Group Communication Trivia Quiz!

28 Questions | Total Attempts: 205

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Group Communication Trivia Quiz! - Quiz

Groups are kind of difficult to manage, and this being said, there are different ways that you can use to relay or receive information to or from a group. As a manager, you are expected to know the components and how to achieve effective group communication. The quiz below will test out just how much you know. Give it a shot!


Questions and Answers
  • 1. 
     In order to achieve an optimal group experience, which of the following dialectic tensions should a group negotiate to achieve a both/and resolution?
    • A. 

      Individual goals ? group goals

    • B. 

      Task dimensions? social dimensions

    • C. 

      Engagement ? disengagement

    • D. 

       leadership? followership

    • E. 

      E. all of the above

  • 2. 
     Which of the following group dialectics is MOST applicable in Chapter 6, "Group Motivation"?
    • A. 

      Conflict ? cohesion

    • B. 

      Conformity ? nonconformity

    • C. 

      Homogeneous? heterogeneous

    • D. 

      Structure ? spontaneity

    • E. 

      Engaged ? disengaged

  • 3. 
    . For the purpose of discussing group motivation, Maslow's 5 needs can be divided into 2 categories: satisfiers and motivators. Which one of the following needs would be classified as a satisfier rather than a motivator?
    • A. 

      Safety needs

    • B. 

      Belongingness needs

    • C. 

      Esteem needs

    • D. 

      Self-actualization needs

    • E. 

      All of the above

  • 4. 
    . Which 2 of Maslow's needs would be classified as satisfiers rather than motivators?
    • A. 

      Physiological and safety needs

    • B. 

      Safety and belongingness needs

    • C. 

      Belongingness and esteem needs

    • D. 

      Esteem needs and self-actualization needs

    • E. 

      Self-actualization and control needs

  • 5. 
    . Which of Maslow's needs can a group meet if it deliberately limits its membership to carefully selected, notable individuals?
    • A. 

      Physiological needs

    • B. 

      Safety needs

    • C. 

      Esteem needs

    • D. 

      Belongingness needs

    • E. 

      Self-actualization needs

  • 6. 
    . Which of the following strategies is most likely to motivate group members with strong inclusion needs?
    • A. 

      Spend time with them in social settings.

    • B. 

      Tell them how valuable they are to the group.

    • C. 

      Make them chair of a subcommittee.

    • D. 

      Give them special, individual assignments.

    • E. 

      Let them know how much you like them as friends.

  • 7. 
    . Expectancy-Value Theory
    • A. 

      Explains that punishments and rewards serve different motivational purposes in groups.

    • B. 

      Explains why the probability of achieving a goal is as important as the goal itself.

    • C. 

      Explains why some women have low achievement needs and fear success.

    • D. 

      Explains why group goals should be shared and visionary.

    • E. 

      Explains why expectations and values are the same.

  • 8. 
    . Which theory would explain why even when a goal is highly valued (becoming a billionaire or dancing with the stars), you may not be highly motivated to pursue that goal if the chance of reaching it is very small?
    • A. 

      Goal Theory

    • B. 

      Schutz's Theory of Interpersonal Needs

    • C. 

      Expectancy-Value Theory

    • D. 

      Maslow's Hierarchy of Needs

    • E. 

      Myers-Briggs Personality Theory

  • 9. 
    . In terms of the 8 basic Myers-Briggs types, which of the following strategies is most likely to motivate an intuitive?
    • A. 

      Allow time for "talking out" ideas.

    • B. 

      Encourage visioning, creativity, and brainstorming.

    • C. 

      Keep meetings short and relevant.

    • D. 

      Keep the time frame open.

    • E. 

      Encourage cooperation and harmony.

  • 10. 
    . In terms of the 8 basic Myers-Briggs types, which of the following strategies is most likely to motivate an introvert?
    • A. 

      Provide thinking time before and during discussions.

    • B. 

      Request real and practical information.

    • C. 

      Encourage debate on substantive issues.

    • D. 

      Focus on a variety of alternatives.

    • E. 

      Encourage closure on issues.

  • 11. 
    . Group members' Myers-Briggs types affect their beliefs about and behavior in groups. Which of the following beliefs would be characteristic of a perceiver?
    • A. 

      Groups can waste time, make decisions too quickly, and create more work.

    • B. 

      Groups need to gather and use objective facts but often get bogged down in unrealistic discussions.

    • C. 

      Groups provide opportunities for cooperation, growth, and friendship.

    • D. 

      Groups get work done when they're structured and task focused.

    • E. 

      Groups need the freedom to examine multiple options during a discussion.

  • 12. 
    Kenneth Thomas describes 4 categories of intrinsic motivation needed to energize and reinforce work. They are
    • A. 

      Inclusion, affection, control, and openness.

    • B. 

      Meaningfulness, choice, competence, and progress.

    • C. 

      Achievement, responsibility, recognition, and advancement.

    • D. 

      Esteem, belongingness, self-actualization, and safety.

    • E. 

