Practice Test: IB Business And Management- Human Resources #2.1

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  • 1/85 Questions

    If a woman was offered less pay than a man for for doing the same job, assuming they were of equal rank, then that would be illegal under equal opportunity laws.

    • True
    • False
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Practice Test: IB Business And Management- Human Resources #2.1 - Quiz

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  • 2. 

    Induction training is intended for new employees to make acquaintance with the organization and key personnel.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Induction training is indeed intended for new employees to familiarize themselves with the organization and key personnel. This type of training helps new employees understand the company's values, culture, policies, procedures, and expectations. It also provides an opportunity for new employees to meet and interact with key personnel, such as managers and supervisors, who play important roles within the organization. Therefore, the statement is true.

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  • 3. 

    Theft or deliberate damage to company property can lead to instant dismissal on the grounds of gross misconduct.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement is true because theft or deliberate damage to company property is considered a serious offense, known as gross misconduct. Such actions can be detrimental to the company's operations and reputation. To maintain a safe and secure work environment, companies often have strict policies in place that result in immediate dismissal for employees engaged in such behavior. This serves as a deterrent and ensures that employees understand the consequences of their actions.

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  • 4. 

    Dismissal is fair if an employee is asked to leave due to incompetence or major misconduct.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement is true because dismissal can be considered fair if an employee is asked to leave due to incompetence or major misconduct. Incompetence refers to the inability to perform job duties effectively, while major misconduct refers to serious violations of company policies or unethical behavior. In such cases, it is reasonable for an employer to terminate the employee's contract as it can negatively impact the organization's productivity and reputation.

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  • 5. 

    Absenteeism should ideally be low

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Absenteeism refers to the act of regularly or frequently being absent from work or school without a valid reason. It is generally seen as a negative behavior that can have various negative effects on productivity, team morale, and overall performance. Therefore, it is ideal for absenteeism to be low, indicating that employees or students are present and fulfilling their responsibilities regularly.

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  • 6. 

    Productivity should ideally be low

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement "Productivity should ideally be low" is false. In reality, high productivity is desired as it indicates that more output is being produced with the same amount of input, leading to increased efficiency and profitability. Low productivity, on the other hand, implies inefficiency and a waste of resources. Therefore, the correct answer is false.

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  • 7. 

    Grievance can occur when there is conflict in the workplace.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Grievance refers to a formal complaint or dissatisfaction expressed by an employee regarding their work environment, conditions, or treatment. Conflict in the workplace can often lead to grievances as it creates tension, dissatisfaction, and disagreement among employees. When conflicts arise, employees may feel the need to file a grievance to address their concerns and seek resolution. Therefore, the statement that grievance can occur when there is conflict in the workplace is true.

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  • 8. 

    Wastage should ideally be low

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement "Wastage should ideally be low" implies that it is desirable for wastage to be at a minimum level. This suggests that wastage is something that should be avoided or minimized, which aligns with the concept of efficiency and resource conservation. Therefore, the correct answer is True.

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  • 9. 

    Employers who own their own business have the right to hire and fire people without giving a reason.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Employers who own their own business do have the right to hire and fire people, but they are generally required to provide a valid reason for termination. This is to ensure that employees are not unfairly dismissed and to protect against discrimination or wrongful termination. Therefore, the statement that employers have the right to hire and fire people without giving a reason is false.

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  • 10. 

    Staff turnover should ideally be low

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Low staff turnover is generally considered desirable for organizations. When staff turnover is low, it indicates that employees are satisfied and engaged in their work, resulting in higher productivity and performance. Additionally, low turnover reduces the costs associated with recruitment, training, and onboarding new employees. It also helps to maintain a stable and experienced workforce, which can contribute to a positive work environment and better customer service. Therefore, the statement "Staff turnover should ideally be low" is true.

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  • 11. 

    A drawback of using internal recruitment is

    • A lack of new ideas from new people in the business

    • Reduces the number of old and unmotivated workers in the business

    • The relative cost of recruitment

    • The relative amount of time needed for recruitment

    Correct Answer
    A. A lack of new ideas from new people in the business
    Explanation
    Internal recruitment refers to the practice of filling job vacancies within a company by promoting or transferring existing employees. One drawback of this approach is the potential lack of new ideas from new people in the business. By only considering internal candidates, the company may miss out on fresh perspectives and innovative ideas that external candidates could bring. This can hinder creativity, limit diversity of thought, and impede the company's ability to adapt to changing market dynamics.

