Management Information System Chapter 1
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Tutorial for MIS class.
- 1.People used to be the most important asset for a company. But in the information age, companies need people with:
- A.
Data
- B.
Information
- C.
Knowledge
- D.
Computers
- 2.
- A.
They heavily depend on using communications technologies
- B.
They benefit from the ability to share information between companies and customers
- C.
They create anti-social tendencies, which go hand in hand with more air pollution
- D.
They are possible due to the expansion of decentralized computing
- 3.Processed ______________________ is also called ______________, while the most raw elements of facts and figures are known as ______________.
- A.
Data; Knowledge; Information
- B.
Information; Data; Knowledge
- C.
Information; Knowledge; Data
- D.
Knowledge; Data; Information
- 4.The fact that you are able to receive a video clip sent by your friend while having your lecture in class, through your hand phone, shows the __________________ dimensions of information.
- A.
Time and form
- B.
Form and time
- C.
Location and form
- D.
Personal and organizational
- 5.Which of the following represents the flow of information between the HR manager and the Marketing manager?
- A.
Upward flow
- B.
Downward flow
- C.
Horizontal flow
- D.
Outward flow
- 6.
- A.
Define what information they need; define what technology he/she needs
- B.
Know how and where to obtain that information; create new technology when required
- C.
Understand information before they even receive it; understand how technology affects him/her
- D.
Act appropriately based on the information; know how and when to use technology
- 7.Decentralized computing occurs when computing power is distributed to functional business areas and knowledge worker desktops. Decentralized computing is made possible by:
- A.
Inexpensive knowledge workers
- B.
Inexpensive PCs
- C.
Decreasing network speeds
- D.
Increasing costs of electricity
- 8.Which of the following items is the primary tool used by organizations to support shared information?
- A.
PDA
- B.
Database
- C.
Application
- D.
None of the above
- 9.A computer-based tool that people use to work with information and support the information and information-processing needs of an organization is:
- A.
Management Information Systems
- B.
Computer Security
- C.
Collaboration System
- D.
Information Technology
- 10.What is power in the information age?
- A.
Data
- B.
Knowledge
- C.
Computer
- D.
None of the above
- 11.The success of telecommuting depends on what?
- A.
Suitability of profession
- B.
Discipline
- C.
Availability of technology
- D.
All of the above
- 12.Which of the following is not a reason that information is important?
- A.
Information is one of the three key components of MIS
- B.
Knowledge can be a source of income
- C.
We are in the information age
- D.
Knowledge comes from having timely access to information and knowing what to do with it
- 13.Business Intelligence includes which of the following?
- A.
Knowledge about your internal environment
- B.
Knowledge about your external environment
- C.
Knowledge about your competitive environment
- D.
All of the above
- 14.Which term describes electronic commerce conducted over a wireless device such as cell phone or PDA?
- A.
CIS
- B.
EIS
- C.
Now economy
- D.
M-Commerce
- 15.What is information?
- A.
Data that has a particular meaning within a specific context
- B.
Information with a particular meaning within a specific context
- C.
Data that has no particular meaning
- D.
None of the above
- 16.
- A.
Having access to information at the right moment in time
- B.
Having information that describes the appropriate time period
- C.
Having information about the most recent time period
- D.
None of the above
- 17.Which dimension of information describes being able to access information from a hotel room?
- A.
Time dimension
- B.
Location dimension
- C.
Form dimension
- D.
None of the above
- 18.Which of the following represents the flow of information that describes the organization based on its daily transactions?
- A.
Upward flow
- B.
Downward flow
- C.
Horizontal flow
- D.
Outward flow
- 19.Which of the following represents the flow of information between functional business units and work teams?
- A.
Upward flow
- B.
Downward flow
- C.
Horizontal flow
- D.
Outward flow
- 20.All of the following statements describe an information-literate knowledge worker, except:
- A.
Can define what information they need
- B.
Knows how and where to obtain that information
- C.
Understand information before they even receive it
- D.
Acts appropriately based on the information
- 21.Information granularity refers to the _______________ of information.
