Project Management Study Quiz

121 Questions | Total Attempts: 105

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Project Management Study Quiz


Questions and Answers
  • 1. 
    Adding more people to a project that is falling behind schedule often causes more setbacks because of the increased complexity of communications.
    • A. 

      True

    • B. 

      False

  • 2. 
    Rarely does the receiver interpret a message exactly as the sender intended.
    • A. 

      True

    • B. 

      False

  • 3. 
    In a project, communicating badly exponentially increases the possibility of making mistakes.
    • A. 

      True

    • B. 

      False

  • 4. 
    Good information technology project managers must have strong technical and communication skills.
    • A. 

      True

    • B. 

      False

  • 5. 
    The project summary report is a summary of all the lessons-learned reports.
    • A. 

      True

    • B. 

      False

  • 6. 
    _____ involves determining the information and communications needs of the stakeholders.
    • A. 

      Strategic planning

    • B. 

      Systems management

    • C. 

      Identifying stakeholders

    • D. 

      Planning communications

  • 7. 
    The output of the _____ process is a communications management plan. 
    • A. 

      Managing communications

    • B. 

      Reporting performance

    • C. 

      Controlling communications

    • D. 

      Planning communications

  • 8. 
    Managing communications is part of the _____ process of the project communication management.
    • A. 

      Closing

    • B. 

      Executing

    • C. 

      Planning

    • D. 

      Monitoring and controlling

  • 9. 
    As a manager, you want to praise a team member, Phil, for doing a good job on a particular project. However, you know that Phil tends to be an introvert. Which of the following communication methods would Phil be most comfortable with?
    • A. 

      Call Phil in for a private meeting to appreciate his work

    • B. 

      Call a team meeting to praise Phil for his work on the project.

    • C. 

      Announce Phil’s accomplishment on the company Web site

    • D. 

      Have top management and the other teams in the company award Phil.

  • 10. 
    Which of the following methods of communication is likely to be most effective for conveying sensitive or important information?
    • A. 

      Short face-to-face meetings

    • B. 

      E-mails

    • C. 

      Telephone conversations

    • D. 

      Reading reports from other team members

  • 11. 
    According to research by Albert Mehrabian, which of the following is NOT a way that  information is communicated in a face-to-face interaction?
    • A. 

      Body language

    • B. 

      Facial expressions

    • C. 

      Spoken content

    • D. 

      Tone of voice

  • 12. 
    As the number of people involved in a project _____, the complexity of communications _____.
    • A. 

      Increases, decreases

    • B. 

      Decrease, increase

    • C. 

      Increase, stays constant

    • D. 

      Increases, increases

  • 13. 
    Using the formula for calculating the number of communication channels, how many channels would two people require?
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

  • 14. 
    The formula to determine the number of communication channels is _____, where n is the number of people involved.
    • A. 

      N (n-1)/2

    • B. 

      N(n+1)/2

    • C. 

      N(n+1)/n(n-1)

    • D. 

      N(n-1)/n(n+1)

  • 15. 
    Using the formula for calculating the number of communication channels, how many channels would five people require
    • A. 

      9

    • B. 

      10

    • C. 

      11

    • D. 

      14

  • 16. 
    A team has 10 communication channels between its various members. Using the formula number of communication channels = n (n-1)/2, where n is the number of people in the team, the team has _____ members
    • A. 

      5

    • B. 

      3

    • C. 

      2

    • D. 

      10

  • 17. 
    An example of push communication is _____.
    • A. 

      Meetings

    • B. 

      Video conferencing

    • C. 

      Voice mails

    • D. 

      Blogs

  • 18. 
    Which of the following is true of push communication?
    • A. 

      Information is sent only to recipients who request the information.

    • B. 

      This method ensures that the information is understood by recipients.

    • C. 

      Information is sent to recipients without their request.

    • D. 

      This method ensures that the information is received by the recipients.

  • 19. 
    Which of the following communication methods would be most appropriate for assessing the commitment of project stakeholders?
    • A. 

      Wikis

    • B. 

      E-mail

    • C. 

      Web Sites

    • D. 

      Meetings

  • 20. 
    According to the guidelines provided by Practical Communications, Inc., a(n) _____ is the most inappropriate medium for addressing negative behavior.
    • A. 

      Voice mail

    • B. 

      E-mail

    • C. 

      Meeting

    • D. 

      Web site

  • 21. 
    _____ address where the project stands in terms of meeting scope, time, and cost goals.
    • A. 

      Technical reports

    • B. 

      Status reports

    • C. 

      Progress reports

    • D. 

      Lessons-learned reports

  • 22. 
    ____ describe where the project stands at a specific point in time.
    • A. 

      Progress reports

    • B. 

      Status reports

    • C. 

      Forecasts

    • D. 

      Lessons-learned reports

  • 23. 
    Which of the following questions is typically addressed by a project forecast?
    • A. 

      How much more money will be needed to complete the project?

    • B. 

      Does the quality of output match our goals?

    • C. 

      Are our clients satisfied with the speed and quality of work on this project?

    • D. 

      How comfortable are employees with the software and technology being used on the project?

  • 24. 
    E-mail communication is most suited for:
    • A. 

      Assessing commitment to a project.

    • B. 

      Building consensus among disputing parties.

    • C. 

      Mediating a conflict between multiple parties.

    • D. 

      Communicating routine information.

  • 25. 
    A(n) _____ is a Web site that enables anyone who accesses it to contribute or modify Web page content.
    • A. 

      Intranet

    • B. 

      Blog

    • C. 

      Forum

    • D. 

      Wiki

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