Business Management Quiz: Test!

25 Questions | Total Attempts: 195

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Business Management Quiz: Test!

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Questions and Answers
  • 1. 
    A process of planning, organizing, leading, and controlling helps an organization reach its goals.  This process is known as
    • A. 

      Executive Decision-making

    • B. 

      Management

    • C. 

      Conceptual planning

    • D. 

      Business Analysis

  • 2. 
    Successful managers determine goals, develop a strategy, and design plans to execute the strategy. This element of management is
    • A. 

      Leading

    • B. 

      Planning

    • C. 

      Organizing

    • D. 

      Controlling

  • 3. 
    Successful managers must decide how to best arrange the organization’s resources.  This function of management is:
    • A. 

      Leading

    • B. 

      Planning

    • C. 

      Organizing

    • D. 

      Controlling

  • 4. 
    Successful managers must guide and motivate employees to reach goals and objectives.  This process is known as:
    • A. 

      Leading

    • B. 

      Planning

    • C. 

      Organizing

    • D. 

      Controlling

  • 5. 
    Successful managers must closely monitor the progress of the organization.  This step in the management process is called:
    • A. 

      Leading

    • B. 

      Planning

    • C. 

      Organizing

    • D. 

      Controlling

  • 6. 
    These managers have responsibility for the firm’s overall performance:
    • A. 

      Middle Managers

    • B. 

      First-line Managers

    • C. 

      Top Managers

    • D. 

      Employees

  • 7. 
    These managers are responsible for implementing strategies.
    • A. 

      Top Managers

    • B. 

      Middle managers

    • C. 

      First-line managers

    • D. 

      Chairman of the board

  • 8. 
    These managers are responsible for the supervision of employees.
    • A. 

      Top Managers

    • B. 

      Middle Managers

    • C. 

      First-line managers

    • D. 

      Board of directors

  • 9. 
    Which managers are most likely to require technical skills?
    • A. 

      Top Managers

    • B. 

      Middle Managers

    • C. 

      First-line managers

    • D. 

      Board of directors

  • 10. 
    Which type of manager needs strong human relations skills the most?
    • A. 

      Top Managers

    • B. 

      Middle Managers

    • C. 

      First-line Managers

    • D. 

      Board of directors

  • 11. 
    Which type of manager relies most on conceptual skills?
    • A. 

      Top Managers

    • B. 

      Middle Managers

    • C. 

      First-line managers

    • D. 

      None of these

  • 12. 
    A process that helps a firm respond to the challenges in its environment.
    • A. 

      Strategic Management

    • B. 

      Tactical Management

    • C. 

      Contingency Management

    • D. 

      Conceptual Management

  • 13. 
    How a business will achieve its purpose is often written in a:
    • A. 

      Strategy session

    • B. 

      Objective document

    • C. 

      Mission statement

    • D. 

      None of these

  • 14. 
    Starbucks sets a goal to have a location in Egypt within 5 - 10 years.  This goal is a:
    • A. 

      Short-term

    • B. 

      Intermediate

    • C. 

      Long-term

    • D. 

      Operational

  • 15. 
    Starbucks wants to introduce hot chocolate in all stores within 24 months.  This goal is a:
    • A. 

      Short-term

    • B. 

      Intermediate

    • C. 

      Long-term

    • D. 

      Mission

  • 16. 
    Starbucks wants to train all employees on a new process with the next 6 months.  This goal is a:
    • A. 

      Short-term

    • B. 

      Intermediate

    • C. 

      Long-term

    • D. 

      Strategic

  • 17. 
    Evaluating the business's strengths, weaknesses, opportunities, and threats are identified in a
    • A. 

      Operational plan

    • B. 

      Tactical plan

    • C. 

      Strategic plan

    • D. 

      SWOT analysis

  • 18. 
    Top managers are normally responsible for this type of planning:
    • A. 

      Operational

    • B. 

      Tactical

    • C. 

      Strategic

    • D. 

      None of these

  • 19. 
    Type of planning used by lower-level managers to implement the tactics of top/middle managers:
    • A. 

      Operational

    • B. 

      Situational

    • C. 

      Strategic

    • D. 

      Contingency

  • 20. 
    When the unexpected happens, management must have a backup plan.  This is known as:
    • A. 

      Contingency planning

    • B. 

      Surprise planning

    • C. 

      Environmental analysis

    • D. 

      Tactical planning

  • 21. 
    Many organizations have their own unique stories, beliefs, and norms.  This is part of:
    • A. 

      Their crisis management program

    • B. 

      Their contingency planning process

    • C. 

      Their corporate culture

    • D. 

      Their business plan

  • 22. 
    The ability to define problems and select the best course of action is the definition of:
    • A. 

      Decision-making

    • B. 

      Conceptual skills

    • C. 

      Human relations skills

    • D. 

      Production skills

  • 23. 
    The productive use of the manager's time is referred to as the manager's
    • A. 

      Time management skills

    • B. 

      Conceptual skills

    • C. 

      Technical skills

    • D. 

      Production skills

  • 24. 
    Through ____________________________, an organization maintains an effective alignment with its environment.
    • A. 

      Corporate culture

    • B. 

      Maximizing sales

    • C. 

      Organizational structure

    • D. 

      Strategic management

  • 25. 
    The events of September 11, 2001, underscore the need for organizational  _____________________ plans:
    • A. 

      Contingency

    • B. 

      Crisis management

    • C. 

      Strategic

    • D. 

      Operational

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