DECA Woodlands Quiz 1
DECA Woodlands Quiz
- 1.Joan borrowed $10,000 from a relative to start her own coffee shop. Assuming she takes all responsibility for the shop's financial risks, the shop is most likely a
- A.
Sole proprietorship
- B.
Corporation
- C.
Limited partnership
- D.
Partnership
- 2.Management of a coffee shop chain should realize the importance of accepting responsibility to train and develop human resources because
- A.
The chain has a legal responsibility to provide training.
- B.
Human resources are the most important asset of the chain.
- C.
Employees expect their employers to provide training.
- D.
Schools do not provide the type of training chains need.
- 3.What does a quick-serve restaurant need in order to understand why a product that has been a strong seller for a long time is now losing popularity?
- A.
Sales records
- B.
Marketing information
- C.
Secondary data
- D.
Purchasing documents
- 4.Which of the following would not affect the accuracy of a sales forecast:
- A.
Population changes
- B.
Location of the cafeteria
- C.
Changes in demand
- D.
New competitors
- 5.Which of the following is an example of price fixing:
- A.
Two different types of quick-serve restaurant supply businesses export goods and sell the items below cost
- B.
One quick-serve restaurant supply business agrees to sell a brand item to a customer for 10 percent less than its competitor.
- C.
One quick-serve restaurant supply business acquires another business so that it can expand its product line.
- D.
Two competing quick-serve restaurant supply businesses agree to set the same price for similar items in their product lines.
- 6.A sandwich shop that decides to add certain breakfast items to its regular menu is increasing its
- A.
Customer service.
- B.
Cooking capacity.
- C.
Product mix.
- D.
Sales revenue.
- 7.A local buffet-style restaurant has set an amount to spend on advertising, established a promotional goal to increase sales, and scheduled its ads. This restaurant is engaged in creating a(n)
- A.
Promotional plan.
- B.
Marketing mix.
- C.
Balance sheet.
- D.
Activity quota.
- 8.A direct-mail campaign is often more successful when the pizza restaurant verifies that the information that it has about recipients, or the target market, is
- A.
Conventional.
- B.
Extensive.
- C.
Accurate.
- D.
Unusual.
- 9.Which of the following represents the major functions of management:
- A.
Researching, collecting information, reporting
- B.
Planning, organizing, staffing, directing, controlling
- C.
Evaluating, motivating, training
- D.
Budgeting, scheduling, developing procedures, delegating
- 10.One travel business promising to do something for another travel business in return for receiving compensation is an example of a(n)
- A.
Partnership.
- B.
Benefit.
- C.
Contract.
- D.
Guarantee.
- 11.Tying agreements between producers and distributors might be considered illegal if they substantially limit
- A.
Profitability.
- B.
Competition.
- C.
Management.
- D.
Technology.
- 12.A channel of distribution that has strong leadership is often able to avoid
- A.
Publicity.
- B.
Competition
- C.
Regulation
- D.
Conflict
- 13.In oral presentations, a closing method used specifically for getting the audience to do something is
- A.
Using a quotation
- B.
Making an appeal for action
- C.
Using humor
- D.
Making a comparison
- 14.Which of the following would be the most likely cause of customer complaints:
- A.
Price reductions
- B.
Institutional ads
- C.
Extended hours
- D.
Product quality
- 15.When confirming a hotel reservation for a client, a travel agent must be sure to
- A.
Ask the room number the client will be staying in
- B.
Ask how large the hotel is.
- C.
Find out how large the parking lot is.
- D.
Get a confirmation number.
- 16.When preparing rooming lists for large tour accommodations, the travel agency manager must have information about the people who will be traveling and
- A.
The number of motels located in destination cities.
- B.
Directions to the selected motels.
- C.
The policies and regulations of the selected motels.
- D.
Managers of the selected motels.
- 17.An insurance company will insure your travel and tourism business to protect it from __________ risk.
- A.
Speculative
- B.
Pure
- C.
Economic
- D.
Competitive
- 18.Which marketing function can remind customers of items that they want to purchase?
- A.
Distribution
- B.
Product/Service management
- C.
Financing
- D.
Promotion
- 19.When opening the grocery store for the day, the first employee to arrive should look for
- A.
Vendors waiting to deliver.
- B.
The security alarm switch.
- C.
Customers who are in a hurry.
- D.
Suspicious vehicles nearby.
- 20.Which of the following types of fraud is most likely to be committed by an unscrupulous competitor:
- A.
Point-of-sale
- B.
Robbery
- C.
Pilferage
- D.
Computer
- 21.Which of the following situations is an example of a business violating the Equal Pay Act:
- A.
Paying a higher wage to women who have many years of seniority
- B.
Paying bonuses to men for accomplishing specific sales goals
- C.
Paying a different wage to men and women doing comparable work
- D.
Paying a different wage to men and women doing the same work
- 22.Which of the following is confidential information that would be unethical for a supermarket employee to provide to others without permission from the supermarket:
- A.
Posting of available positions
- B.
List of employees who will be promoted
- C.
Well-publicized expansion plans
- D.
Dates of an upcoming special sale
- 23.One of the steps in the receiving process is to compare the items listed on the delivery receipt with the items listed on the
- A.
Dummy invoice.
- B.
Purchase order.
- C.
Receiving log.
- D.
Bill of lading.
- 24.Which of the following is an example of a measurable customer-service goal that many food producers set in order to facilitate the distribution process:
- A.
Fill orders within a specified amount of time
- B.
Organize warehouse to handle orders
- C.
Prepare orders for shipment
- D.
Develop a procedure for invoicing orders quickly
- 25.One reason why it is important for supermarkets to maintain adequate inventory levels is to avoid __________ needed goods.
- A.
Paying taxes on
- B.
Stockpiling
- C.
Running out of
- D.
Depreciating
Featured Quizzes
Back to top