverse perspectives and ideas, further adding to the complexity of communication. Therefore, both the number of people involved and the complexity of communications increase together.

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  • 21. 

    Which of the following is true of push communication?

    • Information is sent only to recipients who request the information.

    • This method ensures that the information is understood by recipients.

    • Information is sent to recipients without their request.

    • This method ensures that the information is received by the recipients.

    Correct Answer
    A. Information is sent to recipients without their request.
    Explanation
    Push communication refers to the method of sending information to recipients without their request. In this form of communication, the sender takes the initiative to transmit information to the recipients, without waiting for them to ask for it. This approach is commonly used in various forms of mass communication, such as broadcasting, advertising, or notifications. It does not guarantee that the information will be understood or received by the recipients, as it solely focuses on the act of sending the information without any specific request from the recipients.

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  • 22. 

    Contingency plans are predefined actions that the project team will take if an identified risk event occurs.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Contingency plans are indeed predefined actions that a project team will take if an identified risk event occurs. These plans are put in place to mitigate the potential negative impact of the risk event on the project. By having contingency plans, the project team can respond quickly and effectively to any unexpected events, minimizing disruption and ensuring the project stays on track. Therefore, the statement "Contingency plans are predefined actions that the project team will take if an identified risk event occurs" is true.

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  • 23. 

    The Monte Carlo analysis can predict the probability of finishing by a certain date or the probability that the cost will be equal to or less than a certain value.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Monte Carlo analysis is a simulation technique that uses random sampling to model and predict the outcomes of complex systems or processes. In project management, it can be used to estimate the probability of completing a project by a certain date or the likelihood of the project's cost being equal to or less than a specific value. Therefore, the statement that the Monte Carlo analysis can predict these probabilities is true.

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  • 24. 

    _____ involves determining which risks are likely to affect a project and documenting the characteristics of each.

    • Identifying risks

    • Planning risk management

    • Performing qualitative risk analysis

    • Performing quantitative risk analysis

    Correct Answer
    A. Identifying risks
    Explanation
    Identifying risks involves the process of recognizing and understanding potential risks that may impact a project. It includes systematically identifying and documenting the characteristics of each risk, such as its likelihood, potential impact, and potential response strategies. This step is crucial in order to effectively manage and mitigate risks throughout the project lifecycle.

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  • 25. 

    The first step in project procurement management is:

    • Closing procurement management.

    • Controlling procurement's.

    • Conducting procurement's.

    • Planning procurement management.

    Correct Answer
    A. Planning procurement management.
    Explanation
    The first step in project procurement management is planning procurement management. This involves developing a procurement management plan that outlines how the project's procurement processes will be carried out. This plan includes determining what needs to be procured, identifying potential suppliers, establishing procurement methods, and defining the criteria for selecting suppliers. By planning procurement management, the project team can ensure that the procurement processes are aligned with the project's goals and objectives, and that the necessary resources and strategies are in place to successfully procure the required goods and services.

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  • 26. 

    The formula to determine the number of communication channels is _____, where n is the number of people involved.

    • N (n-1)/2

    • N(n+1)/2

    • N(n+1)/n(n-1)

    • N(n-1)/n(n+1)

    Correct Answer
    A. N (n-1)/2
    Explanation
    The formula to determine the number of communication channels is n (n-1)/2, where n is the number of people involved. This formula is derived from the concept that each person can communicate with every other person in the group, except themselves. Therefore, for n people, each person can communicate with n-1 other people. However, this counts each communication channel twice (e.g., person A to person B and person B to person A), so we divide by 2 to get the total number of unique communication channels.

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  • 27. 

    Unknown risks can be managed proactively.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    This statement is false because unknown risks, by definition, cannot be managed proactively. Proactive management requires identifying and assessing risks beforehand, which is not possible for risks that are unknown. Therefore, it is not possible to manage unknown risks proactively.

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  • 28. 

    Those who are _____ have a higher tolerance for risk, and their satisfaction increases when more payoff is at stake.

