Membership Sales
Settings
- 1.The Tour The Welcome is the 1st step of the tour: The goal of The Welcome is?
- A.
Give a good first impression
- B.
Don't shake prospects hand
- C.
Be miserable
- 2.The Warm-Up is the 2nd step of the tour: The goal of the Warm-up is?
- A.
Have the prospect sign a waiver
- B.
Make the prospect feel comfortable
- C.
Determine if the prospect is a good shot to join
- 3.The Goal & Needs is the 3rd step of the tour: The goal of the Goals & Needs step is?
- A.
Determine the emotional reason the prospect is in front of you. Determine the “Hot Button” or “Key Benefit”
- B.
Find out what you have in common with prospect
- C.
Ask for the sale
- 4.The Presentation is the 4th step of the tour: The goal of the Presentation is?
- A.
Show the member the entire club.
- B.
Enthusiastically present the benefits of joining our club build value & rapport and overcome objections before asking for the sale.
- C.
Prepare for the close.
- 5.The Close is the 5th step of the tour: The goal of The Close is?
- A.
Pressure the prospect into joining.
- B.
Intimidate the prospect to make a decision today
- C.
Remind the prospect of all the benefits of joining, present membership options, ask for the membership sale & overcome objections if necessary.
- 6.Please fill in the List Price before tax: Enrollment Fee for Platinum Memberships
- 7.Please fill in the List Price before tax: Monthly Rate for Platinum Memberships
- 8.Please fill in the List Price before tax: Annual Club Maintenance Fee
- 9.Please fill in the List Price before tax: (All clubs excluding Greenwich) Platinum Membership: PIF Membership (Paid in Full Membership)
- 10.Please fill in the List Price before tax: VIP Platinum Membership (Greenwich) Monthly Rate:
- 11.Please fill in the List Price before tax: (Greenwich Prices) PIF Membership (Paid In Full Membership)
- 12.You should ask for the membership sale a minimum of 3 times.
- A.
True
- B.
False
- 13.Enthusiasm from the employee on tour is an absolute must.
- A.
True
- B.
False
- 14.All tours should be given full effort. In sales, there is no pre judging.
- A.
True
- B.
False
- 15.The membership tour should always be presented around the prospects goals & needs.
- A.
True
- B.
False
- 16.The Edge primarily sells two types of memberships. Pay By Month Membership & Paid in Full Memberships.
- A.
True
- B.
False
- 17.A pay by month membership does not have an expiration date. It is an open-end membership after the first 12 or 24 months are completed.
- A.
True
- B.
False
- 18.A PIF membership does not have an expiration date.
- A.
True
- B.
False
- 19.A person under age 18 years cannot sign a contract or a guest waiver. The law says that a parent or guardian must sign for them.
- A.
True
- B.
False
- 20.We accept all credit cards, checks and statement savings for EFT drafts.
- A.
True
- B.
False
- 21.A guest of the club will always need to sign a guest waiver before exercising and will need to provide a drivers license for us to hold at the desk while working out.
- A.
True
- B.
False
- 22.All prospects will be entered into data-trak as a prospect with notes.
- A.
True
- B.
False
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