What Do You Know About Group Communication?

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    In Latin, the word credo means 

    • "I believe."
    • "I mean."
    • "I am."
    • "I create."
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About This Quiz

Employers need to be able to communicate their message to the employees without it being altered or misunderstood. This type of communication can be kept under the concept of group communication, just like marketing is too. What do you know about group communication? Give the quiz below a try and get to see just how much you have understood from your course.

What Do You Know About Group Communication? - Quiz

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  • 2. 

    Your family is an example of a 

    • Primary group.

    • Social group.

    • Public group.

    • Service group.

    • None of the above

    Correct Answer
    A. Primary group.
    Explanation
    A family is considered a primary group because it is a small, intimate, and close-knit social group. Primary groups are characterized by face-to-face interactions, emotional connections, and long-term relationships. Families typically fulfill these criteria as they involve strong emotional bonds, regular face-to-face interactions, and a sense of belonging and support. Therefore, a family is an example of a primary group rather than a social group, public group, or service group.

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  • 3. 

    1.1-18. A virtual group is one which

    • Relies on technology to communicate.

    • Exists only for a short period of time

    • Lacks a leader.

    • Lacks a clear purpose

    • has the same dynamic as other groups.

    Correct Answer
    A. Relies on technology to communicate.
    Explanation
    A virtual group is a group that relies on technology to communicate. This means that the members of the group use tools such as email, video conferencing, or online collaboration platforms to interact with each other. Unlike traditional face-to-face groups, virtual groups do not meet in person and instead utilize technology to communicate and collaborate. This reliance on technology sets virtual groups apart from other types of groups, as it is a defining characteristic of their communication process.

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  • 4. 

    1.1-19. Statements that explain or predict how people communicate are 

    • Theories.

    • Strategies.

    • Skills.

    • Resources

    • Rules.

    Correct Answer
    A. Theories.
    Explanation
    The given question asks for the term that describes statements explaining or predicting how people communicate. The term that best fits this description is "theories," as theories are systematic explanations or predictions about a particular phenomenon, in this case, communication. Strategies, skills, resources, and rules are all related to communication but do not specifically refer to statements explaining or predicting how people communicate. Therefore, "theories" is the correct answer.

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  • 5. 

    What is the ideal group size for a problem-solving discussion?

    • 3–5 people

    • 4–6 people

    • 5–7 people

    • 6–9 people

    • 8–12 people

    Correct Answer
    A. 5–7 people
    Explanation
    The ideal group size for a problem-solving discussion is 5-7 people. This size allows for a diverse range of perspectives and ideas while still maintaining a manageable and efficient discussion. With fewer than 5 people, there may be a lack of diverse viewpoints, limiting the potential solutions. On the other hand, with more than 7 people, it can become challenging to manage and facilitate the discussion effectively, leading to potential inefficiencies and difficulties in reaching a consensus. Therefore, 5-7 people strikes a balance between having enough input and maintaining a productive group dynamic.

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  • 6. 

    To which basic element of communication is Grace giving special  attention when  she prepares for an important group meeting by making sure her business suit is  pressed, that her hair is well-groomed, that her perfume is pleasant but subtle, and  that she takes a breath mint before entering the meeting room?

    • channels

    • External noise

    • Feedback

    • Verbal message

    • Internal noise

    Correct Answer
    A. channels
    Explanation
    Grace is giving special attention to the channels of communication when she prepares for the important group meeting. Channels refer to the medium through which the message is transmitted, such as verbal or non-verbal cues. By making sure her business suit is pressed, her hair is well-groomed, her perfume is pleasant but subtle, and by taking a breath mint, Grace is focusing on the non-verbal channels of communication to ensure that her appearance and body language convey a professional and confident image during the meeting.

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  • 7. 

    According to your textbook, the most important factor separating  successful groups  from unsuccessful ones is 

    • having a minimum of 5 and a maximum of 12 members in a group.

    • A clear goal

    • Strong leadership

    • Member independence and interdependence.

    • Group morale.

    Correct Answer
    A. A clear goal
    Explanation
    The correct answer is a clear goal. According to the textbook, having a clear goal is the most important factor that separates successful groups from unsuccessful ones. This means that when a group has a clear and well-defined objective, it becomes easier for the members to align their efforts and work towards achieving that goal. A clear goal provides direction, focus, and purpose to the group, which increases their chances of success. Without a clear goal, the group may lack direction and may struggle to work cohesively towards a common objective.