    • Risk-averse

    • Risk-seeking

    • Risk-neutral

    • Risk-indifferent

    Correct Answer
    A. Risk-seeking
    Explanation
    Risk-seeking individuals are more likely to take risks and are willing to accept higher levels of uncertainty in order to potentially gain higher rewards. They find satisfaction in situations where there is a greater payoff at stake, as they are motivated by the potential for greater gains.

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  • 29. 

    In project procurement management, which of the following processes involve completion and settlement of each contract, including resolution of any open items?

    • Planning procurement management

    • Controlling procurements

    • Closing procurements

    • Conducting procurements

    Correct Answer
    A. Closing procurements
    Explanation
    Closing procurements is the correct answer because this process involves completing and settling each contract, including resolving any open items. It includes verifying that the work has been completed satisfactorily, obtaining final acceptance from the buyer, and closing out the contract. This process ensures that all contractual obligations have been met and any remaining issues or disputes are resolved before formally closing the procurement.

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  • 30. 

    A leading stakeholder is one who is aware of the project and is neither supportive nor resistant to it.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    A leading stakeholder is someone who is actively involved and supportive of a project, rather than being neutral or indifferent. They play a crucial role in driving the project forward and ensuring its success. Therefore, the statement that a leading stakeholder is neither supportive nor resistant to the project is incorrect.

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  • 31. 

    _____ are a complete set of organized project records that provide an accurate history of the project.

    • Project archives

    • Forecasts

    • Project plans

    • Project notes

    Correct Answer
    A. Project archives
    Explanation
    Project archives are a complete set of organized project records that provide an accurate history of the project. These archives include all relevant documents, reports, correspondence, and other materials related to the project. They serve as a valuable resource for future reference, evaluation, and learning from past experiences. Project archives help maintain transparency, accountability, and ensure that accurate information is available for decision-making and analysis. They also facilitate knowledge transfer and continuity in case of personnel changes or future projects.

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  • 32. 

    Using the formula for calculating the number of communication channels, how many channels would five people require

    • 9

    • 10

    • 11

    • 14

    Correct Answer
    A. 10
    Explanation
    The formula for calculating the number of communication channels is n(n-1)/2, where n is the number of people. In this case, there are five people, so plugging that into the formula we get 5(5-1)/2 = 10. Therefore, five people would require 10 communication channels.

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  • 33. 

    Which one do you like?

    • Option 1

    • Option 2

    • Option 3

    • Option 4

    Correct Answer
    A. Option 1
    Explanation
    The question asks for a personal preference, so the correct answer would be the option that the individual likes the most. In this case, the correct answer is Option 1, without any further context or information provided.

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  • 34. 

    A _____ person achieves a balance between risk and payoff.

    • Risk-seeking

    • Risk-averse

    • Risk-fearing

    • Risk-neutral

    Correct Answer
    A. Risk-neutral
    Explanation
    A risk-neutral person achieves a balance between risk and payoff. This means that they neither actively seek out risky situations nor actively avoid them. They are able to assess the potential risks and rewards of a situation objectively and make decisions based on rational analysis rather than being driven by fear or a desire for high rewards.

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  • 35. 

    In project procurement management, the process of _____ involves determining what to procure, when, and how. 

    • closing procurements

    • Controlling procurements

    • Conducting procurements

    • Planning procurement management

    Correct Answer
    A. Planning procurement management
    Explanation
    The correct answer is planning procurement management. In project procurement management, the process of planning procurement management involves determining what to procure, when, and how. This includes identifying the necessary goods or services to be procured, establishing the procurement timeline, and developing a strategy for procuring the required items or services. It is an essential step in ensuring that the project acquires the necessary resources in a timely and efficient manner.

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  • 36. 

    A document used to solicit quotes or bids from prospective suppliers is known as a(n) _____.

    • RFQ

    • RFP

    • WBS

    • SOW

    Correct Answer
    A. RFQ
    Explanation
    An RFQ, or Request for Quote, is a document used to solicit quotes or bids from prospective suppliers. It is a formal request made by a buyer to potential suppliers, asking for detailed pricing information and terms for the products or services they offer. The RFQ helps the buyer compare different suppliers and their offerings before making a purchasing decision.

