Group Communication Trivia Quiz!

28 Questions | Total Attempts: 75

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Group Communication Trivia Quiz!

Groups are kind of difficult to manage, and this being said, there are different ways that you can use to relay or receive information to or from a group. As a manager, you are expected to know the components and how to achieve effective group communication. The quiz below will test out just how much you know. Give it a shot!


Questions and Answers
  • 1. 
     In order to achieve an optimal group experience, which of the following dialectic tensions should a group negotiate to achieve a both/and resolution?
    • A. 

      Individual goals ? group goals

    • B. 

      Task dimensions? social dimensions

    • C. 

      Engagement ? disengagement

    • D. 

       leadership? followership

    • E. 

      E. all of the above

  • 2. 
     Which of the following group dialectics is MOST applicable in Chapter 6, "Group Motivation"?
    • A. 

      Conflict ? cohesion

    • B. 

      Conformity ? nonconformity

    • C. 

      Homogeneous? heterogeneous

    • D. 

      Structure ? spontaneity

    • E. 

      Engaged ? disengaged

  • 3. 
    . For the purpose of discussing group motivation, Maslow's 5 needs can be divided into 2 categories: satisfiers and motivators. Which one of the following needs would be classified as a satisfier rather than a motivator?
    • A. 

      Safety needs

    • B. 

      Belongingness needs

    • C. 

      Esteem needs

    • D. 

      Self-actualization needs

    • E. 

      All of the above

  • 4. 
    . Which 2 of Maslow's needs would be classified as satisfiers rather than motivators?
    • A. 

      Physiological and safety needs

    • B. 

      Safety and belongingness needs

    • C. 

      Belongingness and esteem needs

    • D. 

      Esteem needs and self-actualization needs

    • E. 

      Self-actualization and control needs

  • 5. 
    . Which of Maslow's needs can a group meet if it deliberately limits its membership to carefully selected, notable individuals?
    • A. 

      Physiological needs

    • B. 

      Safety needs

    • C. 

      Esteem needs

    • D. 

      Belongingness needs

    • E. 

      Self-actualization needs

  • 6. 
    . Which of the following strategies is most likely to motivate group members with strong inclusion needs?
    • A. 

      Spend time with them in social settings.

    • B. 

      Tell them how valuable they are to the group.

    • C. 

      Make them chair of a subcommittee.

    • D. 

      Give them special, individual assignments.

    • E. 

      Let them know how much you like them as friends.

  • 7. 
    . Expectancy-Value Theory
    • A. 

      Explains that punishments and rewards serve different motivational purposes in groups.

    • B. 

      Explains why the probability of achieving a goal is as important as the goal itself.

    • C. 

      Explains why some women have low achievement needs and fear success.

    • D. 

      Explains why group goals should be shared and visionary.

    • E. 

      Explains why expectations and values are the same.

  • 8. 
    . Which theory would explain why even when a goal is highly valued (becoming a billionaire or dancing with the stars), you may not be highly motivated to pursue that goal if the chance of reaching it is very small?
    • A. 

      Goal Theory

    • B. 

      Schutz's Theory of Interpersonal Needs

    • C. 

      Expectancy-Value Theory

    • D. 

      Maslow's Hierarchy of Needs

    • E. 

      Myers-Briggs Personality Theory

  • 9. 
    . In terms of the 8 basic Myers-Briggs types, which of the following strategies is most likely to motivate an intuitive?
    • A. 

      Allow time for "talking out" ideas.

    • B. 

      Encourage visioning, creativity, and brainstorming.

    • C. 

      Keep meetings short and relevant.

    • D. 

      Keep the time frame open.

    • E. 

      Encourage cooperation and harmony.

  • 10. 
    . In terms of the 8 basic Myers-Briggs types, which of the following strategies is most likely to motivate an introvert?
    • A. 

      Provide thinking time before and during discussions.

    • B. 

      Request real and practical information.

    • C. 

      Encourage debate on substantive issues.

    • D. 

      Focus on a variety of alternatives.

    • E. 

      Encourage closure on issues.

  • 11. 
    . Group members' Myers-Briggs types affect their beliefs about and behavior in groups. Which of the following beliefs would be characteristic of a perceiver?
    • A. 

      Groups can waste time, make decisions too quickly, and create more work.

    • B. 

      Groups need to gather and use objective facts but often get bogged down in unrealistic discussions.

    • C. 

      Groups provide opportunities for cooperation, growth, and friendship.

    • D. 

      Groups get work done when they're structured and task focused.

    • E. 

      Groups need the freedom to examine multiple options during a discussion.

  • 12. 
    Kenneth Thomas describes 4 categories of intrinsic motivation needed to energize and reinforce work. They are
    • A. 

      Inclusion, affection, control, and openness.

    • B. 

      Meaningfulness, choice, competence, and progress.

    • C. 

      Achievement, responsibility, recognition, and advancement.

    • D. 

      Esteem, belongingness, self-actualization, and safety.

    • E. 

