Group Communication Trivia Questions!

39 Questions | Total Attempts: 68

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Group Communication Trivia Questions!

In every organization, there must be a proper way in which people can convey their messages to one another in the hierarchy. As a manager, it is important to ensure that employees do not feel like they cannot air out their opinions or feedback on certain issues. Test out what you understood about group communication in the seminar we just undertook by taking this test.


Questions and Answers
  • 1. 
    Problem solving occurs when a group
    • A. 

      A. reaches a conclusion.

    • B. 

      B. passes judgment on an issue under consideration.

    • C. 

      C. develops a plan for reducing or eliminating the harmful effects of a problem.

    • D. 

      D. chooses among alternatives.

    • E. 

      E. analyzes the history, causes, and effects of a problem.

  • 2. 
    All of the following statements describe decision making in groups EXCEPT
    • A. 

      A. Groups usually take less time to make a decision than an individual working alone.

    • B. 

      B. A group generates more ideas than an individual working alone.

    • C. 

      C. Groups generally produce better decisions than individuals.

    • D. 

      D. all of the above

    • E. 

      E. none of the above

  • 3. 
     As a decision-making method, voting works best when
    • A. 

      A. a group is not pressed for time.

    • B. 

      B. an issue is highly controversial.

    • C. 

      C. a group is small enough to make vote counting easy.

    • D. 

      D. there is no other way to break a deadlock.

    • E. 

      E. the group usually uses voting to make decisions.

  • 4. 
    A company's recycling task force is composed of 15 members. If the task force makes decisions based on a consensus, how many members must be in favor of the group decision?
    • A. 

      A. 5

    • B. 

      B. 7

    • C. 

      C. 8

    • D. 

      D. 10

    • E. 

      E. 15

  • 5. 
    All of the following guidelines help a group achieve consensus EXCEPT
    • A. 

      A. Get everyone involved in the discussion.

    • B. 

      B. Welcome differences of opinion.

    • C. 

      C. Listen carefully to other members.

    • D. 

      D. Use techniques such as trading one decision for another.

    • E. 

      E. Don't be stubborn and argue only for your own position.

  • 6. 
    What are the signs of a false consensus?
    • A. 

      A. Every group member agrees to support a decision or action.

    • B. 

      B. In order to avoid disagreement and conflict, group members agree on a common decision.

    • C. 

      C. In order to achieve consensus, all group members take part in shaping a decision.

    • D. 

      D. A decision is made that avoids a win/loss vote.

    • E. 

      E. Consensus presents a united front to outsiders.

  • 7. 
    There are 12 members in your group. How many members must be in favor of a proposal when deciding by authority rule?
    • A. 

      A. 1

    • B. 

      B. 6

    • C. 

      C. 7

    • D. 

      D. 10

    • E. 

      E. 12

  • 8. 
    . A company's recycling task force gathered information on various recycling programs and met several times to choose which program would best suit the needs of the company. The group's recommendation was presented to the company's vice president of operations, who ultimately chose a program other than the one recommended by the task force. Which method of decision making was used in this situation?
    • A. 

      A. authority rule

    • B. 

      B. consensus

    • C. 

      C. majority vote

    • D. 

      D. minority rule

    • E. 

      E. 2/3 vote

  • 9. 
    "How many of our company employees hire a daycare provider to watch their children during the workday?" This group discussion question represents a question of
    • A. 

      A. policy.

    • B. 

      B. procedure.

    • C. 

      C. fact.

    • D. 

      D. conjecture.

    • E. 

      E. value.

  • 10. 
    "Is it appropriate for parents to bring their children to work when they can't get a babysitter or their daycare center closes for a day?" This group discussion question represents a question of
    • A. 

      A. policy.

    • B. 

      B. procedure.

    • C. 

      C. fact.

    • D. 

      D. conjecture.

    • E. 

      E. value.

  • 11. 
    "How can the company assist employees with their childcare needs?" This group discussion question represents a question of
    • A. 

      A. policy.

    • B. 

      B. procedure.

    • C. 

      C. fact.

    • D. 

      D. conjecture.

    • E. 

      E. value.

  • 12. 
    . "Who will be the next student government president?" This discussion question represents a question of .
    • A. 

      A. policy.

    • B. 

      B. procedure

    • C. 

      C. fact.

    • D. 

      D. conjecture.

    • E. 

      E. value.

  • 13. 
    . A Congressional debate on a bill to increase penalties for fraud committed by business CEOs is a question of
    • A. 

      A. fact.

    • B. 

      B. value.

    • C. 

      C. policy.

    • D. 

      D. procedure.

    • E. 