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  • 37. 

    In project procurement management, the process of _____ involves obtaining seller responses, selecting sellers, and awarding contracts.

    • Conducting procurements

    • Closing procurements

    • Settling contracts

    • Planning procurement management

    Correct Answer
    A. Conducting procurements
    Explanation
    The correct answer is conducting procurements. In project procurement management, conducting procurements refers to the process of obtaining seller responses, selecting sellers, and awarding contracts. This involves soliciting bids or proposals from potential sellers, evaluating their responses, and ultimately choosing the most suitable sellers to enter into contracts with. This step is crucial in ensuring that the project obtains the necessary goods or services from reliable and capable sellers.

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  • 38. 

    In project procurement management, the process of conducting procurement's is part of the _____ process.

    • Planiing

    • Executing

    • Monitoring and controlling

    • Closing

    Correct Answer
    A. Executing
    Explanation
    The process of conducting procurements is part of the executing process in project procurement management. This process involves obtaining the necessary goods or services from external suppliers to support the project's objectives. During the executing process, the project team identifies potential suppliers, solicits bids or proposals, selects a supplier, and negotiates contracts. This phase focuses on the actual implementation of the procurement plan and ensuring that the project's procurement needs are met. The executing process is crucial for successful project delivery as it involves the actual execution and coordination of project activities.

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  • 39. 

    _____ involves reducing the impact of a risk event by reducing the probability of its occurrence.

    • Risk avoidance

    • Risk acceptance

    • Risk transference

    • Risk mitigation

    Correct Answer
    A. Risk mitigation
    Explanation
    Risk mitigation involves reducing the impact of a risk event by reducing the probability of its occurrence. This can be achieved through various strategies such as implementing preventive measures, creating backup plans, and implementing controls and safeguards. By actively addressing potential risks and taking proactive measures, organizations can minimize the likelihood of risks materializing and mitigate their potential impact.

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  • 40. 

    ____ involves changing the size of the opportunity by identifying and maximizing key drivers of the positive risk.

    • Risk exploitation

    • Risk sharing

    • Risk enhancement

    • Risk acceptance

    Correct Answer
    A. Risk enhancement
    Explanation
    Risk enhancement involves changing the size of the opportunity by identifying and maximizing key drivers of the positive risk. This means that instead of simply accepting or sharing the risk, the organization actively seeks to enhance the potential benefits and outcomes associated with the risk. By identifying and maximizing the key drivers, the organization can increase the likelihood of achieving positive outcomes and potentially increase the overall value of the opportunity.

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  • 41. 

    A drawback of outsourcing is that:

    • It does not provide access to specific skills or technologies.

    • It invariably results in an increase in both fixed and recurrent costs

    • It can make an organization become overly dependent on particular suppliers.

    • It cannot increase accountability of suppliers through a written contract.

    Correct Answer
    A. It can make an organization become overly dependent on particular suppliers.
    Explanation
    Outsourcing can make an organization overly dependent on particular suppliers. When a company outsources certain tasks or functions to external suppliers, it relies on them to deliver the required goods or services. This reliance can lead to a lack of control and flexibility for the organization. If the supplier fails to meet expectations or faces financial difficulties, it can negatively impact the organization's operations. Additionally, if the organization becomes too dependent on a single supplier, it may face difficulties in finding alternative options or negotiating favorable terms in the future.

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  • 42. 

    Adding more people to a project that is falling behind schedule often causes more setbacks because of the increased complexity of communications.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Adding more people to a project that is falling behind schedule often causes more setbacks because of the increased complexity of communications. When a project is already behind schedule, introducing more people can lead to confusion and miscommunication. More people means more interactions and coordination, which can slow down the progress even further. It takes time for the new team members to understand the project, its goals, and the existing work. Additionally, communication channels may become overloaded, resulting in delays and inefficiencies. Therefore, adding more people to a project that is already behind schedule can indeed lead to more setbacks.

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  • 43. 

    Performing qualitative and quantitative risk analyses are subprocesses of the _____ process of project risk management.

