In every organization, there must be a proper way in which people can convey their messages to one another in the hierarchy. As a manager, it is important to ensure that employees do not feel like they cannot air out their opinions or feedback on certain issues. Test out what you understood about group communication in the seminar we just See moreundertook by taking this test.
A. Groups usually take less time to make a decision than an individual working alone.
B. A group generates more ideas than an individual working alone.
C. Groups generally produce better decisions than individuals.
D. all of the above
E. none of the above
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A. a group is not pressed for time.
B. an issue is highly controversial.
C. a group is small enough to make vote counting easy.
D. there is no other way to break a deadlock.
E. the group usually uses voting to make decisions.
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A. 5
B. 7
C. 8
D. 10
E. 15
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A. Get everyone involved in the discussion.
B. Welcome differences of opinion.
C. Listen carefully to other members.
D. Use techniques such as trading one decision for another.
E. Don't be stubborn and argue only for your own position.
Rate this question:
A. Every group member agrees to support a decision or action.
B. In order to avoid disagreement and conflict, group members agree on a common decision.
C. In order to achieve consensus, all group members take part in shaping a decision.
D. A decision is made that avoids a win/loss vote.
E. Consensus presents a united front to outsiders.
A. 1
B. 6
C. 7
D. 10
E. 12
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A. authority rule
B. consensus
C. majority vote
D. minority rule
E. 2/3 vote
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A. policy.
B. procedure.
C. fact.
D. conjecture.
E. value.
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A. policy.
B. procedure.
C. fact.
D. conjecture.
E. value.
Rate this question:
A. policy.
B. procedure.
C. fact.
D. conjecture.
E. value.
Rate this question:
A. policy.
B. procedure
C. fact.
D. conjecture.
E. value.
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A. fact.
B. value.
C. policy.
D. procedure.
E. conjecture.
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A. rational
B. intuitive
C. dependent
D. avoidant
E. spontaneous
Rate this question:
A. rational
B. intuitive
C. dependent
D. avoidant
E. spontaneous
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A. rational
B. intuitive
C. dependent
D. avoidant
E. spontaneous
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A. increased time and effort.
B. balanced participation.
C. conflict resolution.
D. organization.
E. group empowerment.
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A. the Standard Agenda
B. the Single Question Format
C. Nominal Group Technique
D. brainstorming
E. Functional Theory
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A. task clarification
B. establishment of procedure
C. problem identification
D. fact finding
E. solution suggestions
Rate this question:
A. problem identification, fact finding, solution evaluation and selection.
B. problem identification, task clarification, solution implementation.
C. task clarification, problem identification, fact finding.
D. fact finding, problem identification, task clarification.
E. fact finding, solution criteria, solution selection.
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A. groupthink.
B. conjecture.
C. consensus.
D. analysis paralysis.
E. fact finding.
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A. Competent performance of each function is more important than performing the function in an exact order.
B. Functional Theory recognizes that group goals and unspoken assumptions can affect the choice of solutions.
C. Functional Theory emphasizes the group's ability to recognize and understand both the pros and cons when considering a solution.
D. Communication is the instrument used, with varying degrees of success, to reach decisions and generate solutions.
E. all of the above
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A. giving group members a chance to hear and understand the opinions and needs of others.
B. planning and coordinating the many steps needed to carry out a solution or agreed-upon action.
C. allowing ideas to be generated by individuals working alone rather than emerging from group interaction.
D. generating as many ideas as possible in a short period of time.
E. preparation, competence, and communication.
Rate this question:
A. analyze the issues, identify the problem, identify possible solutions.
B. identify the problem, create a collaborative setting, analyze the issues.
C. create a collaborative setting, analyze the issues, identify the problem.
D. analyze the issues, identify possible solutions, answer the single questions.
E. task clarification, fact finding, solution selection.
Rate this question:
A. It focuses on decision making and creativity.
B. It focuses on the competent performance of each problem-solving phase.
C. It focuses on task clarification solution implementation.
D. It focuses on goal clarity and cultivating a supportive communication climate.
E. It focuses on seeking consensus and avoiding false consensus.
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A. investigation.
B. imagination.
C. interpretation.
D. incubation.
E. insight.
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A. the Functional Approach
B. the Single Question Format
C. brainstorming
D. consensus seeking
E. Nominal Group Technique
Rate this question:
A. Evaluate ideas only at the end.
B. Post the ideas for all to see.
C. Wait awhile for group members to think before starting the brainstorming.
D. Avoid combining ideas.
E. Do not praise other members' ideas as they're suggested.
Rate this question:
A. The Standard Agenda
B. Brainstorming
C. The DOT Method
D. Nominal Group Technique
E. Single Question Format
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A. members explain their support or nonsupport for each item.
B. members, in turn, present one idea from their privately written list.
C. members discuss the merits of each idea before voting occurs.
Rate this question:
A. waiting to speak in brainstorming may disrupt the thinking process.
B. members in brainstorming sessions produce fewer ideas than NGT groups.
C. members who fear evaluation may not be willing to contribute ideas.
D. members who make more contributions in brainstorming may earn high status and influence.
E. members may loaf and let others do all the thinking and talking.
Rate this question:
A. the group is small, with no more than 7 members.
B. members cannot generate many ideas or solutions.
C. the group wants to hear from expert and influential members.
D. the group wants to ensure equal opportunities for input by all members.
E. the group has plenty of time to discuss multiple or controversial ideas.
Rate this question:
A. focuses on preparation, competence, and communication functions.
B. requires members to analyze questions of fact, value, conjecture, and policy.
C. helps reduce and refine a large number of suggestions into a manageable number of ideas.
D. relies on the creativity of all members.
E. helps avoid negative evaluation and criticism of ideas and solutions.
Rate this question:
A. generate ideas, post ideas, sort ideas, dot ideas
B. dot ideas, sort ideas, post ideas, generate ideas
C. generate ideas, post ideas, dot ideas, sort ideas
D. post ideas, generate ideas, dot ideas, sort ideas
E. post ideas, generate ideas, sort ideas, dot ideas
Rate this question:
A. inertia
B. instruction
C. imitation
D. innovation
E. investigation
Rate this question:
A. control judgment
B. ask "what if?"
C. encourage innovation
D. use metaphors
E. use imitation
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A. politics
B. pre-existing preferences
C. power
D. procedural paralysis
E. polychronics
Rate this question:
A. politics
B. pre-existing preferences
C. power
D. procedural paralysis
E. polychronics
Rate this question:
A. politics
B. pre-existing preferences
C. power
D. procedural paralysis
E. polychronics
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