      Motivation, assessment, rewards, and punishment.

  • 13. 
    . In terms of Thomas's 4 categories of motivators, you can promote a sense of meaningfulness by
    • A. 

      A. seeking and taking advantage of new opportunities.

    • B. 

      B. recognizing rather than minimizing the value of your skills.

    • C. 

      C. recognizing and celebrating group accomplishments.

    • D. 

      D. developing a group method of tracking and measuring progress.

    • E. 

      E. volunteering for worthwhile group tasks that interest you.

  • 14. 
    . Which of the following strategies can help you motivate other members by promoting a sense of choice in your group?
    • A. 

      A. Express enthusiasm; don't be critical or cynical.

    • B. 

      B. Set high standards for yourself.

    • C. 

      C. Seek and take advantage of new opportunities.

    • D. 

      D. Develop a group method for tracking and measuring progress.

    • E. 

      E. Recognize and celebrate the accomplishments of others.

  • 15. 
    . Which of the following motivational strategies can help you promote a sense of progress in your group?
    • A. 

      A. Set high standards for yourself and others.

    • B. 

      B. Recognize and celebrate group accomplishments.

    • C. 

      C. Become well informed about the group's work.

    • D. 

      D. Let members make decisions about how the group does its work.

    • E. 

      E. Encourage members to volunteer for worthy group tasks that interest them.

  • 16. 
    . The most visible symptom of an unmotivated group is
    • A. 

      A. hostility.

    • B. 

      B. apathy.

    • C. 

      C. resistance.

    • D. 

      D. non-cooperation.

    • E. 

      E. confusion.

  • 17. 
    . Which of the following strategies is NOT an effective tool for motivating virtual groups?
    • A. 

      A. Schedule a face-to-face meeting.

    • B. 

      B. Let the group create its own agenda.

    • C. 

      C. Ensure that everyone contributes.

    • D. 

      D. Structure the meetings with flexibility.

    • E. 

      E. Inject a degree of humor and fun.

  • 18. 
    . Controlling feedback
    • A. 

      A. tells members what to do.

    • B. 

      B. tells members how they are doing.

    • C. 

      C. focuses on group work and how that work contributes to group success.

    • D. 

      D. substitutes "it" statements for "you" statements.

    • E. 

      E. does all of the above.

  • 19. 
    . All of the following guidelines can help you use "it" statements to provide informative feedback EXCEPT
    • A. 

      A. "It" statements avoid using the word "you" when describing individual or group behavior.

    • B. 

      B. "It" statements focus on the task rather than on individual group members.

    • C. 

      C. "It" statements provide your personal opinion about a member of the group.

    • D. 

      D. "It" statements are based on objective information about the group's work.

    • E. 

      E. "It" statements answer the question "How is it going?" rather than "How am I doing?"

  • 20. 
    . A reprimand can best be described as
    • A. 

      A. a punishment.

    • B. 

      B. a form of feedback that identifies deficiencies.

    • C. 

      C. an action that should only be taken by the leader.

    • D. 

      D. the last step before expulsion.

    • E. 

      E. a personal attack on the member.

  • 21. 
    . Before reprimanding a group member or a group as a whole, be sure you can answer all of the following questions EXCEPT
    • A. 

      A. Are you certain you have all the facts concerning the situation?

    • B. 

      B. Are group members aware that rules or standards have been violated?

    • C. 

      C. Will the reprimand benefit the group or be counterproductive?

    • D. 

      D. Were other groups or group members involved in the incident?

    • E. 

      E. Will the reprimand help you achieve your personal goals?

  • 22. 
    . Which of the following statements about the value of extrinsic rewards is the most accurate?
    • A. 

      A. They are granted by supervisors rather than group members.

    • B. 

      B. They satisfy only physical and safety needs.

    • C. 

      C. They motivate group members to work together.

    • D. 

      D. They appeal to members' passions.

    • E. 

      E. They place primary emphasis on the group's goals.

  • 23. 
    . A survey examining employee turnover found that the chief reason people give for leaving a job is related to
    • A. 

      A. low salaries.

    • B. 

      B. lack of extrinsic rewards.

    • C. 

      C. annoying colleagues.

    • D. 

      D. the need for praise and recognition.

    • E. 

      E. lack of medical and pension benefits.

  • 24. 
    . Leaders with ________________ power are more likely to motivate their members.
    • A. 

      A. legitimate and reward

    • B. 

      B. referent and persuasive

    • C. 

      C. reward

    • D. 

      D. coercive and charismatic

    • E. 

      E. all of the above types of

  • 25. 
    . The textbook suggests 4 criteria for developing a reward system for groups. Which answer reflects those criteria?
    • A. 

      A. fair; equitable; competitive; appropriate

    • B. 

      B. predictable; immediate; consistent; impersonal

    • C. 

      C. universal; compassionate; standard; final

    • D. 

      D. meaningful; choices of options; based on competencies; progressive

    • E. 

      E. intrinsic; extrinsic; material; personal

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