      Motivation, assessment, rewards, and punishment.

  • 13. 
    . In terms of Thomas's 4 categories of motivators, you can promote a sense of meaningfulness by
    • A. 

      A. seeking and taking advantage of new opportunities.

    • B. 

      B. recognizing rather than minimizing the value of your skills.

    • C. 

      C. recognizing and celebrating group accomplishments.

    • D. 

      D. developing a group method of tracking and measuring progress.

    • E. 

      E. volunteering for worthwhile group tasks that interest you.

  • 14. 
    . Which of the following strategies can help you motivate other members by promoting a sense of choice in your group?
    • A. 

      A. Express enthusiasm; don't be critical or cynical.

    • B. 

      B. Set high standards for yourself.

    • C. 

      C. Seek and take advantage of new opportunities.

    • D. 

      D. Develop a group method for tracking and measuring progress.

    • E. 

      E. Recognize and celebrate the accomplishments of others.

  • 15. 
    . Which of the following motivational strategies can help you promote a sense of progress in your group?
    • A. 

      A. Set high standards for yourself and others.

    • B. 

      B. Recognize and celebrate group accomplishments.

    • C. 

      C. Become well informed about the group's work.

    • D. 

      D. Let members make decisions about how the group does its work.

    • E. 

      E. Encourage members to volunteer for worthy group tasks that interest them.

  • 16. 
    . The most visible symptom of an unmotivated group is
    • A. 

      A. hostility.

    • B. 

      B. apathy.

    • C. 

      C. resistance.

    • D. 

      D. non-cooperation.

    • E. 

      E. confusion.

  • 17. 
    . Which of the following strategies is NOT an effective tool for motivating virtual groups?
    • A. 

      A. Schedule a face-to-face meeting.

    • B. 

      B. Let the group create its own agenda.

    • C. 

      C. Ensure that everyone contributes.

    • D. 

      D. Structure the meetings with flexibility.

    • E. 

      E. Inject a degree of humor and fun.

  • 18. 
    . Controlling feedback
    • A. 

      A. tells members what to do.

    • B. 

      B. tells members how they are doing.

    • C. 

      C. focuses on group work and how that work contributes to group success.

    • D. 

      D. substitutes "it" statements for "you" statements.

    • E. 

      E. does all of the above.

  • 19. 
    . All of the following guidelines can help you use "it" statements to provide informative feedback EXCEPT
    • A. 

      A. "It" statements avoid using the word "you" when describing individual or group behavior.

    • B. 

      B. "It" statements focus on the task rather than on individual group members.

    • C. 

      C. "It" statements provide your personal opinion about a member of the group.

    • D. 

      D. "It" statements are based on objective information about the group's work.

    • E. 

      E. "It" statements answer the question "How is it going?" rather than "How am I doing?"

  • 20. 
    . A reprimand can best be described as
    • A. 

      A. a punishment.

    • B. 

      B. a form of feedback that identifies deficiencies.

    • C. 

      C. an action that should only be taken by the leader.

    • D. 

      D. the last step before expulsion.

    • E. 

      E. a personal attack on the member.

  • 21. 
    . Before reprimanding a group member or a group as a whole, be sure you can answer all of the following questions EXCEPT
    • A. 

      A. Are you certain you have all the facts concerning the situation?

    • B. 

      B. Are group members aware that rules or standards have been violated?

    • C. 

      C. Will the reprimand benefit the group or be counterproductive?

    • D. 

      D. Were other groups or group members involved in the incident?

    • E. 

      E. Will the reprimand help you achieve your personal goals?

  • 22. 
    . Which of the following statements about the value of extrinsic rewards is the most accurate?
    • A. 

      A. They are granted by supervisors rather than group members.

    • B. 

      B. They satisfy only physical and safety needs.

    • C. 

      C. They motivate group members to work together.

    • D. 

      D. They appeal to members' passions.

    • E. 

      E. They place primary emphasis on the group's goals.

  • 23. 
    . A survey examining employee turnover found that the chief reason people give for leaving a job is related to
    • A. 

      A. low salaries.

    • B. 

      B. lack of extrinsic rewards.

    • C. 

      C. annoying colleagues.

    • D. 

      D. the need for praise and recognition.

    • E. 

      E. lack of medical and pension benefits.

  • 24. 
    . Leaders with ________________ power are more likely to motivate their members.
    • A. 

      A. legitimate and reward

    • B. 

      B. referent and persuasive

    • C. 

      C. reward

    • D. 

      D. coercive and charismatic

    • E. 

      E. all of the above types of

  • 25. 
    . The textbook suggests 4 criteria for developing a reward system for groups. Which answer reflects those criteria?
    • A. 

      A. fair; equitable; competitive; appropriate

    • B. 

      B. predictable; immediate; consistent; impersonal

    • C. 

      C. universal; compassionate; standard; final

    • D. 

      D. meaningful; choices of options; based on competencies; progressive

    • E. 

      E. intrinsic; extrinsic; material; personal

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