      E. conjecture.

  • 14. 
    . In their book, Decision Making Styles, Suzanne Scott and Reginald Bruce look at 5 decision-making styles. Group members who say "It just feels like the right thing to do" are most likely using the __________ decision-making style.
    • A. 

      A. rational

    • B. 

      B. intuitive

    • C. 

      C. dependent

    • D. 

      D. avoidant

    • E. 

      E. spontaneous

  • 15. 
    . In their book, Decision Making Styles, Suzanne Scott and Reginald Bruce look at 5 decision-making styles. Groups members who say "If you think it's okay, then I'll do it" are most likely using the __________ decision-making style.
    • A. 

      A. rational

    • B. 

      B. intuitive

    • C. 

      C. dependent

    • D. 

      D. avoidant

    • E. 

      E. spontaneous

  • 16. 
    . In their book, Decision Making Styles, Suzanne Scott and Reginald Bruce look at 5 decision-making styles. Which of these styles is most like the Myers-Briggs's personality trait of thinker?
    • A. 

      A. rational

    • B. 

      B. intuitive

    • C. 

      C. dependent

    • D. 

      D. avoidant

    • E. 

      E. spontaneous

  • 17. 
    All of the following benefits can result when a group uses structured problem-solving procedures effectively EXCEPT
    • A. 

      A. increased time and effort.

    • B. 

      B. balanced participation.

    • C. 

      C. conflict resolution.

    • D. 

      D. organization.

    • E. 

      E. group empowerment.

  • 18. 
    Which of the following problem-solving procedures is based on John Dewey's Reflective Thinking Process?
    • A. 

      A. the Standard Agenda

    • B. 

      B. the Single Question Format

    • C. 

      C. Nominal Group Technique

    • D. 

      D. brainstorming

    • E. 

      E. Functional Theory

  • 19. 
    All of the following steps are part of the Standard Agenda format for group problem solving EXCEPT
    • A. 

      A. task clarification

    • B. 

      B. establishment of procedure

    • C. 

      C. problem identification

    • D. 

      D. fact finding

    • E. 

      E. solution suggestions

  • 20. 
     The first 3 steps in the Standard Agenda format of group problem solving are
    • A. 

      A. problem identification, fact finding, solution evaluation and selection.

    • B. 

      B. problem identification, task clarification, solution implementation.

    • C. 

      C. task clarification, problem identification, fact finding.

    • D. 

      D. fact finding, problem identification, task clarification.

    • E. 

      E. fact finding, solution criteria, solution selection.

  • 21. 
    Getting bogged down in analyzing the problem is referred to as
    • A. 

      A. groupthink.

    • B. 

      B. conjecture.

    • C. 

      C. consensus.

    • D. 

      D. analysis paralysis.

    • E. 

      E. fact finding.

  • 22. 
    . In what way is Functional Theory different than the Standard Agenda method of problem solving?
    • A. 

      A. Competent performance of each function is more important than performing the function in an exact order.

    • B. 

      B. Functional Theory recognizes that group goals and unspoken assumptions can affect the choice of solutions.

    • C. 

      C. Functional Theory emphasizes the group's ability to recognize and understand both the pros and cons when considering a solution.

    • D. 

      D. Communication is the instrument used, with varying degrees of success, to reach decisions and generate solutions.

    • E. 

      E. all of the above

  • 23. 
     The Functional Theory approach to problem solving focuses on
    • A. 

      A. giving group members a chance to hear and understand the opinions and needs of others.

    • B. 

      B. planning and coordinating the many steps needed to carry out a solution or agreed-upon action.

    • C. 

      C. allowing ideas to be generated by individuals working alone rather than emerging from group interaction.

    • D. 

      D. generating as many ideas as possible in a short period of time.

    • E. 

      E. preparation, competence, and communication.

  • 24. 
    . The first 3 steps in the Single Question Format for problem solving are
    • A. 

      A. analyze the issues, identify the problem, identify possible solutions.

    • B. 

      B. identify the problem, create a collaborative setting, analyze the issues.

    • C. 

      C. create a collaborative setting, analyze the issues, identify the problem.

    • D. 

      D. analyze the issues, identify possible solutions, answer the single questions.

    • E. 

      E. task clarification, fact finding, solution selection.

  • 25. 
    Which of the following characteristics makes the Single Question Format different compared to the Standard Agenda?
    • A. 

      A. It focuses on decision making and creativity.

    • B. 

      B. It focuses on the competent performance of each problem-solving phase.

    • C. 

      C. It focuses on task clarification solution implementation.

    • D. 

      D. It focuses on goal clarity and cultivating a supportive communication climate.

    • E. 

      E. It focuses on seeking consensus and avoiding false consensus.

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