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  • 12. 

    The workforce of Mody and Geden Ltd is 85 people and 12 of the resign this year, then the staff turnover rate at the company is

    • 7%

    • 14%

    • 12 people

    • 73 people

    Correct Answer
    A. 14%
    Explanation
    The staff turnover rate at Mody and Geden Ltd is 14%. This can be calculated by dividing the number of people who resigned (12) by the total workforce (85) and then multiplying the result by 100. In this case, (12/85) * 100 = 14%. This indicates that 14% of the workforce resigned this year.

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  • 13. 

    Which of the following is not a feature of flexible working patterns?

    • More employment of part-time and peripheral staff

    • More mobile workers

    • Taller hierarchical structures

    • Greater numbers of people working from home

    Correct Answer
    A. Taller hierarchical structures
    Explanation
    Flexible working patterns are characterized by increased autonomy and flexibility in work arrangements, such as allowing employees to work from home or have more mobile work options. Taller hierarchical structures, on the other hand, refer to organizations with multiple levels of management and a more rigid chain of command. This contradicts the concept of flexibility and autonomy that flexible working patterns aim to provide. Therefore, taller hierarchical structures are not a feature of flexible working patterns.

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  • 14. 

    The advertising of an internal position is most likley to be in the form of

    • A newspaper announcement

    • A television advertisement

    • An Internet advertisement

    • A staff bulletin notice

    Correct Answer
    A. A staff bulletin notice
    Explanation
    An internal position refers to a job opening within a company that is being advertised to current employees. In this scenario, it is most likely that the advertising of an internal position would be done through a staff bulletin notice. This method allows the company to inform its current employees about the job opportunity in a cost-effective and efficient manner. It also ensures that the information reaches the intended audience directly, as staff bulletin notices are typically displayed in common areas or sent through internal communication channels.

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  • 15. 

    Off-the-job training refers to training that is

    • Conducted at a place of work whilst the employee is not working

    • Conducted by specialist trainers not necessarily available at the workplace

    • Carried out for newly appointed staff

    • Funded by government or training colleges

    Correct Answer
    A. Conducted by specialist trainers not necessarily available at the workplace
    Explanation
    Off-the-job training refers to training that is conducted by specialist trainers who may not be available at the workplace. This means that employees receive training from external experts who have specialized knowledge and skills in a particular field. Unlike on-the-job training, which is conducted by internal trainers within the workplace, off-the-job training allows employees to learn from professionals who may have a broader perspective and experience outside of the organization. This type of training can provide employees with valuable insights and expertise that they may not have access to within their own workplace.

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  • 16. 

    The main method of selection is via interview.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement suggests that the main method of selecting candidates is through interviews. This implies that interviews play a crucial role in the selection process, indicating that other methods such as written tests or assessments may be secondary or supplementary. Therefore, the correct answer is True.

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  • 17. 

    If a worker decides to leave their current employer for another organisation, then this is classified as

    • Retrenchment

    • Retirement

    • Resignation

    • Fair dismissal

    Correct Answer
    A. Resignation
    Explanation
    If a worker decides to leave their current employer for another organization, it is classified as resignation. Resignation refers to the voluntary act of an employee choosing to leave their job or position. In this case, the worker has made a personal decision to leave their current employer and pursue employment elsewhere. This is different from retrenchment, which is when an employer terminates an employee's position due to operational reasons, retirement, which is when an employee chooses to stop working after reaching a certain age, or fair dismissal, which is when an employer terminates an employee's position due to valid reasons such as poor performance or misconduct.

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  • 18. 

    A workforce plan will determine what _____________ exist in an organisation and include a relevant job ___________ and person __________ for each vacant position

    • Vacancies, description, specification

    • Vacancies, specification, description

    • Jobs, outline, statement

    • Jobs, description, statement

    Correct Answer
    A. Vacancies, description, specification
    Explanation
    A workforce plan will determine what vacancies exist in an organization and include a relevant job description and person specification for each vacant position. This means that the plan will identify the positions that need to be filled (vacancies), provide a detailed description of the responsibilities and requirements of each position (description), and outline the specific skills, qualifications, and attributes that the ideal candidate should possess (specification). This information is essential for effectively recruiting and selecting the right individuals to fill the vacant positions in the organization.

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  • 19. 

