Manager / Supervisor Training Quiz

1. Do all new hires need to complete a background check upon hire?

Yes

No

Depends on their position

Answer found in Supervisor Procedure Manual - Background Check Policy.

Explanation

Answer found in Supervisor Procedure Manual - Background Check Policy.

2. What tools are available to measure my staff's performance?

Learning Ladders

Quarterly Review

HK CPE

Performance Evaluations

All of the above

All of the options listed (Learning Ladders, Quarterly Review, HK CPE, Performance Evaluations) are tools that can be used to measure staff performance. Each tool serves a different purpose and provides different insights into the performance of employees. Learning Ladders can track and assess employees' learning progress, Quarterly Review allows for regular check-ins and feedback, HK CPE measures performance against specific competencies, and Performance Evaluations provide a comprehensive assessment of overall performance. Using all of these tools can provide a well-rounded and comprehensive understanding of staff performance.

Explanation

All of the options listed (Learning Ladders, Quarterly Review, HK CPE, Performance Evaluations) are tools that can be used to measure staff performance. Each tool serves a different purpose and provides different insights into the performance of employees. Learning Ladders can track and assess employees' learning progress, Quarterly Review allows for regular check-ins and feedback, HK CPE measures performance against specific competencies, and Performance Evaluations provide a comprehensive assessment of overall performance. Using all of these tools can provide a well-rounded and comprehensive understanding of staff performance.

3. New Hire Orientation (NHO) is held the 3rd week of each month.

True

False

Answer found in Supervisor Procedure Manual - New Hire Orientation, page 5.

Explanation

Answer found in Supervisor Procedure Manual - New Hire Orientation, page 5.

4. Joan's uncle died yesterday. Joan should recieve up to 3 days paid funeral leave.

True

False

Answer found in Handbook. Up to three days of Funeral Leave is granted for immediate family only, defined as parent, grandparent, spouse, child, grandchild, brother, sister, brother-in-law, sister-in-law, son-in-law or daughter-in-law.

Explanation

Answer found in Handbook. Up to three days of Funeral Leave is granted for immediate family only, defined as parent, grandparent, spouse, child, grandchild, brother, sister, brother-in-law, sister-in-law, son-in-law or daughter-in-law.

5. How many hours does my staff have to work each year to receive 100% regular full-time benefits?

At least 2080

At least 2150

At least 1664

At least 2250

Answer found in Handbook - 100% FTE status is explained in the Paid Time Off (PTO) policy.

Explanation

Answer found in Handbook - 100% FTE status is explained in the Paid Time Off (PTO) policy.

6. I want my new hire to start in August; how much PTO will be granted?

48 hours

32 hours

16 hours

80 hours

Found on the regular PTO earning schedule found on the 2012 Benefits Brochure on the HR tab under Links.

Explanation

Found on the regular PTO earning schedule found on the 2012 Benefits Brochure on the HR tab under Links.

7. I want to give Susie a warning for her time clock violation. Where do I find the Warning Notice form on the Intranet?

Outlook

HR Tab

Managers/Supervisors Tab

No need to document the warning

The correct answer is Managers/Supervisors Tab. This suggests that the warning notice form can be found on the Intranet under the Managers/Supervisors Tab. This tab is likely to contain resources and forms specifically for managers and supervisors, including the warning notice form for time clock violations.

Explanation

The correct answer is Managers/Supervisors Tab. This suggests that the warning notice form can be found on the Intranet under the Managers/Supervisors Tab. This tab is likely to contain resources and forms specifically for managers and supervisors, including the warning notice form for time clock violations.