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  • 8. 

    1.1-15. A college appoints a moderator and holds an open discussion to provide  students  with the opportunity to ask questions and express their concerns regarding a  proposed increase in tuition. This setting for group communication is an example  of a

    • A. symposium.

    • B. forum

    • C. panel discussion.

    • D. governance group.

    • E. service group.

    Correct Answer
    A. B. forum
    Explanation
    The given scenario describes a college appointing a moderator and holding an open discussion for students to ask questions and express their concerns about a proposed increase in tuition. This setting, where individuals come together to discuss and exchange ideas, is an example of a forum. In a forum, participants have the opportunity to engage in open dialogue and share their thoughts and opinions on a particular topic. This allows for a democratic and inclusive approach to decision-making.

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  • 9. 

     Which of the following situations best represents group communication as defined  in the textbook? 

    • People talking in an elevator.

    • People discussing the weather at an airport.

    • Fans cheering at a baseball game.

    • Jury members deliberating a court case.

    • A congregation listening to a sermon

    Correct Answer
    A. Jury members deliberating a court case.
    Explanation
    The correct answer is jury members deliberating a court case. Group communication, as defined in the textbook, refers to the interaction and exchange of information among three or more individuals who share a common goal or purpose. In this situation, the jury members are engaged in a formal discussion and decision-making process regarding a court case, which aligns with the definition of group communication. The other options, such as people talking in an elevator, discussing the weather at an airport, fans cheering at a baseball game, and a congregation listening to a sermon, do not involve the same level of formal interaction and decision-making as a group communication process.

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  • 10. 

     A group with 7 members has the potential for _______ different types of interactions.

    • 9

    • 90

    • 666

    • 900

    • 966

    Correct Answer
    A. 966
    Explanation
    In a group with 7 members, each member can interact with the other 6 members. Therefore, the total number of potential interactions can be calculated by finding the number of ways to choose 2 members from a group of 7, which is given by the formula 7C2 = 7! / (2! * (7-2)!) = 7! / (2! * 5!) = (7 * 6) / (2 * 1) = 21. However, since each interaction can occur in two different directions (e.g. A interacting with B and B interacting with A), we need to multiply this result by 2, giving us a total of 21 * 2 = 42 interactions.

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  • 11. 

    Which of the following examples best illustrates the systems theory  principle that  "systems try to maintain balance in their environment"?

    • Members may take time off to "play" when work becomes too intense.

    • Members may unexpectedly come up with new ideas and techniques.

    • Effective groups have clear goals.

    • Groups suffer if members fail to cooperate

    • Groups rely on member input to achieve a common goal.

    Correct Answer
    A. Members may take time off to "play" when work becomes too intense.
    Explanation
    This example best illustrates the systems theory principle that "systems try to maintain balance in their environment" because it shows that when work becomes too intense, members take time off to "play" in order to restore balance and relieve stress. This action of taking time off is a mechanism used by the system to maintain equilibrium and prevent burnout.

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  • 12. 

    A local Alcoholics Anonymous chapter is an example of a

    • primary group

    • Self-help group.

    • Learning group.

    • Service group

    • Public group

    Correct Answer
    A. Self-help group.
    Explanation
    A local Alcoholics Anonymous chapter is an example of a self-help group because it provides support and assistance to individuals struggling with alcohol addiction. Self-help groups are typically formed by people with similar challenges or goals, who come together to share their experiences, provide mutual support, and help each other overcome their difficulties. In the case of Alcoholics Anonymous, members gather to share their stories, offer guidance, and provide a supportive environment for individuals seeking recovery from alcoholism.

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  • 13. 

    1.1-17. Which of the following characteristics demonstrates one of the  disadvantages of  working in groups? 

    • Groups make better decisions when working on complex tasks

    • Working in groups enhances member learning.

    • Groups require significant time, energy, and resources.

    • Groups are often more creative than members working alone.

    • Members usually enjoy working with others in groups.

