Business Management Quiz: Test!
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- 1.A process of planning, organizing, leading, and controlling helps an organization reach its goals. This process is known as
- A.
Executive Decision-making
- B.
Management
- C.
Conceptual planning
- D.
Business Analysis
- 2.Successful managers determine goals, develop a strategy, and design plans to execute the strategy. This element of management is
- A.
Leading
- B.
Planning
- C.
Organizing
- D.
Controlling
- 3.Successful managers must decide how to best arrange the organization’s resources. This function of management is:
- A.
Leading
- B.
Planning
- C.
Organizing
- D.
Controlling
- 4.Successful managers must guide and motivate employees to reach goals and objectives. This process is known as:
- A.
Leading
- B.
Planning
- C.
Organizing
- D.
Controlling
- 5.Successful managers must closely monitor the progress of the organization. This step in the management process is called:
- A.
Leading
- B.
Planning
- C.
Organizing
- D.
Controlling
- 6.These managers have responsibility for the firm’s overall performance:
- A.
Middle Managers
- B.
First-line Managers
- C.
Top Managers
- D.
Employees
- 7.These managers are responsible for implementing strategies.
- A.
Top Managers
- B.
Middle managers
- C.
First-line managers
- D.
Chairman of the board
- 8.These managers are responsible for the supervision of employees.
- A.
Top Managers
- B.
Middle Managers
- C.
First-line managers
- D.
Board of directors
- 9.Which managers are most likely to require technical skills?
- A.
Top Managers
- B.
Middle Managers
- C.
First-line managers
- D.
Board of directors
- 10.Which type of manager needs strong human relations skills the most?
- A.
Top Managers
- B.
Middle Managers
- C.
First-line Managers
- D.
Board of directors
- 11.Which type of manager relies most on conceptual skills?
- A.
Top Managers
- B.
Middle Managers
- C.
First-line managers
- D.
None of these
- 12.A process that helps a firm respond to the challenges in its environment.
- A.
Strategic Management
- B.
Tactical Management
- C.
Contingency Management
- D.
Conceptual Management
- 13.How a business will achieve its purpose is often written in a:
- A.
Strategy session
- B.
Objective document
- C.
Mission statement
- D.
None of these
- 14.Starbucks sets a goal to have a location in Egypt within 5 - 10 years. This goal is a:
- A.
Short-term
- B.
Intermediate
- C.
Long-term
- D.
Operational
- 15.Starbucks wants to introduce hot chocolate in all stores within 24 months. This goal is a:
- A.
Short-term
- B.
Intermediate
- C.
Long-term
- D.
Mission
- 16.Starbucks wants to train all employees on a new process with the next 6 months. This goal is a:
- A.
Short-term
- B.
Intermediate
- C.
Long-term
- D.
Strategic
- 17.Evaluating the business's strengths, weaknesses, opportunities, and threats are identified in a
- A.
Operational plan
- B.
Tactical plan
- C.
Strategic plan
- D.
SWOT analysis
- 18.Top managers are normally responsible for this type of planning:
- A.
Operational
- B.
Tactical
- C.
Strategic
- D.
None of these
- 19.Type of planning used by lower-level managers to implement the tactics of top/middle managers:
- A.
Operational
- B.
Situational
- C.
Strategic
- D.
Contingency
- 20.When the unexpected happens, management must have a backup plan. This is known as:
- A.
Contingency planning
- B.
Surprise planning
- C.
Environmental analysis
- D.
Tactical planning
- 21.Many organizations have their own unique stories, beliefs, and norms. This is part of:
- A.
Their crisis management program
- B.
Their contingency planning process
- C.
Their corporate culture
- D.
Their business plan
- 22.The ability to define problems and select the best course of action is the definition of:
- A.
Decision-making
- B.
Conceptual skills
- C.
Human relations skills
- D.
Production skills
- 23.The productive use of the manager's time is referred to as the manager's
- A.
Time management skills
- B.
Conceptual skills
- C.
Technical skills
- D.
Production skills
- 24.Through ____________________________, an organization maintains an effective alignment with its environment.
- A.
Corporate culture
- B.
Maximizing sales
- C.
Organizational structure
- D.
Strategic management
- 25.The events of September 11, 2001, underscore the need for organizational _____________________ plans:
- A.
Contingency
- B.
Crisis management
- C.
Strategic
- D.
Operational
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