Quiz On Membership Sales: Test!

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| By The Edge Fitness
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The Edge Fitness
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  • 1/22 Questions

    Please fill in the List Price before tax: Enrollment Fee for Platinum Memberships

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About This Quiz

This quiz evaluates skills in membership sales, focusing on steps like The Welcome, The Warm-Up, Goals & Needs Assessment, Presentation, and The Close. It aims to assess the ability to make a good first impression, comfort prospects, identify key benefits, present membership options effectively, and handle objections.

Quiz On Membership Sales: Test! - Quiz

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  • 2. 

    Please fill in the List Price before tax: Monthly Rate for Platinum Memberships

    Explanation
    The given answer is $19.99,19.99. This means that the list price before tax for the monthly rate of Platinum Memberships is $19.99. The repetition of the number suggests that there may have been a typo or error in formatting, resulting in the duplication of the price. However, without further context or information, it is difficult to determine the exact reason for the repetition.

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  • 3. 

    Please fill in the List Price before tax: Annual Club Maintenance Fee

    Explanation
    The correct answer is $39.99,39.99 because the question is asking for the List Price before tax for the Annual Club Maintenance Fee. The given answer provides two options: $39.99 and 39.99, both of which are the same value. Therefore, either of these options can be considered as the correct answer.

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  • 4. 

    Please fill in the List Price before tax: (All clubs excluding Greenwich) Platinum Membership: PIF Membership (Paid in Full Membership)

    Explanation
    The answer provided is the List Price before tax for the Platinum Membership, which is $299.99. This is the price that customers would have to pay if they choose to purchase the membership. The second part of the answer, "$299.99", is likely a repetition or clarification of the price.

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  • 5. 

    Please fill in the List Price before tax: VIP Platinum Membership (Greenwich) Monthly Rate:

    Explanation
    The answer provided is the List Price before tax for the VIP Platinum Membership (Greenwich) Monthly Rate. It is stated as 29.99, $29.99, indicating that the price is $29.99.

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  • 6. 

    Please fill in the List Price before tax: (Greenwich Prices) PIF Membership (Paid In Full Membership)

    Explanation
    The given answer, 429.99,$429.99, suggests that the List Price before tax for the PIF Membership is $429.99. The first value, 429.99, indicates the numerical representation of the List Price, while the second value, $429.99, represents the same amount with a currency symbol. Both values are identical, indicating that the List Price before tax for the PIF Membership is $429.99.

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  • 7. 

    The enthusiasm from the employee on tour is an absolute must.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Having enthusiastic employees on a tour is crucial because their positive attitude and energy can enhance the overall experience for everyone involved. Enthusiastic employees are more likely to actively participate, engage with others, and contribute to the success of the tour. Their enthusiasm can also create a positive and enjoyable atmosphere, boosting morale and motivation among the team. Ultimately, having employees who are excited and passionate about the tour can lead to a more productive and fulfilling experience for everyone.

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  • 8. 

    All tours should be given full effort.  In sales, there is no pre-judging.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement suggests that in sales, it is important to give full effort to all tours without pre-judging them. This means that salespeople should approach every potential customer with equal enthusiasm and effort, regardless of their initial impression or assumptions. By doing so, they increase their chances of making successful sales and avoid missing out on potential opportunities. Therefore, the statement is true.

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  • 9. 

    The Tour The Welcome is the 1st step of the tour: The goal of The Welcome is?

    • Give a good first impression

    • Don't shake prospects hand

    • Be miserable

    Correct Answer
    A. Give a good first impression
    Explanation
    The goal of The Welcome in the tour is to give a good first impression. This step is crucial in creating a positive experience for the prospects and setting the tone for the rest of the tour. By providing a warm and friendly welcome, the organization aims to make the prospects feel comfortable and valued. This can significantly impact their overall perception and likelihood of engaging further with the tour.

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  • 10. 

    The Goal & Needs is the 3rd step of the tour:             The goal of the Goals & Needs step is?

    • Determine the emotional reason the prospect is in front of you. Determine the “Hot Button” or “Key Benefit”

    • Find out what you have in common with prospect

    • Ask for the sale

    Correct Answer
    A. Determine the emotional reason the prospect is in front of you. Determine the “Hot Button” or “Key Benefit”
    Explanation
    In the Goals & Needs step of the tour, the goal is to determine the emotional reason the prospect is in front of you and identify their "Hot Button" or "Key Benefit". This involves understanding the underlying motivation or desire that brought the prospect to you and finding out what specific benefit or solution they are seeking. By identifying their emotional reason and key benefit, you can tailor your approach and pitch to effectively address their needs and increase the chances of making a successful sale.

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  • 11. 

    The Presentation is the 4th step of the tour:   The goal of the Presentation is?

    • Show the member the entire club.

    • Enthusiastically present the benefits of joining our club build value & rapport and overcome objections before asking for the sale.

    • Prepare for the close.