    Correct Answer
    A. Groups require significant time, energy, and resources.
    Explanation
    One of the disadvantages of working in groups is that it requires significant time, energy, and resources. This means that individuals need to invest a considerable amount of their resources in terms of time and effort to collaborate effectively within a group. This can be a challenge for individuals who have limited availability or other commitments that may hinder their ability to contribute fully to the group. Additionally, the need for resources such as meeting spaces, technology, and materials can also pose a financial burden.

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  • 14. 

    A stamp collecting club is an example a 

    • Self-help group.

    • social group.

    • Learning group.

    • Service group

    • Public group

    Correct Answer
    A. social group.
    Explanation
    A stamp collecting club can be considered a social group because it brings together individuals who share a common interest in stamp collecting. These individuals come together to socialize, exchange ideas, and engage in activities related to their shared interest. The club provides a platform for members to connect with like-minded individuals, build relationships, and foster a sense of community. It offers opportunities for social interaction, support, and camaraderie among its members, making it a social group.

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  • 15. 

    1.1-30. All of the following principles of ethical communication are included in the  National Communication Association's Credo for Ethical Communication  EXCEPT 

    • A. We endorse freedom of speech only when the truth does not cause detrimental results or harm others.

    • B. We advocate truthfulness, accuracy, honesty, and reason as essential to the integrity of communication.

    • C. We strive to understand and respect other communicators before evaluating and responding to their messages.

    • D. We are committed to the courageous expression of personal conviction in pursuit of fairness and justice

    • We promote a communication climate of caring and mutual understanding.

    Correct Answer
    A. A. We endorse freedom of speech only when the truth does not cause detrimental results or harm others.
    Explanation
    The National Communication Association's Credo for Ethical Communication includes principles such as advocating truthfulness, accuracy, honesty, and reason as essential to communication integrity, striving to understand and respect other communicators before evaluating and responding to their messages, being committed to the courageous expression of personal conviction in pursuit of fairness and justice, and promoting a communication climate of caring and mutual understanding. However, it does not endorse freedom of speech only when the truth does not cause detrimental results or harm others.

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  • 16. 

    1.1-20. When seeking to resolve group tensions, the dialectic approach  recommends a  __________________ approach.

    • Compromise

    • Either/or

    • Both/and

    • Approach/avoidance

    • task/maintenance

    Correct Answer
    A. Both/and
    Explanation
    The dialectic approach recommends a "both/and" approach when seeking to resolve group tensions. This means that instead of choosing between two opposing options, the approach suggests finding a way to incorporate and address the needs and perspectives of both sides. By recognizing and valuing the different viewpoints and finding a middle ground, the group can work towards a resolution that satisfies everyone involved.

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  • 17. 

    According to your textbook, a group's context refers to

    • The type and size of the group.

    • The group's physical and psychological setting.

    • the group's purpose, history, and status.

    • The characteristics of and relationships among group members.

    • All of the above.

    Correct Answer
    A. All of the above.
    Explanation
    The correct answer is "all of the above". According to the textbook, a group's context refers to the type and size of the group, the group's physical and psychological setting, the group's purpose, history, and status, as well as the characteristics of and relationships among group members. In other words, the context of a group encompasses all of these elements, which collectively contribute to shaping the dynamics and functioning of the group.

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  • 18. 

    In a communication transaction, feedback represents

    • a group's physical and psychological environment.

    • Anything that interferes with or inhibits effective communication.

    • the media through which group members share messages

    • The response or reaction to a message.

    • Ideas, information, opinions, and/or feelings that generate meaning

    Correct Answer
    A. The response or reaction to a message.
    Explanation
    Feedback in a communication transaction refers to the response or reaction to a message. It is the information or input received from the receiver of the message, indicating their understanding, interpretation, or evaluation of the message. Feedback plays a crucial role in effective communication as it helps the sender to gauge the effectiveness of their message and make necessary adjustments if needed. It also allows for clarification, understanding, and further discussion between the sender and receiver, promoting better communication and mutual understanding.

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  • 19. 

    1.1-14. A group of police officers presenting short, uninterrupted speeches on  different  aspects of community safety are participating in a

    • A. symposium.

    • B. forum

    • C. panel discussion.

    • D. governance group.

    • E. self-help group.

    Correct Answer
    A. A. symposium.
    Explanation
    A symposium is a gathering where experts or professionals present and discuss various topics related to a specific theme or subject. In this case, the police officers are presenting speeches on different aspects of community safety, indicating that they are participating in a symposium. This term accurately describes the scenario of a group of police officers giving short, uninterrupted speeches on various topics.

