What Do You Know About Group Communication?
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Employers need to be able to communicate their message to the employees without it being altered or misunderstood. This type of communication can be kept under the concept of group communication, just like marketing is too. What do you know about group communication? Give the quiz below a try and get to see just how much you have understood from your course.
- 1.Which of the following situations best represents group communication as defined in the textbook?
- A.
People talking in an elevator.
- B.
People discussing the weather at an airport.
- C.
Fans cheering at a baseball game.
- D.
Jury members deliberating a court case.
- E.
A congregation listening to a sermon
- 2.A group with 7 members has the potential for _______ different types of interactions.
- A.
9
- B.
90
- C.
666
- D.
900
- E.
966
- 3.What is the ideal group size for a problem-solving discussion?
- A.
3–5 people
- B.
4–6 people
- C.
5–7 people
- D.
6–9 people
- E.
8–12 people
- 4.According to your textbook, the most important factor separating successful groups from unsuccessful ones is
- A.
having a minimum of 5 and a maximum of 12 members in a group.
- B.
A clear goal
- C.
Strong leadership
- D.
Member independence and interdependence.
- E.
Group morale.
- 5.According to your textbook, a group's context refers to
- A.
The type and size of the group.
- B.
The group's physical and psychological setting.
- C.
the group's purpose, history, and status.
- D.
The characteristics of and relationships among group members.
- E.
All of the above.
- 6.To which basic element of communication is Grace giving special attention when she prepares for an important group meeting by making sure her business suit is pressed, that her hair is well-groomed, that her perfume is pleasant but subtle, and that she takes a breath mint before entering the meeting room?
- A.
channels
- B.
External noise
- C.
Feedback
- D.
Verbal message
- E.
Internal noise
- 7.In a communication transaction, feedback represents
- A.
a group's physical and psychological environment.
- B.
Anything that interferes with or inhibits effective communication.
- C.
the media through which group members share messages
- D.
The response or reaction to a message.
- E.
Ideas, information, opinions, and/or feelings that generate meaning
- 8.Which of the following examples best illustrates the systems theory principle that "systems try to maintain balance in their environment"?
- A.
Members may take time off to "play" when work becomes too intense.
- B.
Members may unexpectedly come up with new ideas and techniques.
- C.
Effective groups have clear goals.
- D.
Groups suffer if members fail to cooperate
- E.
Groups rely on member input to achieve a common goal.
- 9.The cooperative interaction of several factors that results in a combined effect greater than the total of all individual parts is referred to as
- A.
Interaction.
- B.
Common goals.
- C.
Interdependence.
- D.
Synergy.
- E.
working.
- 10.A stamp collecting club is an example a
- A.
Self-help group.
- B.
social group.
- C.
Learning group.
- D.
Service group
- E.
Public group
- 11.Your family is an example of a
- A.
Primary group.
- B.
Social group.
- C.
Public group.
- D.
Service group.
- E.
None of the above
- 12.A local Alcoholics Anonymous chapter is an example of a
- A.
primary group
- B.
Self-help group.
- C.
Learning group.
- D.
Service group
- E.
Public group
- 13.1.1-13. Guests who appear on talk shows and interact with other guests for the benefit of an audience are participating in a
- A.
Symposium.
- B.
Forum
- C.
Panel discussion.
- D.
Governance group.
- E.
Service group
- 14.1.1-14. A group of police officers presenting short, uninterrupted speeches on different aspects of community safety are participating in a
- A.
A. symposium.
- B.
B. forum
- C.
C. panel discussion.
- D.
D. governance group.
- E.
E. self-help group.
- 15.1.1-15. A college appoints a moderator and holds an open discussion to provide students with the opportunity to ask questions and express their concerns regarding a proposed increase in tuition. This setting for group communication is an example of a
- A.
A. symposium.
- B.
B. forum
- C.
C. panel discussion.
- D.
D. governance group.
- E.
E. service group.
- 16.1.1-16. A college's Board of Trustees that makes public policy decisions may be classified as a
- A.
symposium.
- B.
Forum.
- C.
panel discussion.
- D.
D. governance group.
- E.
E. service group.
- 17.1.1-17. Which of the following characteristics demonstrates one of the disadvantages of working in groups?
- A.
Groups make better decisions when working on complex tasks
- B.
Working in groups enhances member learning.
