1.
Which of the following is not a type of integration?
A. 
B. 
C. 
D. 
2.
Integration of computer-based systems can be at the __________ level or at the application system level.
A. 
B. 
C. 
D. 
3.
Which of the following is one level in functional integration?
A. 
B. 
C. 
D. 
4.
Which of the following is not part of a decision-making process?
A. 
B. 
Generate solution alternatives
C. 
D. 
5.
An enterprise knowledge __________ provides universal access and an interface into all relevant corporate information and knowledge.
A. 
B. 
C. 
D. 
6.
Which of the followingare self-contained, self-describing business and consumer modular applications, delivered over the Internet that users can select and combine through almost any device from personal computers to mobile phones?
A. 
B. 
C. 
D. 
7.
MSS can have __________ implications.
A. 
B. 
C. 
D. 
8.
Which of the following impact is not from computers and MSS technologies?
A. 
B. 
C. 
D. 
9.
Which of the following is not an impact of automated decision systems?
A. 
Reduction of upper management
B. 
C. 
Improved customer service
D. 
10.
MSS are expected to increase productivity, speed, customer satisfaction, quality, and supply chain improvements, which results in __________ advantage.
A. 
B. 
C. 
D. 
11.
Which of the following is not an information anxiety?
A. 
Frustration with not being able to master computers
B. 
Frustration with the quality of information available on the Web
C. 
Frustration with the amount of money needs to be invested
D. 
Frustration with not being better informed
12.
Which of the following is not an impact of MSS on managers’ job?
A. 
Less expertise is required
B. 
Less reliance on experts and analysts
C. 
Information needed can be self-generated
D. 
Less experience in managing people
13.
Privacy has long been a(n) __________ issue.
A. 
B. 
C. 
D. 
14.
Which of the following is a way to collect individual’s information over the Web?
A. 
B. 
C. 
D. 
15.
Which of the following is a newly created MSS-related job?
A. 
B. 
C. 
D. 
16.
Which of the following is not a robot used in Japan?
A. 
B. 
C. 
D. 
17.
Which of the following is not a positive impact of MSS?
A. 
Work in hazard environment
B. 
Opportunities for the disabled and elders
C. 
Improvement in health care delivery
D. 
Too much power for the consumers
18.
Which of the following is not a negative impact of MSS?
A. 
Computer crime and Internet fraud
B. 
C. 
Changing role of single parent
D. 
19.
MSS will play a larger role in strategic management mainly due to its contribution to the area of corporate __________.
A. 
Strategic decision making system
B. 
Business performance management systems
C. 
Business feedback systems
D. 
20.
Which of the following technology is not the technology that will make the trend of making MSS systems more intelligent continue?
A. 
B. 
C. 
D. 
21.
Which of the following is not a typical MSS-oriented infrastructure?
A. 
B. 
Knowledge management system
C. 
D. 
Enterprise information system
22.
Due to the iterative nature of the creating architecture in MSS, collaborative methodologies such as __________ are especially useful in identifying and modifying system requirements.
A. 
B. 
C. 
D. 
23.
Which of the following is not a test in the testing step in implementing a MSS application?
A. 
B. 
C. 
D. 
24.
Usability testing tests the quality of the user’s __________.
A. 
B. 
C. 
D. 
25.
The first generation of MSS was constructed largely through __________ programming and in-house development.
A. 
B. 
C. 
D.