    • Sensitivity

    • Systems

    • Monte Carlo

    • NPV

    Correct Answer
    A. Monte Carlo
    Explanation
    Performing qualitative and quantitative risk analyses are subprocesses of the Monte Carlo process of project risk management. The Monte Carlo process involves using statistical techniques to simulate different scenarios and assess the impact of uncertainties on project outcomes. By performing qualitative risk analysis, the project team identifies and evaluates risks based on their impact and likelihood. Quantitative risk analysis involves assigning numerical values to risks and calculating their potential impact on project objectives. Both these analyses help in understanding and managing project risks effectively, making Monte Carlo the correct answer.

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  • 44. 

    The items discussed in a(n) _____ include reflections on whether project goals were met, whether the project was successful or not, the causes of variances on the project, the reasoning behind corrective actions chosen, the use of different project management tools and techniques, and personal words of wisdom based on team members’ experiences.

    • Final project report

    • Design document

    • Audit report

    • Lessons-learned report

    Correct Answer
    A. Lessons-learned report
    Explanation
    A lessons-learned report is a document that includes reflections on project goals, success or failure of the project, causes of variances, reasoning behind corrective actions, use of project management tools, and personal experiences of team members. This report is meant to capture the knowledge gained from the project and provide insights and recommendations for future projects. It serves as a valuable resource for improving project management practices and avoiding similar mistakes in the future.

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  • 45. 

    The process of choosing suppliers or sellers is known as _____.

    • Source selection

    • A bid

    • WBS

    • A change order

    Correct Answer
    A. Source selection
    Explanation
    The process of choosing suppliers or sellers is known as source selection. This involves evaluating potential suppliers based on criteria such as price, quality, reliability, and delivery time. Source selection is an important step in procurement as it ensures that the organization selects the most suitable suppliers to meet its needs and achieve its goals.

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  • 46. 

    Rarely does the receiver interpret a message exactly as the sender intended.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement suggests that the receiver of a message often does not interpret it in the exact way that the sender intended. This is because communication involves various factors such as personal biases, cultural differences, and individual interpretations. People may have different perspectives, experiences, and understandings, which can influence how they interpret and understand messages. Therefore, it is likely that the receiver will not always interpret a message in the same way as the sender intended.

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  • 47. 

    _____ involves determining the information and communications needs of the stakeholders.

    • Strategic planning

    • Systems management

    • Identifying stakeholders

    • Planning communications

    Correct Answer
    A. Planning communications
    Explanation
    Planning communications involves determining the information and communications needs of the stakeholders. This process involves identifying the key stakeholders and understanding their specific requirements and expectations regarding communication. By planning communications effectively, organizations can ensure that the right information is delivered to the right stakeholders at the right time and through the most appropriate channels. This helps in building and maintaining strong relationships with stakeholders and ensuring that their needs are met, ultimately contributing to the success of the organization.

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  • 48. 

    _____ are predefined actions that the project team will take if an identified risk event occurs. 

    • Secondary risks

    • Workarounds

    • Contingency plans

    • Management reserves

    Correct Answer
    A. Contingency plans
    Explanation
    Contingency plans are predefined actions that the project team will take if an identified risk event occurs. These plans are put in place to mitigate the impact of the risk and ensure that the project can continue without major disruptions. Contingency plans are typically developed during the risk management process and are specific to each identified risk event. They outline the steps to be taken, the resources required, and the timeline for implementation. By having contingency plans in place, the project team can effectively respond to risk events and minimize their negative consequences.

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  • 49. 

    An example of push communication is _____.

    • Meetings

    • Video conferencing

    • Voice mails

    • Blogs

    Correct Answer
    A. Voice mails
    Explanation
    An example of push communication is voice mails. Push communication refers to the act of delivering information or messages directly to the recipient without their active request or participation. Voice mails are a form of communication where a message is recorded and sent to the recipient's voicemail box, without requiring them to answer the call. This exemplifies push communication as the message is being pushed to the recipient without their immediate involvement or interaction.

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  • Aug 31, 2023
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  • Dec 07, 2016
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    Mhobb151

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