    Intreviews conducted by a group of interviewers all at the same time are known as

    • Mirror interviews

    • Sequence interviews

    • Panel interviews

    • Face-to-face interviews

    Correct Answer
    A. Panel interviews
    Explanation
    Panel interviews are conducted by a group of interviewers all at the same time. This type of interview allows for multiple perspectives and opinions to be considered during the evaluation process. It also provides the opportunity for the interviewers to ask a variety of questions and observe the candidate's responses from different angles. Panel interviews are commonly used in situations where multiple stakeholders or decision-makers are involved in the hiring process.

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  • 20. 

    Which of the following is not a disadvantage of interviews as a form of recruitment?

    • They do not reveal truly whether an applicant can do the job

    • Detailed questions can be asked

    • Information given may be biased

    • Might put pressure on applicants

    Correct Answer
    A. Detailed questions can be asked
    Explanation
    The given answer states that "Detailed questions can be asked" is not a disadvantage of interviews as a form of recruitment. This implies that the ability to ask detailed questions is actually an advantage of interviews. Interviews allow the interviewer to delve deeper into the applicant's qualifications, experience, and skills, providing a more comprehensive understanding of their suitability for the job. This can help in making a more informed hiring decision. Therefore, the ability to ask detailed questions is not considered a disadvantage in the context of interviews as a recruitment method.

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  • 21. 

    A job vacancy may arise due to 

    • Zero staff turnover

    • Internal promotion of a worker

    • Decrease in sales

    • Technological advances in automation

    Correct Answer
    A. Internal promotion of a worker
    Explanation
    When a worker is internally promoted, it creates a job vacancy because the worker's previous position becomes vacant. This is because the worker is moving up within the organization, leaving their previous position open for someone else to fill. Therefore, internal promotion of a worker is a valid reason for a job vacancy to arise.

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  • 22. 

    Which of the following is not a method of off-the-job training?

    • Employees attending a training centre

    • Work shadowing

    • Evening classes

    • Online courses

    Correct Answer
    A. Work shadowing
    Explanation
    Work shadowing is not a method of off-the-job training because it involves employees observing and learning from experienced colleagues while they perform their regular job duties. This type of training is conducted within the workplace and is considered as on-the-job training. Off-the-job training methods typically involve employees being trained outside of their regular work environment, such as attending a training center, participating in evening classes, or taking online courses.

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  • 23. 

    The ability of a business to keep its employees working for the firm, rather than to seek employment elsewhere is known as

    • Internal recruitment

    • Retention

    • Selection

    • Presenteeism

    Correct Answer
    A. Retention
    Explanation
    Retention refers to the ability of a business to keep its employees working for the firm, rather than seeking employment elsewhere. It involves implementing strategies and practices to create a positive work environment, offering competitive compensation and benefits, providing opportunities for growth and development, and fostering a strong company culture. Retention is crucial for businesses as it helps reduce turnover costs, maintain institutional knowledge, and build a loyal and committed workforce.

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  • 24. 

    Gross misconduct in the workplace does not include

    • Embezzlement

    • Incompetence

    • Drunk and disorderly behaviour

    • Violent behaviour

    Correct Answer
    A. Incompetence
    Explanation
    Gross misconduct in the workplace refers to serious misconduct that can lead to immediate termination of employment. Incompetence, although undesirable, does not fall under the category of gross misconduct. It may result in performance issues or disciplinary actions, but it is not considered a severe violation that warrants immediate dismissal.

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  • 25. 

    The document that outlines the work history and achievements of a job applicant is known as the

    • Application form

    • Curriculum vitae

    • Job description

    • Job appraisal

    Correct Answer
    A. Curriculum vitae
    Explanation
    A curriculum vitae (CV) is a document that provides a comprehensive summary of a job applicant's work history, education, skills, and achievements. Unlike an application form, which typically asks for basic information, a CV goes into more detail and provides a complete overview of the applicant's qualifications. A job description outlines the responsibilities and requirements of a specific job, while a job appraisal is a performance evaluation conducted by an employer. Therefore, the correct answer is curriculum vitae.

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  • 26. 

    A benefit of high staff retention is that

    • Recruitment and induction costs are reduced

    • New ideas and people come into the business

    • Staffing costs are lowered

    • Their is minimal continuity and stability

    Correct Answer
    A. Recruitment and induction costs are reduced
    Explanation
    High staff retention leads to a reduction in recruitment and induction costs. When employees stay with a company for a longer period of time, there is no need to constantly recruit and train new staff members, which saves both time and money. This allows the company to allocate resources towards other areas of the business. Additionally, high staff retention promotes a sense of stability and continuity within the organization, which can positively impact productivity and overall performance.

