Continuous Improvement Quiz

20 Questions

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Six Sigma Quizzes & Trivia

What do you know about Waste, Lean, Six Sigma, Value, etc? Take this quiz to check your knowledge on Continuous Improvement methodologies. If you achieve more than 70% of good answers, you will get your Continuous Improvement Basic Knowledge Certificate!


Questions and Answers
  • 1. 
    The main focus of any Continuous Improvement Project should be the elimination of...
    • A. 

      FTEs

    • B. 

      Flexibility

    • C. 

      Waste

    • D. 

      Organizational levels

  • 2. 
    • A. 

      Is part of a Process and always inevitable

    • B. 

      Is part of a Process and always evitable

    • C. 

      Is the usage of any resource during the Process, which is not recognized by the Customer as increasing the value they receive

    • D. 

      Can not be seen on the shop floor

  • 3. 
    Which if the following is not one of the seven wastes?
    • A. 

      Inventory

    • B. 

      Movement

    • C. 

      Inventiveness

    • D. 

      Waiting

  • 4. 
    Lean is...
    • A. 

      A Method for reducing labor cost

    • B. 

      About shorten the Lead Time

    • C. 

      An efficiency improvement technique

    • D. 

      A set of tools designed to improve productivity

  • 5. 
    Which word is not directly related to Six Sigma:
    • A. 

      Variability

    • B. 

      Precision

    • C. 

      Flow

    • D. 

      Accuracy

  • 6. 
    • A. 

      LEAN and Six Sigma are both Process Improvement Methodologies

    • B. 

      LEAN arose as a Method to optimize auto manufacturing (Toyota);

    • C. 

      Six Sigma evolved as a quality initiative to reduce variance in Motorola

    • D. 

      Both methodologies are focused in how to optimize the Process flow

    • E. 

      LEAN doesn’t require the usage of advanced statistical tools

  • 7. 
    What is a typical semi value added activity (activity needed, but not providing directly value for the Customer)?
    • A. 

      Check to ensure compliance

    • B. 

      Rework to correct mistakes

    • C. 

      Training to bring employee to desired standard

    • D. 

      Searching documents

  • 8. 
    What can be considered as Value for the Customer?
    • A. 

      Cost

    • B. 

      Delivery

    • C. 

      Reliability

    • D. 

      Response

    • E. 

      All of the above

  • 9. 
    There is a big difference between Problem fixing and problem solving. Fixing a problem eliminates the symptoms, not necessary the root causes.
    • A. 

      True

    • B. 

      False

  • 10. 
    • A. 

      GENBA – Go to the Spot

    • B. 

      GENBUTSU – Examine physically the object

    • C. 

      GENBATSU – Establish rigorous measures

    • D. 

      GENGITSU – Check facts and figures

    • E. 

      GENRI – Refer to the Theory

  • 11. 
    The 5 “W” to be considered during a Root Cause Analysis are:
    • A. 

      Who, What, When, Where and Why

    • B. 

      Who, Who, Who, Who and Who

    • C. 

      Why, Why, Why, Why, and Why

    • D. 

      Who, Why, Who, Why and When

  • 12. 
    In a LEAN environment, operators are responsible for:
    • A. 

      Maximizing the output

    • B. 

      Meet customer requirements

    • C. 

      Run the processes assigned

    • D. 

      Execute direct requests to the supervisor

  • 13. 
    Value Stream Mapping exercise begins with:
    • A. 

      Customer Specifications

    • B. 

      A consensus about how the process should be executed

    • C. 

      A map of the Current Status (process and information flow)

    • D. 

      Best Practices implementation

  • 14. 
    An employee with time available should:
    • A. 

      Be punished

    • B. 

      Be rewarded

    • C. 

      Anticipate his work

    • D. 

      Perform the next operation on the Value stream

  • 15. 
    Which one is not a goal of the Define phase:
    • A. 

      Define a data collection plan

    • B. 

      Establish the process Boundaries

    • C. 

      Identify the Voice of the Customer

    • D. 

      Develop high level process map

    • E. 

      Create Project Plan and Milestones

  • 16. 
    What is the main goal in the Measure phase?
    • A. 

      Define precisely the Project Charter

    • B. 

      Understand the Problem

    • C. 

      Identify the root causes

    • D. 

      Implement actions

    • E. 

      Ensure results are sustainable

  • 17. 
    Which tool is not applicable in the Analyze phase
    • A. 

      Pareto

    • B. 

      Histogram

    • C. 

      Cause and effect diagram

    • D. 

      Design of experiments

    • E. 

      5 Why’s

  • 18. 
    Design of Experiments is a tool used during the Improve phase to understand the key variables that influence a result.
    • A. 

      True

    • B. 

      False

  • 19. 
    About Control Charts, the following statement is not correct:
    • A. 

      Applicable to every Process and useful at any time

    • B. 

      Goal is to identify, as quick as possible, the occurrence of specific factors

    • C. 

      Supply information about process capability and its stability with time

    • D. 

      Avoid to bring useless adjustments to the Process

  • 20. 
    What is important to have a successful Continuous Improvement Project
    • A. 

      Choice of the right Project with clear Problem statement, scope and suitable KPI

    • B. 

      Definition of roles and responsibilities

    • C. 

      Team involvement and availability

    • D. 

      Not jump to conclusions

    • E. 

      All of the above