DECA Woodlands Quiz 1

75 Questions | Total Attempts: 138

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DECA Woodlands Quiz 1 - Quiz

DECA Woodlands Quiz


Questions and Answers
  • 1. 
    Joan borrowed $10,000 from a relative to start her own coffee shop. Assuming she takes all responsibility for the shop's financial risks, the shop is most likely a
    • A. 

      Sole proprietorship

    • B. 

      Corporation

    • C. 

      Limited partnership

    • D. 

      Partnership

  • 2. 
    Management of a coffee shop chain should realize the importance of accepting responsibility to train and develop human resources because
    • A. 

      The chain has a legal responsibility to provide training.

    • B. 

      Human resources are the most important asset of the chain.

    • C. 

      Employees expect their employers to provide training.

    • D. 

      Schools do not provide the type of training chains need.

  • 3. 
    What does a quick-serve restaurant need in order to understand why a product that has been a strong seller for a long time is now losing popularity?
    • A. 

      Sales records

    • B. 

      Marketing information

    • C. 

      Secondary data

    • D. 

      Purchasing documents

  • 4. 
    Which of the following would not affect the accuracy of a sales forecast:
    • A. 

      Population changes

    • B. 

      Location of the cafeteria

    • C. 

      Changes in demand

    • D. 

      New competitors

  • 5. 
    Which of the following is an example of price fixing:
    • A. 

      Two different types of quick-serve restaurant supply businesses export goods and sell the items below cost

    • B. 

      One quick-serve restaurant supply business agrees to sell a brand item to a customer for 10 percent less than its competitor.

    • C. 

      One quick-serve restaurant supply business acquires another business so that it can expand its product line.

    • D. 

      Two competing quick-serve restaurant supply businesses agree to set the same price for similar items in their product lines.

  • 6. 
    A sandwich shop that decides to add certain breakfast items to its regular menu is increasing its
    • A. 

      Customer service.

    • B. 

      Cooking capacity.

    • C. 

      Product mix.

    • D. 

      Sales revenue.

  • 7. 
    A local buffet-style restaurant has set an amount to spend on advertising, established a promotional goal to increase sales, and scheduled its ads. This restaurant is engaged in creating a(n)
    • A. 

      Promotional plan.

    • B. 

      Marketing mix.

    • C. 

      Balance sheet.

    • D. 

      Activity quota.

  • 8. 
    A direct-mail campaign is often more successful when the pizza restaurant verifies that the information that it has about recipients, or the target market, is
    • A. 

      Conventional.

    • B. 

      Extensive.

    • C. 

      Accurate.

    • D. 

      Unusual.

  • 9. 
    Which of the following represents the major functions of management:
    • A. 

      Researching, collecting information, reporting

    • B. 

      Planning, organizing, staffing, directing, controlling

    • C. 

      Evaluating, motivating, training

    • D. 

      Budgeting, scheduling, developing procedures, delegating

  • 10. 
    One travel business promising to do something for another travel business in return for receiving compensation is an example of a(n)
    • A. 

      Partnership.

    • B. 

      Benefit.

    • C. 

      Contract.

    • D. 

      Guarantee.

  • 11. 
    Tying agreements between producers and distributors might be considered illegal if they substantially limit
    • A. 

      Profitability.

    • B. 

      Competition.

    • C. 

      Management.

    • D. 

      Technology.

  • 12. 
    A channel of distribution that has strong leadership is often able to avoid
    • A. 

      Publicity.

    • B. 

      Competition

    • C. 

      Regulation

    • D. 

      Conflict

  • 13. 
    In oral presentations, a closing method used specifically for getting the audience to do something is
    • A. 

      Using a quotation

    • B. 

      Making an appeal for action

    • C. 

      Using humor

    • D. 

      Making a comparison

  • 14. 
    Which of the following would be the most likely cause of customer complaints:
    • A. 

      Price reductions

    • B. 

      Institutional ads

    • C. 

      Extended hours

    • D. 

      Product quality

  • 15. 
    When confirming a hotel reservation for a client, a travel agent must be sure to
    • A. 

      Ask the room number the client will be staying in

    • B. 

      Ask how large the hotel is.

    • C. 

      Find out how large the parking lot is.

    • D. 

      Get a confirmation number.

  • 16. 
    When preparing rooming lists for large tour accommodations, the travel agency manager must have information about the people who will be traveling and
    • A. 

      The number of motels located in destination cities.

    • B. 

      Directions to the selected motels.

    • C. 

      The policies and regulations of the selected motels.

    • D. 

      Managers of the selected motels.

  • 17. 
    An insurance company will insure your travel and tourism business to protect it from __________ risk.
    • A. 

      Speculative

    • B. 

      Pure

    • C. 

      Economic

    • D. 

      Competitive

  • 18. 
    Which marketing function can remind customers of items that they want to purchase?
    • A. 

      Distribution

    • B. 

      Product/Service management

    • C. 

      Financing

    • D. 

      Promotion

  • 19. 
    When opening the grocery store for the day, the first employee to arrive should look for
    • A. 

      Vendors waiting to deliver.

    • B. 

      The security alarm switch.

    • C. 

      Customers who are in a hurry.

    • D. 

      Suspicious vehicles nearby.

  • 20. 
    Which of the following types of fraud is most likely to be committed by an unscrupulous competitor:
    • A. 

      Point-of-sale

    • B. 

      Robbery

    • C. 

      Pilferage

    • D. 

      Computer

  • 21. 
    Which of the following situations is an example of a business violating the Equal Pay Act:
    • A. 

      Paying a higher wage to women who have many years of seniority

    • B. 

      Paying bonuses to men for accomplishing specific sales goals

    • C. 

      Paying a different wage to men and women doing comparable work

    • D. 

      Paying a different wage to men and women doing the same work

  • 22. 
    Which of the following is confidential information that would be unethical for a supermarket employee to provide to others without permission from the supermarket:
    • A. 

      Posting of available positions

    • B. 

      List of employees who will be promoted

    • C. 

      Well-publicized expansion plans

    • D. 

      Dates of an upcoming special sale

  • 23. 
    One of the steps in the receiving process is to compare the items listed on the delivery receipt with the items listed on the
    • A. 

      Dummy invoice.

    • B. 

      Purchase order.

    • C. 

      Receiving log.

    • D. 

      Bill of lading.

  • 24. 
    Which of the following is an example of a measurable customer-service goal that many food producers set in order to facilitate the distribution process:
    • A. 

      Fill orders within a specified amount of time

    • B. 

      Organize warehouse to handle orders

    • C. 

      Prepare orders for shipment

    • D. 

      Develop a procedure for invoicing orders quickly

  • 25. 
    One reason why it is important for supermarkets to maintain adequate inventory levels is to avoid __________ needed goods.
    • A. 

      Paying taxes on

    • B. 

      Stockpiling

    • C. 

      Running out of

    • D. 

      Depreciating

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