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  • 27. 

    The inability of a worker to switch from one job to another due to lack of expertise or qualifications is known as

    • Occupational immobility

    • Geographical immobility

    • Structural unemployment

    • Labour immobility

    Correct Answer
    A. Occupational immobility
    Explanation
    Occupational immobility refers to the inability of a worker to switch from one job to another due to a lack of expertise or qualifications. This means that the worker's skills and qualifications are specific to their current job, making it difficult for them to transition to a different job or industry. This can result in unemployment or underemployment for the worker, as they are unable to find suitable alternative employment options. Occupational immobility is a factor that contributes to structural unemployment, which refers to unemployment caused by a mismatch between the skills and qualifications of workers and the available job opportunities in the market.

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  • 28. 

    Employees can be instantly dismissed for breaking company policy, such as turning up to work in the wrong uniform.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Employees cannot be instantly dismissed for breaking company policy, such as turning up to work in the wrong uniform. Dismissal usually follows a disciplinary process, which may include warnings, performance improvement plans, or other measures to address the policy violation. Instant dismissal without following due process would be unfair and potentially illegal.

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  • 29. 

    Human resource management does not tend to deal with

    • Product design and development

    • Financial budgeting

    • Recruitment and selection

    • Performance appraisals

    Correct Answer
    A. Product design and development
    Explanation
    Human resource management primarily focuses on managing the human capital within an organization. It involves activities such as recruitment, selection, performance appraisals, and financial budgeting. However, product design and development are not typically within the scope of human resource management. These tasks are usually handled by departments such as research and development or product management. Therefore, the correct answer is that human resource management does not tend to deal with product design and development.

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  • 30. 

    Which option below would not feature in an induction programme?

    • Learning about the responsibilities of the job

    • Meeting subordinates, line manager and new colleagues

    • Having a tour of the premises

    • An appraisal meeting

    Correct Answer
    A. An appraisal meeting
    Explanation
    An appraisal meeting would not typically be included in an induction programme. Induction programmes are designed to provide new employees with the necessary information and resources to integrate into their new role and the organization. This includes learning about their job responsibilities, meeting their team members and colleagues, and familiarizing themselves with the premises. However, an appraisal meeting is typically conducted later on in an employee's tenure to assess their performance and set goals, rather than being part of the initial onboarding process.

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  • 31. 

    It is legal for an employer to dishonour the period of notice given to an employee as stated on their employment contract if the employee reveals trade secrets to rival firms.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    An employer can legally dishonor the notice period stated in an employment contract if an employee reveals trade secrets to rival firms. This means that if an employee breaches confidentiality and discloses sensitive information to competitors, the employer has the right to terminate the employment immediately without providing the notice period mentioned in the contract. This is a measure taken to protect the company's trade secrets and prevent any further harm or damage caused by the employee's actions.

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  • 32. 

    A teleworker can benefit most from

    • Distractions by and interactions with family members

    • The absence of company policy such as dress code

    • Working in isolation every day

    • Costs of electricity being shared by the employer

    Correct Answer
    A. The absence of company policy such as dress code
    Explanation
    A teleworker can benefit most from the absence of company policy such as dress code because it allows them to work comfortably and in their preferred attire. Without a dress code, they can choose clothing that is comfortable and conducive to their productivity. This flexibility can contribute to a positive work environment and help the teleworker feel more relaxed and focused on their tasks.

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  • 33. 

    Which of the following is not an aim of training and development?

    • Match the skills of people to the needs of the organisation

    • Improve the quality of people's work

    • Improve customer service and relations

    • Gain higher budget allocated to the the HRM Department

    Correct Answer
    A. Gain higher budget allocated to the the HRM Department
    Explanation
    The aim of training and development is to match the skills of people to the needs of the organization, improve the quality of people's work, and improve customer service and relations. However, gaining a higher budget allocated to the HRM Department is not an aim of training and development.

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  • 34. 

    One benefit of training and development is lower levels of staff retention.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Training and development programs are designed to enhance the skills and knowledge of employees, making them more valuable to the organization. This, in turn, increases their job satisfaction and motivation, leading to higher levels of staff retention. Therefore, the statement that training and development leads to lower levels of staff retention is false.

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  • 35. 

    Whcih of the following does not represent flexible working practices?