    Correct Answer
    A. Enthusiastically present the benefits of joining our club build value & rapport and overcome objections before asking for the sale.
    Explanation
    The goal of the Presentation step in the tour is to enthusiastically present the benefits of joining the club, build value and rapport with the member, and overcome any objections they may have before asking for the sale. This step is crucial in convincing the member of the value and advantages of becoming a part of the club and addressing any concerns they may have before finalizing the sale.

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  • 12. 

    The Close is the 5th step of the tour:   The goal of The Close is?

    • Pressure the prospect into joining.

    • Intimidate the prospect to make a decision today

    • Remind the prospect of all the benefits of joining, present membership options, ask for the membership sale & overcome objections if necessary.

    Correct Answer
    A. Remind the prospect of all the benefits of joining, present membership options, ask for the membership sale & overcome objections if necessary.
    Explanation
    The goal of The Close is to remind the prospect of all the benefits of joining, present membership options, ask for the membership sale, and overcome objections if necessary. This step aims to reinforce the value and advantages of joining, provide different membership options to suit the prospect's needs, and address any concerns or objections they may have. By doing so, it increases the likelihood of the prospect making a positive decision and becoming a member.

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  • 13. 

    The membership tour should always be presented around the prospects goals & needs.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement is true because when presenting a membership tour, it is important to focus on the prospects' goals and needs. By doing so, the tour can be tailored to showcase how the membership can fulfill their specific requirements and help them achieve their desired outcomes. This approach increases the chances of prospects seeing the value in the membership and being more likely to join.

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  • 14. 

    All prospects will be entered into data-trak as a prospect with notes.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    This statement implies that all prospects will be recorded and stored in the data-trak system as prospects, along with any accompanying notes. This suggests that the data-trak system is used to manage and track prospects, ensuring that their information and any relevant notes are properly documented.

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  • 15. 

    A guest of the club will always need to sign a guest waiver before exercising and will need to provide a driver's license for us to hold at the desk while working out.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The explanation for the given correct answer is that the club requires guests to sign a waiver before exercising for liability purposes. Additionally, they ask for a driver's license to be held at the desk while working out to ensure the guest's identification and to ensure the safety and security of the club's facilities. Therefore, it is true that a guest of the club will always need to sign a guest waiver and provide a driver's license while working out.

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  • 16. 

    The Warm-Up is the 2nd step of the tour: The goal of the Warm-up is?

    • Have the prospect sign a waiver

    • Make the prospect feel comfortable

    • Determine if the prospect is a good shot to join

    Correct Answer
    A. Make the prospect feel comfortable
    Explanation
    The goal of the Warm-Up step in the tour is to make the prospect feel comfortable. This step is designed to create a relaxed and welcoming environment for the prospect, allowing them to feel at ease and more open to the rest of the tour. By making the prospect comfortable, it increases the likelihood of them having a positive experience and potentially considering joining.

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  • 17. 

    The Edge primarily sells two types of memberships. Pay By Month Membership & Paid in Full Memberships.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement is true because it states that The Edge primarily sells two types of memberships: Pay By Month Membership and Paid in Full Memberships. This means that these are the main types of memberships offered by The Edge, suggesting that there might be other types of memberships available as well, but these two are the primary ones.

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  • 18. 

    We accept all credit cards, checks, and statement savings for EFT drafts.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The given statement is true because it states that all credit cards, checks, and statement savings are accepted for EFT drafts. This implies that customers can use any of these payment methods to make electronic fund transfers.

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  • 19. 

    A pay by month membership does not have an expiration date.  It is an open-end membership after the first 12 or 24 months are completed.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    A pay by month membership is a type of membership that does not have a fixed expiration date. Unlike other memberships that may have a specific end date, a pay by month membership continues indefinitely after the initial 12 or 24 months are completed. This means that as long as the member continues to pay their monthly fees, they can enjoy the benefits of the membership without any time restrictions. Therefore, the statement "A pay by month membership does not have an expiration date" is true.

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  • 20. 

    A person under age 18 years cannot sign a contract or a guest waiver.  The law says that a parent or guardian must sign for them.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement is true because the law generally recognizes individuals under the age of 18 as minors who lack the legal capacity to enter into contracts. Therefore, they cannot sign a contract or a guest waiver on their own. To protect the interests of minors, the law requires a parent or guardian to sign on their behalf. This ensures that a responsible adult is involved in making decisions and assuming legal obligations on behalf of the minor.

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  • 21. 

    A PIF membership does not have an expiration date.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement "A PIF membership does not have an expiration date" is false. This means that a PIF membership does have an expiration date.

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  • 22. 

    You should ask for the membership sale a minimum of 3 times.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Asking for the membership sale a minimum of 3 times is recommended because it increases the chances of closing the sale. By asking multiple times, the salesperson can overcome objections, address concerns, and reinforce the benefits of the membership. It also allows the potential customer to consider the offer more thoroughly and make a well-informed decision. By asking for the sale multiple times, the salesperson shows persistence and determination, which can lead to a higher conversion rate.

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Quiz Review Timeline (Updated): Mar 21, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Jan 22, 2012
    Quiz Created by
    The Edge Fitness
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