The Leadership Secrets Of Santa Claus

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| By Lluther
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Quizzes Created: 1 | Total Attempts: 71
Questions: 25 | Attempts: 71

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The Leadership Secrets Of Santa Claus - Quiz


Wednesday Online Workshop


Questions and Answers
  • 1. 

    When making the mission the main thing,

    • A.

      Making sure the elves and reindeer know what our mission is and why is not important.

    • B.

      Spending time with individual employees discussing how their jobs link with the accomplishment of the mission is a waste of my time.

    • C.

      Keep the mission in the forefront by posting it on the walls and discussing it at staff meetings.

    • D.

      Don't worry about making the mission part of your decision making and work planning processes.

    Correct Answer
    C. Keep the mission in the forefront by posting it on the walls and discussing it at staff meetings.
    Explanation
    The answer for this question can be found in Chapter 1.

    Rate this question:

  • 2. 

    When letting values be your guide, there are six columns you see are pillars that represent values - list one of the six.

    Correct Answer
    Respect
    Integrity
    Quality
    Customer Service
    Responsibility
    Explanation
    This answer can be found in Chapter 1.

    Rate this question:

  • 3. 

    While focusing on your people as well as your purpose, what are some things you've done during this study?

  • 4. 

    In Chapter 2, what were some of the behaviors that "Misfit" the reindeer displayed?

  • 5. 

    What are some of the things that Santa is looking for in his reindeer? (What was on his list on his laptop?)

    Correct Answer
    Characteristics
    Talents
    Values
    Abilities
    Attitudes
    Explanation
    The answer can be found in Chapter 2.

    Rate this question:

  • 6. 

    When Santa was looking for a new elf he thought he knew what he was looking for. Then two things happened:

    • A.

      First, he found out the commute was too far for applicants. Secondly, no one was qualified.

    • B.

      First, he discovered that the applicants were all too tall. Secondly, they all wanted too much money.

    • C.

      First, he found out that he had competitors. Secondly, a group of North Pole politicians passed a law that said he had to expand his hiring practices.

    • D.

      First, he found out that all elves had the same bah humbug attitude. Secondly, he found out that no one wanted to work in the cold climate of the North Pole.

    Correct Answer
    C. First, he found out that he had competitors. Secondly, a group of North Pole politicians passed a law that said he had to expand his hiring practices.
    Explanation
    The answer can be found in Chapter 2.

    Rate this question:

  • 7. 

    In Chapter Three, Santa tells us "Plan Your Work". We develop our plans by answering six questions for each set goal. The first question is what? What is one of the other five? (One word answers)

    Correct Answer
    Why
    When
    Where
    Who
    How
    Explanation
    The answer can be found in Chapter 3.

    Rate this question:

  • 8. 

    When Santa and his team make their plan and check it twice - at their planning meeting they ask the following:

  • 9. 

    Make the most of what you have - which is? Hint...Look at the subheadings! Only choose one answer.

    Correct Answer
    Time
    Money
    Materials and Equipment
    Employee Talent and Expertise
    Explanation
    The question asks what you should make the most of, and the subheadings provide options to choose from. The correct answer is all of them - time, money, materials and equipment, and employee talent and expertise. This means that in order to be successful, you should utilize and maximize all of these resources to their fullest potential.

    Rate this question:

  • 10. 

    In Chapter Four - Listen to the ElvesWhat are the Three Subpoints? List ONE of them below

    Correct Answer
    Open Your Ears to Participation
    Pay Attention to How You're Perceived
    Walk Awhile in THEIR Shoes
    Explanation
    The answer is in Chapter 3.

    Rate this question:

  • 11. 

    In Chapter Five - Santa tell us how to help everyone accept the reality of change. What are the three steps he gives us?

  • 12. 

    How did Santa and his elves conduct "virtual field trips?" List ONE possible answer below

    Correct Answer
    Letters
    E-Mails
    Telephone Calls
    Internet Research
    Explanation
    The answer is in Chapter 5.

    Rate this question:

  • 13. 

    Teaching "The Business" of the Businesses lead to a series of brainstorming exercises which lead to three other successful initiatives. What were they?

  • 14. 

    How did Santa help the elves and reindeer see the difference they make?

  • 15. 

    When giving recognition you should make sure it is personal. What else is important? There are five possible answers. ONLY list ONE. 

    Correct Answer
    Timely
    Specific
    Sincere
    Individual
    Proportional
    Explanation
    The answer is in Chapter 6.

    Rate this question:

  • 16. 

    Confront performance problems...(one word answer)

  • 17. 

    What are the three kinds of "stars?" ONLY list ONE answer.

    Correct Answer
    Falling Stars
    Middle Stars
    Superstars
    Explanation
    The answer is in Chapter 7.

    Rate this question:

  • 18. 

    List three strategies and techniques of coaching.

  • 19. 

    What are three ways to encourage your "superstars."

  • 20. 

    As a leader, Santa must model the behaviors he expects in others (he must walk the talk). List three things he must do.

  • 21. 

    What are three questions listed on"The Workshop 'What's Right'" Test"?

  • 22. 

    For Santa, building accountability for proper behavior involves the following: (list the three things)

  • 23. 

    Santa challenges himself and his staff to periodically examine just how ethical they are by looking at... (list three things)

  • 24. 

    Be Good for Goodness Sake - List your favorite subtopic in this chapter and tell me why.

  • 25. 

    Tell me about one of Santa's Leadership principles you've practiced since reading this book!

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  • Current Version
  • Jun 09, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Dec 10, 2008
    Quiz Created by
    Lluther
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