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  • 20. 

    1.1-26. The homogeneous ↔ heterogeneous group dialectic can be described as 

    • A. balancing a commitment to group norms and standards with a willingness to differ and change.

    • Balancing member similarities and differences.

    • Balancing external support and recognition with internal group solidarity and rewards.

    • Balancing effective leadership with responsible followership.

    • Balancing members' personal goals with the group's common goal

    Correct Answer
    A. Balancing member similarities and differences.
    Explanation
    The correct answer is balancing member similarities and differences. This means that in a homogeneous group, members have similar characteristics and perspectives, while in a heterogeneous group, members have diverse characteristics and perspectives. Balancing member similarities and differences refers to finding a middle ground where both the similarities and differences are acknowledged and respected, creating a harmonious and productive group dynamic. This involves recognizing the value of both similarity and diversity in order to foster collaboration and innovation within the group.

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  • 21. 

    1.1-21. All of the following pairs of common folk proverbs illustrate the  contradictory  nature of dialectic tensions EXCEPT 

    • "Opposites attract" and "Birds of a feather flock together."

    • "Two's company, three's a crowd" and "The more the merrier."

    • "Look before you leap" and "He who hesitates is lost."

    • "Waste not, want not" and "Music makes the world go 'round. "

    • "To know him is to love him" and "Familiarity breeds contempt."

    Correct Answer
    A. "Waste not, want not" and "Music makes the world go 'round. "
    Explanation
    The other pairs of proverbs in the options all highlight contradictory ideas or tensions. "Opposites attract" and "Birds of a feather flock together" suggest different ideas about relationships. "Two's company, three's a crowd" and "The more the merrier" present conflicting perspectives on group dynamics. "Look before you leap" and "He who hesitates is lost" offer contrasting advice on decision-making. "To know him is to love him" and "Familiarity breeds contempt" express opposing views on the effects of familiarity. However, "Waste not, want not" and "Music makes the world go 'round" do not appear to contradict each other in terms of their meanings or implications.

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  • 22. 

    1.1-13. Guests who appear on talk shows and interact with other guests for the  benefit of  an audience are participating in a 

    • Symposium.

    • Forum

    • Panel discussion.

    • Governance group.

    • Service group

    Correct Answer
    A. Panel discussion.
    Explanation
    Guests who appear on talk shows and interact with other guests for the benefit of an audience are participating in a panel discussion. A panel discussion is a conversation among multiple participants who share their perspectives on a specific topic. In this scenario, the guests on the talk show are engaging in a discussion with each other, providing their insights and opinions to the audience. This format allows for a diverse range of viewpoints and encourages interactive dialogue among the guests.

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  • 23. 

    1.1-22. In group dialectic terms, effective groups balance structure and

    • Heterogeneity.

    • Disengagement.

    • Spontaneity

    • Engagement.

    • Individual goals

    Correct Answer
    A. Spontaneity
    Explanation
    In group dialectic terms, effective groups balance structure and spontaneity. This means that while having a certain level of structure and organization is important for a group to function effectively, it is also necessary to allow for spontaneity and flexibility. This allows for creativity, innovation, and adaptability within the group, fostering a positive and dynamic group dynamic. By striking a balance between structure and spontaneity, groups can effectively achieve their goals while also allowing for individual expression and engagement.

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  • 24. 

    1.1-16. A college's Board of Trustees that makes public policy decisions may be  classified  as a 

    • symposium.

    • Forum.

    • panel discussion.

    • D. governance group.

    • E. service group.

    Correct Answer
    A. D. governance group.
    Explanation
    The correct answer is d. governance group. A college's Board of Trustees is responsible for making public policy decisions and governing the college. They have the authority to set policies, make strategic decisions, and oversee the overall functioning of the college. Therefore, they can be classified as a governance group.

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  • 25. 

    The cooperative interaction of several factors that results in a combined  effect  greater than the total of all individual parts is referred to as 

    • Interaction.

    • Common goals.

    • Interdependence.

    • Synergy.

    • working.

    Correct Answer
    A. Synergy.
    Explanation
    Synergy refers to the cooperative interaction of multiple factors that results in a combined effect greater than the sum of their individual parts. In other words, when different elements work together harmoniously, they can achieve more than what they could have achieved individually. This concept is commonly used in various fields, such as business, teamwork, and problem-solving, to emphasize the importance of collaboration and the potential for enhanced outcomes when working together.