- C.
Groups require significant time, energy, and resources.
- D.
Groups are often more creative than members working alone.
- E.
Members usually enjoy working with others in groups.
- 18.1.1-18. A virtual group is one which
- A.
Relies on technology to communicate.
- B.
Exists only for a short period of time
- C.
Lacks a leader.
- D.
Lacks a clear purpose
- E.
has the same dynamic as other groups.
- 19.1.1-19. Statements that explain or predict how people communicate are
- A.
Theories.
- B.
Strategies.
- C.
Skills.
- D.
Resources
- E.
Rules.
- 20.1.1-20. When seeking to resolve group tensions, the dialectic approach recommends a __________________ approach.
- A.
Compromise
- B.
Either/or
- C.
Both/and
- D.
Approach/avoidance
- E.
task/maintenance
- 21.1.1-21. All of the following pairs of common folk proverbs illustrate the contradictory nature of dialectic tensions EXCEPT
- A.
"Opposites attract" and "Birds of a feather flock together."
- B.
"Two's company, three's a crowd" and "The more the merrier."
- C.
"Look before you leap" and "He who hesitates is lost."
- D.
"Waste not, want not" and "Music makes the world go 'round. "
- E.
"To know him is to love him" and "Familiarity breeds contempt."
- 22.1.1-22. In group dialectic terms, effective groups balance structure and
- A.
Heterogeneity.
- B.
Disengagement.
- C.
Spontaneity
- D.
Engagement.
- E.
Individual goals
- 23.1.1-23. In dialectic terms, effective groups balance conflict with
- A.
Conformity.
- B.
Cohesion.
- C.
structure.
- D.
closed systems.
- E.
Social dimensions
- 24.1.1-24. In dialectic terms, effective groups balance task dimensions with
- A.
conformity dimensions
- B.
Cohesion dimensions.
- C.
Structure dimensions
- D.
Closed dimensions
- E.
social dimensions.
- 25.1.1-25. The open system ↔ closed system group dialectic can be described as
- A.
Balancing a commitment to group norms and standards with a willingness to differ and change.
- B.
balancing member similarities and differences.
- C.
Balancing external support and recognition with internal group solidarity and rewards
- D.
Balancing member energy and labor with the group's need for rest and renewal.
- E.
Balancing members' personal goals with the group's goal.
- 26.1.1-26. The homogeneous ↔ heterogeneous group dialectic can be described as
- A.
A. balancing a commitment to group norms and standards with a willingness to differ and change.
- B.
Balancing member similarities and differences.
- C.
Balancing external support and recognition with internal group solidarity and rewards.
- D.
Balancing effective leadership with responsible followership.
- E.
Balancing members' personal goals with the group's common goal
- 27.1.1-27. The engaged ↔ disengaged group dialectic can be described as
- A.
A. balancing a commitment to group norms and standards with a willingness to differ and change.
- B.
Balancing a motivation to complete tasks with promoting member relationships.
- C.
Balancing external support and recognition with internal group solidarity and rewards.
- D.
Balancing effective leadership with responsible followership
- E.
balancing member energy and labor with the group's need for rest and renewal.
- 28.1.1-28. A both/and approach to resolving dialectic tensions in groups empowers members. Which of the following examples demonstrates the characteristics of autonomy in an empowered group?
- A.
A. The group believes it has the ability to achieve its common goal.
- B.
The group believes that its common goal is important and worthwhile
- C.
The group has the freedom to make decisions and implements its decisions
- D.
The group believes that its work produces significant benefits for other people and organizations
- E.
The group has high morale and understands the value of play as well as work.
- 29.In Latin, the word credo means
- A.
"I believe."
- B.
"I mean."
- C.
"I am."
- D.
"I create."
- E.
"I accuse."
- 30.1.1-30. All of the following principles of ethical communication are included in the National Communication Association's Credo for Ethical Communication EXCEPT
- A.
A. We endorse freedom of speech only when the truth does not cause detrimental results or harm others.
- B.
B. We advocate truthfulness, accuracy, honesty, and reason as essential to the integrity of communication.
- C.
C. We strive to understand and respect other communicators before evaluating and responding to their messages.
- D.
D. We are committed to the courageous expression of personal conviction in pursuit of fairness and justice
- E.
We promote a communication climate of caring and mutual understanding.
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