- A.
Location
- B.
Timing
- C.
Format
- D.
Size
- 22.Coarse information is used at the ___________ level of management
- A.
Bottom
- B.
Middle
- C.
Knowledge
- D.
Top
- 23.Decentralized computing occurs when computing power is distributed to functional business areas and knowledge worker desktops. Decentralized computing is made possible by:
- A.
Inexpensive knowledge workers
- B.
Inexpensive personal computer systems
- C.
Decreasing network speeds
- D.
Increasing costs of electricity
- 24.What are the basic categories of technology?
- A.
Hardware and input devices
- B.
Software and storage devices
- C.
Storage devices and hardware
- D.
Hardware and software
- 25.What are the two main types of software?
- A.
Utility and output
- B.
Application and system
- C.
CPU and system
- D.
Application and input
- 26.
- A.
Transport computer equipment such as laptops or PDAs to the necessary location
- B.
Wirelessly connect and use centrally located information and/or application software
- C.
Transport data from location to location using portable media such as flash drives or diskette
- D.
None of the above
- 27.Just-In-Time is an approach that produces or delivers a product or service just at the time the:
- A.
Supplier wants it
- B.
Distributor wants it
- C.
Customer wants it
- D.
Seller wants it
- 28.Which term describes a concept that encourages and facilitates collaborative processes between members of a supply chain?
- A.
Collaborative planning, focusing, and reordering (CPFR)
- B.
Collaborative planning, forecasting, and replenishment (CPFR)
- C.
Collaborative planning, forecasting, and reordering (CPFR)
- D.
Collaborative planning, focusing, and replenishment (CPFR)
- 29.What does an application service provider do?
- A.
Provides software over the internet
- B.
Provides hardware over the internet
- C.
Provides computer equipment
- D.
None of the above
- 30.Which of the following systems can perform sales lead tracking, contact management, and market analysis?
- A.
Sales force automation systems
- B.
Customer relationship management systems
- C.
Transaction processing systems
- D.
Collaborative systems
- 31.Which systems are typically used to fulfill and support customer orders?
- A.
Back office systems
- B.
Front office systems
- C.
Side office systems
- D.
Information Sales systems
- 32.What is the objective of a business intelligence system?
- A.
Gathering confidential information from competitors
- B.
Improving the timeliness and quality of decisions
- C.
Improving the timeliness and quality of input for decision making
- D.
All of the above
- 33.What displays key information gathered from several sources on a screen in a format tailored to the needs and wants of an individual?
- A.
Display format
- B.
Web page
- C.
Digital display
- D.
Digital dashboard
- 34.Software designed to improve the performance of teams by supporting the sharing and flow of information is called a ?
- A.
Social network system
- B.
Group decision support system
- C.
Team system
- D.
Collaboration system
- 35.What is the goal of a customer relationship management system?
- A.
To gain customers
- B.
To eliminate negative interactions with customers
- C.
To eliminate the need for customers
- D.
None of the above
- 36.Which of the following is the primary tool used by organizations to support shared information?
- A.
PDA
- B.
Database
- C.
Application
- D.
None of the above
- 37.Which term describes a company you do business with on a regular basis in a cooperative fashion, usually facilitated by IT systems?
- A.
Alliance partner
- B.
Information partnership
- C.
Distribution chain
- D.
B2B
- 38.The time dimension of information includes two aspects: having access to information when you need it and ________________.
- A.
Having access to information at the right moment in time
- B.
Having information that describes the appropriate time period
- C.
Having information about the most recent time period
- D.
None of the above
- 39.
- A.
System
- B.
Application
- C.
Operating System
- D.
Utility
- 40.Which of the following refers to using communications technologies to work in a location other than a central location (such as an office building)?
- A.
Wireless networks
- B.
Business Intelligence
- C.
Telecommuting
- D.
Remote desktop
- 41.Which of the following represents the flow of information from an executive at the Marketing Department to the manager of Human Resource Department?
- A.
Downward flow
- B.
Upward flow
- C.
Horizontal flow
- D.
Outward flow
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