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  • 26. 

    1.1-23. In dialectic terms, effective groups balance conflict with 

    • Conformity.

    • Cohesion.

    • structure.

    • closed systems.

    • Social dimensions

    Correct Answer
    A. Cohesion.
    Explanation
    In dialectic terms, effective groups balance conflict with cohesion. Cohesion refers to the level of unity and togetherness within a group. It involves members feeling connected, committed, and supportive of each other. Conflict, on the other hand, refers to disagreements or differences of opinion within a group. Effective groups strike a balance between allowing for healthy conflict and maintaining a sense of cohesion. This means that while conflicts may arise and be addressed, the group still remains united and focused on their common goals.

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  • 27. 

    1.1-25. The open system ↔ closed system group dialectic can be described as

    • Balancing a commitment to group norms and standards with a willingness to differ and change.

    • balancing member similarities and differences.

    • Balancing external support and recognition with internal group solidarity and rewards

    • Balancing member energy and labor with the group's need for rest and renewal.

    • Balancing members' personal goals with the group's goal.

    Correct Answer
    A. Balancing external support and recognition with internal group solidarity and rewards
    Explanation
    The open system ↔ closed system group dialectic can be described as balancing external support and recognition with internal group solidarity and rewards. This means that the group needs to find a balance between seeking external support and recognition from outside sources, while also maintaining internal cohesion and unity through rewards and solidarity within the group. This balance ensures that the group remains connected to external resources and opportunities, while also fostering a sense of belonging and motivation within the group itself.

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  • 28. 

    1.1-27. The engaged ↔ disengaged group dialectic can be described as 

    • A. balancing a commitment to group norms and standards with a willingness to differ and change.

    • Balancing a motivation to complete tasks with promoting member relationships.

    • Balancing external support and recognition with internal group solidarity and rewards.

    • Balancing effective leadership with responsible followership

    • balancing member energy and labor with the group's need for rest and renewal.

    Correct Answer
    A. balancing member energy and labor with the group's need for rest and renewal.
    Explanation
    The engaged ↔ disengaged group dialectic refers to the tension between actively participating and contributing to a group's tasks and goals (engaged) versus taking breaks and allowing for rest and renewal (disengaged). This dialectic recognizes the importance of balancing member energy and labor with the group's need for rest and renewal. It emphasizes the need for members to put in effort and work hard, but also acknowledges the necessity of taking breaks and recharging in order to maintain productivity and well-being.

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  • 29. 

    1.1-28. A both/and approach to resolving dialectic tensions in groups empowers members.  Which of the following examples demonstrates the characteristics of autonomy in  an empowered group?

    • A. The group believes it has the ability to achieve its common goal.

    • The group believes that its common goal is important and worthwhile

    • The group has the freedom to make decisions and implements its decisions

    • The group believes that its work produces significant benefits for other people and organizations

    • The group has high morale and understands the value of play as well as work.

    Correct Answer
    A. The group has the freedom to make decisions and implements its decisions
    Explanation
    The group having the freedom to make decisions and implement them demonstrates the characteristic of autonomy in an empowered group. This means that the group is not restricted or controlled by external factors or individuals, and it has the authority and independence to make choices and take action based on its own judgment and goals. This autonomy allows the group members to feel empowered and responsible for their decisions and actions, leading to a sense of ownership and motivation within the group.

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  • 30. 

    1.1-24. In dialectic terms, effective groups balance task dimensions with

    • conformity dimensions

    • Cohesion dimensions.

    • Structure dimensions

    • Closed dimensions

    • social dimensions.

    Correct Answer
    A. social dimensions.
    Explanation
    In dialectic terms, effective groups balance task dimensions with social dimensions. This means that in order for a group to be successful, it must not only focus on the tasks at hand but also on the social dynamics within the group. Social dimensions refer to the relationships, interactions, and communication among group members. By considering and addressing the social aspects of the group, such as building trust, promoting open communication, and fostering a positive group climate, the group can enhance its effectiveness and cohesion.

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  • Mar 21, 2023
    Quiz Edited by
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  • Aug 01, 2012
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    Sb0705
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