    • Part-time employment

    • Teleworking

    • Homeworking

    • Teamworking

    Correct Answer
    A. Teamworking
    Explanation
    Teamworking represents a collaborative approach where individuals work together as a team towards a common goal. It does not necessarily involve flexible working practices as it does not specify any specific arrangements such as flexible hours or remote work. Part-time employment, teleworking, and homeworking, on the other hand, are all examples of flexible working practices as they involve alternative work arrangements that offer flexibility in terms of time and/or location.

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  • 36. 

    Which of the following is least likely to appear on a person specification for a person working in new product design?

    • Innovative

    • Creative

    • Team player

    • Skilled in customer relations

    Correct Answer
    A. Skilled in customer relations
    Explanation
    Skilled in customer relations is least likely to appear on a person specification for a person working in new product design because this role primarily focuses on the development and creation of new products. While customer relations may be important in other aspects of the business, such as marketing or sales, it is not directly relevant to the design process. Therefore, it is unlikely to be a requirement for someone working in new product design.

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  • 37. 

    Which of the following is least likley to be  classed as a method of on-the-job training?

    • Demonstrations to show trainees how to do a job

    • Coaching and mentoring between an experienced employee and the trainee

    • Attending specialist conferences

    • Job rotation within the workplace

    Correct Answer
    A. Attending specialist conferences
    Explanation
    Attending specialist conferences is least likely to be classified as a method of on-the-job training because it involves attending external events and learning from experts in a specific field, rather than receiving direct training within the workplace. While conferences can provide valuable learning opportunities and professional development, they are not typically considered on-the-job training methods as they do not involve hands-on experience or direct guidance from experienced employees.

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  • 38. 

    The document that gives the profile of the ideal candidate for a job is called the job description.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The document that gives the profile of the ideal candidate for a job is actually called the job specification, not the job description. The job description typically outlines the duties, responsibilities, and requirements of a particular job, while the job specification focuses on the qualifications, skills, and characteristics that an ideal candidate should possess.

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  • 39. 

    Which of the following does not explain why businesses need to recruit workers?

    • Business is expanding due to increasing demand for its products

    • Existing employees leave the firm due to retirement

    • To avoid diseconomies of scale

    • To cover maternity and paternity leave

    Correct Answer
    A. To avoid diseconomies of scale
    Explanation
    The given answer, "To avoid diseconomies of scale," does not explain why businesses need to recruit workers. Diseconomies of scale refer to a situation where a company's costs increase as it grows larger. While recruiting workers can help mitigate the negative effects of diseconomies of scale, it does not directly explain why businesses need to recruit workers. The other options provided in the question, such as expanding demand, employee retirement, and maternity/paternity leave, all provide valid reasons for businesses to recruit workers.

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  • 40. 

    Interviews do not allow employers to find out further information about the applicant such as 

    • Their ability to converse and articulate an argument

    • Details about their work history

    • Ability to perform certain tasks

    • The level of enthusiasm shown by the apllicant

    Correct Answer
    A. Ability to perform certain tasks
    Explanation
    Interviews do not allow employers to find out further information about the applicant's ability to perform certain tasks. While interviews can provide insights into an applicant's communication skills and level of enthusiasm, they may not necessarily demonstrate their practical abilities. Assessing an applicant's ability to perform certain tasks often requires practical tests, demonstrations, or work samples, which are not typically conducted during interviews. Therefore, interviews alone may not provide a comprehensive understanding of an applicant's skills and capabilities in performing specific tasks.

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  • 41. 

    In an interview, a question such as, "What would you do if you saw a fellow worker stealing?" is an example of what type of question?

    • Risk assessment questions

    • Situational based questions

    • Behavioural based questions

    • Aptitude questions

    Correct Answer
    A. Situational based questions
    Explanation
    This question is an example of a situational based question. Situational based questions present hypothetical scenarios and ask the interviewee how they would respond or handle the situation. In this case, the question is testing the interviewee's ethical judgment and problem-solving skills by asking how they would handle witnessing a coworker stealing.

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  • 42. 

    Top Tutors Ltd. specialises in finding part-time and temporary work for teachers by matching the requirements of students who seek private tuition lessons. The business is therefore an example of a __________ .

    • Consultancy firm

    • Recruitment agency

    • Head hunter

    • Job centre

    Correct Answer
    A. Recruitment agency
    Explanation
    Top Tutors Ltd. is a business that specializes in finding part-time and temporary work for teachers by matching them with students who need private tuition. This implies that their main function is to recruit teachers for these specific teaching positions. Therefore, the business can be classified as a recruitment agency.

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  • 43. 

    Which of the following is likely to be a cause of high labour turnover for a business?

    • Attractive salaries and fringe benefits

    • Investment in training and development

    • High occupational mobility of the workforce

    • High Staff morale

    Correct Answer
    A. High occupational mobility of the workforce
    Explanation
    High occupational mobility of the workforce is likely to be a cause of high labor turnover for a business. When there is a high level of occupational mobility, employees are more likely to switch jobs frequently, seeking better opportunities and career advancement. This can result in a higher turnover rate for the business as employees are constantly leaving for new roles.

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  • 44. 

    Which of the following should ideally be high?

    • Absenteeism

    • Staff turnover

    • Productivity

    • Staff morale

    • Wastage

    • Staff retention

    Correct Answer(s)
    A. Productivity
    A. Staff morale
    A. Staff retention
    Explanation
    Productivity, staff morale, and staff retention should ideally be high in an organization. High productivity indicates that employees are efficient and producing a significant output. High staff morale suggests that employees are satisfied and motivated, leading to better job performance. High staff retention reflects a stable workforce, which is beneficial for continuity and reducing recruitment costs.

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  • 45. 

    Which of the following training courses would be classed as personal, rather than professional, training and development for a teacher of IB Business and Management?

    • First-aid course

    • Teaching and learning strategies

    • Raising standards in the Internal Assessment

    • Teaching TOK in Business and Management

    Correct Answer
    A. First-aid course
    Explanation
    A first-aid course would be classified as personal training and development for a teacher of IB Business and Management because it focuses on acquiring skills and knowledge that are not directly related to their professional teaching responsibilities. While teaching and learning strategies, raising standards in the Internal Assessment, and teaching TOK in Business and Management are all directly relevant to their role as a teacher, a first-aid course is more applicable to personal situations outside of the classroom.

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  • 46. 

    The difference between retrenchment and dismissal is that

    • Dismissals are voluntary

    • Retrenchments are volunbtary

    • Retrenchments occur due to no fault of the employee

    • Dismissals come with compensation packages

    Correct Answer
    A. Retrenchments occur due to no fault of the employee
    Explanation
    Retrenchments occur due to no fault of the employee, meaning that employees are laid off or terminated from their jobs not because of any wrongdoing on their part, but due to reasons such as company restructuring, downsizing, or economic constraints. On the other hand, dismissals can be voluntary or involuntary, and may occur due to various reasons including employee misconduct or poor performance. Additionally, dismissals may come with compensation packages, whereas retrenchments may not necessarily include such benefits.

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  • 47. 

    A business that has a relatively high staff turnover rate faces a problem of:

    • Recruitment

    • Selection

    • Retention

    • Motivation

    Correct Answer
    A. Retention
    Explanation
    A business that has a relatively high staff turnover rate faces a problem of retention. This means that the company is struggling to keep its employees for a long period of time. High turnover can be costly for a business as it leads to increased recruitment and training costs, as well as a loss of productivity and institutional knowledge. Therefore, the business needs to address the issue of retention in order to retain skilled and experienced employees and maintain stability within the organization.

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  • 48. 

    A ___________ specialisess in a particular field or industry, has a large database of potential applicants, and takes responsibility for the advertising and interviewing of posts. In return they charge a fee for their services.

    • Careers centre

    • Job centre

    • Recruitment agency

    • Headhunter

    Correct Answer
    A. Recruitment agency
    Explanation
    A recruitment agency specializes in a particular field or industry and has a large database of potential applicants. They take responsibility for advertising job posts and conducting interviews on behalf of companies. In return for their services, they charge a fee.

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  • 49. 

    Appraisals that involve gathering information concerning the appraisee from different groups of people who work with the employee are known as

    • 360 degree appraisals

    • Stakeholder appraisals

    • Peer appraisals

    • Upwards appraisals

    Correct Answer
    A. 360 degree appraisals
    Explanation
    360 degree appraisals involve gathering feedback from multiple sources, including supervisors, peers, subordinates, and sometimes even customers or clients. This comprehensive approach provides a well-rounded view of the appraisee's performance, strengths, and areas for improvement. It allows for a more accurate and holistic assessment as it takes into account different perspectives and experiences. By involving multiple groups of people who work with the employee, 360 degree appraisals provide a more comprehensive and balanced evaluation compared to other types of appraisals.

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  • Sep 03, 2023
    Quiz Edited by
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  • Nov 14, 2012
    Quiz Created by
    Catherine Halcomb
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